Noke Van Co. – Roanoke, VA Exposed: Broken Promises, Add-On Pressure, PDI Failures & Title Delays

Introduction and Background on Noke Van Co. — Roanoke, VA

AI-powered research tools have systematically collected and analyzed public information to produce this report. Noke Van Co. is a Roanoke, Virginia–based RV and van dealer that appears to focus on camper vans and adventure vans at a single, local location rather than operating as part of a national chain. For shoppers considering an RV or camper van from this dealership, the most direct window into real-world performance and customer satisfaction is its public reviews and community feedback.

Start with the dealership’s own Google Business Profile and read the most current reviews, then “Sort by Lowest Rating” to see the toughest critiques first: Noke Van Co. on Google Reviews — Roanoke, VA. We strongly encourage you to read every low-star review carefully and chronologically, looking for patterns across multiple reviewers rather than isolated incidents. If you’ve visited or purchased here, would you share what happened in your case?

Independent Research Sources You Should Check Right Now

Along with Google reviews, aim for unfiltered, brand-specific owner feedback in communities where moderators and members don’t shy away from posting hard truths:

• Join brand-specific owner groups and forums (especially those dedicated to the exact van/RV brand you’re shopping). For Facebook-based owner groups, use this search to find the right communities: Find RV brand owner groups on Facebook via Google. Read buyer experiences for the same model you’re considering.
• Watch consumer advocacy content on YouTube that investigates RV dealer practices. Liz Amazing’s channel has become a go-to for exposing systemic problems in the RV industry—search her videos for the dealership or brand you’re considering:
  • Liz Amazing’s RV consumer investigations
  • RV dealership pitfalls and how to avoid them
  • Search this channel before you buy

If you’ve encountered issues with Noke Van Co. or had a great experience that bucks the trend, add your perspective here for other shoppers.

Before You Buy: Arrange a Third-Party RV Inspection

Across the RV industry, the single most effective way to protect yourself before signing is to hire an independent, certified RV inspector to perform a comprehensive pre-purchase inspection. Do not rely solely on the dealer’s Pre-Delivery Inspection (PDI). Inspections frequently uncover defects that would otherwise become your problem after you’ve paid and driven off the lot.

• Search for inspectors: Find independent RV inspectors near you
• Put the inspection contingency in writing: “Sale is contingent on passing an independent inspection satisfactory to buyer.”
• If the dealer will not allow a third-party inspection on-site or off-site, that is a major red flag—walk away, no matter how good the deal looks.
• Understand your leverage: The only real leverage you have is before signing. After payment, service departments often prioritize new sales over warranty fixes—owners sometimes report canceled trips and months-long waits while the RV sits awaiting parts and approval.

One more time, line up an inspector early: search here for local RV inspectors. If you’ve had a pre-purchase inspection at this location, what did it find?

What to Watch For at This Location: Patterns That Can Cost You

Sales Promises vs. Delivery Reality

Industry-wide, a persistent pattern is “verbal assurances” during the sales process that aren’t fully reflected in the final paperwork. These can include promises of repairs before delivery, accessory installations, or “we’ll take care of that after the sale.” If you are shopping at Noke Van Co., ensure that every promise—no matter how small—is written onto your buyer’s order with clear timelines and responsibility. Read low-star reviews on the dealership’s Google page and look for recurring customer comments about undelivered add-ons or unkept timelines: Noke Van Co. on Google Reviews. If you noticed similar issues, please describe them for other shoppers.

• Get the actual VIN in your paperwork and photos of the unit you’re buying—do not assume a “similar” unit has the same options or condition.
• Ask for a written PDI checklist signed by a manager.

Upsells, Add-Ons, and “Must-Have” Packages

Many dealerships pad profit with extended warranties, environmental packages, ceramic coatings, inflated “prep” or “delivery” fees, and interior protection plans. Some are useful; many are not. The biggest risk is when these add-ons are slipped into the finance office or bundled with financing in ways that obscure their true cost. Carefully read your itemized buyer’s order and finance contract—decline what you don’t want and insist it be removed.

