Parris RV Payson- Payson, UT Exposed: Hidden Fees, Aggressive Upsells, Warranty & Title Delays

Introduction and background on Parris RV Payson (Payson, Utah)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Parris RV is a Utah-based, privately owned multi-location RV dealership group with stores along the Wasatch Front, including its location in Payson, UT. While not a national chain, Parris RV has a significant footprint in the region and a recognizable brand among RV shoppers. The dealership’s public reputation is mixed: some customers report fair deals and friendly staff; however, a significant volume of negative consumer feedback—especially 1- and 2-star public reviews—alleges serious issues with sales practices, financing add-ons, post-sale support, warranty service delays, and paperwork problems at the Payson location specifically.

To review the most up-to-date complaints and patterns yourself, start at the dealership’s Google Business Profile and sort by “Lowest rating”: Parris RV Payson — Google Business Profile (sort reviews by Lowest rating). As you read, look for recurring themes around unexpected fees at signing, aggressive upsells, delays in title/registration, and extended waits for warranty repairs.

Before you shop: How to research Parris RV Payson thoroughly

Independent owner communities and real-world feedback

• Read the lowest-rated Google reviews first. Use the Parris RV Payson profile (linked above) and sort by “Lowest rating.” Watch for patterns rather than focusing on any single complaint. If you’ve experienced similar issues with this location, would you add your story for other shoppers?
• Join brand-specific owner groups for the model you’re considering. Search for Facebook groups by RV brand to see unfiltered posts, photos, and repair logs from actual owners. Use this Google search to find groups for your target brand: Search Google for RV Brand Facebook Groups and enter the make/model you’re shopping.
• Watch investigations exposing RV industry pitfalls. The Liz Amazing YouTube channel has numerous consumer-focused videos. Search her channel for the dealership you’re considering to see if similar issues have surfaced elsewhere.

Third-party inspection (your most powerful leverage)

• Arrange a third-party RV inspection before you sign or take delivery—this is your single best protection against expensive surprises. Use: Google: RV Inspectors near me. If the dealer refuses an independent inspection by a credentialed professional, treat that as a red flag and walk away.
• Do not accept “we’ll fix it after delivery.” Once paid, many buyers report being pushed to the back of the service line, and some lose entire camping seasons while units sit on lots awaiting parts or authorization. If this happened to you at the Payson location, can you describe how long you waited and what failed?

Evidence pathways and verification links (search with dealership name)

Use the following pre-built queries to verify claims and find additional complaints, discussions, and potential resolutions. Replace “Issues” with terms such as “Problems,” “Complaints,” or specific topics like “Warranty” as needed.

• YouTube search: Parris+RV+Payson+Issues
• Google search: Parris+RV+Payson+Issues
• BBB lookup: Parris+RV+Payson
• Reddit r/RVLiving: Parris+RV+Payson+Issues
• Reddit r/GoRVing: Parris+RV+Payson+Issues
• Reddit r/rvs: Parris+RV+Payson+Issues
• PissedConsumer (open site; search “Parris RV Payson”)
• NHTSA Recalls search (enter your specific RV year/make/model for accurate results)
• RVForums.com (use the on-site search for “Parris RV Payson” and your model)
• RVForum.net (use on-site search similarly)
• RVUSA forum (search “Parris RV Payson Issues”)
• RVInsider.com: Parris+RV+Payson+Issues
• Good Sam Community: Parris+RV+Payson+Issues

For broader industry pitfalls and practical buyer strategies, see in-depth consumer guidance videos on the Liz Amazing channel and search her page for the dealership you’re evaluating.

High-risk patterns reported by consumers at Parris RV Payson

Advertised pricing versus “out-the-door” surprises

Multiple recent, low-star reviews of the Payson location allege discrepancies between the online or advertised price and the final signing price, with add-on fees appearing at the finance desk. Buyers describe unexpected “prep,” “delivery,” “protection,” and “documentation” charges that materially raise the total. This practice isn’t unique to one dealership—but the frequency of complaints at this location suggests shoppers must insist on a fully itemized purchase agreement (with no blank lines) before placing a deposit. To see current examples, sort the Parris RV Payson Google reviews by Lowest rating and scan for disputes about “fees,” “price changed,” or “out-the-door” totals.

