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Princess Craft RV- Round Rock, TX Exposed: Add-on Fees, Late Titles, Warranty Denials & Safety Risks

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Princess Craft RV- Round Rock, TX

Location: 3101 N Interstate Hwy 35, Round Rock, TX 78664

Contact Info:

• Main (512) 251-4536
• Sales sales@princesscraft.com
• Info info@princesscraft.com

Official Report ID: 5255

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Shoppers Should Know About Princess Craft RV—Round Rock, TX

AI-powered research tools have systematically collected and analyzed public information to produce this report. Princess Craft RV is an independent, Texas-based RV dealership known for specializing in lightweight and teardrop-style trailers. The location examined here is the Round Rock, Texas store at or near 30.5442027, -97.6911233 (as shown on the linked Google Business profile). The company is not part of a national chain; it operates as a private, regional dealer. While some buyers praise the boutique selection and friendly sales atmosphere, consumer complaints—especially reflected in the lowest-rated online reviews—highlight recurring risks that serious RV shoppers should carefully evaluate before committing.

Before delving into specifics, we strongly encourage you to read recent consumer feedback firsthand by visiting the dealership’s Google Business Profile, then sorting by “Lowest rating” to see the most critical, recent experiences: Google Business Profile for Princess Craft RV (Round Rock). If you’ve purchased from or interacted with this store, what happened in your case?

How to Research Beyond the Sales Pitch

Owner communities and unfiltered feedback

To get unvarnished insights, compare what the dealer promises with what owners report after months of use. Join multiple owner communities (model-specific groups are best), read past threads, and ask current owners what they would do differently.

Also compare findings across platforms: BBB, Reddit, YouTube reviews, and general Google searches. We provide a single, easy-to-use reference list later in this report so you can verify claims and dig deeper.

Before You Buy: Make a Third-Party Inspection Non-Negotiable

(Serious Concern)

An independent pre-delivery inspection (PDI) is your best leverage. Hire a certified, third-party RV inspector to examine the unit thoroughly before you sign or take delivery. Dealers may promise quick fixes, but after the funds clear, some shoppers report being pushed to the back of the service line, with canceled camping trips and lengthy waits for parts. If the dealership does not allow an independent inspection on-site or at a nearby facility, consider that a red flag and walk away.

  • Search for local professionals: Find RV Inspectors near me
  • Confirm that your inspector will water-test roof and seals, check frame welds and axles, test electrical/propane systems, verify operating pressures/temperatures, assess slide seals and alignment, and inspect for preexisting cosmetic damage or hidden water intrusion.
  • Use the inspection findings to negotiate repairs or price adjustments before final payment.

Consumer advocates consistently stress third-party verification. For step-by-step buyer guidance and cautionary tales, search within Liz Amazing’s YouTube channel for PDIs, warranty tips, and dealer negotiation strategies. Have you used an independent inspector at this store?

What Consumers Report About Princess Craft RV—Round Rock: Patterns and Pitfalls

Sales Tactics and Upsells

(Moderate Concern)

Across low-rated reviews on the Google Business Profile for Round Rock, customers describe feeling pressured into add-ons that inflated the out-the-door price. Unnecessary “protection packages,” marginal add-ons, and service plans can double-count what the RV already includes from the OEM. Be mindful of:

  • High-margin add-ons like sealant packages, paint/fabric protection, nitrogen tire fills, GPS/alarms, and etchings.
  • Extended service contracts that overlap with manufacturer warranties or contain broad exclusions.
  • Price “creep” from quote to contract due to dealer-installed options not discussed up front.

If you’re weighing add-ons, ask for written coverage terms, pricing, and cancellation/refund policies. Compare with independent providers. Consider searching YouTube for consumer breakdowns of “RV dealership upsells” on channels like Liz Amazing.

See negative reviews by sorting this page by lowest rating: Google Business Profile for Princess Craft RV (Round Rock).

