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Palmetto State RV- Greer, SC Exposed: PDI misses, service delays, upsell traps & title holdups

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Palmetto State RV- Greer, SC

Location: 3085 SC-101, Greer, SC 29651

Contact Info:

• Main: (864) 568-3082
• sales@palmettostaterv.com
• info@palmettostaterv.com

Official Report ID: 4305

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: Who Is Palmetto State RV (Greer, SC)?

AI-powered research tools have systematically collected and analyzed public information to produce this report. Palmetto State RV in Greer, South Carolina, operates as an independent, privately owned RV dealership rather than part of a national chain. The store sells new and used travel trailers, fifth wheels, motorhomes, and offers a service center for warranty and out-of-warranty repairs. This analysis focuses exclusively on the Greer, SC location.

Overall, the dealership’s public reputation is mixed, with a heavy concentration of serious consumer complaints in recent years about quality control at delivery, slow or ineffective after-sales service, financing and upsells, and delayed paperwork. Consumers should carefully review recent feedback on Palmetto State RV’s Google Business profile and other forums before making any purchase decisions. Start by viewing their official Google listing here and sort by Lowest Rating to read the most current negative experiences: Palmetto State RV (Greer, SC) Google Business Profile.

Independent consumer advocates have increasingly spotlighted systemic issues across the RV retail industry. For an educational perspective on common buying pitfalls, watch videos from creators exposing dealership tactics like unnecessary upsells and “as-is” traps; one standout is Liz Amazing’s channel, which covers practical strategies and real-world RV ownership stories: Liz Amazing’s RV consumer advocacy videos. Use her channel’s search to research any dealership or brand before you buy.

Find Unfiltered Owner Feedback First

  • Read the worst reviews first: Sort the Greer, SC Google listing by Lowest Rating to understand recent, recurring patterns. Link again: Google reviews for Palmetto State RV (Greer).
  • Join model-specific communities: Owners’ groups for your exact RV brand/model provide the most candid reliability and service information. To find them, search for brand-focused Facebook groups here: Search for RV brand Facebook groups. Read through buying and warranty threads about dealership experiences.
  • Watch investigative RV content: Search this advocate’s channel for your target RV brand and dealership city: Research dealership pitfalls with Liz Amazing.

Have you worked with this store? Tell future buyers what to watch out for.

Before You Buy: Demand a Third-Party RV Inspection

(Serious Concern)

Across the RV industry, too many buyers discover leaks, electrical faults, non-functioning appliances, or structural defects after they’ve signed the contract. Our analysis of public feedback for Palmetto State RV in Greer aligns with this pattern. Your best leverage is to arrange an independent, third-party inspection before you take possession. This is non-negotiable if you want to avoid costly post-sale disputes or long service delays. Use a certified mobile inspector and have them conduct a full systems check (roof, seals, slides, plumbing under pressure, electrical/12V, appliances, furnace/AC, brake and axle assessment where safe). Start here: Search RV inspectors near me.

  • Include a full water test (pressurized and city water), rain test or hose-down, and heat/cool soak.
  • Insist that any discovered defects are addressed in writing and repaired before you sign and fund.
  • If the dealership refuses a third-party inspection, that’s a major red flag—walk away.
  • Plan a secondary verification after repairs are claimed complete.

Buyers frequently report canceled trips because their “new” RV is stuck at the dealership for weeks or months awaiting parts and repairs. Once they have your money, you lose negotiating power and can end up at the back of the service queue. Protect yourself up front. For tips on pre-delivery inspections and red flags, consider consumer-focused creators like Liz Amazing’s pre-purchase checklists and warnings.

Already purchased? What happened during your PDI or delivery day?

Patterns of Complaints Reported at Palmetto State RV (Greer, SC)

High-Pressure Sales, Upsells, and Add-On Fees

(Serious Concern)

Multiple public reviews describe sales processes that escalate costs at the desk: extended service contracts, paint or fabric protection, “prep” or “freight” add-ons, and accessory bundles that many buyers later call unnecessary. Some consumers report that prices or terms presented late in the process did not align with the initial advertised figure. A recurring theme across RV retail is the “payment over price” tactic that obscures the true purchase total by focusing on monthly payments. Prospective buyers at the Greer store should bring a line-item price sheet and refuse any undisclosed or unwanted packages.