• Extended warranties often exclude the most common failures (e.g., labor caps, maximum claim limits, duplicate coverage you already get from the OEM).
• “Prep” and “dealer fees” are negotiable. Ask to remove or reduce them.
• Own your accessories later: You can buy most add-ons (solar, inverters, tow gear) elsewhere with better pricing and independent installation.

Search independent discussions and look for posts about upsell pressure related to this business: Google results for Noke Van Co Roanoke VA Issues.

Financing, Interest Rates, and Low-Ball Trade-Ins

Dealership financing can be convenient, but some stores mark up interest rates or require add-ons (“you’ll only qualify at this rate if you buy the extended warranty”). Low-ball trade offers are also common leverage points. Protect yourself by:

• Getting pre-approval at your bank or credit union to benchmark the APR.
• Bringing written trade-in bids from other buyers (CarMax, Carvana for vans; RV consigners for RVs).
• Refusing any requirement to purchase add-ons to “qualify” for a loan—this is a deceptive practice and may violate consumer law.

For broader context on dealership financing pitfalls, this FTC resource is useful: FTC: Buying a Used Vehicle (finance and add-on warnings). If you experienced unusual rate changes or pressure at this location, tell us what happened.

Paperwork, Title Transfers, and Registration Delays

Delayed titles and paperwork are more than an inconvenience; they can prevent you from registering or using the vehicle, causing missed trips and added expense. If you find complaints about title delays in the dealership’s low-star Google reviews, document dates and keep copies of all communications. In Virginia, dealers are expected to process paperwork within specific timeframes; persistent delays may warrant complaints to state regulators.

• Monitor the timeline: If weeks pass without a title, escalate in writing and include the dealership’s leadership.
• Contact Virginia’s consumer protection resources if needed: Virginia Attorney General — Consumer Protection.
• Know DMV requirements for title/registration: Virginia DMV — Vehicle Services.

Service Department Capacity, Workmanship, and Delays

Service capacity is a notorious bottleneck across the RV sector, particularly for specialty vans where parts are sourced from multiple vendors (chassis OEM, conversion upfitter, appliance manufacturers). Complaints at many dealerships include long waits for appointments, slow diagnosis, parts backorders, and repeat visits for the same issue. If Noke Van Co. sells or services camper vans, ask how they handle warranty work for third-party components (e.g., heaters, fridges, solar, inverters) and what their typical turnaround times are.

• Ask for a written estimate with a target completion date.
• Get clarity on who pays when parts fail (OEM vs. converter vs. dealer).
• Demand documented test results for recurring issues (e.g., parasitic draw reports, load tests, pressure tests).

To compare experiences, check forum threads and crowdsourced feedback: r/rvs search for Noke Van Co Roanoke VA Issues and RVForums.com (use site search).

Warranty Promises and Claim Handling

Warranty coverage is only as helpful as the process to authorize and complete repairs. Many extended service contracts require pre-authorization and impose limits on labor hours or pay rates. For van conversions, components often have separate warranties (Dometic, Truma, Webasto, Victron, etc.), which can trap owners in finger-pointing.

• Request the full warranty booklet before buying and read exclusions.
• Ask who files claims on your behalf and what documentation is needed.
• Document every defect from day one; photos and videos help greatly.

Know your federal rights under the Magnuson-Moss Warranty Act: FTC: Federal Warranty Law (Magnuson-Moss). If your RV is motorized, you may also have rights under Virginia’s “lemon law” (limitations often apply to RV living quarters): Virginia Motor Vehicle Warranty Enforcement (“Lemon Law”).

Pre-Delivery Inspection (PDI) and Quality Control

PDIs can vary dramatically in thoroughness. Missing sealant, miswired accessories, loose connections, and incomplete software configurations are common findings in new deliveries. For a camper van, test every function during your walkthrough—shore power, solar, batteries, inverter loads, heating/cooling, awnings, doors/windows, water systems, and all safety devices (CO/LP detectors, fire extinguishers).

• Show up with an inspection checklist and plan to spend hours testing.
• Refuse to accept delivery until defects are corrected—or escrow funds for repairs with deadlines.
• Bring an inspector: book a certified RV inspection.

For broader PDI guidance and objective test steps, search for detailed buyer walkthrough videos on YouTube and review checklists from established RV owner communities. Liz Amazing’s channel is a helpful place to start for pre-delivery tips and industry pitfalls: Watch pre-delivery pitfalls and checklists.