• Ask for a written, line-item quote reflecting tax, title, license, and every fee—in advance.
• Refuse pre-installed add-ons you didn’t request (paint/fabric protections, nitrogen, tire/wheel packages).
• Get the “we will remove it” promise in writing if refusing add-ons, and verify it on the bill of sale.

If you have first-hand experience with last-minute fees at Parris RV Payson, what charges changed at signing and by how much?

High-pressure upsells and questionable warranty add-ons

Consumers frequently report being steered toward extended service contracts, fabric/paint protections, sealants, tire-and-wheel plans, and gap insurance—even for cash buyers. The concern: high-margin products are sometimes framed as “required” or “best practice,” while their real value is debatable. Extended service contracts contain exclusions and claim-denial provisions that many owners only discover when something breaks. Before agreeing to anything, request the full contract wording in advance and compare to your RV’s actual components and risk profile. For independent education on common upsells, review RV buyer advocacy pieces and videos such as those on the Liz Amazing channel.

Financing: rate markups and payment-focused selling

Some shoppers report being steered into dealer-arranged financing without clear disclosure of the buy rate (the wholesale rate a bank approved) versus the sell rate (the retail rate you’re offered). The delta can be a revenue source for the dealer. Watch for focus on monthly payment over APR and total cost. Obtain pre-approvals from your own credit union or bank before visiting the store to reduce the risk of unnecessary rate markups and to compare terms objectively.

Trade-in valuations that drop late in the process

Another recurring theme in low-star feedback is dissatisfaction with trade-in offers—particularly if the valuation changes after a verbal estimate. Avoid surprises by demanding an in-writing, vehicle-specific trade appraisal contingent on a detailed inspection and specifying what defects could change the number. Bring service records and recent third-party valuation references to anchor your expectations.

Title, registration, and paperwork delays

Several recent complaints for Parris RV Payson describe long waits for title, registration, or license plates after purchase. Beyond inconvenience, this can create legal exposure for buyers traveling with expired temp tags. Utah buyers should escalate unresolved title issues promptly through the Utah Division of Motor Vehicles and the Utah Division of Consumer Protection if deadlines are missed. Make sure the purchase agreement spells out the dealership’s responsibilities for titling and any timeline commitments.

Delivery quality: units with defects at pickup

We see patterns of customers discovering obvious defects during walkthroughs (PDIs) or immediately after taking delivery—leaks, non-functioning appliances, misaligned doors, inoperative slide-outs, cosmetic damage, and electrical problems. Buyers allege that some problems should have been caught by the dealership’s prep process. Always conduct a methodical PDI with an independent inspector before paying—ideally pressurized water tests, electrical load tests, and appliance verification. Use: Google: RV Inspectors near me. If Parris RV Payson declines to permit your inspector to evaluate the unit on-site with power and water, that’s a strong reason to walk.

Service department delays and communication gaps

Reported experiences at the Payson location include prolonged waits for warranty appointments, slow parts sourcing, and thin communication on timelines. This can be compounded by seasonality (spring/summer backlogs). Some owners say promised callbacks failed to materialize, or schedules slipped repeatedly. If post-sale service is slow, ask for a written ETA for parts, the work order in detail, and the status of any manufacturer authorizations. Escalate to the brand’s factory customer service if stuck.

Warranty handling: blame-shifting and coverage confusion

Customers often describe being caught between the dealer and the manufacturer, with each directing them to the other for responsibility. Federal law (Magnuson-Moss Warranty Act) requires clear disclosure of warranty terms and prohibits deceptive practices. While some delays are caused by factory parts or authorization, dealers must present warranty information accurately and handle claims in good faith. Get denials in writing, including the specific contract section cited, and consider filing complaints with regulators if you believe coverage was misrepresented.

