Quietwoods RV Sales & Services Sturgeon Bay- Sturgeon Bay, WI Exposed: Defects, Backlogs & Upsells
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Quietwoods RV Sales & Services Sturgeon Bay- Sturgeon Bay, WI
Location: 6968 WI-42 #57, Sturgeon Bay, WI 54235
Contact Info:
• sturgeonbay@quietwoodsrv.com
• sales@quietwoodsrv.com
• Main: (920) 743-7121
Official Report ID: 4790
Introduction: What Public Records Say About Quietwoods RV Sales & Services Sturgeon Bay (Sturgeon Bay, WI)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Quietwoods RV Sales & Services in Sturgeon Bay, Wisconsin operates as part of a small, regional dealership group within the state (not a national chain). The Sturgeon Bay location serves Door County and surrounding areas, selling a mix of towables and motorized RVs, and providing service, parts, and financing.
Overall sentiment from public review platforms reflects a mixed to negative consumer experience at this specific location. While some buyers report friendly staff and satisfactory service outcomes, a sizable volume of feedback cites recurring problems after the sale—especially around delivery quality, service delays, warranty coordination, paperwork/titles, and high-pressure finance and add-on upsells. Shoppers should be aware of these patterns and take proactive steps to protect themselves during the buying process.
To read direct consumer accounts, use the dealership’s own Google Business Profile and sort reviews by “Lowest rating” for the most critical feedback: Google Business Profile for Quietwoods RV Sales & Services Sturgeon Bay. If you’ve bought or serviced an RV here, your experience will help other shoppers—what happened in your case?
Where to Research Unfiltered Owner Feedback
Before you sign anything, broaden your research beyond any dealership’s website or in-house references. Three smart moves:
- Read the lowest-rated reviews first on the Google Business Profile above. Pay attention to patterns in service delays, quality issues, and responses.
- Watch independent consumer advocates who document RV industry pitfalls. For example, see how Liz Amazing regularly exposes dealer tactics and service failures:
Liz Amazing’s RV buyer awareness videos. Use her channel search to look up the exact dealer you’re considering. - Join RV model- or brand-specific owner communities to see what real owners say about ongoing issues, fixes, and dealer support. Don’t rely on a single group—join several to get balance. For Facebook groups and other owner forums, use a broad search and then add your exact RV brand in the query:
Find brand-focused owner groups (search and add your RV brand).
Independent voices matter. You can also explore deeper investigative content by searching:
Liz Amazing exposes dealer upsells and service delays. And once you’re done with this report, will you add your first-hand experience to help other buyers in Door County?
The Single Best Protection: Get a Third-Party RV Inspection Before You Buy
Many of the worst ownership stories start with defects that should have been caught before delivery, but weren’t—leading to canceled trips, warranty disputes, months-long repair queues, and loss of use. The smartest countermeasure is to hire an independent, certified RV inspector before you sign final papers or hand over funds. A third-party inspection is your only real leverage to require fixes prior to delivery.
- Search locally: RV Inspectors near me. Ask for sample reports, scope of checks (roof, seals, slides, appliances, electrical/propane systems, frame, axles, brakes), and average timeframe.
- Put inspection requirements in writing as a condition of sale. If the dealership will not allow a third-party inspection by a professional, that is a major red flag—walk away.
- Re-inspect after repairs if the inspector finds defects and the dealer claims they’re fixed. Do not take delivery until you verify.
- Time your purchase to avoid peak service backlog seasons if possible, as parts and warranty queues can balloon after the sale.
If you’ve used or been denied a third-party inspection at this location, what was your outcome?
Patterns Reported at Quietwoods RV Sturgeon Bay: Sales and Finance Office Issues
High-Pressure Upsells and Add-Ons
Public reviews frequently describe aggressive add-on pitching at the finance desk: paint protection, fabric guard, nitrogen in tires, anti-theft etching, interior sealants, theft recovery devices, and other packages that may add thousands to the out-the-door price without proportionate value. Consumers also report extended service contracts presented as “must-have” protection, often without a candid explanation of exclusions and deductibles.
- Know your numbers: Demand an itemized buyer’s order that lists every fee and add-on. Remove anything you don’t want.
- Beware of “bundled” packages that are difficult to remove, or sales staff who claim a package “can’t be unbundled.” It almost always can.
- Validate the claims behind add-ons. Ask for written terms, coverage limits, and cancellation/refund policies in plain language.
Extended Service Contracts and Warranty Fine Print
Extended contracts can be useful—but only when they’re transparent. Consumers complain across the RV industry that some contracts exclude commonly failing components, require return to the selling dealer, or carry high deductibles. Some reviews flag “we’ll take care of you” promises that later collide with coverage limitations. Document every promise in writing.
- Request the full contract to review at home before signing. You’re entitled to see the actual policy, not just a brochure.
