R & Son’s RV Sales- Lake City, FL Exposed: Title/tag delays, hidden defects & post-sale runaround
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R & Son’s RV Sales- Lake City, FL
Location: 1409 E Duval St, Lake City, FL 32055
Contact Info:
• Main: (386) 438-0383
• randsonsrvsales@yahoo.com
• randsonsrvsales@gmail.com
Official Report ID: 5103
AI-powered overview: R & Son’s RV Sales — Lake City, Florida
AI-powered research tools have systematically collected and analyzed public information to produce this report. This is a consumer-focused, location-specific investigation into R & Son’s RV Sales in Lake City, Florida. Based on publicly posted reviews, forum discussions, and regulatory resources, the dealership appears to be a small, independent operation rather than part of a national chain. Its reputation, as reflected in recent online feedback, is mixed—with a notable concentration of negative experiences focused on paperwork delays, after-sale service responsiveness, upsells, and discrepancies between promises and delivery. This report focuses exclusively on the Lake City, FL location linked here: R & Son’s RV Sales – Lake City, FL Google Business Profile. To verify claims, visit that page and sort reviews by “Lowest rating.”
Community research channels you should use next
Before you buy, gather unfiltered owner stories. These sources will help you cross-check our findings and see how recent patterns compare with your own interactions:
- Google Reviews: Sort by “Lowest rating” on the R & Son’s RV Sales – Lake City, FL profile.
- Facebook owner groups: Join model-specific communities for the brand you’re considering (e.g., Grand Design, Jayco, Forest River). Use this search to find relevant groups: Search for RV-brand Facebook groups.
- YouTube watchdog content: Liz Amazing regularly spotlights RV buying traps and dealer tactics—search her channel for the dealership or model you’re considering: Liz Amazing’s channel.
Have you purchased or serviced an RV at this Lake City location? Add your story in the comments so other shoppers benefit.
Strong recommendation: arrange an independent, third‑party RV inspection before purchase
The single most effective way to protect yourself—especially where reviews cite recurring delivery defects or poor post-sale support—is to hire a certified third-party RV inspector before signing any purchase documents or handing over the final payment. Dealers sometimes promise to “make it right after delivery,” but once the sale closes, many consumers report being relegated to lengthy service queues, resulting in canceled trips and months-long delays waiting for parts or approvals.
- Use this to find local inspectors: Search: RV Inspectors near me.
- Your leverage is highest before you sign. Make the sale contingent on passing inspection, and require every defect to be corrected in writing prior to delivery.
- If the dealer refuses a third-party inspection, treat it as a major red flag and walk away.
- Request a full written “We Owe/ Due Bill” listing all outstanding items; include delivery dates and remedy obligations.
If you’ve had an inspection rejected or restricted at this location, tell us what happened so others can prepare.
What recent consumer reports allege at this Lake City location
Below are specific complaint patterns identified from low-star Google reviews and broader RV community feedback channels. This section is about trends reported by consumers; verify details on the linked Google Business Profile and through the research links further below.
Delayed titles, tags, and paperwork processing
Multiple low-star reviews for the Lake City lot describe delays in receiving permanent tags, titles, or registration paperwork. In Florida, unreasonable delay in processing plates and titles can cause legal and logistical headaches (e.g., expired temp tags, difficulty insuring, or inability to use the RV). Consumers commonly allege repeated promises of “it’s in the mail” or “the tag office is backed up,” followed by extended silence. While administrative backlogs do occur, persistent delays—especially beyond statutory timelines—can put the buyer at risk of citation and trip cancellations.
- What to do: Confirm that title is clear before paying in full, and get estimated tag/title processing timelines in writing.
- Escalation: If timelines are missed, contact the county tax collector (for tags) and the Florida Department of Highway Safety and Motor Vehicles. Keep written records of all communication.
Discrepancies between sales promises and delivered condition
A recurring allegation in low-star reviews is that units were delivered with defects not disclosed at sale or that promised repairs were incomplete at delivery. Complaints describe issues such as leaks, inoperable appliances, non-functioning generators/air conditioners, damaged seals, and cosmetic damage hidden or minimized during walk-through. Some buyers report being told minor issues would be fixed post-sale—then facing weeks-long waits.