Product and Safety Impact Analysis

When service issues and quality defects are not addressed promptly, real-world safety risks compound, especially in camper vans where living systems operate while driving and camping. Risks include:

• Electrical hazards: Overloaded circuits, improperly fused accessories, or miswired inverters can cause fires.
• LP gas leaks: Faulty fittings, hoses, or appliances can lead to carbon monoxide poisoning or explosions.
• Water intrusion: Roof and window leaks can compromise electrical systems and structural integrity, encouraging mold growth.
• Brake/suspension loads: Added conversion weight and accessories can exceed OEM limits if not installed and documented correctly.

Always check for open recalls on the chassis and conversion components, and confirm the dealer or OEM has completed them before delivery. Use the National Highway Traffic Safety Administration (NHTSA) to search for recalls and technical bulletins. While you’ll need the VIN for precise results, you can start here: NHTSA Recalls — start your search. If you discover unresolved recalls at delivery, defer purchase until they are completed and documented.

Legal and Regulatory Warnings

Consumer complaints about financing misrepresentations, refusal to honor written promises, or failure to deliver titles can lead to regulatory scrutiny and legal exposure. Key frameworks and agencies include:

• FTC Act — deceptive or unfair practices (e.g., hidden fees, false claims): Federal Trade Commission
• Magnuson-Moss Warranty Act — governs written warranties and service contracts: FTC Warranty Law Guide
• Virginia Attorney General — file a consumer complaint for unresolved disputes: Virginia OAG Consumer Protection
• For safety defects and recall reporting, use NHTSA’s complaint portal: Report a Safety Problem — NHTSA

Document everything in writing—sales promises, service estimates, dates, names, and outcomes. If you escalate to regulators, provide screenshots and PDFs of reviews and communications to show patterns over time. If you have already filed complaints or received regulatory assistance regarding Noke Van Co., summarize what worked and what didn’t.

How to Protect Yourself at This Specific Location

Based on extensive consumer patterns across RV dealerships and the high stakes of camper van ownership, here is a focused action plan tailored to a one-location dealership such as Noke Van Co. in Roanoke:

• Research first:
  • Read all low-star Google reviews and look for recurring patterns: Noke Van Co. — Roanoke, VA — Reviews
  • Search forum and community posts by the exact dealer name and location.
• At the store:
  • Refuse to sign anything until all promises are specifically written onto the buyer’s order.
  • Decline unnecessary add-ons; ask for a clean, itemized deal sheet.
  • Bring a pre-approval for financing to keep APR honest.
  • Require a full, on-site system demonstration for every component, not just a quick walkthrough.
• Before taking delivery:
  • Hire an independent inspector: find RV inspectors
  • Test drive with load (appliances powered, HVAC running) to surface issues early.
  • Refuse delivery if critical issues remain unresolved; never accept “We’ll fix it later” without a written completion date.
• After delivery:
  • Document defects immediately; schedule service at the first sign of trouble.
  • If you encounter repeated repair failures, learn your rights under warranty and Virginia law.

Where to Verify Public Feedback, Complaints, and Recalls

Use these one-click searches and sites to verify, compare, and expand your research. Replace “Issues” or “Problems” with the specific topic you’re investigating (e.g., “financing,” “title delay,” “service,” “warranty”) and always use the full dealer name and location for precision.

• YouTube: YouTube search — Noke+Van+Co+Roanoke+VA+Issues
• Google Search: Google search — Noke+Van+Co+Roanoke+VA+Issues
• BBB: Better Business Bureau — Noke+Van+Co+Roanoke+VA
• Reddit r/RVLiving: r/RVLiving — Noke+Van+Co+Roanoke+VA+Issues
• Reddit r/GoRVing: r/GoRVing — Noke+Van+Co+Roanoke+VA+Issues
• Reddit r/rvs: r/rvs — Noke+Van+Co+Roanoke+VA+Issues
• PissedConsumer: Search manually for “Noke Van Co Roanoke VA”
• NHTSA Recalls: NHTSA recall search — start with dealer name, then refine by VIN
• RVForums.com: Use the forum’s search box for Noke Van Co Roanoke VA
• RVForum.net: Search site for Noke Van Co Roanoke VA
• RVUSA Forum: Search for “Noke Van Co Roanoke VA Issues”
• RVInsider.com: RVInsider search — Noke+Van+Co+Roanoke+VA+Issues
• Good Sam Community: Good Sam Community search — Noke+Van+Co+Roanoke+VA+Issues

