Nohr’s RV Center- Collierville, CA Exposed: Add-On Push, APR Markups, Delayed Titles, Slow Service

Serious Concern

Across the RV industry—including at independent dealerships like Nohr’s RV Center in the Collierville/Lodi area—many of the most expensive surprises are caught only by a professional third-party inspector before money changes hands. A thorough pre-purchase inspection is the single strongest leverage a buyer has to identify manufacturing defects, missing parts, water intrusion, miswired electrical, LP gas leaks, frame or axle alignment issues, and non-functional systems before the dealer is paid.

• Schedule an independent NRVIA-certified or experienced RV inspector to meet you at the Collierville/Lodi lot and perform a complete, documented inspection before you sign.
• Make your offer contingent on passing that inspection and the dealer completing the punch list in writing (a “We Owe” form) prior to delivery.
• If any RV dealer refuses third-party inspection access, that’s a red flag; walk away.

Use this search to find local options: Find RV Inspectors near me.

Serious Concern

Multiple RV buyers across the market report pressure to accept optional add-ons such as paint/fabric protection, alarm systems, extended service contracts, tire/wheel plans, or interior “protection packages.” These products can be very profitable for dealers yet of questionable value to owners, especially when manufacturer component warranties already exist. Reviewers often describe being presented with these add-ons late in the process or folded into monthly payments without clear disclosure of total cost. To avoid this:

• Request an itemized out-the-door price that lists every fee, add-on, and product with its separate cost.
• Decline anything you don’t want. You are not required to buy extended warranties to secure financing.
• Search for detailed breakdowns on dealer add-ons; for example, see educational content like Liz Amazing’s videos on unnecessary RV add-ons.

Moderate Concern

Consumers occasionally report a “price jump” between the advertised price and the sales desk summary due to addendum stickers or “dealer-installed options.” Ensure the online price matches the paper buyer’s order. Insist on written confirmation that you are purchasing at the advertised price with a clear breakdown of any line items added by the dealership.

Serious Concern

It’s common for RV dealers to earn reserve income by marking up lender interest rates. Some buyers later discover they qualified for lower rates from their credit union. Others report unnecessary products “packed” into the loan, including extended warranties, GAP, or service contracts that were not fully explained. Mitigate this risk by arriving with a pre-approval from your bank or credit union, and compare the dealer’s APR against your pre-approval before agreeing to any financing.

Moderate Concern

Complaints at many RV sellers center on trade-in values that come in much lower than fair market estimates, with little justification. If you owe money on your current RV, this can create negative equity that gets rolled into your new loan—meaning you pay more interest on a larger balance. Shop your trade-in to multiple buyers, including national RV resellers, to establish a realistic value before negotiating with this store.

Serious Concern

Delayed titles and registration cause real-world problems: expired temp tags, cancelled trips, difficulty insuring or financing, and long waits without legal plates. In California, dealers must generally submit title/registration paperwork within specific timeframes to the DMV. If consumers at this Collierville/Lodi location report delays, request a written timeline and the contact information of the title clerk. If deadlines slip, you can escalate to the California DMV Occupational Licensing office or the California Attorney General (links below).

Serious Concern

Unresolved defects discovered at delivery—leaks, non-functioning slides, inoperable refrigerators, loose trim, misaligned doors, or electrical anomalies—often lead to immediate service visits and missed vacations. Buyers report being told “we’ll fix it after you take it,” but once they sign, the unit may sit for weeks awaiting parts. Protect yourself by requiring a full PDI walk-through with everything powered and connected, and get all items in writing on a “We Owe” document that must be completed before final payment.

Serious Concern

Extended service delays are among the most common complaints at RV dealers. Parts shortages, OEM approval delays, and scheduling constraints can leave your RV immobilized for weeks or months. Some owners report multiple cancelled camping trips while their unit waits for diagnosis. Before buying, ask this location about current service lead times, parts ETA on common repairs, and whether they prioritize post-sale warranty work from their own customers. Get any promises in writing. If you’ve faced service delays at the Collierville/Lodi store, tell us what the downtime looked like so others can plan accordingly.

