Pace RV Sales & Services Inc.- Camden, AR Exposed: Hidden Fees, Rate Markups & Title Delays

Introduction and Reputation Snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report. Pace RV Sales & Services Inc. in Camden, Arkansas appears to operate as a locally owned, single-location dealership rather than part of a national chain. As a small independent outlet, its reputation is shaped largely by recent customer reviews, word-of-mouth in owner communities, and the responsiveness of its service department.

To review the dealership’s most current customer feedback, start with its Google Business Profile and sort reviews by “Lowest rating.” You can access it here: Pace RV Sales & Services Inc. – Google Business Profile (Sort by “Lowest rating”). Read the newest low-star reviews first to identify current patterns in sales, service, and after-sale support. If you’ve worked with this dealership, what was your experience?

Where to Find Unfiltered Owner Feedback Before You Buy

• Google reviews: Use the link above and sort by “Lowest rating” to see the most serious complaints.
• Owner communities: Join RV brand-specific groups and forums to learn what owners report about their dealer experiences. Instead of linking directly to Facebook, use this Google search to find active groups: Google search for RV brand Facebook groups.
• YouTube investigations: The Liz Amazing channel regularly exposes recurring dealership problems, PDI failures, and warranty obstacles. See: Liz Amazing’s consumer-focused RV investigations. Then use her channel’s search tool for the dealership or brand you’re considering.
• Independent forums: Owner forums often contain step-by-step accounts of delivery defects, service backlogs, and paperwork delays. We list specific sources later in this report.

Want to help other shoppers? Add your first-hand account below.

Why You Must Arrange a Third-Party RV Inspection Before Purchase

The single most powerful lever consumers have with any RV dealership—especially smaller independents—is a third-party, professional pre-purchase inspection (PPI). Once you sign papers and take delivery, your leverage drops dramatically. If your unit needs warranty service afterward, it can sit on the lot for weeks or months waiting for parts and technician time—leading to canceled trips and mounting frustration. A thorough, independent inspection before delivery catches safety hazards and build defects that you can require the dealer to correct before payment.

• Search locally: RV Inspectors near me (ask for sample reports, pricing, turnaround time).
• Make the inspection a written condition of sale and insist on attending the final walkthrough with the inspector.
• If a dealer will not allow a third-party inspection, that is a red flag—walk away.

Be sure your inspector checks critical systems—LP gas, electrical, brakes, tires, roof, slide mechanisms, seals, appliances, frame and suspension components, and water intrusion. Document everything with photos and a written punch list that the dealer signs.

Patterns in Consumer Complaints for Pace RV Sales & Services Inc. (Camden, AR)

Below are the most commonly reported problem areas consumers raise about RV dealerships of this size and profile, including issues that frequently appear in low-star Google reviews. Because complaints cluster around similar themes across the industry, use these sections as a detailed checklist when evaluating this Camden, AR location’s reviews and talking with the store. For verbatim accounts, consult the dealership’s Google reviews and sort by “Lowest rating” using the link above. If you’ve experienced any of the following at this store, please describe what happened.

Sales Pressure, Bait-and-Switch Pricing, and Low-Ball Trade-Ins

Consumer reports at many independent RV lots frequently describe aggressive sales tactics, incomplete disclosures, and inflated fees. Watch for “too good to be true” online pricing that shifts at the desk, surprise add-ons, and trade-in offers far below wholesale market value.

• Price changes at paperwork: Some buyers report the out-the-door price creeping up due to “required” prep, “dealer-installed” accessories, or doc fees not disclosed upfront.
• Trade-in shortfalls: Low-ball offers followed by pressure to “make the deal work” are common. Bring multiple written trade appraisals from independent sources.
• Scarcity pressure: Salespeople may leverage “only one in stock” or “another buyer coming” scripts. Don’t rush; defects and undisclosed costs often hide behind urgency pushes.
• Non-itemized quotes: Insist on an itemized buyer’s order that clearly shows base price, discounts, freight/PDI, doc fees, accessories, taxes, and registration.

Cross-verify all pricing with brand MSRP sheets and independent valuation tools. If any numbers change at signing, pause the process and request a corrected buyer’s order before proceeding.

Financing, Interest Rate Markups, and Add-Ons You Don’t Need

Dealers often earn more on financing and aftermarket products than on the RV itself. Common pain points include marked-up interest rates over lender approvals, rolled-in extended service contracts, paint/fabric protection, wheel/tire packages, and alarm/etch programs—sometimes buried in monthly payment quotes rather than disclosed line items.

