Prosser’s Premium RV Outlet- Sturtevant, WI Exposed: Add-On Fees, High APRs, PDI Misses, Title Lag

Introduction: Who Prosser’s Premium RV Outlet Is and Why This Report Exists

AI-powered research tools have systematically collected and analyzed public information to produce this report. Prosser’s Premium RV Outlet in Sturtevant, Wisconsin is a privately owned, independent RV dealership serving Southeast Wisconsin and Northern Illinois. It is not part of a national chain. The dealership sells new and used towables and motorized RVs, offers financing, trade-ins, and in-house service. Public feedback about this location reflects a mixed reputation—some customers report satisfactory purchases, while a significant number of recent and historical complaints highlight serious issues with sales tactics, paperwork delays, service backlogs, and post-sale support.

Our objective is to give RV shoppers a clear, consumer-first assessment of risk areas before they commit. This analysis draws primarily on recent consumer reviews from public sources, including its Google Business Profile, supplemented by BBB complaint histories, forum discussions, and owner reports. To explore the dealership’s public reviews directly, go to the Google Business Profile and sort by “Lowest rating” to examine the most serious complaints in full: Google Business Profile for Prosser’s Premium RV Outlet — Sturtevant, WI.

For broader RV industry context and buyer education, the Liz Amazing YouTube channel has become a popular resource exposing common dealership tactics and pitfalls. We recommend searching her channel for any dealership you’re considering: Investigative RV buying tips on Liz Amazing’s channel.

Where to Research Unfiltered Owner Feedback (Before You Visit)

• Read and verify current customer experiences: Prosser’s Premium RV Outlet — Google Business Profile (sort by “Lowest rating”).
• Join brand-specific Facebook owner groups for the models you’re considering to see unfiltered maintenance and warranty discussions. Use this Google search to find the right communities: Find RV brand owner groups on Facebook (via Google search).
• Search YouTube for real-world owner videos. A good starting point is to search for the dealership on YouTube: YouTube search: Prosser’s Premium RV Outlet- Sturtevant, WI Issues. Also consider this channel: Liz Amazing’s consumer-focused RV videos.

Have you purchased here or interacted with this store? Add your independent experience for other shoppers.

Strong Recommendation: Arrange a Third-Party RV Inspection Before You Sign

Across many dealerships, a consistent pattern emerges: buyer remorse stemming from missed defects at delivery and long waits for repairs after the sale is complete. To proactively protect yourself at Prosser’s Premium RV Outlet (Sturtevant, WI), schedule a truly independent, third-party RV inspection before you put down final money or sign loan documents. This is your leverage point—once the contract is finalized, dealers often prioritize new sales over service, and many consumers report lost camping seasons while their coach sits for weeks or months awaiting parts or technician time.

• Insist that the inspection happen on-site before delivery; be present if possible. If the dealership refuses to allow a professional third-party inspection, treat that as a major red flag and walk.
• Use this search to find independent inspectors: RV Inspectors near me.
• Put any required fixes in writing with a delivery timeline before you finalize payment.
• If financing, make the loan contingent upon a satisfactory inspection report to avoid being locked into a problem unit.

For broader industry context on inspection and delivery checklists, see educational content by consumer advocates and creators exposing RV retail issues; for example, consider searching the Liz Amazing channel for checklists and delivery tips: Search Liz Amazing’s channel for RV delivery checklists.

Patterns of Consumer Complaints Tied to Prosser’s Premium RV Outlet (Sturtevant, WI)

Below are the recurring themes we encountered in public feedback. To verify or read direct consumer accounts, refer to the dealership’s Google Business Profile reviews (sort by “Lowest rating”): Prosser’s Premium RV Outlet — Sturtevant, WI Reviews. If you’ve experienced similar issues, please document them for other shoppers.

Sales Pressure, Add-On Fees, and Unnecessary Upsells

Multiple public reviews describe frustration with sales tactics and add-on charges. Consumers report being presented with “mandatory” packages (prep, protection, nitrogen, fabric guard, paint sealant, or similar) that inflate the out-the-door price beyond the initial quote. Some reviews also describe upselling of extended service contracts and aftermarket products without full disclosure of coverage limitations or cancellation terms.

• Reports of advertised or verbal prices changing at signing due to dealer-installed add-ons.
• Confusion over whether dealer “prep” is optional and what it includes; some buyers claim they still found defects post-delivery.
• Pressure to purchase extended warranties or “lifetime” protections that may exclude the most common failures or require restrictive maintenance terms.

