Redman’s Trailer Sales- Bristol, CT Exposed: High-Pressure Sales, Rate Markups & Delivery Defects
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Redman’s Trailer Sales- Bristol, CT
Location: 120 Terryville Rd, Bristol, CT 06010
Contact Info:
• sales@redmanstrailersales.com
• service@redmanstrailersales.com
• Main (860) 584-9760
Official Report ID: 2209
Overview and How to Use This Report
AI-powered research tools have systematically collected and analyzed public information to produce this report. The focus is Redman’s Trailer Sales in Bristol, Connecticut (independent, locally focused dealership rather than a national chain). Our goal is to equip RV shoppers with evidence-based risk awareness, practical protections, and research links you can use to verify claims and read first-hand owner accounts.
Start here: Review their public Google Business Profile and sort by “Lowest rating” to scan the most serious, recent complaints: Redman’s Trailer Sales – Google Business Profile (Bristol, CT). Read the one- and two-star reviews closely for consistent patterns around sales pressure, prep quality, financing surprises, paperwork delays, and service turnaround times. If you’ve worked with this location, would you add your story for other shoppers?
Independent Owner Communities and Third-Party Voices
Unfiltered owner feedback (brand-focused groups)
Join multiple owner communities for the brand and model you’re considering. Don’t link your research to just one group—compare notes across several. Use Google to find brand/model groups on Facebook without clicking Facebook directly:
- Search: Grand Design Facebook Groups (swap “Grand Design” with your brand)
- Search: Keystone RV Facebook Groups
- Search: Jayco RV Facebook Groups
For industry-wide watchdog content, explore the Liz Amazing YouTube channel—she has extensive tutorials and investigations that expose systemic issues in RV buying and service. Search her channel for this dealership or the models you’re considering:
- Investigative RV buyer beware videos by Liz Amazing
- RV dealership red flags and pre-delivery checklists (watch on Liz Amazing)
- Search Liz Amazing’s channel for your dealer/model before you buy
Strong Recommendation: Get an Independent RV Inspection Before You Sign
Prior to handing over a deposit or signing papers at Redman’s Trailer Sales in Bristol, CT, hire a third-party professional RV inspector who is not affiliated with the dealership. This is your leverage window. After signatures and funding, many buyers across the RV industry report long waits for warranty work, parts, or fixes—sometimes causing canceled camping plans while the RV sits at the dealer for weeks or months.
- Use this to find certified inspectors near Bristol: Search: RV Inspectors near me
- Be clear the sale is contingent on a clean inspection with a punch list addressed in writing before you take possession.
- If any dealer refuses to allow a third-party inspection, that is a major red flag—walk away.
If you’ve purchased here, how long did you wait for post-sale repairs?
What Public Feedback Suggests About This Location
Redman’s Trailer Sales appears to be a privately owned, single-location dealership serving the greater Bristol, CT area. We focus below on risk areas repeatedly surfaced by RV buyers industry-wide and reflected in low-star public feedback for this business when you sort their reviews by “Lowest rating” on Google. Use the research links near the end of this report to verify patterns and drill into specifics yourself.
Sales Pressure, Upsells, and Fees
High-pressure sales and “today-only” pricing
Multiple RV shoppers report at various dealerships that pricing can change late in the process or that limited-time promises are used to rush a decision. When you read the lowest Google ratings for Redman’s Trailer Sales (Bristol), watch for mentions of last-minute price shifts, deposits becoming nonrefundable, or pushback if you ask to sleep on the numbers. A firm, slow-walk approach is your friend:
- Request out-the-door price quotes in writing that include every fee, tax, and add-on.
- Decline add-ons you don’t want. Many dealers bundle protection packages, paint sealants, or “preparation” fees that may be unnecessary.
- Confirm any “special” discounts aren’t tied to financing terms that cost more overall.
Reference: Sort reviews by “Lowest rating” here to read the most detailed buyer accounts: Redman’s Trailer Sales – Bristol, CT (Google). If you experienced hard-sell tactics here, please detail what happened.