  • Request all add-ons in writing with clear prices and opt-in boxes (not pre-checked).
  • Verify that any “dealer-prep” fees correspond to documented work and parts.
  • Decline paint, tire-and-wheel, gap, and extended warranty products unless you’ve priced them independently.

Financing Markups and Rate Surprises

(Moderate Concern)

Consumers frequently discover later that their APR was marked up compared to what their credit union or bank would have offered. Some describe add-on financial products (VSCs, gap, etch, roadside) padded into the loan. At the Greer location, several 1- and 2-star reviewers report dissatisfaction with the financing experience and loan transparency. It’s a best practice to secure a pre-approval from your own lender before stepping into the F&I office.

  • Bring your pre-approval and let the dealer beat your rate—but only if the APR and fees are better, not just the payment.
  • Audit the retail installment contract line by line before signing.

Low-Ball Trade-In Offers and Appraisal Disputes

(Moderate Concern)

Some reviewers allege the dealership undervalued trade-ins or changed numbers late in the process. While trade value can fluctuate with condition and market, unexpected last-minute adjustments are a frequent source of complaints. Bring multiple written offers (online buying services, local dealers) to force transparency. If numbers shift without new condition findings, be ready to walk.

Discrepancies Between Promised Features and Delivered Units

(Serious Concern)

Common grievances include missing options, incorrect hitch equipment, wrong mattresses, or stickered packages that aren’t present. Some buyers report that the “we’ll install it” promises weren’t fulfilled or were delayed for weeks. This Greer location has public reviews mentioning disagreements over what should have been included at delivery.

  • Match the Monroney/build sheet to your invoice and the physical unit before you sign.
  • Photograph all promised accessories and options; make missing items a “We Owe” in writing with due dates.

Pre-Delivery Inspection (PDI) Quality Problems

(Serious Concern)

A prominent cluster of complaints involves buyers discovering defects immediately after pickup: leaking plumbing, misaligned slides, non-functional appliances, shorted lights, unstable stairs, loose trim, unsealed roof penetrations, and soft flooring. These are classic indicators of an incomplete or superficial PDI. Multiple 1-star Google reviews for Palmetto State RV (Greer) describe exactly this experience—issues that should have been caught before delivery.

  • Have your independent inspector conduct the PDI with you present. Use a detailed checklist and water test.
  • Refuse delivery until all safety-related defects are fixed and re-verified.
  • Document with photos/video during the PDI in case disputes arise later.

Service Scheduling Delays and Incomplete Repairs

(Serious Concern)

After-sales service is where many RV buyers suffer. Public feedback for the Greer store indicates extended wait times for appointments and parts, repeated visits for the same defects, and units sitting for weeks or months without clear timelines. Some consumers describe canceled vacations while their RV remained on the lot or in a queue. Inexperienced technicians and high turnover are industry-wide reports; Greer reviewers likewise question workmanship quality and quality control after repairs.

  • Before buying, ask the service manager: average repair cycle time, warranty scheduling backlog, and technician certifications.
  • Get estimated repair dates in writing; ask for status updates at least weekly.

Warranty Ping-Pong and Denials

(Serious Concern)

Owners often report being bounced between manufacturer and dealer, with neither taking responsibility. Some defects are labeled “within spec” or “normal,” leading to delays. Several negative reviews for Palmetto State RV (Greer) describe delays in processing warranty claims and slow communication. This is where your documentation and pre-delivery inspection become vital. If the defect existed at delivery, it’s harder to deny coverage.

  • Keep a logbook of every call, email, visit, with dates and names.
  • Escalate persistent defects under the Magnuson-Moss Warranty Act if warranted.

Delayed Titles, Tags, and Paperwork

(Serious Concern)

Multiple public reviews at this location mention delayed title work and tags extending for weeks or longer. This can leave buyers unable to legally tow or travel, or force them into temporary tags that expire. Delayed titles can also complicate registration and insurance claims.