- Check transferability and cancellation terms—this impacts your resale value and potential refund if you cancel.
- Compare third-party options with independent insurers before deciding at the dealership.
Interest Rates and Financing Markups
Dealers often add a markup to lender buy rates. Several industry-wide complaints revolve around buyers being steered into higher interest loans than they qualify for. Pre-qualify with your bank or credit union and bring approvals to the table. If the dealer claims they can “beat your rate,” insist on seeing the full APR, total finance charge, and all fees in writing.
- Compare APR quotes with at least two outside lenders before accepting in-house financing.
- Watch for voluntary add-ons like GAP, disability, or credit life insurance buried in financing paperwork without a clear opt-in.
Low-Ball Trade-In Offers and Appraisal Disputes
Owner reviews often cite trade valuations lower than market averages, followed by pressure to “make the deal work” by accepting less than expected. Bring your own comps: NADA/guide values, recent private sale listings, and written offers from other dealers if possible. Be prepared to sell your trade privately if the numbers don’t add up.
Delivery Quality and Service Department Performance
Inadequate Pre-Delivery Inspection; Immediate Defects After Pickup
Multiple public reviews across RV dealerships point to units delivered with leaks, non-functioning slides, faulty appliances, miswired components, and trim or sealant issues that a thorough PDI should catch. Feedback tied to this location indicates frustration with post-delivery discoveries that require the RV to return for repairs—often right when the owner planned their first trip. This is a major source of dissatisfaction and added expense.
- Demand a live, line-by-line PDI walk-through with checklists for every system. Do not rush.
- Test everything while on-site: slides, awnings, water systems, roof and window seals, furnace, AC, fridge (propane and electric), GFCIs, lighting, tanks, and brake/lighting connectors.
- Note all defects on a we-owe/due bill signed by a manager with clear timelines to remedy.
Parts Delays and Months-Long Repair Backlogs
Numerous low-star reviews in the RV industry—and at this store specifically—describe service logjams where parts take weeks to arrive and appointment calendars run months out, leaving owners sidelined with unusable rigs during prime camping season. Some consumers recount repeated visits for the same unresolved issues.
- Ask for current turnaround times in writing before purchasing, including warranty work expectations and parts ETA estimates.
- Get escalation contacts for parts and service; ask who intervenes if a part is on indefinite backorder.
- Document every visit with dates, work orders, and symptoms in writing to preserve warranty rights.
If your coach sat for weeks awaiting parts at the Sturgeon Bay location, how long were you without your RV?
Warranty Coordination and Denied Claims
Owners frequently report confusion about whether the OEM, component maker, or the dealer is responsible for a repair. Some say they were told to contact the manufacturer directly; others say coverage was denied due to “wear,” “owner damage,” or undocumented findings. Lack of clarity breeds mistrust and delays.
- Identify coverage paths for the RV chassis, house systems, and third-party components before you buy. Different parts have different warranty owners.
- Require written reasons for any claim denial and ask for the relevant warranty clause.
- Call the manufacturer yourself to confirm coverage and authorized repair procedures if the dealer’s answer feels opaque.
Communication Gaps and Missed Callbacks
A recurring theme in negative reviews is difficulty reaching service advisors, sparse status updates, and missed commitments for follow-up. This compounds the pain when your RV is already down for repairs. Set expectations early for how and when updates occur.
- Ask for preferred contact channels and specific update frequencies (e.g., text every Friday with status).
- Escalate politely but firmly if promised updates slip; request a manager and follow with a timestamped email recap.
Paperwork, Titles, and Promises After the Sale
Delayed Titles, Registrations, or Plates
Some buyers report slow title work and delayed plates that complicate trip planning and insurance, and in worst cases, affect legal operation. While processing timelines vary by state and season, weeks-long gaps without clear communication can indicate process breakdowns.
- Get realistic timelines for title and registration in writing at signing.
- Record all due dates and check in proactively if promised documents don’t arrive.
“We-Owe” Items and Unkept Promises
Buyers commonly cite missing keys, accessories, or promised repairs that never materialize. These disputes escalate when not documented clearly at delivery. Avoid verbal commitments—insist on a due bill with specific items, responsible party, and target dates.
Product Safety, Recalls, and Real-World Risk
Recalls on Popular Brands and Dealer Responsiveness
Most RV brands experience frequent safety recalls—axle hubs, propane regulators, electrical harnesses, LP detectors, slide motors, and more. Whether a dealer prioritizes recall work promptly can be the difference between a safe trip and a roadside emergency. Always run a recall check on your exact VIN, and confirm the dealer’s capacity to perform recall work in a timely manner.
- Run recall lookups and ask the dealer to check your VIN as a condition of delivery:
NHTSA recall search (start here and then search your VIN). - Verify recall parts on-hand or secure a written ETA before you take possession if your unit is affected.
