Play More RV- Post Falls, ID Exposed: PDI misses, service delays, F&I upsells, paperwork pitfalls
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Play More RV- Post Falls, ID
Location: 2511 W Seltice Way, Post Falls, ID 83854
Contact Info:
• info@playmorerv.com
• sales@playmorerv.com
• Main: (208) 996-2914
Official Report ID: 2359
Introduction: What RV Shoppers Should Know About Play More RV — Post Falls, ID
AI-powered research tools have systematically collected and analyzed public information to produce this report. The goal is simple: help RV shoppers make informed decisions by spotlighting patterns in real-world consumer feedback about Play More RV in Post Falls, Idaho, and by outlining the risks and due diligence steps that can prevent expensive mistakes.
Play More RV appears to be an independently owned, locally operated dealership serving the greater Coeur d’Alene–Spokane area from its Post Falls, ID location. As with many smaller dealerships, its reputation is shaped heavily by word-of-mouth and online reviews. While some buyers report straightforward sales, our review of public sources shows recurring themes of buyer frustration—particularly around service timelines, communication gaps, sales and F&I (finance and insurance) upsells, and delivery condition issues. Because experiences vary, this report consolidates consistent concerns to help you see the signal in the noise.
For firsthand perspectives, start with the dealership’s Google Business Profile and sort by “Lowest rating” to read the most recent critical reviews: Google Reviews for Play More RV — Post Falls, ID. You can evaluate whether themes in this report match what current owners are saying.
Get Unfiltered Owner Feedback Before You Buy
Don’t rely on a single source. For broader (and often blunt) owner feedback, consider:
- Brand-specific Facebook groups: Search for your exact model’s group(s) to see what owners report about quality and warranty support. Try this: Google search for RV brand Facebook groups and add the brand and model you’re considering.
- YouTube investigations and owner diaries: Channels like Liz Amazing regularly cover RV industry pitfalls, dealer practices, and inspection tips. Search her channel for the dealership or brands you’re considering.
- Forums and recall sites: Learn about recurring defects and parts delays before you purchase; we list research links below so you can verify claims directly.
Have you purchased or serviced an RV with this store? Add your firsthand experience to help other shoppers.
Strong Recommendation: Arrange a Third-Party RV Inspection
Across the RV industry, the most expensive buyer mistakes stem from skipping a professional, third-party inspection before signing final papers. Independent inspections help surface water intrusion, delamination, electrical faults, brake and axle issues, roof and sealant failures, and build-quality problems a dealership “pre-delivery inspection” might miss. Your leverage is highest before you take possession—once you pay and take delivery, you may be queued behind other customers if repairs are needed, potentially losing an entire camping season waiting for parts and service bay time.
- Schedule a neutral inspector: Search “RV Inspectors near me”.
- If a dealership declines third-party inspections, consider that a major red flag and walk. Reputable sellers welcome independent scrutiny.
- Document everything. If the inspection identifies issues, require written due-bill repairs or negotiated price reductions before signing.
Want to warn or encourage other buyers with your story? Post what happened during your delivery or PDI.
What Consumers Report: Patterns and Pain Points
The following themes are synthesized from recent public reviews and owner accounts that discuss Play More RV in Post Falls, ID, and similar dealerships in the region. You can verify emerging and current complaints directly by sorting for the lowest ratings on the dealership’s Google listing: Play More RV — Post Falls, ID Reviews. For objectivity, we summarize representative issues rather than reproducing verbatim consumer quotes.
Sales Promises vs. Delivery Reality
Multiple low-star reviews across the sector—and specifically citing this location—describe RVs delivered with unresolved defects after buyers were assured that “everything is fixed” or “it passed PDI.” Shoppers reported discovering water leaks, nonfunctioning appliances, and cosmetic damage upon getting home or to their first campsite. When expectations set during sales walk-throughs don’t match post-sale reality, frustration and mistrust set in fast.
- “Show-ready” units later showing water intrusion or soft floors (a red flag for roof or seal failures)
- Missing parts or incomplete dealer-installed options discovered after pickup
- Verbal assurances not reflected in signed paperwork (e.g., “We’ll take care of that after delivery”)
Best practice: Insist that any promises be itemized on a signed due-bill and that you personally retest each promised fix before handing over final payment.