• Rate pack: Get your own pre-approval from a credit union or bank so you can spot interest markups. Compare the APR and payment to the dealer’s offer.
• Payment packing: If the monthly payment seems high, ask for a clean cash price and fee itemization; look for add-ons you didn’t request.
• Extended warranties: Many third-party service contracts contain exclusions and maintenance traps. Read the full contract before buying—and remember these are optional.
• Gap, tire/wheel, interior protection, tracking devices: Consider whether the cost matches realistic benefit; many consumers report minimal value at high prices.

For a broader consumer perspective on dealership finance and add-on tactics, see investigations on the Liz Amazing channel: How RV dealers pack payments and push add-ons (use the channel’s search for topics like “warranty,” “rate,” or “fees”).

Delayed Titles, Tags, and Paperwork Discrepancies

Across many RV stores, buyers frequently report delays in receiving titles, registrations, and plates—sometimes measured in weeks or months. This can prevent you from using the RV legally or transferring ownership to a buyer. Paperwork discrepancies (misspelled names, wrong VINs, mismatched purchase dates) compound the delay and can be costly to correct if not caught immediately.

• Before signing: Verify VIN, model, and options match the unit on the lot. Double-check all legal names and addresses.
• Timeline: Ask for a written timeline for temporary tags, title submission, and permanent registration.
• Proof of submission: Request documentation that paperwork has been filed with Arkansas authorities.

If issues arise, keep a written log of calls/emails and escalate to the Arkansas Attorney General’s office if necessary (more on legal remedies below). Don’t leave without a complete, signed buyer’s order and copies of everything.

Service Department Capacity, Technician Skill, and Parts Delays

Service is where many RV experiences sour. Public reviews for numerous dealerships describe long appointment backlogs, limited technician availability, poor communication, and repeated visits for the same issue. Parts delays—especially for warranty work—can strand new owners for months, creating financial and emotional stress.

• Missed camping trips: Units often sit while waiting for approvals, parts, and tech time; ensure you have in-writing service timelines and loaner options (if any).
• No triage for safety: Serious issues (LP leaks, brake failures, electrical shorts) should be prioritized; confirm how the dealership triages safety-critical repairs.
• Competency gaps: Inexperienced techs can misdiagnose, leading to additional damage and more downtime.
• Warranty runaround: You may be told to contact the manufacturer while the manufacturer tells you to go through the dealer—document everything.

Consider using a mobile RV technician for urgent, out-of-warranty fixes if the dealership is backlogged. And always request your old parts and a detailed repair order showing labor times and diagnostic steps.

PDI and Delivery Defects Missed at Handover

Multiple owners across the industry report getting home only to discover water leaks, non-functioning appliances, miswired outlets, or slide/awning malfunctions that a thorough pre-delivery inspection should catch. Without a robust PDI, seemingly minor issues can become major damage (e.g., water intrusion under floors or behind walls).

• Insist on a multi-hour PDI with water on, LP gas connected, shore power tested, and a road test if possible.
• Verify roof seals, window seals, slide gaskets, and underbelly are intact.
• Record the PDI on video; have the technician demonstrate each appliance, system, and safety device in real time.

Use an independent inspector as your backstop: find RV inspectors near you. If a dealership refuses third-party inspections, treat it as a walk-away moment.

Warranty Claims: Denials, Delays, and Blame-Shifting

Many owners describe being caught between the dealer and the manufacturer, with each side pointing to the other for approval and payment. Some report claims denied as “owner-caused,” or repairs stalled awaiting manufacturer authorization. In other cases, repeated attempts are required before an issue is truly fixed.

• Get everything in writing: From diagnostics to approvals, written records create leverage and a timeline.
• Understand coverage: Extended service contracts are not the same as manufacturer warranties and may have strict exclusions and maintenance requirements.
• Escalate strategically: Contact the manufacturer’s regional service manager, then regulatory bodies if the unit presents safety risks.

For owner advocacy and technical explainers, check out: Liz Amazing’s deep dives on RV warranty pitfalls.

Communication Breakdowns and Unkept Promises

Inconsistent callbacks, vague status updates, and shifting timelines are frequent sources of low-star reviews at dealerships. Promises made by one staff member may not be honored by another, and customers often report difficulty reaching a decision-maker when problems arise.

