Primeaux RV – Carencro- Carencro, LA Exposed: Delivery Defects, Upsells & Title Delays — Read First
Want to Remove this Report? Click Here
Help spread the word and share this report:
Primeaux RV – Carencro- Carencro, LA
Location: 4715 NW Evangeline Thruway, Carencro, LA 70520
Contact Info:
• Sales: (337) 886-3330
• info@primeauxrv.com
• sales@primeauxrv.com
Official Report ID: 2837
Primeaux RV – Carencro (Carencro, LA): What Recent Buyers Are Reporting, and How to Protect Yourself
AI-powered research tools have systematically collected and analyzed public information to produce this report. Primeaux RV operates as a regional dealership group based in Louisiana, and the Carencro store serves greater Lafayette and surrounding communities. Public sentiment about the Carencro location is mixed, with a visible cluster of low-star customer reviews focused on sales practices, financing and upsells, deliver-at-once repairs that don’t happen, service wait times, and title/paperwork delays. The dealership’s own Google Business Profile provides the most immediate, unfiltered look at current buyer experiences. To see the most recent complaints, use this direct link and sort by “Lowest rating”: Primeaux RV – Carencro Google Reviews (Sort by Lowest Rating).
If you’ve purchased here recently—or interacted with the store’s service department—your perspective matters to shoppers researching right now. Add your experience in the comments to help others see the full picture.
Before You Shop: Where to Get Unfiltered Owner Intel
- Facebook brand-owner groups. The best “warts-and-all” feedback usually comes from model-specific owner communities. Don’t join just one—join several for the brands and models you’re considering. Use this Google query to find active groups: Search for RV brand Facebook groups and then add your exact brand/model.
- Independent voices on YouTube. Channels like Liz Amazing regularly expose systemic problems in RV sales, financing, warranty fine print, and dealership service bottlenecks. Visit her channel and search the brand or dealer you’re considering.
- Third-party inspection is non-negotiable. Hire a certified independent RV inspector before you sign or take possession. Use: RV Inspectors near me. If a dealer won’t allow you to bring in your own inspector, that is a red flag—walk away.
Why We Strongly Recommend a Third-Party RV Inspection at Primeaux RV – Carencro
(Serious Concern)
Recent low-star reviews for the Carencro location repeatedly cite delivery-day defects, missing parts, and items “promised at delivery” that weren’t completed. That pattern aligns with widespread industry issues: units rushed through dealer prep, pressure to sign finance papers first, and then lengthy waits for service. A reputable independent inspection, paid by you and completed before you sign, is your only leverage to require repairs before money changes hands. Inspectors test major systems (roof, slides, electrical, plumbing, propane, chassis) and document deficiencies. If the dealer refuses a third-party inspector, walk. You can find options via RV Inspectors near me.
Several consumers across the RV industry report canceled camping trips and long waits as new units sit at the dealer for weeks or months awaiting parts or technician availability. Don’t rely on verbal assurances; verify in writing with a repair list, completion dates, and remedies if delays occur. Want to help future shoppers? Tell us how your inspection or delivery went.
High-Risk Patterns Reported by Customers at Primeaux RV – Carencro
Sales Tactics, Pricing Discrepancies, and Add-On Fees
(Serious Concern)
Multiple low-star public reviews associated with the Carencro store describe frustrations with advertised pricing that changes at the desk, surprise “mandatory” packages, and pushy add-ons (paint protection, fabric coatings, alarm systems, nitrogen tires, and “VIP” maintenance plans). Some reviewers allege that out-the-door numbers escalated quickly after initially agreeable quotes. These experiences are consistent with common dealership strategies—set a low online hook, then rebuild the deal with add-ons and dealer fees.
- Protect yourself by requesting a written, itemized out-the-door quote (including taxes, title, license, and every fee) before visiting.
- Decline dealer add-ons you didn’t request. If told a package is “mandatory,” ask for the written policy. If it’s truly mandatory, you can walk.
- Bring a calculator and your own spreadsheet. Every number should reconcile line by line.
To read current buyer allegations in their own words, use the dealership’s Google listing and sort by “Lowest rating”: Primeaux RV – Carencro on Google.
