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Pine Country Inc – Montrose, CO Exposed: Forced Add-Ons, PDI Misses, Service & Title Delays

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Pine Country Inc – Montrose, CO

Location: 2760 N Townsend Ave, Montrose, CO 81401

Contact Info:

• info@pinecountryinc.com
• sales@pinecountryinc.com
• Sales: (970) 240-5008

Official Report ID: 2188

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Public Records Say About Pine Country Inc (Montrose, CO)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Pine Country Inc operates in Montrose, Colorado, and appears to be an independent, locally focused dealership rather than a national chain. This report concentrates exclusively on the Montrose location and synthesizes themes from public reviews, consumer forums, and regulatory guidance to help shoppers understand risk areas before they buy.

Before diving in, we strongly encourage you to read the dealership’s public feedback directly. Visit the Pine Country Inc Google Business profile and use “Sort by Lowest Rating” to evaluate patterns and the timeliness of responses: Pine Country Inc on Google Maps (Montrose, CO). The lowest-star reviews often surface the most serious service and sales complaints.

Independent owner-advocates have been documenting RV dealership patterns—both good and bad. For example, see industry-focused consumer content like Liz Amazing’s investigations into RV dealer practices and search her channel for any dealership you’re considering.

Unfiltered Owner Feedback: Where to Look First

To get the full picture, combine Google reviews with brand-specific owner communities. These groups are where you’ll find real-world repair timelines, warranty experiences, and dealer responsiveness across brands and models. We recommend joining multiple groups for the brands you’re actively shopping and reading post histories (especially “pinned” FAQs and repair threads):

Consumer tip: Search those groups for “Montrose,” “Pine Country,” and your specific model name to see if owners discuss their experiences with this particular location. And if you’ve dealt with this dealership, add your voice in the comments to help future buyers assess trends.

Pre-Purchase Protection: Third-Party RV Inspection Is Critical

(Serious Concern)

Across the RV industry, the single most effective protection against expensive post-sale repairs and service delays is a truly independent pre-purchase inspection. Schedule your own NRVIA-certified or equivalent inspector—not the dealer’s “pre-delivery inspection” alone. If a dealership refuses to allow a third-party inspection before you sign and take possession, consider that a major red flag and walk away. Use this search to find qualified pros near Montrose or your home base: Find independent RV inspectors near me.

  • Insist on a written, model-specific inspection with photos and a list of defects.
  • Make acceptance of the RV contingent on defect correction or a price adjustment in writing.
  • Do not waive inspection because you’re “excited to camp this weekend.” Many buyers end up with cancelled trips and months-long service waits.

Independent creators like Liz Amazing’s channel exposing RV industry pitfalls regularly stress this point: your leverage is highest before you sign. Once the dealer is paid, scheduling priority can drop quickly if issues arise.

Key Complaint Patterns At Pine Country Inc (Montrose)

What follows synthesizes recurring issues cited in low-star public reviews, consumer forums, and common RV dealership patterns nationwide. To personally verify, use the Google profile link above and sort by “Lowest rating,” and consider cross-referencing the research links later in this report.

Sales Tactics, Add-Ons, and Upsells

(Serious Concern)

Multiple low-star public reviews for this location suggest frustration with upselling pressure and add-on products that inflate the final price—service contracts, sealants, tire-and-wheel policies, paint/fabric protection, and prep fees. Consumers should be particularly cautious about “mandatory” packages that are not factory requirements. If you encounter pushback when declining add-ons, take your business elsewhere or require removals in writing.

  • Ask for a line-item price sheet without any add-ons; compare to manufacturer MSRP or widely advertised no-fee dealers.
  • Research each add-on independently; many are low-value or duplicative.
  • Financing add-ons can dramatically increase interest costs.

For further context on how upsells can erode value, search independent reviews and buyer advocacy videos on channels like Liz Amazing, then search the channel for the specific dealership or brand you’re evaluating.

High APR Financing and Payment Surprises

(Moderate Concern)

Public complaints frequently mention that the financed payment ends up higher than expected. Potential reasons include dealer reserve (mark-up on APR), extended terms, or add-on products financed into the loan. Always obtain your own bank or credit union pre-approval. Compare the dealer’s APR to your pre-approval and ask the F&I manager to match or beat it without tacking on extras.

