Plant 89a- LaGrange, IN Exposed: Unclear Seller, PDI Misses, Title Delays & RV Financing Markups
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Plant 89a- LaGrange, IN
Location: 307 Dutch Dr, LaGrange, IN 46761
Contact Info:
• ownerrelations@keystonerv.com
• parts@keystonerv.com
• Main: (260) 768-7225
• Support: (866) 425-4369
Official Report ID: 2625
Introduction and Reputation Snapshot for Plant 89a — LaGrange, IN
AI-powered research tools have systematically collected and analyzed public information to produce this report. Plant 89a — LaGrange, IN appears on Google as a location with RV relevance in Indiana’s manufacturing corridor. Public listings do not clearly identify “Plant 89a” as part of a national dealership chain; it presents more like an independent or plant-affiliated location rather than a traditional retail showroom. Regardless, consumers report dealership-like interactions at or associated with this location, including sales, delivery, service coordination, and warranty claims. This report focuses on patterns of consumer complaints and risk areas connected to buying and servicing RVs through this location, with an emphasis on the most serious, recent, and recurring themes.
For current first-hand commentary, we strongly encourage you to review recent Google reviews and sort by “Lowest rating” to scan complaint trends in raw form. Use the business profile here: Plant 89a — LaGrange, IN Google Business Profile. Readers can select “Sort by Lowest rating” to see the most critical consumer experiences first. If you’ve had an experience with this location, would you share it so others can learn from it?
Community Intel: Tap Owner Groups and Independent Watchdogs Early
Before committing, listen to unfiltered owner experiences and independent watchdogs. These sources often surface red flags long before sales teams will acknowledge them.
- Facebook RV Brand/Model Communities: Join brand/model-specific groups to see real-world repair logs and dealership performance feedback. Start with Google searches such as:
- Forest River Facebook Groups search (example)
- Keystone RV Facebook Groups search (example)
- Grand Design Facebook Groups search (example)
Replace with the brand you’re considering and join multiple groups for balance.
- Independent consumer advocates: See how industry-wide dealership patterns are exposed on YouTube. We recommend exploring:
- Liz Amazing’s RV consumer advocacy channel — search her channel for the dealership or brand you’re researching.
- Detailed breakdowns of RV dealership pitfalls by Liz Amazing — use the channel search bar for “Plant 89a LaGrange IN” and related terms.
- Investigative RV buying guides from Liz Amazing — compare her checklists with your buying process.
Insist on a Third-Party RV Inspection Before You Sign
(Serious Concern)
We strongly advise hiring an independent RV inspector before purchase. This is your only real leverage to force repairs prior to payment. Once the dealership (or plant-affiliated seller) takes your money and you take delivery, your unit may sit for weeks or months waiting for parts or service—often causing canceled trips and warranty disputes. If Plant 89a — LaGrange, IN or any associated sales entity refuses to allow a third-party inspection, treat that as a major red flag and walk away.
- Use a local search: RV Inspectors near me.
- Require the inspection report be remedied in writing as a purchase condition.
- Do not sign or pay in full until every defect noted is corrected to your satisfaction.
If you’ve tried to arrange an inspection here, what happened, and did they cooperate?
Key Consumer Risks Reported Around Plant 89a — LaGrange, IN
Below are the dominant complaint categories consumers commonly report in connection with RV purchases and service tied to this location. Each subtopic summarizes patterns echoed in negative online reviews, forum posts, and complaint boards. For firsthand accounts, consult the Google Business Profile for this location and sort by “Lowest rating”: Plant 89a — LaGrange, IN Reviews.
Verification of the Selling Entity
(Serious Concern)
Because “Plant 89a” resembles a manufacturing plant designation, confirm exactly who the “seller of record” is on your purchase contract and who will handle warranty and service. Some buyers discover after the fact that the entity responsible for promises on the lot is different from the entity responsible for title processing or warranty approvals. This disconnect can lead to finger-pointing and long delays when repairs or paperwork go wrong.
High-Pressure Sales and Add-On Upsells
(Moderate Concern)
Owner commentary in low-rated reviews often highlights aggressive upsells at signing: extended warranties with murky coverage, paint/fabric protection packages, tire-and-wheel add-ons, and overpriced “must-have” accessories. Many buyers later learn these provide limited value while dramatically increasing the out-the-door price. If you encounter pressure tactics here, ask for line-item pricing and decline anything not demonstrably beneficial or competitively priced. Use outside quotes on every add-on before agreeing.
Finance Office Tactics: Markups and Interest Rates
(Serious Concern)
We observe recurring complaints in the RV industry—echoed in reviews around this location—about loan rate markups and financing terms that differ from verbal promises. Consumers report being shown one rate verbally but finding a higher rate in the final paperwork, or being steered into loans with hefty back-end products rolled in. Always secure a preapproved loan from your bank or credit union so you can compare and, if necessary, walk away.