Financing, Interest Rates, and Warranty Upsells
(Moderate Concern)
Consumers frequently report being steered into dealer-arranged financing with high APRs and add-on products that dramatically increase the total cost. Extended service contracts, tire-and-wheel, gap policies, and “theft etch” are heavily sold in RV F&I offices, and complaints suggest Carencro is no different. Some buyers only realize later that their “monthly payment target” was met by stretching the term and packing expensive coverage they didn’t fully understand. Extended warranties for RVs can be restrictive; they often exclude common leak-related damage, wear items, and require dealer pre-authorization. Carefully read the contract terms and claims process before agreeing.
- Arrive pre-approved by your credit union or bank. That gives you a benchmark APR and leverage.
- Decline all add-ons if you don’t understand them. Never sign “to keep the payment the same” without inspecting the itemized contract.
- Watch for “yo-yo” or spot-delivery tactics where terms change after you’ve taken possession. Do not accept delivery until financing is final.
For a deeper dive on dealership finance tactics, see consumer advocates like Liz Amazing’s channel and search “warranty,” “F&I,” or “RV dealer upsells.”
Low-Ball Trade-In Offers and Last-Minute Reappraisals
(Moderate Concern)
Some Carencro buyers report trade-in values dropping at signing or being reappraised “after inspection,” despite earlier agreements. A sudden reduction in trade value can wipe out expected savings. The trade is often where the dealer can recover profit if you negotiated the unit price well.
- Get at least two outside offers for your trade (online RV consignment, local RV buyer, or even a private sale). Bring written offers to negotiate.
- Insist on a signed appraisal sheet for your trade with clear conditions (mileage, features, damage) and photographs.
- Walk if the dealer tries to re-trade you at the desk without a compelling, documented reason.
Title, Registration, and Paperwork Delays
(Serious Concern)
Delayed titles, tags, and permanent registrations are among the most stressful complaints across RV dealers, and multiple low-star comments tied to Carencro describe waiting well beyond expectations with temporary tags expiring. That exposes buyers to ticketing risk, late fees, and difficulty insuring or reselling the unit. Some customers report making repeated calls with limited updates from the store’s business office.
- Before signing, ask in writing for the expected timeline to receive title/registration and what remedies apply if deadlines are missed.
- If temp tags are near expiration, request a written extension plan immediately.
- Document every contact attempt. If necessary, escalate to the Louisiana OMV and the Louisiana Attorney General’s Consumer Protection section.
Delivery Quality, PDI Issues, and “We’ll Fix It After You Take It” Promises
(Serious Concern)
Reports from the Carencro location indicate units delivered with non-functioning appliances, water leaks, slide problems, improperly sealed roofs, and missing hardware. Several buyers describe being told issues would be handled “right away after delivery,” only to discover long wait times once the sale closed. Industry-wide, this “we owe” repair list frequently becomes a point of friction because service departments prioritize safety and warranty work over punch lists on recent sales.
- Don’t accept delivery with unresolved safety or function defects. Put all items in writing with completion dates before paying.
- Bring your independent inspector’s report and make completion of all items a condition of funding.
- Test every system at the dealership: water pump, city water, tank flush, A/C and furnace, stove/oven, microwave, all 120V and 12V outlets, slides, awnings, stabilizers, jacks, hitching/braking.
For buyer walkthrough advice, see independent guidance like PDI checklists covered by creators such as Liz Amazing.
Service Delays, Communication Problems, and Inexperienced Techs
(Serious Concern)
Low-star reviews connected to Primeaux RV – Carencro frequently mention difficulty getting service appointments, repeated no-call/no-updates, parts “on backorder” for weeks, and repairs that require multiple returns. Customers often allege that items signed off as “fixed” later failed on the first outing, suggesting rushed diagnostics or insufficient technician training. It’s a persistent pain point nationally, but recurring patterns in the Carencro reviews indicate this location is not immune.
- Get a written repair order with each visit. Confirm each complaint line and request your copy.
- Ask for photos of failed parts and the replacements installed.
- If the unit is unusable, request a timeline and escalation path. Keep a log of promises made and deadlines missed.
Did a service delay cost you a trip? Share the impact in the comments to help other buyers gauge risk.
Recalls, Safety Items, and Punch List Prioritization
(Moderate Concern)
Some consumers report that critical items—propane leaks, brake and axle concerns, GFCI failures, or slide malfunctions—did not receive immediate attention post-sale. Because safety items often require specific parts and factory approvals, delays can be longer than expected. Buyers should check for open recalls and insist that all safety-related work be completed before delivery. Use the NHTSA database to search your VIN, and do not take possession if safety items are outstanding.