Water Intrusion, Electrical, and Propane Hazards
Consumer reports often mention leaks, wet subfloors, delamination, GFCI tripping, shorts, furnace issues, and propane line concerns after purchase. These are not cosmetic problems—they can cause rot, mold, fire risk, or carbon monoxide exposure. A thorough pre-purchase inspection is crucial, and a re-seal plan should be discussed at delivery.
- Inspect the roof and all seams (corner joints, windows, skylights) for sealant gaps; moisture meter readings help.
- Test LP systems with leak-down procedures and sniffers; confirm all detectors are functional and in-date.
- Document moisture findings with photos and inspector notes before purchase.
If you encountered safety issues at delivery or after service work, please document your experience for other shoppers.
Legal and Regulatory Warnings
Warranty Law (Magnuson-Moss) and Your Rights
The federal Magnuson-Moss Warranty Act protects consumers from deceptive warranty practices and allows legal remedies when covered items aren’t repaired within a reasonable number of attempts or time. Keep all work orders, emails, and photos. If repairs drag on or the same defect returns repeatedly, consult consumer counsel familiar with RV warranty claims.
- Learn the basics: FTC guide to the federal warranty law.
Deceptive Practices and State/Federal Oversight
Misrepresentations, undisclosed fees, or bait-and-switch tactics can trigger state and federal consumer protection scrutiny. If you believe you were misled—on pricing, financing, or the condition of the RV—file complaints with regulators. Thorough documentation strengthens your case.
- FTC complaint portal: ReportFraud.FTC.gov
- Wisconsin DOJ, Consumer Protection: Wisconsin Attorney General Consumer Protection
- NHTSA safety complaints (for safety defects): Report a vehicle safety problem
NHTSA Defect Reporting and Recall Enforcement
If you experience a safety-critical failure—brakes, steering, fire, propane leak, structural failure—report it to NHTSA. A pattern of reports can trigger investigations and recalls, compelling manufacturers and, by extension, dealers to address hazards.
How to Vet This Dealership Step-by-Step
Use the sources below to cross-check complaints, timelines, and whether recurring themes exist specifically at Quietwoods RV Sales & Services Sturgeon Bay (Sturgeon Bay, WI). Where applicable, these links are pre-formatted to focus your search on dealership-specific “issues.”
- YouTube: Video reviews and issues for Quietwoods RV Sturgeon Bay
- Google Search: Quietwoods RV Sturgeon Bay issues
- BBB: Complaints and ratings for Quietwoods RV Sturgeon Bay
- Reddit r/RVLiving: Quietwoods Sturgeon Bay discussions
- Reddit r/GoRVing: Quietwoods Sturgeon Bay threads
- Reddit r/rvs: Quietwoods Sturgeon Bay issues
- PissedConsumer: Search for “Quietwoods RV Sales & Services Sturgeon Bay” (use the site’s search bar)
- NHTSA Recalls: Start here and then search your RV’s VIN
- RVForums.com (use on-site search)
- RVForum.net (use on-site search)
- RVUSA Forum (search “Quietwoods RV Sturgeon Bay issues”)
- RVInsider.com: Quietwoods Sturgeon Bay buyer reviews
- Good Sam Community: Quietwoods Sturgeon Bay discussions
Also consider third-party inspection resources again: find independent RV inspectors near you. And for more watchdog content, see Liz Amazing’s channel on RV dealer pitfalls, then use her search bar to look up “Quietwoods” or “Sturgeon Bay.”
Patterns in Public Complaints About This Location (What to Watch Closely)
Pre-Delivery Defects and Post-Sale Service Pushback
When buyers pick up an RV and find leaks, slide problems, or electrical glitches within days, it often means the PDI wasn’t comprehensive. Multiple public reviewers for this store and elsewhere report being told to “bring it back” only to find the service queue stretched weeks or months. If your first trips depend on the dealership’s repair availability, your camping season may be at risk.
- Solution: Hire your own inspector, test everything on delivery day, and don’t take the unit home until documented issues are fixed.
- Leverage: If the dealer resists inspection or refuses to itemize repairs with timeframes, consider walking. Your leverage vanishes after funding.
Pricing Discrepancies and Fee Surprises
Some consumers cite differences between quoted prices and final paperwork, often driven by added fees or “protection packages.” The fix is simple: insist on a clean buyer’s order with line items and out-the-door totals before any deposit or credit check.
Communication and Accountability Gaps
Reviewers commonly complain that messages go unanswered or that status updates are inconsistent. This is particularly painful while waiting for parts or warranty authorization. Establish a communication cadence in writing during the sale.
Paperwork Delays That Derail Plans
Titles, registrations, and plate processing can lag. For vacationers with fixed departure dates, delays can mean canceled trips. Ask in advance: What’s the typical timeline? What bottlenecks are common at the Sturgeon Bay office? Who do you contact if the paperwork doesn’t arrive?