  • Request a written out-the-door quote and full finance menu disclosures before signing.
  • Run your own amortization schedule to verify payment math.
  • If numbers don’t match or feel rushed, stop and re-evaluate.

Low-Ball Trade-In Offers

(Moderate Concern)

Some reviewers voice concern about trade-in values coming in below market, then seeing the unit listed for much more. While dealers must cover reconditioning risk, large spreads can be a red flag. Get multiple trade quotes (including instant cash offers or consignment comparisons) and consider selling privately if the difference is significant. Document your trade’s condition with photos and maintenance records prior to negotiation.

Pre-Delivery Inspection (PDI) Misses

(Serious Concern)

Many dealerships nationwide struggle to catch all defects before delivery—leaks, inoperable appliances, miswired fixtures, non-functioning leveling systems, etc. Low-star reviews for this location echo this broader trend: buyers report discovering issues immediately after taking possession. A third-party inspector (not employed by the dealership) is your best defense. If you’re told issues can be handled “after you pick it up,” that can lead to service backlogs and long waits. Search again here for qualified professionals: Independent RV inspectors near me.

Service Delays, Parts Bottlenecks, and Scheduling

(Serious Concern)

Low-star Google reviews for many RV stores—including this one—often cite trouble securing service appointments, long parts waits, or delays getting units back, especially during peak season. If you work full time or plan trips, a months-long service delay can ruin vacations and impose storage costs. Get written ETAs, ask about parts availability before dropping off, and document each visit. If the dealer’s service schedule is already overloaded, consider warranty-approved mobile techs when possible (with pre-authorization from your warranty provider).

  • Ask for the service department’s average cycle time for warranty repairs versus customer-pay repairs.
  • Clarify whether your RV will sit on the lot awaiting parts or actively be worked on.
  • Request photos of completed repairs and quality checks.

Warranty Claim Handling and Disputes

(Moderate Concern)

Owners sometimes report feeling caught between the dealer and the manufacturer regarding warranty approvals. If a defect is deemed “owner damage” or “maintenance-related,” coverage may be denied. Keep meticulous records of maintenance, usage, and any prior service notes. For major defects, escalate to the manufacturer directly and document all timelines. If you believe a covered defect was improperly denied, consult state consumer protection resources (more on this below).

Title, Paperwork, and Temporary Tag Delays

(Serious Concern)

Several low-star reviews across the industry cite delayed titles and registration paperwork; some buyers report temporary tags expiring before paperwork completion. If you see similar reports for Pine Country Inc on Google’s profile, proceed carefully. Before finalizing any deal, ask for a specific written timeline for title transfer and registration, and verify they have all necessary docs. If timelines slip, escalate immediately to management and consider contacting the state DMV/DMV title services for guidance.

Prior Promises and Miscommunication

(Moderate Concern)

Buyers sometimes allege that sales promises about repairs, included accessories, or delivery timelines weren’t honored. Never rely on verbal promises. Get all commitments in writing on the buyer’s order with signatures and dates. If a salesperson says, “We’ll take care of that after you take delivery,” ask them to put it in writing with a target date or price adjustment.

Technician Experience and Repair Quality

(Serious Concern)

RV repairs can be complex—requiring electrical, plumbing, structural, HVAC, and specialty knowledge. Some low-star reviewers question whether techs were adequately trained for specific brands and systems. Ask the service manager what certifications their techs hold (e.g., RVDA/RVIA), whether they have brand-specific training, and how they verify quality before releasing an RV. On pickup, insist on a full walkthrough of completed repairs and test each function yourself with a checklist.

Used RV Condition Disputes

(Moderate Concern)

Used units can conceal water intrusion, soft floors, delamination, worn suspension, and underserviced appliances. Some public complaints note that issues surfaced right after purchase, implying that condition wasn’t fully disclosed or identified. A third-party inspection (with moisture readings and roof inspection) is non-negotiable. If a used RV is sold “as-is,” ensure you understand that you bear the cost of any post-sale defects unless misrepresentation can be proven.