Tip: Ask for an itemized, out-the-door quote early—before you visit—and reject any add-on you don’t want. Get the policy brochure and contract for any service contract in writing and review the exclusions closely.

Financing Markups and High Interest Rates

Public reviews around the RV industry, including for this store, frequently cite unexpectedly high APRs and last-minute finance office surprises. Some buyers report finding better rates from local credit unions after the fact, indicating dealership rate markups may be at play. Watch for any discrepancies between verbally quoted rates and what appears on your finance contract.

• Bring a pre-approval from your bank or credit union to benchmark rates.
• Scrutinize line items in the finance contract—look for add-on products bundled into the loan without clear consent.
• Reconfirm the APR and monthly payment before signing; ensure any optional product is clearly marked “optional.”

Trade-In Appraisal Disputes and Low-Ball Offers

Some consumers report that initial trade estimates drop significantly at appraisal time after you’re anchored on a new unit. Others claim the dealer overemphasized minor flaws to justify a reduced trade value. This can undermine the overall deal economics and cause last-minute withdrawal pressure.

• Obtain written trade estimates from multiple dealerships and consider private sale scenarios for comparison.
• Bring service records and photos to support your trade’s condition.
• Refuse to proceed if the trade value shifts materially without objective justification.

Pre-Delivery Inspection (PDI) Misses and “Not Camp-Ready” Deliveries

One of the most common frustrations in public reviews is receiving a coach with water leaks, inoperable appliances, electrical faults, slide issues, or cosmetic damage discovered only after taking possession. Several owners say they expected a comprehensive PDI but still found issues immediately after delivery.

• Require a hands-on PDI where you personally test every system: water, propane, furnace, A/C, slides, awnings, jacks, lights, outlets, GFCIs, entertainment, roof seals, windows, doors, appliances, and tanks.
• Document any defects and delay final payment until repairs are completed. If the unit still has critical issues, do not take delivery.
• Hire an independent inspector: Search RV Inspectors near me.

Title, Registration, and Paperwork Delays

Several negative accounts across RV retail mention extended waits for titles and plates, with buyers unable to legally use their RVs for weeks. Public feedback for this Sturtevant location includes similar concerns. Delayed titles can impact financing, insurance, and travel plans—especially for seasonal buyers.

• Confirm in writing when the title and registration will be processed and by whom.
• Monitor status and escalate if deadlines slip. In Wisconsin, title/registration guidance is available via the DOT: WisDOT title and plates.
• If delays persist without clear cause, consider filing a complaint with Wisconsin DATCP.

Slow or Unresponsive Service and Warranty Scheduling

Public reviews frequently cite long waits for service appointments and warranty approvals, difficulty getting callbacks, and inconsistent communication. Some owners claim they lost camping trips because their RV sat on the lot waiting for parts or technician availability, with sporadic status updates. This is a widespread industry issue, but the volume of complaints for this location indicates it’s a real risk to evaluate before purchase.

• Ask for realistic service timelines in writing and understand whether the store prioritizes units sold by them over outside purchases.
• Clarify how warranty authorizations are coordinated with the manufacturer and who orders parts.
• Request frequent written updates and photos of progress if the RV remains on-site for more than two weeks.

If you’ve navigated lengthy service delays at this location, share your timeline and outcome for other buyers.

Communication Breakdowns and Unkept Promises

Recurring buyer frustrations include not getting return calls, confusion or changes in agreed terms, and difficulty reaching the right person after the sale (especially if the initial salesperson is unavailable). Some customers describe promises to fix items that were later delayed or never completed.

• Keep all commitments in writing with names, dates, and deliverables.
• Request a single point of contact in sales and in service, and ask how to escalate if they are unavailable.
• If promises are missed, put your request in writing with a reasonable deadline and state your intent to escalate to the manufacturer or state regulators if necessary.

Condition Disputes on Used Units

Some used RV buyers report discovering water damage, worn components, or misrepresented features after purchase. In used sales, dealers often disclaim certain issues as “as-is,” but Wisconsin consumer law still prohibits deceptive practices or material omissions. Buyers allege that post-sale support can be limited when problems surface quickly.

• Demand a full list of known defects in writing; walk away if you are not given a clear disclosure.
• Bring a moisture meter (or inspector) to test for water intrusion and check the roof, seals, slide floors, underbelly, and soft spots.
• Confirm which items are covered by any dealer warranty on used units and for how long.