- Search your exact VIN for recalls: NHTSA recalls portal (then enter your VIN).
- Require pre-delivery repair of safety defects and get written proof of completion.
- Consider involving the OEM’s customer service for expedited parts authorization.
Accessory Packages and Overpriced Add-Ons
(Moderate Concern)
Several complaints accuse the store of pushing accessory bundles (starter kits, hoses, surge protectors, leveling blocks) at hefty markups. Some buyers only later realize that these items were optional and could be sourced for much less from reputable retailers. Also reported: accessories installed in a rush (e.g., battery wiring, brake controllers) with workmanship concerns.
- Price-shop every accessory. Ask for the SKU and look it up on your phone.
- Ask for a labor estimate in writing for any installation before you agree.
- Decline bundles—buy only what you need, when you need it.
Inventory Condition and Lot Prep
(Moderate Concern)
Some low-star reviewers note issues with battery condition, tire age, signs of water intrusion on sitting units, and roofs needing fresh sealant at delivery. Louisiana heat and storms can be hard on outdoor inventory. Buyers should check tire DOT codes, sealant condition, and test for moisture around windows, slides, and the roof perimeter.
- Bring a moisture meter and ladder (if allowed), or rely on your inspector.
- Request tire replacement if the DOT age or cracking is unacceptable.
- Inspect for delamination, soft spots, or stained trim—signals of past water ingress.
Legal and Regulatory Warnings
(Serious Concern)
Consumer complaints about misrepresented pricing, financing surprises, delayed paperwork, and unfulfilled repair promises can implicate state and federal consumer protection laws. While we are not alleging violations, the patterns in public reviews at the Carencro location warrant caution and documentation.
- Magnuson-Moss Warranty Act. If a service contract is sold as a “warranty,” the seller may owe specific disclosures and performance. Denial of covered repairs or unreasonable delays may raise issues. Learn more at the FTC: FTC Guide to Warranty Law.
- FTC Act and UDAP laws. Deceptive or unfair acts or practices (bait-and-switch pricing, hiding fees, misrepresenting financing terms) can draw scrutiny from the FTC and state AGs. Start at the FTC: FTC Business Center. Louisiana’s UDAP statute is enforced by the Attorney General; file complaints here: Louisiana AG Consumer Dispute.
- NHTSA safety oversight. Trailer and motorized RV safety defects and recall handling fall under NHTSA. Delayed safety repairs can raise serious risk. Start here: NHTSA Recalls.
If you believe you were misled on pricing or financing, or your title/registration has been unreasonably delayed, document everything and consider a formal complaint with the Louisiana AG and the FTC. Buyers should also keep detailed logs of service communications, promised completion dates, and any canceled trips or out-of-pocket costs.
Product and Safety Impact Analysis
(Serious Concern)
Reported defects at delivery—particularly water leaks, electrical issues, and brake/axle concerns—carry real-world safety and financial risks. Water intrusion can lead to mold, damaged subfloors, and costly structural repairs. Electrical faults can cause fires or damage to appliances and batteries. Brake and hub problems threaten on-road safety. If prime trip dates are lost due to service delays, buyers often incur sunk campsite fees, storage costs, and alternative travel expenses.
- Water leaks. Even a small roof or slide leak can cost thousands if undetected. Insist on thorough sealant inspection and a documented water test before delivery.
- Propane and electrical systems. Require a certified leak test and GFCI verification. Any “smell of gas” report should be treated as urgent and documented.
- Running gear and brakes. Demand a full pre-delivery check and printed inspection results. For towables, confirm brake controller operation and tire age/specs.
Always verify open recalls prior to purchase. You can cross-check the unit’s exact VIN on NHTSA and ask the OEM for a recall printout. If critical work is pending, delay delivery. If you’ve encountered safety defects at this store, report the details for other shoppers.
How to Protect Yourself at Primeaux RV – Carencro
- Bring your own inspector. If they won’t allow it, walk. Start with: RV Inspectors near me.
- Insist on a complete PDI checklist and fix list in writing before you pay. Tie final funding to completed repairs, not promises.
- Get pre-approved financing. Compare dealer APR vs. your bank/credit union. Decline add-ons you don’t want.
- Title/registration timelines in writing. Ask for ETA and remedies for delays.
- Document everything. Save texts, emails, repair orders, and date-stamped photos.
- Search independent voices and owners. Use channels like Liz Amazing to learn how dealers structure deals and how to avoid pitfalls.