• Centralize communication: Use email to create a written trail. Summarize phone calls in follow-up emails.
• Name accountability: Clarify who is responsible for sales, finance, titling, and service; ask for direct contact info.
• Confirm commitments: Any promise (e.g., “we will replace X” or “we will perform Y service”) should appear on your buyer’s order or a signed due bill.

If communication stalls, consider certified mail to the general manager documenting the issue and a requested resolution by a firm date. Also, share your experience for other shoppers.

Legal and Regulatory Warnings

Consumer complaints touching on deceptive pricing, undisclosed add-ons, warranty misrepresentations, or safety hazards can implicate several laws and oversight bodies. While every case is fact-specific, you should be aware of the agencies and statutes that may apply:

• Federal Trade Commission (FTC): Regulates deceptive or unfair acts and practices in commerce; handles advertising, add-ons, and financing disclosures. Start with FTC complaint info: ReportFraud.ftc.gov.
• Truth in Lending Act (TILA): Requires clear disclosure of APR, finance charges, and terms; payment packing or hiding add-ons in finance terms can raise issues. Overview: CFPB: Truth in Lending Act.
• Magnuson-Moss Warranty Act: Governs consumer product warranties, disclosure, and enforcement; important for RV warranty disputes. Summary: FTC Guide to Federal Warranty Law.
• Arkansas Deceptive Trade Practices Act: Prohibits deceptive, false, or misleading business practices. Contact the Arkansas AG Consumer Protection Division: Arkansas Attorney General – Consumer Protection.
• NHTSA Safety Defects and Recalls: If an issue involves vehicle safety (brakes, tires, frame, propane, etc.), file with NHTSA: Report a Safety Problem to NHTSA.
• Arkansas Title and Registration: For paperwork delays and VIN/title errors, refer to the Arkansas OMV: Arkansas Department of Finance & Administration – Motor Vehicle.

If you suspect legal violations, gather your purchase agreement, itemized invoices, communications, inspection reports, and photos. Written evidence is critical for regulatory complaints or mediation.

Product and Safety Impact Analysis

Defects or poor repairs on RVs can quickly escalate into safety hazards and significant financial loss. Based on common patterns seen in consumer complaints across the industry, here’s how the issues discussed above can affect you:

• Water leaks: Roof, slide, or window leaks lead to mold, rot, and electrical shorts—often not fully covered by warranties due to “maintenance” exclusions.
• LP gas system faults: Leaks or misadjusted appliances risk carbon monoxide exposure or fire. Always test detectors and perform leak-down testing.
• Brake/axle/tire problems: Under-torqued lugs, misaligned axles, or aged tires increase blowout and accident risk. Insist on documented pre-delivery torque checks and tire DOT date codes.
• Electrical issues: Miswired outlets, undersized breakers, and inverter/charger faults can damage appliances and pose fire risks. A pro inspector should load test circuits.
• Slide/awning failures: Binding, misadjustment, or motor issues can cause structural damage and campsite safety risks.

Before delivery, ask the dealership to provide a completed PDI checklist signed by a technician and a supervisor. If the RV or any installed component has an open recall, ensure it’s remedied before taking possession. You can search NHTSA recalls broadly here (use the search box for your RV manufacturer and model): NHTSA Recalls Search. For dealership-related lookups using the format requested in this report, you can also try: NHTSA recall search formatted for this dealership.

Pricing Transparency Checklist and Financing Traps to Avoid

To reduce surprises and protect your budget:

• Request a written, itemized out-the-door price that includes all fees and taxes before you visit the store.
• Secure a pre-approval from an external lender. If the dealership offers a higher APR, ask why and demand to see the buy rate.
• Decline optional add-ons you don’t want. If pressed, ask for the contract forms up front and read them at home.
• Verify any promised accessories or repairs appear on a signed due bill with completion dates.
• Ask for the build sheet and inspect the actual unit—not a similar floorplan—before negotiating.

For more consumer education on these topics, see this resource hub: Liz Amazing: How to spot RV dealer red flags.

Step-by-Step: How to Protect Yourself at This Camden, AR Location

• Before visiting:
  • Read the most recent 1- and 2-star Google reviews (sort by “Lowest rating”). Capture screenshots of any issues you want to ask about in person.
  • Get pre-approved financing and draft a realistic total budget including insurance and storage.
  • Line up an independent inspector: find nearby RV inspectors.
• On site:
  • Inspect the exact unit thoroughly in daylight. Check roof, seals, slides, undercarriage, and appliances under power, water, and LP gas.
  • Request an itemized buyer’s order; decline to negotiate on monthly payment alone.
  • Ask service to print their PDI checklist and show work completed on your VIN.
• Before signing:
  • Make the sale contingent on your third-party inspection and written completion of all punch-list items.
  • Confirm title, temp tag, and registration timelines in writing.
  • Remove unwanted aftermarket products and verify APR equals your pre-approval or better.
• After delivery:
  • Within 48 hours, re-check for leaks, electrical faults, and braking performance; document issues with photos and email service immediately.
  • If safety-related, stop usage and escalate to the manufacturer and NHTSA.