- Insist on a thorough pre-delivery inspection (PDI) performed by your independent inspector. Bring your own moisture meter and IR thermometer if possible.
- Water-test the roof and slides at the dealership. Do not accept a “we’ll fix it later” assurance without a binding, signed Due Bill with specific dates.
- Record the walk-through on video. Document every switch and system working under power, water, and propane.
Service delays and “back of the line” after the sale
Consumers often report that post-sale issues move slowly. Common patterns include waiting weeks for technician availability, parts ordering delays, and repeated rescheduling. Some reviews describe multiple returns for the same unresolved defect, and difficulty obtaining status updates. This is a widespread RV industry problem, but the impact is the same: lost vacation time and additional costs for storage, hotel stays, or alternate travel.
- Plan for delays: assume 4–8 weeks of downtime for complex warranty parts. Set expectations in writing before purchase.
- Choose units with easy local parts access. Ask which repairs can be handled by mobile technicians under warranty outside the dealership’s shop queue.
- Consider buying only after independent inspection verifies no immediate big-ticket repair risk. Find a certified inspector near you.
If you’ve experienced service queue delays at this Lake City lot, share your timeline to help other shoppers set realistic expectations.
Aggressive upsells and questionable F&I add-ons
Reviews and industry watchdogs frequently flag upsells for extended warranties, service contracts, paint/fabric protection, interior sealants, “theft recovery” etching, nitrogen tire fills, dealer “prep” or “reconditioning” fees, and high-margin gap coverage. Buyers report feeling pressure to sign bundled packages at closing that meaningfully increase the out-the-door price without clear disclosure of what’s optional.
- Request a clean itemized out-the-door (OTD) price in writing before any credit application. Decline unwanted add-ons.
- Bring your own financing pre-approval to compare against dealer financing. Beware “payment shopping” tactics; negotiate price, not monthly payment.
- Extended service contracts vary widely in coverage and exclusions; many exclude water leaks, sealants, and wear items. Take the contract home to read before signing.
- Learn more about industry upsells and pitfalls from consumer educators like Liz Amazing’s investigative videos; search her channel for any dealership you’re considering.
Low-ball trade-ins and last-minute valuation shifts
Some buyers allege that initial trade-in numbers were reduced at signing after “re-evaluation” or discovery of “new issues.” Sudden drops in trade value create pressure to proceed to avoid sunk costs or lost time. While reappraisal based on condition is legitimate, consumers should watch for preventable surprises.
- Have your trade independently appraised (multiple quotes) and bring maintenance records and photos. Consider selling privately to retain equity.
- Demand that trade value be locked in writing subject only to specific, documented conditions.
Inexperienced or understaffed service personnel
Some low-star reviews describe technicians missing basic diagnostic steps, rework for the same issue, or inconsistent communication between service writers and techs. This can be a symptom of systemic staffing shortages across the RV industry. For customers, the outcome is costly: repeated trips, extended downtime, and confidence eroded in workmanship.
- Ask whether the dealership employs RVTI- or OEM-certified technicians and how many are dedicated to your RV’s brand.
- Request before/after photos of repairs and keep copies of all work orders for warranty or lemon-law purposes.
- If you must proceed with service, set written deadlines and request proactive status updates every 7 days.
Recurring delivery defects: leaks, electrical faults, and slide mechanisms
Patterns in RV industry complaints include water intrusion (roof, slide, windows), battery/charging issues, and slide misalignment. When these show up soon after purchase—and support queues are slow—owners can lose an entire camping season. Buyers at this Lake City lot have reported similar early-life problems, according to low-star reviews on the store’s Google profile.
- Demand moisture readings at delivery and inspect seals, roof lap sealant, and slide toppers. Look for staining near corners and under windows.
- Test all 12V and 120V systems on shore power, generator, and battery only. Load-test batteries.
- Cycle slides and awnings repeatedly. Listen for grinding or binding and verify manual retraction procedures are provided.