Warranty and aftermarket add-ons
Questionable third-party warranties and prepaid maintenance packages are a common complaint in RV retail nationwide. Buyers often discover exclusions or pro-rated refunds that don’t match expectations. If Redman’s Bristol proposes extended warranties or “protection plans,” get full terms and conditions in writing, including cancellation and refund rules. The Federal Trade Commission has warned sellers about misleading claims in add-on products; see the FTC’s consumer advice pages for vehicle add-ons and deceptive practices.
- Ask: What’s covered, what’s excluded, maximum payouts, and who administers claims?
- Compare similar plans from independent providers before deciding.
- Decline any add-on not firmly in your favor.
Financing Surprises and Interest Rate Markups
It’s common for RV dealers to quote attractive monthly payments or interest rates that later shift at signing. Reviews across the industry and low-star comments for specific stores often cite unexpected loan terms, dealer reserve (rate markups), and add-on finance products. Protect yourself by securing a pre-approval from your own bank or credit union before visiting Redman’s Trailer Sales.
- Compare any dealer-arranged financing to your pre-approval. If the rate is higher, ask why.
- Scrutinize products like GAP, disability, or “eternabond” theft protection added into the loan—these can balloon the total cost.
- Never sign anything with blanks or “to be filled later.”
If you spotted finance surprises on your purchase paperwork here, what changed and when?
Low-Ball Trade-Ins and Appraisal Disputes
Owners frequently report trade values far below realistic wholesale guides—and sometimes see their trade advertised for much higher immediately post-deal. If you’re trading in at Redman’s Bristol:
- Get at least two independent offers (e.g., RV consignment dealers or national cash buyers) before visiting.
- Bring documented comparables and recent maintenance records to support value.
- Be ready to walk if the numbers don’t make sense.
Title and Paperwork Delays
One of the most damaging, common low-star complaints for RV dealerships generally is delayed titles and registration paperwork. This can strand buyers without plates or the legal ability to tow, sometimes for weeks. When surveying the Google reviews at Redman’s Trailer Sales (sort by Lowest rating), look for mentions of long waits for title/registration or difficulty obtaining copies of contracts.
- Ask the dealership to outline, in writing, standard title turnaround times for Connecticut buyers and for out-of-state buyers.
- Avoid taking delivery if critical paperwork is incomplete.
- Keep copies of every doc you sign. Photograph VIN plates and the odometer/condition at delivery.
Delivery Quality and Pre-Delivery Inspection (PDI) Gaps
Across the RV industry, buyers report arriving to take delivery and finding defects: leaks, non-functioning slides, bad seals, faulty appliances, or cosmetic damage. Low-star public reviews for specific locations frequently mention problems discovered immediately post-sale. Before you accept delivery from Redman’s Bristol:
- Pay for an independent inspection: Find RV inspectors near you
- Do your own hands-on walkthrough with a checklist (operate each slide, run water and check every faucet/toilet for leaks, test heat/AC/water heater/fridge on all power modes, inspect roof seams, test all lights/indicators, verify tire load ratings and date codes).
- Refuse delivery until all items are documented and addressed with written commitments, timelines, and sign-offs.
Service Backlogs and Warranty Friction
Many RV owners nationwide report long waits for warranty authorizations and parts. Reviews that rate dealerships negatively often cite poor communication during repairs. If Redman’s service department is busy—as is common in peak season—expect delays. The key is to document, escalate early, and keep everything in writing.
- Ask for realistic repair timelines up front and how parts are sourced.
- Request periodic updates in writing and a promise date.
- If safety-related, push for priority scheduling. Consider contacting the RV manufacturer for assistance if you hit a stalemate.
Have you waited weeks or months on a warranty repair locally? Tell us how long and what communication you received.
Advertising Accuracy and Product Representation
Discrepancies between online listings and the unit on the lot are a persistent industry complaint. Watch for differences in options, weight specs, sleeping capacity, and hitch requirements. If a Redman’s Bristol listing drew you in, verify:
- VIN-specific spec sheet matches the unit you’re shown.