Post-Sale Support and Responsiveness

(Moderate Concern)

Public feedback often turns on how quickly a dealer responds after the sale—especially if something fails on the first trip. If you must leave messages or wait weeks for callbacks, document everything. Communicate via email when possible to keep a record of commitments. Persistent delays can be escalated to the manufacturer, extended warranty provider, or to state consumer protection agencies.

If you’ve experienced slow post-sale support from Pine Country Inc, share what happened in the comments so other shoppers can gauge consistency.

Research and Verify: Evidence Links and How to Dig Deeper

Use the links below to research Pine Country Inc (Montrose, CO). These URLs are structured to help you find dealership-specific items. In each forum, search both the dealership and the brands you’re shopping.

When comparing stories, look for patterns: repeated mentions of paperwork timing, the same service delays across different buyers, similar finance outcomes, and how management responded when problems surfaced. If you’ve researched this store already, what did you find—positive or negative?

Legal and Regulatory Warnings

Consumer Protection and Warranty Rights

(Serious Concern)

Allegations commonly seen in low-star reviews—such as unfulfilled written promises, failures to deliver clear title within legal timeframes, or misrepresented vehicle condition—can trigger consumer protection issues. Key points:

  • Federal Trade Commission (FTC): The FTC prohibits unfair or deceptive acts or practices. False claims, deceptive fees, or misrepresentations may fall under these rules. See the FTC’s resources: FTC Consumer Protection.
  • Warranty law: The Magnuson-Moss Warranty Act governs warranties on consumer products, requiring clear disclosures and honoring of written warranties. If a warranted defect is not repaired within a reasonable time, owners may have claims. Summary info: FTC Guide to Federal Warranty Law.
  • State Attorney General: Colorado’s consumer protection statutes address deceptive trade practices and contract issues. If you experience title delays, misrepresentation, or unfair practices, consider filing a complaint: Colorado Attorney General.
  • Title timing: State law generally requires timely delivery of title and registration paperwork. If your temp tags expire and you still lack proper documents, contact the DMV and consider reporting the issue to regulators.

Document everything—emails, texts, signed forms, photos, inspection findings. If you must escalate, these records are crucial. And if you resolved a dispute with Pine Country Inc after an initial problem, tell future buyers how it turned out.

Product and Safety Impact Analysis

Why Reported Defects Matter

(Serious Concern)

Recurrent defects like water intrusion, brake or axle issues, propane leaks, faulty slide mechanisms, or electrical shorts present tangible safety and financial risks. A slow leak can rot subflooring and walls. Miswired systems can lead to fire hazards. Malfunctioning propane appliances can cause carbon monoxide risks. Timely service and recall completion are essential.

  • Check recalls via NHTSA and your manufacturer’s recall lookup. Start here: NHTSA Recalls and run your VIN for precise results.
  • If a dealer delays recall work, contact the manufacturer to locate authorized service alternatives and document any safety impact.
  • For used RVs, a third-party inspection that includes LP system pressure tests and moisture readings is indispensable.

Delayed Service = Real-World Consequences

(Moderate Concern)

Even “minor” defects become consequential when an RV sits for weeks awaiting approval or parts. Owners often report cancelled camping trips, lost deposits, and storage fees. Ask Pine Country Inc’s service team (in writing) for an estimated turnaround time for your specific repair list and whether parts are in stock. If they cannot provide a clear plan, consider postponing delivery or negotiating a holdback until repairs are finished and verified.

How To Protect Yourself With Pine Country Inc (Montrose)

Negotiation Tactics That Reduce Risk

(Moderate Concern)
  • Line-item everything: Get an itemized buyer’s order with every fee and add-on broken out. Decline pack fees you don’t want.
  • Shop your financing: Bring a credit union pre-approval so you can recognize dealer rate markups.
  • Trade-in truth: Get multiple offers for your trade. If the spread is huge, sell privately or consign.
  • Contingency clause: Write into the deal that you will only sign after a successful third-party inspection and completion of an agreed punch list.
  • Walk-away power: If you are pressured to skip inspection or accept unresolved defects, walk. There are other RVs and other dealers.