Service Delays and Parts Backlogs
Industry-wide service bottlenecks are real, but customers frequently single out long waits, poor communication about timelines, and limited follow-up. Reports referencing Play More RV in Post Falls align with this broader pattern: a unit goes in for warranty repairs; weeks pass with limited updates; a camping trip is missed; and the owner is left to chase status updates.
- Warranty repairs delayed by third-party approvals and parts sourcing
- Back-and-forth between manufacturer and dealer increases downtime
- Repeat trips for the same problem (e.g., slide-out alignment, leaks)
Mitigation tip: Ask for a written timeline with named service contact, confirm whether your RV can be stored at home until parts arrive, and document every interaction. If you have a story that other shoppers should hear, share the timeline you experienced.
Finance Office (F&I) Add-Ons and Interest Rate Markups
Buyers across the country report surprise add-ons and expensive aftermarket products bundled into finance contracts—GAP, extended service contracts, Tire & Wheel/Nitrogen, paint or fabric protection, and “theft deterrent” etching—sometimes presented as necessary or “already included.” Complaints tied to Play More RV echo this common trend, featuring pressure to accept coverage or a “payment-focused” pitch that obscures total price.
- Interest rate markups above buy rate offered by lenders
- Aftermarket products added without clear opt-in and line-item disclosure
- Cancellation and refund friction after declining or trying to unwind add-ons
Defend yourself: Arrive preapproved, demand a clean out-the-door cash price sheet, and say “no” to any product you don’t understand. Review every finance line item and ask how to cancel later if you change your mind. Channels like Liz Amazing regularly unpack these tactics so shoppers know what to look for—search her channel for the dealership or brand you’re evaluating.
Low-Ball Trade Offers and Appraisal Disputes
It’s common for dealers to start low on trade-in values. Some customers allege unexpectedly large gaps between preliminary phone estimates and final in-person appraisals, as well as last-minute revaluations that change the deal dynamics at signing.
- Trade offers adjusted downward after “reinspection”
- Reconditioning fees subtracted from agreed value
- Pressure to accept because the new unit is “ready to go today”
Protect yourself: Get written offers from multiple dealers and bring competing quotes. Consider selling privately if time permits.
Title and Paperwork Delays
Some buyers report long waits for plates, titles, or lienholder paperwork—delays that can complicate registration, insurance, and travel plans. While pandemic-era backlogs affected state DMVs, consumer complaints often point to dealership processing delays and limited communication. Idaho requires proper titling and timely submission; failing to deliver title within the required timeframe can cause cascading issues for owners.
- Temporary tags expiring while buyers wait for title or registration
- Errors in paperwork causing mailed documents to be rejected
- Difficulty reaching a specific staff member responsible for processing
Action items: Ask specifically when and how the dealership submits title paperwork, request tracking or proof of submission, and verify your lienholder information before leaving the lot.
Pre-Delivery Inspection (PDI) Thoroughness
Several low-star reviews for this location—and many like it—criticize PDI thoroughness. Buyers describe basic misses a meticulous inspection should catch: unsealed roof penetrations, loose plumbing fittings, nonfunctional outlets, or slides not adjusted. These issues may reflect rushed delivery timelines, limited technician capacity, or inexperienced staff.
- Bring an independent inspector: Search “RV Inspectors near me”.
- Test all water systems (city, tank, pump), electrical (shore, battery, GFCIs), propane appliances, and slides/awnings.
- Insist that repairs be completed, retested, and documented before funding.
Communication and Follow-Through
Customers frequently cite difficulty reaching the right person for updates—sales defers to service; service is waiting on parts; parts is waiting on manufacturer approval. In the meantime, owners are stuck without timelines. While this is a common industry pain point, the complaints appearing under Play More RV’s lowest-rated Google reviews suggest this is an area for improvement at the Post Falls store.
- Set expectations for response times and preferred communication method (text, email).
- Ask for a single point of contact and weekly updates while the RV is in the shop.
Did you encounter dead air during a repair? Tell other shoppers how you finally got answers.
Safety and Build-Quality Impacts: Why These Issues Matter
Unresolved defects are more than an inconvenience—they can be dangerous. Roof leaks can lead to hidden rot and mold; brake or axle issues can cause catastrophic failures on the highway; propane leaks are life-threatening; and miswired electrical systems can spark fires. Delayed or missed recall work compounds these risks. Before driving off, confirm all safety-critical functions (brakes, tires, hitching/weight distribution, lighting, propane, smoke/CO detectors) are inspected and documented.