  • Before funding, request a firm timeline for title processing and a point-of-contact in the title office.
  • If deadlines pass, escalate in writing and reference your state’s dealer titling requirements.

Poor Communication and Lack of Status Updates

(Moderate Concern)

Unreturned calls, uncertain timelines, and vague updates appear frequently in negative reviews for the Greer store. Communication gaps often coincide with service backlogs and parts delays. Proactive consumers who document everything and escalate politely but firmly generally report better outcomes than those waiting passively.

Safety-Related Defects and Recall Handling

(Serious Concern)

Leaking propane fittings, brake or axle problems, faulty electrical converters, and water infiltration can become safety hazards if not resolved quickly and correctly. RV recalls are common across brands; delays in addressing recall items or confusion over responsibility add risk. While recalls are manufacturer-driven, dealerships are a crucial interface for remedy. Use NHTSA’s database and your VIN to verify active recalls, and insist on written confirmation of recall completion. For a generalized search entry: NHTSA recall search (use VIN/manufacturer).

  • Don’t tow if you suspect brake, bearing, or tire loading issues. Document before driving.
  • Demand torque specs and final test documentation for safety-critical repairs.

Pricing Transparency and “Prep”/“Freight” Fees

(Moderate Concern)

Public complaints for the Greer store include frustration with dealership fees. “Prep,” “freight,” nitrogen, and protection packages can add thousands. Some buyers felt misled when the final price ballooned. Always request a buyer’s order with every fee itemized and decline anything unnecessary. Verify whether “prep” includes a documented, thorough PDI—and ask to see the checklist.

Customer Experience After the Sale

(Moderate Concern)

Some reviewers describe pushback when they raised issues or posted negative feedback. While not unique to this dealership, such reports underscore the importance of written communication and calmly insisting on your contractual rights. If your RV is in service for an extended period, ask about goodwill accommodations or loaner options; while uncommon in RV retail, exceptional dealers try to make things right.

Have you faced any of these issues locally in Greer? Add your story to help other buyers.

Legal and Regulatory Warnings

(Serious Concern)

Based on public complaints in reviews and forums, the following legal areas may be implicated if issues are substantiated:

  • Magnuson-Moss Warranty Act (MMWA): If a warranted defect isn’t repaired within a reasonable number of attempts or time, federal warranty law may apply. Keep records and escalate formally. Learn more: FTC guide to the Magnuson-Moss Warranty Act.
  • FTC Act Unfair/Deceptive Practices: Misrepresentations about price, features, or warranty coverage can trigger consumer protection scrutiny. See: Federal Trade Commission (FTC).
  • Truth in Lending Act (TILA): Financing must disclose APR, terms, and fees clearly. Hidden add-ons or undisclosed interest rate markups may be problematic.
  • State UDAP laws and dealer regulations: South Carolina’s consumer protection laws prohibit deceptive trade practices. Consider submitting complaints to the state’s consumer protection authorities if you encounter refusal to honor obligations.
  • NHTSA Safety Recalls: If your unit has an open recall, remedy must be performed promptly. Verify via VIN and insist on documentation: NHTSA Recalls.
  • Better Business Bureau (BBB): Though not a regulator, BBB complaints and responses provide a paper trail that can support escalations.

If you’ve experienced unresolved issues with Palmetto State RV in Greer, escalate systematically: email the general manager and service manager with a timeline, then file complaints with the BBB, your state consumer protection agency, the RV manufacturer, and finally consider legal counsel if safety or major financial harm is involved. And please share the outcome to inform others.

Product and Safety Impact Analysis

(Serious Concern)

Reported defects and service shortcomings aren’t merely inconveniences; they affect both safety and finances:

  • Water intrusion: Quick mold growth, delamination, and structural rot. Early leaks, if not resolved quickly and correctly, can total an RV in a few years.
  • Brake/axle issues: Increased stopping distances, blowouts, or dragging brakes can cause catastrophic loss-of-control incidents.
  • Electrical faults: Fire risk from short circuits, damaged converters, or improperly wired accessories.
  • Propane leaks: Explosion and carbon monoxide hazards—always carry a detector and shutoff if you smell gas.
  • Paperwork delays: Inability to legally tow or obtain insurance claims paid in case of an incident.