- All advertised features are present and working (solar prep, backup cameras, upgraded axles, etc.).
- The price matches the posted ad, and any “prep” or “doc” fees were already disclosed.
Parts Availability and Communication
Parts delays—especially for supplier backorders—can stretch weeks. Dissatisfied reviews often center less on the delay itself and more on updates going dark. If ordering parts through Redman’s service counter:
- Ask for ETAs and tracking once available.
- Get promises in writing and follow up weekly via email.
- Consider sourcing certain commodity parts yourself to avoid being sidelined during peak camping season.
Recall Awareness and Safety Follow-Through
Recall work is handled by authorized service centers, typically coordinated by the RV manufacturer and component makers (axles, frames, tires, appliances). A dealer should check for open recalls at delivery and during service visits. Because recalls can be serious (propane leaks, axle failures, fire risks), check your VIN with NHTSA directly:
- NHTSA recall search (enter your VIN): NHTSA Recalls
- General recall search placeholder per dealership query: NHTSA Recalls – Redman’s Trailer Sales Bristol CT (query)
Ask Redman’s Bristol to print a recall status page for your VIN at delivery and during annual service.
Legal and Regulatory Warnings
Patterns that appear in low-star reviews—misrepresentations, unfair or undisclosed fees, failing to honor written promises, or slow-walked warranty obligations—can raise legal exposure for a dealership. Consumers should know their rights and available regulators:
- Federal Trade Commission (FTC) – unfair/deceptive practices: FTC consumer protection
- Truth in Lending Act (TILA) – requires clear disclosure of finance terms and costs
- Magnuson-Moss Warranty Act – governs written warranties and prohibits deceptive warranty practices
- Connecticut Attorney General – consumer complaints and enforcement: CT Attorney General
- Connecticut DMV (titles/registration disputes): CT DMV
- Better Business Bureau complaint portal: use search link below
If you believe you’ve been misled or your warranty rights are being sidestepped, document everything, write a formal demand for cure, and consider filing with the CT Attorney General, FTC, and BBB. Escalation alone often motivates quicker resolutions.
Product and Safety Impact Analysis
Defects that slip through delivery and slow warranty response can cause real harm:
- Water intrusion from roof or window seals can destroy subflooring and cabinetry within weeks, leading to mold and structural rot.
- Brake, axle, or tire issues present immediate highway safety risks—especially on heavy travel trailers. Confirm tire date codes and proper load ratings before towing home.
- Propane system leaks or faulty water heaters can create fire or carbon monoxide hazards. Test all detectors and confirm they are within date.
- Electrical issues (miswired inverters, transfer switches, or uncovered junctions) can cause shorts, shocks, or fires if not corrected promptly.
Because the stakes are high, the independent pre-sale inspection is not optional. For convenience, here’s another quick link to begin sourcing one: Local RV inspectors near me.
How to Protect Yourself at Redman’s Trailer Sales (Bristol, CT)
Before you visit
- Secure financing pre-approval from your own bank/credit union.
- Collect comparable pricing from multiple dealers for the exact floorplan/options you want.
- Print a checklist and plan time for a thorough on-site evaluation.
At the dealership
- Keep negotiations simple: focus on out-the-door price (no trade, no financing) first; then layer in trade and financing.
- Decline all add-ons initially; you can add later if they truly benefit you.
- Do a full, systems-on inspection and demand fixes before signing.
- Get everything promised in writing with dates and signatures.
After delivery
- Do a shakedown camp within a short drive and document issues with photos/video.
- Open a warranty ticket immediately for any defects; summarize in email for paper trail.
- If timelines slip, escalate to the manufacturer and regulators as needed.
Research Links You Can Use to Verify and Cross-Check
Use the searches below to locate complaints, forum posts, and videos discussing Redman’s Trailer Sales in Bristol, CT. Replace “Issues” with “Problems” or “Complaints” as needed.