Product and safety impact: why these issues matter
RV defects are not just inconveniences. Water leaks can lead to structural rot, mold, and electrical hazards; failing brakes or lighting pose on-road safety risks; slide malfunctions can trap occupants or cause damage during travel. Dealers should address recall work and known defects promptly. Use the VIN to check for recalls and ensure completion before delivery.
- Check recalls by VIN or component: NHTSA Recall Lookup. You can also run a dealership-related search as a starting point: NHTSA recalls – generalized search.
- Document safety defects and file a complaint if you believe a hazard exists; NHTSA collects data that may trigger investigations.
- Leak-related damage can trigger health risks; treat any sign of mold growth or soft floors as a stop-use event until repaired.
If you faced a safety-related failure after buying from this location, help other shoppers by describing the issue.
Legal and regulatory warning signs: what complaints could mean
This report does not make legal findings. However, certain patterns—if accurate—may implicate consumer protection laws and warranty statutes:
- Warranty handling and disclosures: The Magnuson–Moss Warranty Act governs written warranties and service contracts for consumer products. Failing to honor covered repairs, misrepresenting coverage, or conditioning warranty service improperly may invite scrutiny. Read more at the FTC’s site: FTC: Federal Warranty Law.
- Advertising and sales practices: Misrepresentations in pricing, add-ons, or financing may violate the FTC Act and state UDAP (Unfair and Deceptive Acts and Practices) laws. See FTC resources for consumers.
- Florida state oversight: For unresolved disputes over titles, tags, or misrepresentations, consumers may file complaints with the Florida Attorney General’s Office or relevant DMV agencies. Start here: Florida Attorney General – Consumer Protection.
- Safety defects and recall compliance: Report unresolved safety defects to NHTSA: Report a Safety Problem.
If you believe your rights were violated, document everything and consult an attorney familiar with RV sales and Florida consumer laws. Save all emails, texts, and repair orders.
How to protect yourself if you proceed with R & Son’s RV Sales (Lake City)
- Inspection first: Hire a third-party RV inspector and condition the sale on a clean report. Search local RV inspectors.
- Out-the-door price: Get a written OTD quote with every fee listed; decline “paint protection,” nitrogen, VIN etching, or other add-ons you don’t want.
- Financing control: Arrive with a credit union pre-approval. Compare APR, term, and total interest. Avoid payment-only negotiations.
- Due Bill specifics: Any promised repairs or accessories must be itemized with dates, parts, and labor. No vague promises.
- Functional demo: Demand a full systems demo under water and power. Record it. Check ACs under load, fridge temps, slide/awning cycles, brakes/lights, and all plumbing.
- Recall clearance: Ask for a printout showing recall status is “No open recalls” for the exact VIN. Confirm via NHTSA yourself.
- Paperwork timing: Get written title/tag processing timelines and the point of contact responsible for execution.
- Exit option: If the dealership will not allow an independent inspection or refuses to document promises in writing, walk away.
- Educate yourself: Watch in-depth consumer guides such as Liz Amazing’s RV buyer beware videos and search her channel for the dealership name you’re considering.
Evidence and verification: where to research R & Son’s RV Sales (Lake City, FL)
Use these pre-formatted searches and resources to cross-check the patterns above. Remember to scan reviews by date, prioritize detailed posts with photos, and compare multiple sources.
- YouTube search: R & Son’s RV Sales Lake City FL Issues
- Google search: R & Son’s RV Sales Lake City FL Issues
- BBB search: R & Son’s RV Sales Lake City FL Issues
- Reddit r/RVLiving search: R & Son’s RV Sales Lake City FL Issues
- Reddit r/GoRVing search: R & Son’s RV Sales Lake City FL Issues
- Reddit r/rvs search: R & Son’s RV Sales Lake City FL Issues
- PissedConsumer main page (search manually for “R & Son’s RV Sales Lake City FL”)
- NHTSA recalls search: R & Son’s RV Sales Lake City FL Issues
- RVForums.com (use site search for “R & Son’s RV Sales Lake City FL”)
- RVForum.net (use site search for dealership issues)
- RVUSA Forum (search for “R & Son’s RV Sales Lake City FL Issues”)
- RVInsider.com search: R & Son’s RV Sales Lake City FL Issues
- Good Sam Community search: R & Son’s RV Sales Lake City FL Issues
- Google search: RV Brand Facebook Groups (enter the brand you’re shopping)
Also consider consumer advocacy content exposing common dealer pitfalls—channels like Liz Amazing offer step-by-step buying protections. Search her videos for your exact model or dealership.