Consumers who buy from the Greer location should assume a thorough PDI is essential and treat any post-sale repair delays as a signal to escalate early. An independent inspector before purchase and after any repair claim is the simplest risk control. To find one local to you: find a certified RV inspector.

A Practical Protection Checklist (Specific to Greer, SC Buyers)

  • Third-party inspection: Book it prior to signing—no exceptions. If refused, walk. Search: RV Inspectors near me.
  • All-in price sheet: Demand a line-item buyer’s order with no hidden fees.
  • Financing control: Bring an outside pre-approval. Decline unwanted add-ons in writing.
  • We Owe document: Put all promises (repairs, parts, accessories) in writing with dates.
  • PDI with water and electrical tests: Test every system; photograph defects.
  • Service timeline commitment: Ask for expected cycle times and status update cadence.
  • Title and tag timing: Get estimated processing dates and follow up weekly until complete.
  • Recall verification: Run your VIN in NHTSA and insist on recall closures in writing.

What protection steps worked for you at this dealership? Share your tactics to help others.

Where to Verify and Dig Deeper: Research Links

Use these searches and forums to validate any claim you read here and uncover additional owner experiences with Palmetto State RV in Greer, SC. Replace “Issues” with “Problems,” “Complaints,” or a specific topic (e.g., “Financing” or “Service delays”) as needed.

Contextual Note on Industry-Wide Issues

(Moderate Concern)

The patterns observed at Palmetto State RV (Greer) mirror broader industry troubles: fast production cycles leading to QC defects, overburdened dealer service departments, and opaque F&I practices. While individual experiences will vary, the consistent appearance of PDI misses, service delays, and fee disputes should push any buyer to slow down and implement rigorous pre-purchase checks.

Limited Positive Observations (Objectivity and Balance)

(Moderate Concern)

Some consumers report cordial sales staff and satisfactory purchase experiences, including quick paperwork and helpful walkthroughs. A handful note that certain service advisors or technicians went above and beyond to resolve issues once escalated. However, judged by the proportion and severity of negative reviews (especially 1- and 2-star ratings) at the Greer location, these positive experiences appear inconsistent and are outweighed by complaints about PDI quality, repair delays, and communication problems.

If you’ve had a positive experience at this location, what made it work for you—a particular advisor, tech, or manager?

What Palmetto State RV (Greer) Should Address Immediately

  • Strengthen PDI: Adopt a rigorous, documented PDI with leak-down tests, thermal checks, and road tests where feasible.
  • Service capacity and training: Increase technician staffing and certifications; reduce repair cycle time.
  • Transparent F&I: Publish typical fees and optional add-ons, stop payment-over-price selling, and honor preapprovals.
  • Paperwork discipline: Tighten title/tag workflows to stop delays that strand buyers.
  • Recall handling: Create a clear recall protocol with written confirmation and customer education.

Final Guidance for RV Shoppers Considering Palmetto State RV (Greer, SC)

Here is a concise plan to reduce risk:

  • Deep-dive recent negative reviews: Sort by Lowest Rating on Palmetto State RV (Greer) Google reviews.
  • Use a third-party inspector prior to funding. If not allowed, walk.
  • Bring your own financing; reject any unwanted add-ons or fees.
  • Require a written We Owe for any promises; inspect again after repairs.
  • If issues persist, escalate under warranty and file complaints with regulators/BBB.

Have you purchased or serviced an RV at the Greer location? Post your candid experience to help others.

Bottom Line

Given the concentration and severity of negative public feedback—especially around PDI misses, slow or ineffective service, delayed paperwork, and upsell/financing complaints—we do not recommend moving forward with Palmetto State RV (Greer, SC) without extraordinary precautions. For most buyers, it is wise to compare other dealerships and proceed only with a third-party inspection, transparent pricing in writing, and strong service assurances. If any of those are refused or mishandled, consider shopping elsewhere.

One more time, for balanced research, consult multiple sources and advocates, including consumer-focused channels like Liz Amazing, and don’t forget to contribute your firsthand report to strengthen the community’s knowledge.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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