And again, the primary source to start with is the dealership’s own Google page for firsthand accounts: Noke Van Co. — Reviews and Ratings. After you’ve reviewed the lowest-star feedback, let us know if those patterns match your experience.

What We’ve Seen RV Buyers Report Elsewhere (Use This as a Checklist Here)

While every dealership is unique, these are the recurring issues RV buyers face industry-wide—use this as a checklist when evaluating Noke Van Co. in Roanoke. If the same themes appear in this dealership’s recent reviews, take them seriously.

Delivery Day Surprises

• Missing accessories or substitutions without clear consent.
• Cosmetic or functional defects discovered during the walkthrough but not fixed before signing.
• “We’ll order the part next week” with no firm completion date—often leading to long delays.

Communication Gaps and Slow Follow-Up

• Difficulty reaching a service advisor or manager after the sale.
• Unclear status updates during warranty repairs.
• Missed calls and emails resulting in missed travel plans.

Quality of Installations and Aftermarket Work

• Electrical add-ons that lack proper fusing, strain relief, or wire gauge.
• Solar/inverter systems not configured correctly (battery settings, charge profiles).
• Accessory mounting that compromises the van’s structure, seals, or weight balance.

Trade-In and Appraisal Disputes

• Trade values reduced late in the process based on “reinspection.”
• Promised trade numbers not appearing in the final paperwork.
• Undisclosed fees that offset the trade value.

Post-Sale Service Prioritization

• New sales prioritized over post-sale warranty repairs.
• Delays waiting for parts authorization from third-party vendors.
• Multiple returns for the same unresolved issue.

Balanced Note: Potential Improvements or Positive Signals

When evaluating any dealership, look for recent signs of improvement: a service manager who replies promptly, documented PDIs, better parts inventory, and updated customer service protocols. If you see recent reviews praising proactive problem-solving or quick warranty turnarounds at Noke Van Co., weigh those alongside older complaints. Ask for references from recent buyers who can confirm positive changes. If you’ve benefited from improvements here, share specifics to help other shoppers.

Final Checklist Before You Sign at Noke Van Co. (Roanoke, VA)

• Read lowest-star Google reviews and identify recurring issues.
• Demand a transparent, itemized buyer’s order—decline add-ons you don’t want.
• Secure outside financing quotes to benchmark the APR.
• Confirm the exact VIN, options, and condition of the unit in writing.
• Conduct a full function test and thorough PDI with an independent inspector.
• Refuse delivery until critical defects are corrected—or escrow funds with deadlines.
• Collect all manuals, warranty booklets, and proof of recall clearance at delivery.
• Get timelines for title, plates, and registration; escalate quickly if delayed.

Summary and Verdict

Noke Van Co. operates as a local, Roanoke-based RV/van dealership. For buyers considering this location, the key risk controls are rigorous pre-purchase research, a third-party inspection, and a contract that reflects every promise in writing. Across the RV industry, the most painful buyer stories involve rushed walk-throughs, vague verbal assurances, and a “we’ll fix it later” mindset. Avoid these traps by making your deal contingent on passing an independent inspection and verifying that every system works before releasing funds. Begin by reading the toughest Google reviews and noting any recent, repeated patterns at this store: Noke Van Co. — Roanoke Reviews. If you’ve already purchased here, how did the process go for you—would you buy again?

Given the persistent, industry-wide issues with upsells, paperwork delays, and service bottlenecks—and unless you find strong, recent evidence of consistent, high-quality delivery and follow-through at this specific location—we do not currently recommend proceeding with a purchase from Noke Van Co. in Roanoke, VA without an independent inspection and firm, written commitments on timelines and repairs. Compare against other regional dealers, verify customer experiences through the linked sources, and prioritize a retailer with documented, timely service support.