Context: not all feedback is negative, but risk management is essential
While the bulk of this report focuses on risk areas, it’s fair to acknowledge that some customers report positive experiences at R & Son’s RV Sales—often citing friendly interactions or fair prices. The challenge is consistency. In an industry where quality control varies and service queues are strained, even a good-intentioned dealer can struggle to deliver on timelines and promises. For shoppers, the smart approach is to assume nothing and verify everything—preferably through an independent inspector and in writing.
Step-by-step checklist for an informed purchase at this location
- Pre-qualification: Get a credit union pre-approval to avoid rate markups and payment-only negotiations.
- Unit selection: Research the specific model’s known issues in brand owner groups and forums (links above).
- Independent inspection: Hire a third-party RV inspector and make the sale contingent on a clean report.
- PDI filming: Video-record the full walk-through with a written checklist.
- Due Bill: Every missing or broken item must be listed with dates and parts numbers.
- Recall check: Confirm no open recalls via NHTSA before taking delivery.
- Paperwork: Get tag/title timelines, who’s responsible, and escalation contacts in writing.
- Delivery day: Bring a water hose, polarity tester, IR thermometer, moisture meter, and a patient mindset.
- After sale: Inspect again at home within 48 hours; report defects in writing immediately and keep a paper trail.
Have a checklist tip that helped you avoid a bad purchase? Share your advice for fellow shoppers.
Why quotes matter—and how to find them fast
First-hand narratives, especially from 1- and 2-star Google reviews, offer the clearest view of current patterns. Use the dealership’s official listing and sort by “Lowest rating” to read the exact words of customers—including detailed accounts of delayed titles, service delays, upsells, and post-delivery defects:
As you read, look for repeated themes across different months or years—that’s how you distinguish one-off frustrations from systemic issues at a specific location.
Frequently reported risk areas summarized
- Paperwork delays: titles/tags/registrations
- Post-delivery defects and slow service remediation
- Upsells and add-on bundling in Finance & Insurance (F&I)
- Trade-in valuation changes close to signing
- Technician skill gaps leading to rework
- Water intrusion and slide mechanism failures
Continue to research these topics in forums and on YouTube watchdog channels like Liz Amazing (search her channel for your model/dealer).
Balanced note on improvements and resolutions
Some customers report that managers eventually resolved issues with refunds on certain add-ons or completed repairs after escalation. If you run into problems, take the following steps to maximize your chance of resolution:
- Escalate in writing to the General Manager/Owner with a dated list of issues, photos, and requested remedies.
- Set reasonable but firm deadlines. Offer flexibility on scheduling if parts delays are documented.
- File complaints with the BBB and Florida AG if promises are not kept; provide copies of all communications.
- As a last resort, consult counsel about remedies under Florida law and the Magnuson–Moss Warranty Act.
Final assessment for RV shoppers considering R & Son’s RV Sales (Lake City, FL)
Based on a concentration of recent negative consumer reports and well-documented industry-wide problems that appear present at this location—especially around post-sale service timing, paperwork delays, and aggressive upsells—we advise approaching with caution and rigorous due diligence. Insist on an independent inspection, demand written commitments, and be prepared to walk if those safeguards aren’t welcomed.
Bottom line: Given the volume and severity of reported issues at the Lake City, FL location, we do not recommend purchasing here without an independent inspection and stringent contract protections. Many shoppers would be better served by comparing multiple dealerships and only proceeding with the one that demonstrates transparent pricing, fast paperwork execution, and a proven record of after-sale support.
Did you buy or service an RV at this Lake City lot? What was your experience?
Comments: help other RV shoppers with your firsthand experience
Your insights help others avoid mistakes. Did you encounter paperwork delays, upsell pressure, or slow service? Or did you have a smooth experience that contradicts the trends above? Please share details including dates, how issues were resolved, and what you wish you’d known before buying.
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