Premier RV Services- Junction City, OR Exposed: Chronic repair delays, post-sale silence, and rework

(Serious Concern)

Before buying any RV—especially a consignment or pre-owned unit—arrange a third-party, professional RV inspection. This is the single most effective step to avoid costly surprises and significant downtime after you take possession. Use a qualified, independent inspector who works for you, not the dealer. Search locally here: RV Inspectors near me. If a dealership will not allow an independent inspection, that is a major red flag—walk away.

(Moderate Concern)

Insist on a detailed, written “we-owe” or due-bill listing every repair, part, and adjustment the store will complete before finalizing the sale. Tie your final funds to completion. Once the dealership has your money, multiple reviewers across the industry report being moved to the “back of the line,” sometimes for weeks or months, leading to canceled trips and storage costs. If you have been affected by delays or cancellations, tell us what happened in the comments.

(Moderate Concern)

Be extremely cautious with upsells and add-ons such as extended service contracts, paint/fabric protection, tire and wheel coverage, and “priority service” packages. Many consumers later report these bring limited value versus their cost and exclusions. Compare quotes and consider skipping add-ons until after a unit passes a thorough independent inspection. For more consumer education, see this helpful channel and search for topics on warranties and dealer fees: Smart RV Shopping Tips by Liz Amazing.

(Serious Concern)

Public reviews for Premier RV Services’ Junction City location frequently cite long repair timelines, missed completion dates, and difficulty getting updates. The themes include delayed parts with limited proactive communication and rescheduled pickups that disrupt travel plans. Consumers in multiple 1–2 star reviews on the Google Business Profile describe being told a timeline that then slips weeks, sometimes without clear explanations. You can verify these experiences by sorting reviews by lowest rating and scanning the most current posts: Premier RV Services – Junction City, OR – Negative Reviews. If you’ve experienced delayed service or communication issues with this store, share your story below.

(Moderate Concern)

Some reviewers report frustrations with title processing and paperwork timing, which can delay registration and insurance plans. With consignment units, the transaction depends on the seller’s documents and lien releases, which can complicate timelines. This is not unique to Premier RV Services but is a known risk in RV dealership transactions. Before you sign, ask to review the title status and verify that the dealer has a clear plan to deliver paperwork by a specific date. Confirm refund rights if documents are delayed. Check for similar complaints among low-star reviews and corroborating posts on forums using the research links included later in this report.

(Moderate Concern)

Consumer feedback across RV retail suggests aggressive upselling of add-ons and potential markups on finance rates. Public complaints about this location echo the broader industry pattern: pressure to purchase extended service contracts, “lifetime” sealants, or gap coverage bundled into payments. Ask the finance office to present a “buy rate” from lenders separate from any dealer markup. Compare the dealer’s APR with your own preapproved loan from a bank or credit union. Also consider total cost of ownership—not just the monthly payment. To sharpen your negotiating strategy, search for walkthroughs on finance pitfalls here: Learn RV Finance Red Flags on YouTube.

(Moderate Concern)

Low trades are common at many dealers, and consignment arrangements can be contentious if expectations are not set in writing. Reviews for Premier RV Services indicate discontent with valuation transparency or post-sale accounting on consignments. If you’re considering consigning with this store, demand a written agreement specifying minimum sale price, fees, detailing/repair charges, storage rate, duration, and exact payout timeline after sale. For a trade, request an itemized offer showing the wholesale guide used. Compare with offers from multiple buyers or use a no-obligation online quote service to benchmark.

(Serious Concern)

Several low-star reviews of Premier RV Services describe challenges getting timely post-sale work scheduled, including warranty or “we-owe” items. This can leave owners with nonfunctional systems—water leaks, slide malfunctions, generator issues—that prevent travel. Be aware: once money exchanges hands, leverage diminishes. Keep holdback funds or insist on repairs before final payment to ensure priority. Also, verify who handles warranty administration on pre-owned coaches and which repairs are excluded due to age or mileage.

(Serious Concern)

Across critical reviews, a recurring theme is repair rework—issues that return shortly after pickup, or new problems introduced during service. Typical examples in public complaints across the RV industry include plumbing fittings that leak again, electronics not reassembled properly, awning/slide adjustments drifting back out of spec, and damage during storage. At this location, consumers have specifically posted about dissatisfaction with service outcomes and communication after problems resurface. If you’ve had to bring your coach back for the same repair more than once, add your experience in the discussion.

(Moderate Concern)

Buyers of pre-owned and consignment units frequently expect a comprehensive PDI. Low-star reviews for Premier RV Services suggest that delivery quality can be inconsistent, with owners discovering issues after leaving the lot. This risk is heightened on older motorcoaches where prior-owner modifications and deferred maintenance are common. Mitigate this by hiring your own inspector, attending the inspection in person if possible, and confirming that both cosmetic and functional concerns are documented. Use a local search to find inspectors: Find independent RV inspectors.

