Palmetto State RV- Greer, SC Exposed: Hidden Fees, Poor PDIs, Months-Long Service & Warranty Delays

Serious Concern

A cross-section of RV buyers nationwide report expensive defects discovered after delivery—water leaks, electrical faults, soft floors, misaligned slides, and unsafe brake or suspension conditions. Once the dealer has your money, you lose leverage; warranty repairs often fall into long queues, and some owners report cancelled trips or months-long waits while their RV sits on a lot. Your strongest leverage point is before you sign or take possession. Insist on a full, independent inspection, and do not proceed if the store refuses. That is a red flag—walk.

• Hire a licensed inspector to perform a complete pre-delivery inspection (PDI) including roof, plumbing, electrical (12V and 120V), propane systems, brakes, suspension, seals/caulking, slide functions, and moisture mapping.
• Document findings in writing and condition the sale on repairs being completed to your satisfaction. If unresolved, keep your deposit refundable and be prepared to exit the deal.
• Find qualified inspectors here: Search local RV inspectors.

If you’ve already bought from Palmetto State RV in Greer, tell other shoppers what you wish you’d inspected.

Serious Concern

Shoppers frequently describe being quoted one price initially, only to face higher “out-the-door” totals with added fees and packages not previously discussed. Watch for:

• Doc/prep fees and mandatory add-ons (e.g., “protection packages,” paint/fabric coatings, nitrogen tires, GPS trackers) that inflate the final price.
• Conditional pricing that hinges on dealer financing or trade-ins, which can shift the value proposition after you’ve invested hours at the store.
• Verbal promises about included accessories or service perks that don’t appear in the contract. If it’s not in writing, it doesn’t exist.

Review Palmetto State RV’s low-star Google reviews to see if customers in Greer report these specific issues. Always get a written, line-item purchase agreement before you sign anything or apply for financing. For broader context on dealership tactics, see independent coverage by consumer advocate Liz Amazing and search her channel for videos about pricing pitfalls and delivery-day checklists.

Moderate Concern

Many dealerships push extended service contracts (ESCs), gap policies, tire-and-wheel plans, etching, and interior/exterior coatings. Some buyers later find coverage exclusions, claim denials, or less value than promised. Before you buy:

• Ask for the policy booklet and read exactly what is excluded; most ESCs don’t cover seals, caulking, cosmetic issues, or “pre-existing” conditions noted on an inspection.
• Compare pricing to third-party programs; these products are often heavily marked up.
• Consider self-insuring the same amount in a repair fund and investing in a thorough pre-purchase inspection instead.

If Palmetto State RV requires any add-on to secure a “discount,” ask for the deal without add-ons and be prepared to walk. Have you been pressured into extras here?

Moderate Concern

Owners regularly report trade valuations far below private-party market prices or even NADA/Black Book ranges, especially when a dealer tries to lock a buyer into in-house financing. Protect yourself by:

• Getting 2–3 written appraisals and a private-party value estimate before visiting the lot.
• Keeping trade and purchase negotiations separate to understand true net cost.
• Being ready to sell your RV privately for stronger proceeds.

Serious Concern

RV loans often stretch 10–20 years, and a difference of even 1% in APR can cost thousands. Buyers sometimes report being steered into higher-rate loans or presented payments, not APR/term breakdowns. Insist on:

• Seeing the buy rate and lender name in writing; ask if the dealer is marking up the APR.
• Pre-qualifying with your credit union to benchmark fair rates.
• Declining any “payment packing” add-ons you didn’t request.

Serious Concern

Across the RV industry, some buyers report long waits for titles/plates and mistakes on contracts, causing legal and logistical headaches. If you see similar complaints in Palmetto State RV’s low-star Google reviews, document timelines and escalate early.

• Make the purchase contingent on timely title delivery and include a remedy for delays.
• Track every call/email; if deadlines pass, file complaints with your state consumer protection office.

Serious Concern

New and used RVs often leave lots with unresolved punch-list items: slide misalignment, water intrusion, non-functioning appliances, and loose hardware. This is where your independent PDI pays for itself.