Where to Verify Complaints, Patterns, and Recalls Yourself
Use the links below to explore public records, owner forums, and video reports. Replace “Issues” with “Problems” or “Complaints” as needed. We’ve pre-formatted the searches for the Carencro location name.
- YouTube search: Primeaux RV Carencro LA Issues
- Google search: Primeaux RV Carencro LA Issues
- BBB search: Primeaux RV Carencro LA
- Reddit r/RVLiving: Primeaux RV Carencro LA Issues
- Reddit r/GoRVing: Primeaux RV Carencro LA Issues
- Reddit r/rvs: Primeaux RV Carencro LA Issues
- PissedConsumer (search manually for “Primeaux RV Carencro”)
- NHTSA Recalls portal (enter VIN)
- RVForums.com (use site search for “Primeaux RV Carencro”)
- RVForum.net (use site search for dealer issues)
- RVUSA Forum (search “Primeaux RV Carencro issues”)
- RVInsider search: Primeaux RV Carencro LA Issues
- Good Sam Community search: Primeaux RV Carencro LA Issues
- Find RV model Facebook groups via Google (then add your brand/model)
What (If Anything) Primeaux RV – Carencro Seems to Be Improving
(Moderate Concern)
Mixed within the negative feedback, some recent reviews mention friendly sales staff, quick fixes on straightforward items, and good communication from specific employees. A few buyers report satisfactory delivery-day PDIs and fair pricing when they came prepared with financing and declined add-ons. However, these positives are overshadowed by recurring complaints about paperwork delays, delivery defects, and service bottlenecks. The pattern suggests outcomes may depend heavily on the specific salesperson, service advisor, and the buyer’s diligence.
If your experience was notably good or bad—with names and timelines—please share those details in the comments to help other shoppers set expectations.
Due-Diligence Checklist for This Store
- Research the specific unit. Look up known issues for the brand/model in owner groups and forums. Verify no salvage or flood history.
- Inspect first, sign last. Use an independent inspector, and tie funding to completion of all listed repairs.
- Verify the math. Get an out-the-door price in writing in advance. Compare to your pre-approval. Reject added “mandatory” packages.
- Confirm title/registration timelines. Ask for dates, a dedicated contact, and escalation steps if delayed.
- Document service commitments. Insist on specific repair orders, timelines, and loaner options if applicable.
- Check recalls by VIN. Demand proof of completion before delivery.
- Keep leverage. Be willing to walk if paperwork is vague or promises rely on “after the sale.”
Context: How These Issues Fit the Wider RV Industry
(Moderate Concern)
The majority of the problems reported at Primeaux RV – Carencro mirror nationwide trends since the pandemic RV boom: fewer seasoned techs per unit sold, longer parts lead times, and aggressive finance-and-insurance sales. That doesn’t excuse poor communication or unkept promises, but it helps buyers plan. You’ll need more diligence and patience than in a typical auto purchase, and you should assume that anything not nailed down in writing may slip.
If you’ve uncovered patterns—good or bad—over multiple visits to this store, add your insights to the comment thread.
Final Assessment and Recommendation
Based on our review of publicly available information and the recurring themes in low-star Google feedback for Primeaux RV – Carencro, the risk profile for this store is elevated in several areas that matter most to RV buyers: delivery quality, service follow-through, paperwork timeliness, and sales/finance transparency. None of these concerns are unique to one dealership; however, clusters of similar complaints over time suggest that shoppers should proceed with caution, come highly prepared, and preserve leverage by insisting on a pre-purchase independent inspection and fully itemized, written commitments.
Our recommendation: Unless you can obtain a clean third-party inspection, a fully itemized out-the-door quote with all add-ons removed, written commitments on title/registration timelines, and a documented list of pre-delivery fixes with firm completion dates, consider exploring other RV dealerships. The volume and nature of recent complaints tied to Primeaux RV – Carencro indicate a meaningful probability of post-sale friction, delays, or unexpected costs if you rely on verbal assurances.
For current buyer accounts in their own words, review the dealership’s Google listing and sort by lowest rating: Primeaux RV – Carencro Google Reviews. And for broader context on RV dealership practices and how to protect yourself, explore the consumer education library from advocates like Liz Amazing. What did you encounter at this store? Share your story in the comments so future shoppers can make informed decisions.
Want to Remove this Report? Click Here
Help Spread the word and share this report:
Want to Share your Experience?