If you’ve encountered obstacles with this dealership during any of these steps, post your lessons learned to help others.

Verify and Investigate: Research Links Tailored to Pace RV Sales & Services Inc. (Camden, AR)

Use the following links to investigate complaints, trends, and unfiltered owner commentary. The links are formatted to help you search for issues tied to this specific dealership name and city.

• YouTube search: Pace RV Sales & Services Inc. Camden AR Issues
• Google search: Pace RV Sales & Services Inc. Camden AR Problems
• BBB search: Pace RV Sales & Services Inc. Camden AR
• Reddit r/RVLiving search: Pace RV Sales & Services Inc. Camden AR Issues
• Reddit r/GoRVing search: Pace RV Sales & Services Inc. Camden AR Issues
• Reddit r/rvs search: Pace RV Sales & Services Inc. Camden AR Issues
• PissedConsumer (search manually for “Pace RV Sales & Services Inc. Camden AR”)
• NHTSA recall search formatted for this dealership
• RVForums.com (use the site search for dealership name)
• RVForum.net (search for dealership issues)
• RVUSA Forum (search for dealership issues)
• RVInsider search: Pace RV Sales & Services Inc. Camden AR Issues
• Good Sam Community search: Pace RV Sales & Services Inc. Camden AR Issues
• Liz Amazing YouTube channel (search on-channel for your brand/dealer)

Balanced Note: Any Reported Improvements or Positive Experiences?

While this report prioritizes risk areas to help consumers avoid costly mistakes, not every interaction is negative. Some buyers at smaller independent dealerships report friendly staff, quicker appointments, or successful resolution of minor delivery issues. If you’ve recently had a positive experience with Pace RV Sales & Services Inc. in Camden, AR—especially regarding responsive service or fast titling—please share details to inform a balanced picture.

What To Ask the Camden, AR Store—Verbatim Questions

• May I bring my own third-party inspector before purchase? If no, why not?
• Please provide an itemized out-the-door price with all fees before I visit.
• What is your current service backlog for warranty repairs? Average turnaround?
• Can I see a completed PDI checklist for this exact VIN?
• What is your process and timeline for the Arkansas title, registration, and permanent plates?
• Will you match my external APR? What is the lender’s buy rate you received?
• Are these add-ons optional? Please remove any I don’t want and re-quote.
• If there’s a serious safety defect within 30 days, will you prioritize my unit? Put that in writing?

If Things Go Wrong: Escalation Path

• Document everything: Photos, videos, dates, names, emails. Keep copies of repair orders and due bills.
• Escalate internally: Ask for the service manager or general manager. Summarize your request in a concise email with a deadline.
• Manufacturer support: Contact your RV brand’s customer service with your VIN. Request a regional service manager’s involvement.
• Regulators and legal: File with the Arkansas AG Consumer Protection Division, FTC, and NHTSA if safety-related. Consult a consumer-law attorney for breaches of contract or warranty.

If you’ve had to escalate with this dealer, what outcome did you achieve? Your story can help the next buyer avoid the same pitfalls.

Conclusion: Should You Buy from Pace RV Sales & Services Inc. in Camden, AR?

Independent dealerships can vary widely in quality of sales practices, paperwork discipline, and after-sale service capacity. The best predictor of your experience is the most recent, lowest-rated public reviews and the dealership’s willingness to meet your consumer-protection demands upfront—itemized pricing, transparent financing, a clean PDI, and a green light for a third-party inspection. Combine that review audit with direct, in-writing commitments before you sign.

Based on the risk factors prevalent across similar dealerships and the potential for serious downstream costs when sales, service, or paperwork falter, we recommend proceeding with extreme caution. Require an independent inspection, refuse unnecessary add-ons, and secure written timelines for titles and repairs before purchase. If the dealership resists these protections or current low-star reviews show persistent patterns of delays or defects, consider shopping other Arkansas RV dealers with stronger, recent customer feedback.

Have you purchased or serviced an RV at this Camden location? Tell other shoppers what you wish you knew.