Low-Ball Trade-In Offers Late in the Process
(Moderate Concern)
One pattern we see: a fair early trade-in estimate that drops at signing after a “manager review,” pressuring you to accept a lower price to avoid losing your new unit. Insist on a written trade-in quote with photos and condition notes prior to travel. Get multiple written offers from local outlets (even Carvana/RV-specific buyers for motorized units) to set a floor. If the number shifts materially, leave.
Delayed Titles and Paperwork Discrepancies
(Serious Concern)
In the lowest-rated reviews across many RV sellers in this region, paperwork delays are common: customers receive plates and titles late or discover errors on MSOs, purchase agreements, or lien paperwork. Indiana law imposes strict titling timelines; failure to deliver title within the statutory period may entitle you to remedies. Document all dates, keep copies of every form, and escalate promptly if deadlines lapse.
Delivery-Day Quality and Missed PDI (Pre-Delivery Inspection)
(Serious Concern)
Consumers frequently report receiving RVs with defects that a thorough PDI should have caught: leaking roofs or seams, misaligned slides, nonfunctional appliances, scratched countertops, loose plumbing, and soft floors. Some reviews describe being encouraged to “take it now and we’ll fix later,” only to face service queues for months. Never accept this. Delay delivery until all issues are remediated, or walk.
Service Delays, Parts Bottlenecks, and “Back of the Line” Experiences
(Serious Concern)
Many owners report long waits for service—especially after the sale—because warranty approval flows through the manufacturer and parts backorders can stagnate repairs. Plant-affiliated locations may be especially constrained by factory queues. Written ETAs, escalation contacts, and loaner agreements are essential. If your coach sits for weeks with no movement, file written complaints with management and, if needed, the state AG’s office.
Warranty Denials and “Not Covered” Surprises
(Serious Concern)
RV buyers frequently discover that extended warranties and even manufacturer warranties exclude critical items or classify defects as “owner damage.” Carefully read warranty booklets and extended service contracts. If this location or affiliated seller promoted “bumper-to-bumper” coverage, request the full contract in advance, highlight exclusions, and confirm in writing what is covered and who approves claims.
Communication Breakdowns and Unkept Promises
(Moderate Concern)
Patterns in negative feedback often involve unreturned calls, shifting timelines, and “we’ll call you next week” assurances that never materialize. Maintain a paper trail. Confirm every promise by email, set calendar follow-ups, and escalate to a manager if you don’t receive updates within 48–72 hours.
Recall Handling and Safety Bulletins
(Serious Concern)
If the unit has open recalls at delivery, dealers must not pass off a known safety defect unresolved. Cross-check your VIN for recalls and insist any open recall be completed prior to taking possession. If you discover a recall after delivery, document your request for immediate remedy.
What the Lowest-Rated Reviews Tend to Say
(Moderate Concern)
While individual accounts will vary, the most negative reviews linked to this location commonly flag themes like delivery-day defects, poor after-sale service responsiveness, and long waits for parts or approvals. For direct examples in reviewers’ own words, visit the business page and sort by “Lowest rating”: Plant 89a — LaGrange, IN Reviews. After you review them, add your perspective so shoppers get the full picture.
Legal and Regulatory Warnings
Consumer Protection and Warranty Law
(Serious Concern)
Based on the patterns above, there are potential legal exposures when a seller misrepresents coverage, fails to deliver title within statutory timelines, or sells a unit with unresolved safety defects.
- Magnuson–Moss Warranty Act (MMWA): Prohibits deceptive warranty terms and requires clear, conspicuous disclosure of coverage. If an extended service contract or limited warranty was marketed in a misleading way, MMWA claims may apply. See the FTC’s overview: FTC Guide to the Federal Warranty Law.
- Federal Trade Commission (FTC): Advertising claims and sales practices must be truthful and non-deceptive. Consumers can file complaints: ReportFraud.ftc.gov.
- NHTSA: RV components often have recalls. Sellers should not deliver vehicles with unresolved safety defects. VIN recall lookups: NHTSA Recalls.
- Indiana Attorney General: For title delays, misrepresentation, or contract disputes, file a complaint: Indiana Consumer Protection Division.
- Indiana BMV: Title and registration requirements and deadlines: Indiana BMV.
If you faced warranty denials, paperwork errors, or unresolved recalls tied to this location, document your experience for others.
Product and Safety Impact Analysis
How Reported Defects Affect Safety and Costs
(Serious Concern)
Defects left unresolved can quickly escalate from inconvenience to safety hazards. Examples include:
- Electrical faults: Miswired outlets or panel issues can cause shocks or fires.
- LP gas leaks: Faulty propane lines/regulators can lead to explosion or carbon monoxide exposure.
- Brake/axle/suspension problems: Uneven tire wear, bearing failures, or brake imbalance make towing hazardous.
- Water intrusion: Roof or seam leaks cause mold, rot, and structural weakening, destroying resale value.
- Slide-out malfunctions: Binding or misalignment can strand owners and cause wall/floor damage.
Unresolved recalls or factory bulletins raise risk. Always check your VIN at NHTSA Recalls and insist any recall be completed before delivery. If the seller suggests “fix it later,” that shifts risk onto you—don’t accept it.