Financing: Interest Rates, Fees, and Surprises

(Serious Concern)

Multiple 1–2 star reviews on the Round Rock profile echo concerns around financing—some mention higher-than-expected interest rates, added fees, or shifting out-the-door totals. Consumers should:

  • Secure pre-approval from your bank/credit union to benchmark rates and avoid pressure.
  • Request a complete, itemized, out-the-door quote in writing.
  • Check for finance add-ons (GAP, service contracts), whether optional, and their exact costs.

Any vagueness in pricing is a warning. Compare rates independently and refuse to sign incomplete documents.

Low-Ball Trade-in Offers and Valuation Disputes

(Moderate Concern)

Shoppers occasionally describe trade-in valuations that come in well below online estimates or promised ranges. If you plan to trade:

  • Bring written offers from competing dealers or instant appraisal services.
  • Know your unit’s condition and comparable sale data; document maintenance and upgrades.
  • Be ready to sell your used RV independently if the trade-in becomes a sticking point.

Low trade values can be offset by negotiating a lower purchase price, but watch for shell-game pricing where one number rises to “compensate” for the other.

Paperwork, Titles, and Delayed Deliveries

(Serious Concern)

Some low-star Google reviews reference delays in paperwork processing, late titles, or extended waits for promised documentation. These issues hinder registration and use—especially if you planned a trip shortly after purchase. To protect yourself:

  • Ensure all VIN, title, and lien-holder information is accurate before delivery.
  • Establish a written timeline for paperwork completion, with named contacts.
  • Avoid taking delivery without complete, correct, and signed documents unless legally permissible and fully understood.

Service Center: Long Waits, Parts Delays, and Quality Variability

(Serious Concern)

A frequent theme in 1-star and 2-star ratings is service frustration—difficulty getting timely appointments, long waits for parts, and repeated returns for the same issue. RV service capacity is strained industry-wide, but consumers report feeling de-prioritized post-sale. Watch for:

  • Pre-delivery defects that remain unresolved weeks or months after purchase.
  • Units held for extended periods with little proactive communication.
  • Repairs that fail quality checks or require repeat visits.

Insist on a thorough pre-delivery inspection by a third-party professional, and withhold final payment until all known defects are corrected. Search for an inspector here: RV Inspectors near me. If you’ve experienced service delays at this location, would you share how long you waited and what was resolved?

Warranty Denials and “Not Covered” Runaround

(Serious Concern)

Some owners allege warranty disputes and denials for issues they believed should be covered. Extended service contracts can be equally tricky—exclusions, pre-authorization requirements, and labor caps. Before buying:

  • Obtain the full warranty booklet and the full extended service contract agreement (not the brochure) before signing.
  • Confirm who pays diagnostics, mobile technician fees, and shipping for parts.
  • Ask how the dealer coordinates with OEMs and component suppliers when defects overlap.

Getting claims in writing and using an independent inspector’s findings can significantly strengthen your position.

Communication Breakdowns

(Moderate Concern)

Low-rated reviews frequently cite unreturned calls, missed updates, and unclear expectations—especially once a sale is closed. To curb this risk:

  • Request communications via email for a paper trail.
  • Ask for named points of contact in sales and service.
  • Agree to regular status updates on specific dates until delivery or repair is complete.

PDI and Delivery Defects: Water Leaks, Electrical/Propane Issues, and Fit/Finish

(Serious Concern)

Although Princess Craft specializes in lightweight trailers, defects can occur with any brand. 1–2 star reviews often mention discovering leaks, non-functioning systems, and finish issues after delivery. These aren’t small inconveniences—water intrusion can quickly devalue an RV and spark mold, while propane or electrical faults pose serious safety hazards. This underscores why third-party inspection is vital before funds transfer.