Inexperienced technicians and workmanship concerns

Some low-star accounts point to rushed work, incomplete repair attempts, or damage introduced during service. It’s appropriate to ask who will perform complex repairs, what certifications they hold (RVIA/RVDA, specific OEM training), and how quality control is handled. Before release, insist on a joint walkthrough verifying that every line item on the work order is completed and functional.

Trip cancellations and loss of use

A number of Payson reviewers mention canceled vacations or prolonged loss of use because the RV remained at the dealership awaiting diagnosis or parts. If you’re financing, that means making payments while the RV is inoperable. Consider negotiating a “days out of service” clause before purchase (rarely offered, but worth asking) or selecting a dealer known for faster turnarounds. If you experienced extensive downtime after buying from Parris RV Payson, how long was your RV down, and what caused the delay?

Misrepresentation of features or condition

Another theme in low-star narratives is a mismatch between sales representations and the delivered unit (missing options, different décor or floorplan details, or features that don’t work as described). Document everything promised in the purchase order with option codes and include “we owe” statements for any missing items. Do not accept verbal promises—get signatures and deadlines.

After-sale responsiveness and escalation

Several dissatisfied buyers state that responsiveness declines after the sale, especially when problems are complex. If you encounter this at Parris RV Payson, escalate in writing to the store’s general manager and copy the manufacturer. Preserve call logs, emails, photos, and videos. If needed, open a case with the Utah Division of Consumer Protection.

What the positive reviews say (for balance)

To maintain fairness, some recent reviewers praised courteous sales staff, good selection, and satisfactory prices. A few noted that issues were ultimately resolved, and some expressed appreciation for quick fixes on minor items. However, the volume and specificity of 1- and 2-star feedback alleging major delays and paperwork problems at Parris RV Payson suggest a buyer should proceed cautiously and verify everything independently. For the most current mix of experiences, use the official profile and read across multiple months: Parris RV Payson — Google Reviews. Also consider owner-to-owner advice videos such as these buyer-focused investigations by Liz Amazing, then search her channel for dealership tactics to watch for.

Legal and regulatory warnings relevant to common complaints

Consumer protection and warranty law

• Magnuson-Moss Warranty Act (Federal): Prohibits deceptive warranty practices and requires clear written terms. If an extended service contract or warranty was misrepresented or claims were improperly denied, you may have recourse. See the FTC’s guidance: FTC: Federal Warranty Law.
• FTC Act Section 5 (Deceptive practices): Misleading advertising, hidden fees, or deceptive financing terms can draw FTC scrutiny. Learn more: FTC Act overview.
• Utah Division of Consumer Protection: Buyers can file complaints regarding deceptive sales practices or failure to deliver services as promised. Start here: Utah DCP.
• Utah DMV (Title/registration delays): If plates or title are delayed beyond reasonable timeframes, contact the state DMV. Info here: Utah DMV.
• NHTSA (Safety defects and recalls): Report safety defects and check your RV’s VIN for recalls. Although recalls are manufacturer-based, dealers are often involved in performing remedies. Lookup: NHTSA Recalls.

Potential consequences for dealerships if complaints are substantiated include regulatory fines, mandated corrections to advertising, restitution orders, and in serious cases, civil litigation. Keep meticulous documentation, including all representations made before purchase, to support any complaint or claim.

Product and safety impact analysis

How reported defects and delays can affect safety and finances

• Water leaks and seal failures: Lead to rot, mold, delamination, and electrical hazards. Slow responses can increase repair costs exponentially.
• Brake, axle, and suspension concerns: Some RVs carry recalls or TSBs for running gear issues. If these items are not caught during PDI or recall checks, towing safety is compromised. Always perform a thorough inspection and VIN recall check before taking delivery.
• Propane system faults: Improperly tested or installed propane components can threaten occupant safety. A qualified inspector should leak-test and function-test all gas appliances.
• Electrical anomalies: Miswired converters or substandard connections risk fire or component damage. Insist on load testing and GFCI/transfer switch verification during PDI.
• Delayed parts/warranty approvals: Prolonged downtime can lead to missed trips, campsite cancellation fees, and storage/loan costs while the RV is unusable.