Balanced Notes: Any Positive Signals?
To be objective, some customers do report helpful sales staff and successful service outcomes at Quietwoods RV Sales & Services in Sturgeon Bay, especially on simpler repairs and routine maintenance. Public responses from staff occasionally acknowledge delays and attempt to move repairs forward. That said, the weight of critical reviews—especially when sorted by lowest rating on the Google Business Profile—points to persistent issues with quality at delivery, service throughput, and post-sale communication. If you’ve had a positive outcome, can you describe what worked and why so other buyers can replicate it?
Action Checklist Before You Buy at Quietwoods RV Sturgeon Bay
- Independent inspection: Book a third-party inspector: find RV inspectors near you. Make the sale contingent on a clean report and completion of repairs.
- Pricing hygiene: Get a signed buyer’s order with itemized fees and optional products. Cross out anything you don’t want.
- Financing control: Pre-approve with your own lender; compare APRs and fees before accepting in-house financing.
- Warranty clarity: Read full warranty and extended service contracts at home. Verify coverage, exclusions, deductibles, transferability, and cancellation rules.
- PDI diligence: Use a checklist and test every system during a long, unhurried walkthrough.
- Service timeline in writing: Ask about current backlog, parts ETA, and where you’ll fall in the queue if repairs are needed right away.
- Paperwork timing: Confirm realistic title/registration timelines and a contact point for delays.
- Recall check: Validate your unit’s VIN status; schedule recall work if necessary before delivery.
- Community due diligence: Watch independent consumer advocates like
Liz Amazing’s dealer warning videos and search her channel for the dealer name.
Caution on Quotes, Add-Ons, and “Value Packages”
When a “Deal” Becomes Expensive
Some shoppers only learn at signing that the “great deal” included thousands in add-ons they didn’t need. Watch for prep fees, etching, sealants, tire/wheel adders, and documentation fees that vary from dealer to dealer. Ask the Sturgeon Bay location for a plain-vanilla price without add-ons, then add only what you truly value.
Extended Warranties and Gap Products
These products can be beneficial for some owners, but there’s no one-size-fits-all. Extended coverage often overlaps with manufacturer warranties early on and may exclude common failure points. Do the math, read the full contract, and never feel rushed to accept on the spot.
Evidence: What to Look for in Public Reviews
Use the dealership’s Google Business Profile, sort by lowest rating, and read through the most recent critical posts for specific detail on:
- Service delays and parts availability after initial delivery
- Quality issues at pickup (leaks, slide operation, appliance problems)
- Poor communication or missed callbacks
- Paperwork problems (titles/registration/plates) and resolutions
- Finance office experiences (upsells, add-on pressure, rate markups)
Here is the link again for convenience: Quietwoods RV Sales & Services Sturgeon Bay on Google. To help fellow consumers, share a brief timeline of your service experience (dates, repair orders, outcomes).
If You Already Bought and Have Unresolved Issues
Escalation Path
- Write to management with a short, factual timeline, photos, and copies of all repair orders.
- Contact the manufacturer for warranty intervention and authorized repair options, including alternative service centers.
- File complaints if needed with the BBB and Wisconsin AG Consumer Protection (links above) and consider NHTSA for safety issues.
- Consider legal counsel familiar with Magnuson-Moss for repeated, unresolved defects.
Bottom Line for Door County RV Shoppers
Quietwoods RV Sales & Services Sturgeon Bay is part of a regional Wisconsin dealer group with a broad customer base and a steady stream of public feedback. A consistent thread in low-star reviews—especially when sorted by “Lowest rating” on the Google profile—centers on delivery quality, service wait times, and communication gaps after the sale. These are not trivial inconveniences; they can derail trips, cause out-of-pocket expenses for new owners, and increase safety risks if critical defects go unresolved.
Before committing to a purchase:
- Retain an independent inspector and make a clean report a condition of sale.
- Force transparency on fees, financing, extended warranties, and due bills—get it all in writing.
- Gauge the service department’s true capacity and turnaround times right now, not just “typical” times.
- Run recall checks and confirm parts availability before taking delivery.
- Study low-star reviews for specifics and confirm whether current staff and processes have addressed those issues.
If you’ve purchased or serviced an RV at this Sturgeon Bay location, what advice would you give the next buyer—and what would you do differently?
Final Verdict
Given the concentration of public complaints around pre-delivery quality, service backlogs, warranty coordination, and financing/upsell pressure at Quietwoods RV Sales & Services Sturgeon Bay, we do not recommend casual or first-time buyers proceed without third-party inspection, full pricing transparency, and written commitments on service timelines. If the dealership will not accommodate a pre-purchase inspection or refuses to document commitments, consider shopping other Wisconsin dealers with stronger records for timely service and delivery quality.
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