(Serious Concern)

Consumer complaints involving misrepresentations, undisclosed defects, or non-performance of promised repairs can implicate consumer protection laws. Buyers who feel misled should document timelines, promises (emails, texts, due-bills), and repair invoices. Relevant regulatory frameworks and avenues for redress include:

• Federal Trade Commission (FTC) regulations concerning deceptive practices and add-on products. Learn more: FTC guidance on auto dealer practices.
• Magnuson-Moss Warranty Act for written warranties and service contracts: Magnuson-Moss Warranty Act overview.
• Oregon Department of Justice, Consumer Protection: file complaints and research your rights: Oregon AG Consumer Complaint Portal.
• NHTSA vehicle safety recalls (to verify coach-specific recalls): NHTSA Recall Lookup.

Note: Dealerships selling “as-is” units still cannot misrepresent a vehicle’s condition. If you discover material facts that were withheld or contradicted by promotional claims, consult the Oregon AG or a consumer attorney. Keep detailed records of all communications and service attempts.

(Serious Concern)

Service delays and incomplete repairs can escalate into serious safety problems. Water intrusion affects electrical systems, mold, and structural integrity. Slide misalignment can cause binding and catastrophic failures while parked or in transit. Brake, steering, and suspension issues on large motorcoaches carry obvious risks. If this dealership fails to promptly coordinate recall work or parts procurement, buyers may be left operating RVs with unresolved safety defects. Always run the VIN through recall databases and demand repair records before purchase.

(Moderate Concern)

Financially, rework and downtime can cost thousands in campground cancellations, storage, and travel rearrangements. Extended service contracts may exclude pre-existing conditions, neglected maintenance, or “wear” claims—leading to denied repairs. If your policy was sold at this store, re-read the fine print and file appeals in writing when claims are denied. Consider reporting patterns of denials or misrepresentations to the FTC or the Oregon AG. If you have encountered claim denials or exclusions that surprised you, add your experience for other shoppers.

(Moderate Concern)

Interest rates on RV loans rose significantly in 2023–2024, and dealer-arranged loans may include rate markups. Secure preapproval from a bank or credit union before visiting the store, then compare the dealer’s APR against your preapproval. Demand an itemized out-the-door worksheet before signing—showing price, doc fees, title/registration, sales tax, and every add-on. If any “non-optional” package appears, ask for the VIN-specific invoice to prove it’s factory-installed and not a dealer add-on. If something feels rushed, step back: you are not obligated to sign on the spot.

(Moderate Concern)

Extended warranties and service plans are often pitched as essential, but their value depends on the RV’s age, brand, and maintenance history. Typical exclusions include seals, gaskets, slide adjustments, and many electronics. Get the full contract before purchase and search for owner experiences with that administrator. If the plan was sold by this store and you believe key limitations were not disclosed, document the sales conversation and consider a cancellation within any allowed “free look” period.

(Moderate Concern)

The Junction City area includes multiple RV service and sales operations—some with deep experience on luxury motorcoaches. Public feedback suggests that Premier RV Services is a viable local option for some buyers, but recurring complaints about service timelines and communication set a challenging bar for confidence. For best results, shop multiple providers, compare quotes in writing, and ask detailed questions about staff certifications, average turnaround time, and warranty administration. Most importantly, keep your independent inspection as your leverage. Use this search to locate a qualified inspector who can meet you on-site: Independent RV inspectors near me.

(Moderate Concern)

For balance, it’s fair to note that some reviewers praise individual technicians and report successful repairs—especially on complex, high-end coaches. There are also mentions of helpful staff, responsive communication in certain departments, and upgraded facilities for storage and indoor display. However, the consistency of outcomes appears uneven, and low-star reviews specifically call out breakdowns in coordination between sales, service, and parts. Shoppers should assume the burden of proof: require documentation, timelines, and accountability in writing.

(Moderate Concern)

Many RV dealerships—large chains and independents—struggle with service backlogs, parts shortages, and technician turnover. While some of this is systemic, consumers should not accept vague timelines or unpaid “rework” on known issues. Set firm expectations in writing before signing. If a unit requires significant reconditioning, request that repairs be completed and inspected independently before you finalize the deal.

(Moderate Concern)

Dealer-offered service contracts and coatings frequently come with broad exclusions and high markups. Evaluate self-insuring instead, especially on older motorcoaches with limited coverage eligibility. Ask the finance office for the full contract before purchase and take at least 24 hours to read it at home. If the store tells you a product is “required,” that can trigger regulatory scrutiny—ask for the law in writing, or decline.