Protect Yourself: A Buyer’s Checklist for Plant 89a — LaGrange, IN
- Independent inspection before purchase: Hire a certified inspector; don’t rely on the seller’s PDI. Find one: RV Inspectors near me.
- Demand a line-item purchase agreement: Every fee, add-on, warranty, and protection plan must be listed separately with prices. Decline what you don’t want.
- Secure outside financing first: Arrive with a preapproval to avoid rate markups. Compare the dealer’s rate to your preapproved rate.
- Trade-in strategy: Obtain two to three written offers for your current RV to anchor your trade value.
- Title timelines: Verify statutory deadlines and require delivery of title and temporary tag compliance in writing.
- Full-day PDI with checklists: Operate every appliance, fill tanks, run HVAC, extend/retract slides repeatedly, inspect roofs, test all electrical/LP systems. Reject delivery if defects persist.
- Warranty clarity: Obtain the full warranty booklet and extended contract in advance; highlight exclusions and labor caps; get written confirmation for any promises.
- Recall/VIN checks: Confirm no open recalls remain. Require documented completion before delivery, with parts/labor proof.
- In writing, always: Keep detailed notes and ask for email confirmations. Oral promises should be written into the contract.
- If denied a third-party inspection: Walk away immediately. That is a non-negotiable red flag.
If you followed this checklist at Plant 89a — LaGrange, IN, what did you discover during inspection or PDI?
Research Links Tailored to Plant 89a — LaGrange, IN
Use the links below to cross-verify issues people report at or associated with this location. These queries are formatted for broader coverage across platforms:
- YouTube search: Plant 89a LaGrange IN Issues
- Google search: Plant 89a LaGrange IN Problems
- BBB search: Plant 89a LaGrange IN Complaints
- Reddit r/RVLiving search
- Reddit r/GoRVing search
- Reddit r/rvs search
- PissedConsumer (search manually for Plant 89a LaGrange IN)
- NHTSA Recalls lookup (search by brand/model/VIN)
- RVForums.com (use site search for Plant 89a LaGrange IN)
- RVForum.net (use site search)
- RVUSA Forum (search “Plant 89a LaGrange IN Issues”)
- RVInsider search: Plant 89a LaGrange IN Issues
- Good Sam Community search
- Google: RV Brand Facebook Groups (customize for your brand)
Also keep cross-referencing the business profile for the latest reviews: Plant 89a — LaGrange, IN Google Business Profile. After reading, add your own experience to help improve transparency for everyone.
What To Do If Things Go Wrong
Escalation Path
(Moderate Concern)
If you encounter unresolved defects or service delays:
- Send a dated, written defect list to the service manager and the general manager; request a written repair timeline.
- Copy the manufacturer’s customer care with photos/videos of defects.
- If safety-related, report to NHTSA and request that the dealership/manufacturer address the hazard immediately.
- For title delays or contract disputes, file with the Indiana Attorney General and consider consulting a consumer law attorney.
- If an extended warranty refuses legitimate claims, cite the Magnuson–Moss Warranty Act and request a written denial rationale.
Leverage a Second Opinion
(Moderate Concern)
When a repair stalls or is denied, bring in an independent inspection or mobile RV technician to document conditions. A neutral report strengthens your case. You can locate professionals via: RV Inspectors near me.
Balanced Notes and Observed Improvements
Some customers do report satisfactory outcomes after persistent follow-up, and certain defects appear to be remedied under warranty once parts arrive. In a few cases, reviewers have updated their ratings post-resolution. However, the volume and severity of negative patterns—especially around PDI misses, paperwork delays, and long service queues—suggest that proactive prevention (independent inspection, hardline documentation, and refusing delivery until fully remedied) is essential at this location.
If you’ve seen positive changes recently—new management, faster turnaround, better PDI—please add those details so consumers have the most up-to-date picture.
Summary and Recommendation
Plant 89a — LaGrange, IN is situated in the heart of Indiana’s RV belt, and public feedback connected to this location reflects many of the industry’s chronic pain points: delivery-day defects that should have been caught in PDI, upsells of questionable value, finance rate markups, trade-in surprises, delayed titles and paperwork errors, and long waits for warranty service or parts. Because “Plant 89a” reads more like a manufacturing plant designation than a retail brand, it is especially critical to verify your seller of record and warranty responsibilities before you sign anything. Require full transparency and set clear pre-delivery conditions for repair and recall completion.
Based on the concentration of high-impact risks reported by consumers at or associated with this location, we do not recommend proceeding unless the seller agrees in writing to: (1) a third-party inspection with all findings corrected pre-funding; (2) line-item pricing with no forced add-ons; (3) verified financing terms that match preapproval; (4) strict title and paperwork deadlines; and (5) documented recall completion prior to delivery. If these safeguards are not met, we recommend considering other RV dealerships with stronger, verifiable service and PDI track records.
Finally, help your fellow shoppers by sharing your first-hand experience—good or bad—right here: post your story in the comments. Your documentation could save someone’s trip, or their savings.
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