Moderate Concern

Some owners report being told to contact the RV manufacturer or component brand directly for issues that should be processed through the selling dealership. While OEMs do control warranty coverage on many components, the dealer is usually your first point of contact. Keep detailed records of every claim, email, and phone call. When possible, request the warranty authorization number from the dealer or manufacturer to track progress.

Serious Concern

Safety problems—LP gas leaks, brake actuator malfunctions, axle misalignment, faulty detectors, or shore-power wiring issues—require immediate attention. Dealers should check for open recalls and service bulletins prior to delivery, but you should verify independently using your VIN at the National Highway Traffic Safety Administration (NHTSA). If a reviewer reports a safety defect at this location, note how quickly it was addressed and whether a loaner or alternative was offered during critical repairs.

• Check recalls: NHTSA Recall Search (enter your RV’s VIN).
• Learn how RVers identify and escalate safety issues: see consumer advocacy content like Liz Amazing’s safety and quality videos.

Moderate Concern

Buyers often cite difficulty reaching the correct point of contact, especially after the sale. Calls can loop between sales, service, and finance without resolution. To manage this risk, ask for a single named service advisor and the title clerk’s direct line, and follow up every conversation with a timestamped email summarizing what was promised and by whom.

Moderate Concern

Unkept promises—missing keys, parts “on order,” or accessories that were supposed to be included—are a frequent source of complaints. Never rely on verbal assurances. If the dealership promises anything (repairs, parts, add-ons, campsite-ready preparation), ensure those items are clearly listed on the buyer’s order or “Due Bill/We Owe” with deadlines. Do not finalize funding until completion is documented.

Serious Concern

If consumer complaints at this location involve non-disclosure, misrepresentation, improper warranty handling, or safety issues, several laws and regulators may apply:

• FTC Act and Magnuson-Moss Warranty Act: Prohibits deceptive practices; sets rules for warranties and service contracts. You can learn more or report issues here: ReportFraud.ftc.gov and Guide to Federal Warranty Law.
• California Consumer Legal Remedies Act (CLRA) and Unfair Competition Law (UCL): Protects against deceptive or unfair practices in the sale of goods and services. See the California Attorney General: File a consumer complaint with the CA AG.
• California DMV — Dealer Licensing and Paperwork: Dealers must process title and registration in a timely manner. For unresolved delays, contact: CA DMV Occupational Licensing.
• NHTSA for Safety Defects/Recalls: If you suspect a safety defect or unaddressed recall, file a complaint: Report a Safety Problem (NHTSA).

Potential consequences for a dealer found to be violating consumer protection or warranty laws include fines, restitution, and licensing action. Keep meticulous documentation—photos, videos, emails, and signed forms—if you need to escalate.

Serious Concern

When defects or paperwork delays occur, the consequences aren’t just inconvenient; they can be costly or unsafe:

• Safety hazards: LP gas leaks, 120V wiring faults, brake actuator issues, and water intrusion near electrical systems can pose fire or injury risks. Verify detector functionality (LP/CO/smoke) during your inspection and before every trip.
• Financial exposure: High APR financing, rolled-in add-ons, or negative equity from low-ball trade-ins can add thousands in lifetime interest. Compare dealer financing with bank/credit union offers.
• Lost use value: Service backlogs and parts delays can cost weeks of planned vacations. Before purchase, confirm parts availability for your model and whether the dealer can guarantee timelines for common fixes.
• Title/registration delays: Lapses can lead to ticketing, insurance complications, and difficulty booking sites requiring license plates.

Always verify open recalls using your VIN on NHTSA, and ask the dealer for written confirmation that your unit is recall-free at delivery. If recalls are open, insist they’re resolved pre-delivery.