Orientation and Training Concerns

(Moderate Concern)

Some reviewers say orientation felt rushed or incomplete, leaving them unsure how to operate critical systems. Insist on a slow, methodical walkthrough with your own checklist and recordings. Don’t sign final papers until you’ve personally tested systems (slides, jacks, heat/AC, fridge, water heater, water pump, tank sensors, awnings, and all lighting/charging circuitry). If pressure builds to move faster, that’s a sign to slow down.

Deposits, Refunds, and “Promises vs. Paper”

(Moderate Concern)

Some consumers report friction around deposit refunds or promised repairs/parts that never materialized. Protect yourself by:

  • Keeping deposits small and fully refundable until the inspector clears the rig.
  • Placing all promises in the Purchase Order “We Owe” or Due Bill with dates and remedies.
  • Walking away if a written commitment is refused or vague.

Product and Safety Impact Analysis

(Serious Concern)

Defects mentioned in low-rated consumer feedback—water leaks, poor sealing, electrical problems, propane system issues, brake/bearing problems—can evolve quickly into safety hazards or expensive structural repairs. Real-world implications include:

  • Water Intrusion: Rot, mold, delamination, warped floors, and electrical shorts.
  • Propane/Electrical Faults: Risk of fire, carbon monoxide exposure, or system failures while traveling.
  • Axle/Brake/Bearing Defects: Loss of braking power or wheel separations lead to severe on-road danger.

Always check for open recalls on your specific RV VIN and its major components, and confirm how the dealership coordinates recall work. For general recall research (use the VIN for precise results), start here: NHTSA recalls lookup. If recalls or critical safety bulletins are delayed at the dealer level, escalate to the manufacturer and the National Highway Traffic Safety Administration (NHTSA).

Legal and Regulatory Warnings

(Serious Concern)

Consumer complaints—especially around misrepresentation, warranty handling, or paperwork delays—may implicate state and federal protections. If you encounter resistance or unfair treatment, document everything and consider these avenues:

  • Magnuson-Moss Warranty Act: Governs warranties on consumer products; prohibits deceptive warranty terms and requires clarity in coverage. Overview: FTC guide to federal warranty law
  • Federal Trade Commission (FTC): Misrepresentations, deceptive add-ons, or unfair practices can be reported. Start here: ReportFraud.ftc.gov
  • Texas Deceptive Trade Practices Act (DTPA): Prohibits false, misleading, or deceptive acts; can provide remedies, including attorney’s fees in some cases. Overview: Texas Attorney General Consumer Protection
  • Texas Department of Motor Vehicles (TxDMV): Handles dealer licensing issues and some title/registration complaints: TxDMV Complaints
  • Financing/Truth in Lending: Examine disclosures closely. If the APR, fees, or terms differ from what you were told, keep copies and consider filing with the CFPB: Consumer Financial Protection Bureau complaint

If you believe safety-related defects aren’t being addressed, file directly with NHTSA and notify the RV manufacturer as well as component manufacturers (axles, refrigerators, furnaces, etc.).

Where to Verify and Explore Evidence Yourself

Use the links below to run dealership-specific searches for Princess Craft RV—Round Rock, TX. Replace “Issues” with “Problems” or “Complaints” as needed. Sort by newest or “lowest rating” where possible:

Remember to review the dealership’s Google Business profile directly and sort by the lowest rating to spot patterns: Google Business Profile for Princess Craft RV (Round Rock). Did those comments align with your experience?

How to Protect Yourself If You Shop at Princess Craft RV—Round Rock

Demand Transparency and Put Everything in Writing

(Serious Concern)
  • Insist on an itemized, out-the-door price that includes taxes, title, registration, dealer fees, and each add-on with its price.
  • Refuse vague “we’ll take care of it later” assurances. Put all promises on a signed We-Owe/Due Bill with deadlines.
  • Get full contracts for any extended service plan before purchase. Verify transferability, deductibles, exclusions, and cancellation terms.

Control the Financing

(Moderate Concern)
  • Get pre-approved with a bank or credit union. Use it to negotiate or walk away.
  • Scrutinize the finance menu. Do not feel obligated to buy GAP or extended warranties—many are optional.
  • Ensure the APR and payment match the signed Truth-in-Lending disclosure; compare to your pre-approval.

