Norseman RV- Hemet, CA Exposed: Hidden Add-On Fees, Title Delays—Insist on 3rd-Party Inspection

(Serious Concern)

Multiple public complaints about missed defects, slow post-sale repairs, and inconsistent pre-delivery inspections (PDIs) underscore the importance of hiring an independent RV inspector before you sign anything. Search locally for vetted professionals: RV Inspectors near me. Your leverage is highest before funds are disbursed. After purchase, dealers often prioritize new sales over warranty work, and several buyers across the industry report cancelled trips because their RV sat for weeks or months awaiting parts or service. If a dealership refuses to allow a third-party inspection, that is a major red flag—walk away.

(Serious Concern)

Recent low-star Google reviews for Norseman RV in Hemet describe scenarios where the out-the-door price diverged from expectations due to add-on fees or “mandatory” packages. Consumers frequently report:

• Advertised prices that did not include dealership prep or add-ons presented late in the process
• Pressure to purchase service contracts, paint/fabric protection, or alarm/etch packages that provide unclear value
• Difficulty obtaining a clean, itemized buyer’s order early in negotiations

To protect yourself, insist on an itemized quote that includes tax, title, license, and every fee. Decline any accessories or products you don’t want, and be willing to walk if the dealership won’t honor a clean, straightforward deal. If you’ve encountered unexpected fees at this Hemet store, please describe which ones so others can prepare.

(Moderate to Serious Concern)

Public complaints suggest some buyers faced higher-than-expected APRs or pressure to bundle extended warranties, gap, or protection products. These tactics are common in RV F&I. Key defenses:

• Secure a pre-approval from your bank or credit union before visiting the dealership
• Decline add-ons you don’t clearly understand or need; ask for sample contracts upfront
• Compare out-the-door numbers (not monthly payments) and watch for payment packing

For more context on common F&I pitfalls, many shoppers learn from independent investigators such as Liz Amazing’s RV buyer education videos. Search her channel for your target brand and terms like “warranty” or “add-ons.”

(Moderate Concern)

Low-ball trade offers come up across the RV industry and are sometimes flagged in Norseman RV’s public feedback. If trading in, secure multiple bids. Use online marketplaces or consignment alternatives to benchmark value. Negotiate your new unit price and trade-in value separately to avoid number-blending.

(Serious Concern)

Several low-star reviews for Norseman RV Hemet reference slow title or registration processing, repeated follow-ups for paperwork, or confusion between sales and back-office departments. Title delays can keep you from using or insuring your RV freely and may violate state timelines if excessive. If you face delays:

• Request written status updates with expected completion dates
• Escalate to management if DMV filings exceed reasonable timeframes
• Consider filing complaints with the California Department of Motor Vehicles and the California Attorney General if you believe state requirements are not being met

(Serious Concern)

In public reviews of this Hemet location, customers recount post-delivery defects and extended repair waits—an unfortunately common pattern in the RV sector. Indicators include:

• PDIs that miss obvious issues like leaks, nonfunctional appliances, or misaligned slides
• Long hold times for parts and repeated rescheduling for service appointments
• Inconsistent follow-through on verbal promises to “make it right”

Because service capacity is finite and manufacturer approvals can take time, your pre-purchase inspection is the best defense. Line up a qualified professional before delivery: Find an RV inspector near you. If the dealership discourages or blocks the inspection, consider that a deal-breaker.

(Moderate Concern)

Buyers sometimes assume the dealership will fix anything immediately under warranty. In practice, RV warranties involve multiple layers—chassis, coach, appliances—and the dealer often needs manufacturer approval before starting work. Consumers have reported frustration when warranty claims stall or when they are told to contact the manufacturer directly. To minimize delays:

• Obtain a written punch list at delivery and have the dealership sign it
• Ask which repairs the dealership can authorize immediately versus which require factory approval
• Understand the Magnuson-Moss Warranty Act and keep detailed records of all service visits and communications

(Serious Concern)

Across low-rated reviews for RV dealerships (including Hemet-area buyers), recurrent issues include water intrusion, soft floors, electrical faults, brake/tire problems, and slide mechanisms that bind or leak. Even a small oversight at delivery can escalate into costly damage. If a used RV is involved, insist on full history, moisture readings, and roof inspections. Verify any open recalls have been addressed. You can check recall information by searching the National Highway Traffic Safety Administration database for your specific make and model; use this formatted search to start: NHTSA recalls (enter your RV details) and then enter your actual brand/model in the search fields.

Real-world consequences of missed safety defects include tire blowouts, brake fade, carbon monoxide risks from generator or furnace issues, and structural failures that compromise handling. Thorough inspections and road tests are non-negotiable to protect your family and your investment.

(Serious Concern)

Based on recurring themes in public complaints, the following legal and regulatory frameworks may be relevant if you experience disputes:

• FTC Act and Truth in Advertising: Misleading pricing or undisclosed fees may implicate unfair or deceptive practices. See the Federal Trade Commission.
• Magnuson-Moss Warranty Act: Governs consumer product warranties; keep documentation of warranty promises and repairs. Learn more at the FTC’s Warranty Guide.
• California Attorney General: For unresolved consumer protection complaints tied to deceptive practices or warranty issues, file with the California AG’s Office.
• Bureau of Automotive Repair (California): If a service department’s workmanship is at issue, you can report to the California BAR.
• NHTSA Defects and Recalls: Safety-related defects should be reported to the NHTSA if you believe your RV has a safety defect that the manufacturer or dealer is not addressing.

Important: If a dealership collects payment but fails to timely deliver title or plates, you may have additional remedies under California law. Document everything, set deadlines in writing, and escalate to regulators when necessary.

(Serious Concern)

From a safety and financial standpoint, the risks most frequently described in negative reviews are:

• Water intrusion: Leads to rot, mold, electrical shorts, and devaluation. Often missed in superficial PDIs.
• Electrical faults: Can trip breakers or create fire hazards. Loose connections or improper aftermarket installs compound risks.
• Braking and tire issues: Under-inflated or aged tires and neglected brakes cause catastrophic failures; require immediate inspection on delivery.
• Slide-out and stabilizer failures: Binding slides or malfunctioning jacks can damage structure or trap occupants outside normal use.

A comprehensive third-party inspection, a thorough test of every system (shore power, generator, slides, HVAC, appliances), and an extended test drive are essential. If the dealership discourages or limits this, it invites unacceptable risk. Before committing, line up a mobile inspector via a local search: search RV inspectors in your area.

(Serious Concern)

Low-rated Google feedback for the Hemet location highlights unexpected fees and pressure to buy packages that balloon the final price. Ask for an itemized quote early, refuse unwanted add-ons, and compare with other dealers. If quoted pricing changes late in the process, pause the deal and get management to re-issue a clean buyer’s order.

(Serious Concern)

Multiple customers report waiting on plates or title after purchase. Delays can jeopardize insurance and travel plans. Weekly written updates, escalation to the California AG, or a DMV complaint may be necessary if deadlines slide.

(Serious Concern)

Public reviews describe long waits, repeated returns, and unresolved punch-list items. To avoid becoming stuck in a queue after payment, do not take possession until everything on your delivery checklist is corrected and signed off. Otherwise, you risk months of downtime in peak season.

(Moderate Concern)

Distinguish between dealer goodwill repairs versus manufacturer-authorized warranty. Ask the service manager to identify which items they can fix immediately and which require factory approval. Keep a copy of all repair orders with VIN and odometer.

(Moderate Concern)

Trade appraisals can vary dramatically. Bring maintenance records, photos, and third-party offers to strengthen your leverage. Consider selling your current RV privately if the dealership won’t match the market.