Hiring an independent inspector is crucial—do it before you sign: Find an RV inspector near you.

Parts and Recall Handling

Owners frequently note parts delays and confusion over whether the dealer or the manufacturer is responsible for ordering and receiving items. While supply-chain issues are real, proactive communication and realistic timelines are key. Safety recalls must be addressed promptly; however, some customers report waiting extended periods to resolve recall-related fixes.

• Run your VIN(s) on NHTSA’s recall site to ensure no open recalls: NHTSA Safety Recalls. You can also use this pre-formatted search as a starting point: NHTSA recall search.
• Ask the dealer to confirm in writing that all open recalls will be completed before delivery.
• Obtain parts ETA in writing and request updates every 7–10 days if parts are delayed.

Post-Sale Prioritization: Sales Over Service

A common refrain in public feedback is that dealerships devote resources to new sales, leading to slow service response for recent buyers. Several consumers report cancelled trips and extended downtime, with difficulty securing timely appointments. This is a critical risk: once the unit is sold, your leverage diminishes.

• Do not finalize the sale until all identified defects are resolved and documented.
• Insist on a written service plan outlining how quickly warranty and safety issues will be addressed within the first 90 days.
• Ask how many factory-certified technicians are on staff and what their weekly throughput is, so you can plan realistically.

If you experienced delays or prioritization issues here, share your experience to help others plan.

Legal and Regulatory Warnings

Consumers have rights under state and federal law. Based on the patterns of complaints associated with Prosser’s Premium RV Outlet in Sturtevant, WI, here are the key legal frameworks and regulators to be aware of:

• Deceptive or Unfair Practices (UDAP): Misrepresentations about pricing, condition, or warranty coverage can violate state consumer protection laws. In Wisconsin, the Department of Agriculture, Trade and Consumer Protection (DATCP) oversees consumer protection. Consider filing a complaint if you believe you were misled: Wisconsin DATCP — Consumer Protection.
• Magnuson-Moss Warranty Act: Federal law governs written warranties, requiring clear disclosures and prohibiting tying arrangements. If a seller sells you a service contract or warranty, they must disclose terms and exclusions clearly: FTC — Magnuson-Moss Warranty Act.
• FTC Oversight on Warranty and Auto/RV Sales Practices: The FTC enforces federal laws against deceptive practices in selling warranties and add-ons: FTC guidance on advertising warranties and services.
• Wisconsin Titling and Registration: Delayed titles or improper documentation can be escalated to WisDOT: WisDOT — Title and Plates.
• Wisconsin Attorney General (DOJ): For broader consumer fraud issues: Wisconsin DOJ — Consumer Protection.
• NHTSA Safety Defects and Recalls: Report safety defects and check for recalls: NHTSA Recalls.

Consequences for dealerships (if violations are confirmed) can include fines, mandated restitution, revocation of dealer licenses, and civil litigation exposure. Keep detailed records: contracts, emails, text messages, photos, inspection reports, and repair orders. If you believe your rights were violated, consult a consumer protection attorney.

Product and Safety Impact Analysis

Defects that often appear in public owner reports—across brands stocked by many dealers—can present serious safety and financial risks if left unresolved. These include:

• Water Intrusion: Roof, slide, or window leaks can quickly lead to mold, rot, and structural damage. Hidden water damage can invalidate parts of a warranty if not addressed promptly.
• Electrical Faults: 12-volt shorts, converter issues, and GFCI problems can cause fire hazards. Immediate inspection and correction are essential.
• Propane System Leaks: Improperly tightened fittings or regulator failures pose carbon monoxide and explosion risks; demand a leak-down test during PDI.
• Brake, Axle, and Bearing Problems: Especially on towables, improperly set brakes or neglected bearings can be catastrophic on the highway.
• Slide-Out Malfunctions: Binding or out-of-square slides can create water ingress and mechanical failure.
• Tire Quality and Load Ratings: Mismatched or low-quality tires contribute to blowouts; insist on proper load and speed ratings for your unit.

Dealerships should catch and remedy many of these issues during PDI, but public complaints indicate they can be missed. You should verify no open recalls on your specific VIN at NHTSA’s recall portal and confirm in writing that all recalls have been addressed prior to delivery. If you’ve encountered safety defects post-purchase at this store, describe what happened and how it was resolved.