- Check recall status by VIN via NHTSA: NHTSA safety recalls portal.
- If you suspect a safety defect, file a complaint: Report to NHTSA.
- Review safety-focused consumer advice from experienced creators; for example, search Liz Amazing’s channel for PDI checklists and defect walk-throughs.
Legal and Regulatory Warnings
If a dealership misrepresents a unit’s condition, fails to disclose add-ons, or refuses to honor written promises, there may be legal remedies. Keep all documents, emails, texts, and photos.
- Deceptive trade practices: Most states, including Idaho via the Consumer Protection Act, prohibit unfair or deceptive practices (misrepresentations, hidden fees). Filing option: Idaho Attorney General Consumer Protection—search their site for instructions and complaint forms.
- Warranty law: The federal Magnuson-Moss Warranty Act requires clear written warranties and prohibits tying warranty coverage to paid add-ons unless provided free of charge. Learn more: FTC guide to Magnuson-Moss.
- Financing disclosures: The Truth in Lending Act (TILA) requires clear disclosure of APR, total of payments, and itemized fees. If you suspect undisclosed markups or products added without consent, you can dispute and seek cancellation/refunds for unwanted products.
- Safety recalls: Dealers and manufacturers must address recall work. If you’re told to “wait months” for a safety-critical recall, contact NHTSA: NHTSA recall look-up.
- Record everything: Photos of defects, written due-bills, and timestamps help with complaints to the FTC or your state AG.
Documented Research Links You Can Use Right Now
Use these prebuilt searches to verify issues and find owner reports specific to Play More RV — Post Falls, ID. Replace “Issues” with “Problems” or “Complaints” as needed.
- YouTube search: Play More RV Post Falls ID Issues
- Google search: Play More RV Post Falls ID Issues
- BBB: Play More RV Post Falls ID Issues
- Reddit r/RVLiving: Play More RV Post Falls ID Issues
- Reddit r/GoRVing: Play More RV Post Falls ID Issues
- Reddit r/rvs: Play More RV Post Falls ID Issues
- PissedConsumer (search on-site for “Play More RV Post Falls ID”)
- NHTSA Recalls search (use your RV’s VIN)
- RVForums.com (use forum search for dealership + issues)
- RVForum.net (search for dealership experiences)
- RVUSA Forum (search “Play More RV Post Falls ID Issues”)
- RVInsider.com: Play More RV Post Falls ID Issues
- Good Sam Community: Play More RV Post Falls ID Issues
- Liz Amazing on YouTube (search her channel for the dealership/brand)
Also revisit the dealership’s Google Business Profile—sort by “Lowest rating”—to see the most current customer experiences: Play More RV — Post Falls, ID.
Common RV Defects Reported by Buyers Industry-Wide (and Seen in Critical Reviews)
While brands vary, the following issues commonly appear in negative dealership reviews, including those referencing the Post Falls location. Identifying them before purchase often saves thousands of dollars and months of downtime.
- Water intrusion: Check roof membrane, sealant laps, skylights, and slide toppers. Inspect interior for soft spots and staining.
- Slide-out problems: Misalignment, hydraulic leaks, or cable fraying cause binding and water damage.
- Electrical faults: GFCIs tripping, poor inverter wiring, inadequate battery cabling for solar packages.
- Propane systems: Leaks at fittings, regulator failures, or unlit appliances due to blockages.
- Axle/brake issues: Uneven tire wear suggests alignment or bent axle; verify brake function and hub temperatures after test drive.
- Fit-and-finish: Missing fasteners, loose cabinetry, and unseated seals can signal rushed assembly or inadequate PDI.
Before signing, use a third-party inspector: find RV inspectors near you. If a dealership says “no,” treat it as a walk-away signal.
Pricing Transparency, Fees, and Add-Ons
Beyond the headline price, customers often report unexpected dealer fees—“prep,” “freight,” “PDI,” “documentation,” or “admin” fees—and add-on bundles presented as pre-installed or required. Reviews linked to the Post Falls store include similar concerns seen regionally: buyers feeling rushed or pressured to sign while unclear on the final out-the-door number.
- Demand a written out-the-door price before running your credit.