Book your independent inspection early: Search: RV inspectors near me.

Documentation Checklist at Delivery

(Moderate Concern)
  • Title/registration: Confirm how and when you will receive the title and plates; get the timeline in writing.
  • PDI proof: Ask for a signed PDI checklist with technician notes on each system tested.
  • Warranty status: Obtain copies of warranty registration confirmations (including extended service contracts, if any).
  • Walkthrough testing: Test water, slides, stabilizers, awnings, appliances, AC/heat, electrical outlets, inverter/charger, LP systems, and seals—before leaving the lot.
  • Photo documentation: Photograph VIN, odometer/hours, roof condition, tire DOT dates, and any cosmetic blemishes.

Balanced Note: Are There Improvements?

Some buyers do report satisfactory transactions at various dealerships once issues are escalated to management or addressed under warranty. If Pine Country Inc has resolved problems or improved responsiveness in your case, please share specifics in the comments—such as dates, names (first name/role only), and how the situation was ultimately handled. Balanced, factual detail helps the next shopper.

Summary of What Consumers Should Watch Closely at This Location

  • Upsells and fees: Decline anything you don’t want; verify the out-the-door price early.
  • Financing: Compare the dealer’s APR with a bank or credit union; beware of payment creep due to add-ons.
  • PDI misses: Assume there are defects to find; hire your own inspector.
  • Service timelines: Get repair ETAs in writing; ask about parts availability before leaving your RV.
  • Warranty coordination: Keep detailed records; escalate to the manufacturer when appropriate.
  • Title timing: Do not ignore delays; escalate if temporary tags are close to expiring.

If you’ve bought from Pine Country Inc in Montrose, how did these items play out for you? Tell us what happened in the comments so that other shoppers can see the full picture.

What To Do If Things Go Wrong

Escalation Path

(Serious Concern)
  • Step 1: Email the salesperson and service manager with a dated list of issues and requested remedies.
  • Step 2: Loop in the general manager; attach photos and prior promises (with dates).
  • Step 3: Contact the manufacturer for warranty authorization or dealer support.
  • Step 4: File a BBB complaint and consider a complaint with the Colorado Attorney General if consumer protection issues arise.
  • Step 5: For safety defects, file with NHTSA’s safety problem reporting.

For education on buyer pitfalls and smart escalation, you can also review consumer-oriented explainer videos on Liz Amazing’s RV industry insights and use her channel’s search to look up the dealership or the brands you’re considering.

Final Checklist Before You Buy From Pine Country Inc (Montrose, CO)

  • Research: Read the 1- and 2-star Google reviews for Montrose (sort by Lowest Rating) and look for recent trends: Pine Country Inc on Google.
  • Inspection: Hire an independent inspector and make the sale contingent on fixes: Find RV inspectors near you.
  • Finance: Bring a pre-approval; scrutinize all add-on products.
  • Trade: Get multiple offers and photo-document your trade’s condition.
  • Contract: Ensure every promise is in writing, with deadlines.
  • Delivery: Do a full systems demo and test everything yourself before you tow or drive away.
  • Title: Verify the title transfer timeline and track it.

Bottom Line Assessment

Publicly available feedback for Pine Country Inc in Montrose, CO includes recurring themes seen across many RV dealerships: pressure to accept upsells, unexpected finance outcomes, PDI misses leading to immediate repairs, and service/paperwork delays that disrupt planned trips. While some customers report satisfactory outcomes, the risk areas above deserve a careful, methodical buying approach: line-item quotes, third-party inspections, rigorous documentation, and willingness to walk away if reasonable conditions aren’t met.

Given the patterns described in low-star public reviews and broader industry risks, we cannot confidently recommend this dealership without substantial due diligence. If the Montrose location cannot accommodate an independent pre-purchase inspection, provide transparent out-the-door pricing without forced add-ons, or commit to prompt paperwork and service timelines in writing, shoppers should consider alternative RV dealers.

Have you purchased from Pine Country Inc (Montrose)? Share your first-hand experience so other buyers can weigh your perspective alongside the public record.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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