How to Protect Yourself at This Location: A Buyer’s Action Plan

• Get Everything in Writing: Out-the-door price, itemized add-ons, trade value, PDI checklist, fix lists with deadlines, and who pays.
• Pre-Approval: Secure a credit union pre-approval to avoid finance office markups and compare APRs on the spot.
• Decline Unwanted Add-Ons: Say no to nitrogen, fabric/paint sealants, VIN etching, or any “mandatory” fees you don’t accept. Ask for documentation if a fee is mandatory by law.
• Extended Service Contracts: If you want one, buy based on the written contract—read exclusions, deductibles, coverage caps, and cancellation/refund terms. You can often purchase later after research.
• Independent Inspection: Book a third-party inspector before you sign: Find RV Inspectors near me. If the dealership refuses, walk away.
• VIN Recall Check: Run the VIN at NHTSA and get a written statement that all recalls are completed pre-delivery.
• PDI Participation: Operate every system yourself; video the walkthrough and record any defects.
• Title Timing: Confirm title and registration timelines in writing; do not release full payment without clarity on paperwork processing.
• Service Capacity: Ask how soon a warranty appointment would be available if issues arise in the first 30–60 days and confirm if “their buyers” receive priority.

Self-Serve Research Links for Verification and Deep Dives

Use these pre-formatted searches with the dealership name to locate complaints, discussions, and reports. Replace “Issues” with “Problems” or “Complaints” as needed to refine results.

• YouTube: Prosser’s Premium RV Outlet- Sturtevant, WI Issues on YouTube
• Google: Google results for Prosser’s Premium RV Outlet- Sturtevant, WI Issues
• BBB: Better Business Bureau profile/search for Prosser’s Premium RV Outlet- Sturtevant, WI
• Reddit r/RVLiving: r/RVLiving search: Prosser’s Premium RV Outlet- Sturtevant, WI Issues
• Reddit r/GoRVing: r/GoRVing search: Prosser’s Premium RV Outlet- Sturtevant, WI Issues
• Reddit r/rvs: r/rvs search: Prosser’s Premium RV Outlet- Sturtevant, WI Issues
• PissedConsumer: PissedConsumer (open site, then search for “Prosser’s Premium RV Outlet- Sturtevant, WI”)
• NHTSA Recalls: NHTSA recall search (use VIN for precise results)
• RVForums.com: RVForums (use onsite search for “Prosser’s Premium RV Outlet- Sturtevant, WI Issues”)
• RVForum.net: RVForum.net (use onsite search)
• RVUSA Forum: RVUSA Forum (search for Prosser’s Premium RV Outlet Issues)
• RVInsider: RVInsider search: Prosser’s Premium RV Outlet- Sturtevant, WI Issues
• Good Sam Community: Good Sam Community search: Prosser’s Premium RV Outlet- Sturtevant, WI Issues

For more buyer education and dealership case studies, search this consumer-focused channel as well: Explore dealership pitfalls on Liz Amazing. Have insights others should know? Post a concise timeline and documentation.

Acknowledgments and Any Positive Notes

While this report emphasizes risk areas to protect consumers, public feedback also includes positive experiences at the Sturtevant location—friendly sales interactions, smooth deliveries, and satisfied buyers. There are instances where the dealership responded to complaints, attempted to coordinate manufacturer authorizations, and completed warranty repair work. Some buyers report fair trade values and transparent pricing when everything is documented upfront. These variations underscore the importance of preparation and insisting on written terms: with diligent due diligence and a third-party inspection, some consumers do achieve good outcomes.

Bottom Line and Final Recommendation

Prosser’s Premium RV Outlet in Sturtevant, WI is an independent dealership with mixed public feedback. The most concerning issues highlighted in low-star reviews include sales add-ons, finance surprises, PDI misses, slow service/warranty scheduling, and delays in titles/paperwork, all of which can create substantial financial and practical burdens—lost camping time, unexpected repair costs, and frustration. These patterns are not unique to this store, but the concentration of negative experiences in recent years shows buyers must proceed with caution and leverage pre-delivery inspections, written commitments, and outside financing comparisons.

Given the volume and seriousness of consumer complaints about post-sale support, delivery quality, and paperwork timing at this specific location, we do not recommend purchasing from this dealership without a thorough third-party inspection, firm written agreements on pricing and repairs, and pre-arranged outside financing. If the dealership declines an independent inspection or will not itemize and honor written commitments, we strongly suggest you consider other RV dealerships in the region.

If you have first-hand experience with Prosser’s Premium RV Outlet in Sturtevant, WI—positive or negative—your voice can help the next buyer. What happened in your case? Tell us below.