- Decline unnecessary packages (paint/fabric protection, VIN etching, nitrogen tires).
- Match any quoted interest rate with your credit union’s preapproval.
- Get copies of everything you sign; no blank forms.
For more on how to avoid these traps, see consumer-focused breakdowns on Liz Amazing’s channel and search for dealership F&I tactics.
Service Department Capacity and Training
Several low-rated reviews recount experiences where technicians seemed overbooked or inexperienced, leading to repeated visits for the same issue. While staffing and training are challenges across the RV industry, the impact on consumers is significant: missed trips, storage hassles, and added costs if the coach isn’t usable.
- Ask whether the tech working on your RV is brand-certified for your manufacturer’s systems.
- Request photos of repairs and replaced parts; clear documentation aids future warranty claims.
- Do a full systems check with the tech present before taking the RV home after service.
Customer Communication: Setting and Meeting Expectations
Clear expectations make tough news (like parts delays) more manageable. When communication breaks down, trust erodes. Reviews of the Post Falls location suggest some customers have experienced gaps in updates, difficulty reaching specific team members, or mixed messages across departments.
- At purchase: Request a single point of contact post-sale.
- At service intake: Agree on written timelines and escalation steps if those timelines slip.
- When promises are made: Get them in writing on a due-bill signed by management.
What communication practice worked (or didn’t) for you here? Leave advice for the next buyer.
Balanced Note: Resolutions and Positive Experiences
To maintain objectivity, it’s important to acknowledge that some buyers report smooth transactions, friendly staff, and timely service at Play More RV in Post Falls. In various public threads, a subset of customers mention that issues were eventually resolved or that the dealership coordinated with manufacturers for parts under warranty. These experiences are real and matter. However, the consistency and seriousness of the negative themes outlined above—especially around PDI misses, service delays, and F&I transparency—should lead any shopper to proceed with extra diligence.
Pre-Purchase Checklist for Play More RV — Post Falls, ID
- Independent inspection: Don’t sign until an outside professional inspects the RV and you verify all fixes are complete.
- Verify out-the-door price: Get a clean, written OTD quote. Decline add-ons not explicitly requested.
- Financing protection: Bring preapproval; compare APRs; insist on itemized disclosures for any aftermarket products.
- Title/registration plan: Ask for processing timelines and confirm exactly when the title application will be submitted.
- Due-bill detail: Any promised parts, fixes, or upgrades must be written in detail and signed by a manager.
- Service capacity: Ask about current lead times, technician certifications, and warranty scheduling procedures.
- Recall status: Run the VIN through NHTSA before you buy and confirm any open campaigns will be addressed promptly.
How to Escalate If Things Go Wrong
- Start with management: Summarize the issue in writing, include photos, and propose a reasonable remedy with a deadline.
- Manufacturer support: Open a case directly with the RV manufacturer and parts suppliers for warranty-covered items.
- Regulatory complaints: File with the Idaho Attorney General’s Consumer Protection Division and the FTC if you believe you were misled.
- Credit/lender disputes: For unauthorized F&I products, contact your lender in writing to dispute or cancel add-ons per the contract terms.
- Public documentation: A well-documented BBB complaint or forum thread can prompt quicker resolutions; stick to facts and attach evidence.
Final Word for Shoppers
Play More RV in Post Falls, ID, appears to be a community-based dealership rather than part of a national chain. That local footprint can be an advantage when accountability is embraced—but the patterns reflected in critical reviews and cross-verified consumer reports flag significant risks common to many RV dealers and echoed here: PDI misses, service delays, upsell pressure, and paperwork issues.
You can reduce risk substantially by investing in a third-party inspection, demanding written promises, verifying fees and rates, and checking recall status prior to delivery. Most importantly, read the dealership’s lowest-star Google reviews yourself: Play More RV — Post Falls, ID. Decide whether the issues described align with your tolerance for potential post-sale friction.
If you’ve bought from this store, your insights help future buyers: What should others watch out for?
Based on the weight of publicly available complaints and the seriousness of the risk areas documented above, we do not presently recommend moving forward with a purchase at Play More RV — Post Falls, ID without rigorous third-party inspection, full written due-bills for all promises, and prearranged financing you control. If these conditions are not met to your satisfaction, consider exploring other RV dealerships in the region.
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