Because many of these risks are discoverable before purchase, a third-party inspection is essential. If you already faced a safety issue after buying from Parris RV Payson, what failed and how was it handled?

Action checklist: minimize your risk with Parris RV Payson

• Bring your own financing. Arrive with a written pre-approval. Compare the APR and total cost against any dealer-arranged offer.
• Refuse verbal promises. Demand that every commitment (repairs, add-on removal, due dates) be written on the purchase order with signatures.
• Request a complete, itemized out-the-door price in advance. No blanks, no “TBD” lines. Decline non-essential add-ons.
• Get an independent inspection before payment. Use: Google: RV Inspectors near me. If the dealer won’t allow it, walk.
• Conduct a full PDI with utilities hooked up. Water pressure, 120V shore power, propane appliances, slide-outs, awnings, electronics, roof inspection, undercarriage.
• Check the VIN for recalls and TSBs. Use NHTSA and owner forums for your brand and model year to see known issues and remedies.
• Confirm title/registration process and deadlines in writing. Get the who/what/when for plates and title, plus escalation contacts.
• Document everything. Keep copies of ads, emails, quotes, texts, and work orders. If disputes arise, you’ll have evidence.

Context from public reviews and forums

Recent low-star public reviews for Parris RV Payson consistently spotlight themes around unexpected fees, slow warranty service, and difficulty obtaining timely paperwork. We encourage you to verify this by reading the newest 1- and 2-star reviews directly: Parris RV Payson — Google Business Profile. Sort by “Lowest rating” and look for:

• Reports of pricing changes from quote to signing
• Pressure to buy extended warranties and protection packages
• Delays in receiving title, registration, or plates
• Defects discovered at delivery and frustrations with service scheduling
• Communication breakdowns during lengthy repair timelines

For additional background, explore buyer education content such as Liz Amazing’s RV consumer videos and search her channel for dealership strategies you can adopt to protect yourself. If you’ve had a meaningful experience with Parris RV Payson—positive or negative—will you leave a detailed comment so other readers benefit?

If problems occur: escalation path

Step-by-step

• Write to the service manager and general manager. Summarize issues, attach photos, list dates, and cite the purchase agreement or warranty terms.
• Copy the manufacturer’s customer service. Give them the VIN, repair order numbers, and your timeline.
• File with the Utah Division of Consumer Protection if a resolution stalls: Utah DCP.
• Consider BBB and public reviews to document your experience factually: BBB: Parris RV Payson.
• For safety-related failures, file a complaint with NHTSA. This helps build a pattern for recalls: NHTSA Safety Complaint.

Final analysis and recommendation

Parris RV Payson operates within a segment of the RV industry that has long struggled with quality control and service capacity. The Payson location’s lowest-rated reviews—when read in aggregate—describe patterns that should concern RV shoppers: unexpected fees at signing, high-pressure upsells, long repair queues, troubleshooting difficulties, and paperwork delays. While some customers report positive transactions and successful resolutions, the concentration and recency of negative experiences suggest that buyers must proceed with rigorous due diligence.

Use independent financing pre-approvals, insist on an itemized out-the-door price, decline non-essential add-ons, and—above all—bring your own third-party inspector before paying. If an inspection is not permitted on-site with full utilities connected, take that as a serious warning sign and walk away. Should you decide to shop at this location, set clear, written expectations for title processing, delivery readiness, and post-sale support timelines.

Based on the weight of recent consumer feedback and the kinds of issues repeatedly alleged at Parris RV Payson, we do not recommend this dealership for risk-averse buyers. Consider alternative dealerships with stronger records on delivery quality, transparent pricing, and service turnaround—especially if you need dependable warranty support in your first year of ownership.

If you purchased from Parris RV Payson, what would you tell the next shopper to watch out for?