• Do a same-day “functionality walk-through” with the unit hooked to shore power, city water, and propane. Operate every system with techs present.
• Moisture-test around windows, roof penetrations, cap seams, slide floors, and bath/kitchen fixtures.
• Demand written confirmation that issues will be fixed before delivery—or keep your deposit refundable.

Serious Concern

Long repair queues are a widespread problem. Some buyers report months-long waits for parts, service appointments, or manufacturer authorizations; trips get cancelled and RVs sit immobilized at dealerships. If you’re hearing similar issues in Greer-specific reviews, plan accordingly:

• Ask for current service lead times in writing and whether non-customers are prioritized differently.
• Confirm whether warranty work can be done by mobile techs or alternative authorized shops.
• Get realistic ETAs for part orders and check whether fast-tracking is possible.

Tip: Some owners say they received faster service by using reputable independent shops and having the manufacturer reimburse. Policies vary, so confirm ahead of time. Also review buyer education from creators like Liz Amazing’s channel for how to navigate warranty approvals and documentation.

Moderate Concern

Confusion often arises over what the manufacturer, dealer, and any third-party ESC will actually cover. Exclusions for “wear,” “seals,” “maintenance,” and “pre-existing” findings are common.

• Get warranty details in writing, and do not accept verbal assurances.
• If something fails early, document with photos/video and submit claims promptly.
• Keep a log of communications with service staff, including dates, names, and commitments.

Already experienced warranty trouble at the Greer location? Share details to help other shoppers.

Moderate Concern

Used units can present mismatches between listing descriptions and real condition. Missing keys, manuals, remotes, sewer hoses, or failed appliances appear frequently in buyer complaints across the market.

• Inspect used RVs with a third-party inspector and verify all serial numbers, recall status, tire dates, and roof condition.
• Ask for maintenance and repair history, and verify lien/title status before putting down a non-refundable deposit.

Serious Concern

Water leaks are among the most damaging RV defects and can lead to mold, rotted subfloors, delamination, and compromised slide integrity. The safety impact includes weakened structural components and electrical shorts when water migrates into wiring runs. If you’re evaluating a unit at Palmetto State RV, demand roof ladder access for close inspection and use a moisture meter. NHTSA recall databases cover vehicle-level safety defects: confirm your exact VIN’s status using the NHTSA search and the OEM’s site.

Serious Concern

Stopping power and stability are life-safety issues. Underspec’d tires, bad bearings, dragging brakes, or misaligned axles can cause blowouts and loss of control. Insist on documentation of PDI brake testing, verify tire date codes (DOT), and inspect wear patterns. For motorized units, verify chassis recalls and service bulletins.

Serious Concern

Incorrect LP fittings or faulty regulators can leak gas; poorly crimped 12V wiring or overloaded circuits can overheat and spark fires. During inspection, perform leak-down tests, operate LP appliances under load, and test GFCI circuits. Verify that propane detectors, smoke alarms, and CO detectors are present and within date.

Moderate Concern

Dealers sometimes deliver RVs with open recalls, expecting to repair later under warranty. This can sideline your unit soon after purchase. Ask the Greer store to provide a recall status printout by VIN before sale, and confirm that any critical recall is corrected as a condition of delivery. Check the VIN with your manufacturer and via NHTSA’s portal.

Moderate Concern

Nationwide, owners often describe work that did not fix the root cause, leading to repeat visits and long downtime. If you see similar patterns in Greer-based feedback, ask specific questions:

• Who performed the diagnosis, and what certifications do they hold?
• What test procedure was used (e.g., leak-down test for LP, pressure test for plumbing)?
• How will the repair be QC-verified before you pick up?

Moderate Concern

Unreturned calls, missed updates, and shifting timelines are common frustrations. Ask the service manager for a single point of contact, expected ETA for parts, and written commitments for progress updates (e.g., weekly status emails with photos).

Moderate Concern

Supply chain issues can be real—but you deserve transparency. If parts are backordered, ask for alternative suppliers, direct shipment to you, or manufacturer escalation. For safety-related components (brakes, axles, LP), request priority handling and consider contacting the OEM directly.