Inspection, Walkthrough, and Delivery Checklist

(Serious Concern)
  • Hire an independent inspector: Find RV Inspectors near me
  • Personally operate all systems during the walkthrough: slides, awning, stabilizers, furnace, AC, water pump, water heater (both electric and gas modes), GFCIs, outlets, lights, fridge, stove/oven, inverter/charger, solar controller, and tank sensors.
  • Conduct a water test to detect leaks; photograph and document any defects before funds transfer.

Service Expectations and Escalation

(Moderate Concern)
  • Ask about average lead times for appointments and parts; get any promised timelines in writing.
  • Learn which repairs the dealer performs versus those referred to OEM/component suppliers.
  • If delays occur, escalate to the RV manufacturer and file complaints with relevant agencies if necessary.

Balanced Context: Positive Feedback Exists—but Variability Matters

(Moderate Concern)

To be fair, not all experiences at Princess Craft RV—Round Rock are negative. Some buyers commend specific salespeople, quick parts ordering, or helpful orientations for niche brands (e.g., teardrop and lightweight trailers). Others note knowledgeable staff and a more personalized feel than big-box dealers. However, variability is the keyword; low-rated reviews highlight recurrent frustrations around delayed service, paperwork slowdowns, and inconsistent communication. This mix underscores the need for due diligence: rigorous inspection, airtight paperwork, and conservative expectations about post-sale service speed.

For additional buyer education and common pitfalls to avoid regardless of dealership, search the Liz Amazing YouTube channel for topics like “PDI checklists,” “extended warranty traps,” and “how to negotiate RV deals.”

Key Takeaways for Princess Craft RV—Round Rock, TX

(Serious Concern)
  • Independent, regional dealership—not a national chain—specializing in lightweight towables.
  • Lowest-rated Google reviews (sort by “Lowest rating”) describe issues with upsells, financing surprises, delayed paperwork, and slow or inconsistent service communication.
  • Warranty and service plan coverage can be confusing; obtain all documents in full and read exclusions carefully.
  • Safety-related defects (water leaks, electrical/propane issues, brake/bearing problems) carry serious consequences if not resolved quickly.
  • Third-party inspection before payment is your single best safeguard. If not allowed, walk away.

Verify claims and research further with these sources and searches:

If you’ve had a recent experience with this specific location, add your voice to the discussion—what went right, what went wrong, and what would you do differently?

Final Summary and Recommendation

Princess Craft RV—Round Rock, TX is a specialty, independent dealership known for lightweight trailers and teardrops. While many buyers get exactly what they want and appreciate the focused selection, a careful reading of the lowest-rated recent reviews reveals consistent pain points: pressure around upsells, financing surprises, title/paperwork delays, and service department bottlenecks with mixed communication. These are not unique to this store—many U.S. RV dealerships struggle with the same issues—but the consequences for customers are costly and disruptive, especially when camping plans are ruined by long service queues or unresolved defects.

The most practical, consumer-protective steps are clear: keep deposits small and refundable; demand a fully itemized out-the-door quote; secure third-party financing options; get every promise on a written due bill with dates; and, above all, hire an independent inspector and refuse delivery or full payment until defects are corrected. If the dealership declines to accommodate a third-party inspection, that should end the deal. To locate inspectors, start here: RV Inspectors near me.

Given the frequency and seriousness of complaints seen across the lowest-rated reviews for Princess Craft RV—Round Rock, and the potential financial and safety risks if issues aren’t promptly resolved, we do not recommend proceeding unless the dealership fully supports an independent pre-delivery inspection, provides line-item transparency on pricing and add-ons, and commits in writing to timely paperwork and post-sale service. If those conditions aren’t met, consider alternative Texas dealers with demonstrably stronger records on recent customer service and delivery quality.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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