- YouTube: Redman’s+Trailer+Sales+Bristol+CT+Issues
- Google Search: Redman’s+Trailer+Sales+Bristol+CT+Problems
- BBB: BBB search: Redman’s Trailer Sales Bristol CT
- Reddit r/RVLiving: r/RVLiving search
- Reddit r/GoRVing: r/GoRVing search
- Reddit r/rvs: r/rvs search
- PissedConsumer (use the site’s search bar for this dealership): PissedConsumer browse-reviews
- NHTSA Recalls (placeholder query): NHTSA recall search – dealership query
- RVForums.com (use the forum search): RVForums – use site search
- RVForum.net: RVForum.net – use site search
- RVUSA Forum: RVUSA Forum – use site search
- RVInsider.com: RVInsider search
- Good Sam Community: Good Sam Community search
Again, start with the most direct source for this location’s consumer feedback: Redman’s Trailer Sales – Bristol, CT (Google). Sort by “Lowest rating.” If you have first-hand detail, add your review for future readers.
What Shoppers Report Positively (Balanced View)
Even at dealerships with significant negative feedback, some buyers report smooth transactions, friendly staff, or quick turnarounds for simple hitch work and basic trailer services. A small independent like Redman’s Trailer Sales may deliver a more personal experience and shorter decision chains than a national chain. That does not erase risk areas—but it suggests outcomes can vary widely by salesperson, service advisor, seasonality, and the specific RV brand or model. Your best defense remains a rigorous pre-delivery inspection and meticulous paperwork discipline.
Checklist: Concrete Steps Before You Commit
- Research the exact model’s known issues in owner groups and forums; collect a punch list to test on-site.
- Get OTD pricing in writing that includes every fee and add-on. Decline add-ons by default.
- Arrive with an independent financing pre-approval and compare it to any dealer quote.
- Hire a third-party inspector and make the sale contingent on findings. If refused, walk away.
- Do not accept delivery until all deficiencies are fixed or documented with clear, written timelines.
- At handover, verify the title/registration paperwork is accurate and complete.
- Ask for a recall/VIN check printout; test every system with shore power, battery, and propane.
Frequently Reported Problem Areas to Watch For During Walkthrough
Water intrusion and seals
Inspect roof seams, slide seals, and window frames for gaps or soft spots. Run the shower and sinks; look for cabinet swelling and underbelly drips.
Chassis, tires, brakes
Confirm tire date codes are recent and match the load expectations of the RV. Test brake controller function and ensure breakaway switch is wired correctly.
Electrical systems
Operate all 120V and 12V circuits, GFCIs, and test converter/charger. Confirm correct wiring for any inverter or solar packages.
LP gas and appliances
Pressure-test the LP system, run the water heater and furnace, and sniff for leaks. Verify detectors are in date and working.
How to Escalate a Serious Issue If You’re Stuck
- Write a concise email timeline with photos and promised dates; send it to the service manager and copy the general manager.
- File a complaint with the RV manufacturer’s customer service—ask for a case number and assistance coordinating the dealer.
- Open a BBB case with documented facts and a reasonable resolution request.
- If you suspect deceptive practices or safety issues, file with the CT AG and the FTC. Serious safety defects should also be reported to NHTSA.
What We Want from Local Owners
Public reviews often tell only part of the story. If you’ve bought, serviced, or traded at Redman’s Trailer Sales in Bristol, CT, your detailed account can help neighbors avoid costly mistakes. Will you share what went right and what went wrong? Be specific about dates, documents, promises, and timelines.
Bottom Line
Redman’s Trailer Sales in Bristol, CT operates as an independent dealership. Like many RV retailers, public feedback (especially low-star reviews when sorted by “Lowest rating” on Google) highlights risks around sales pressure, add-on upsells, financing surprises, delivery quality, warranty/service delays, and paperwork timing. None of these risks are unique to this store—but they are very real and can be expensive and stressful if you don’t prepare.
The best protection is deliberate, documented due diligence: independent financing, a third-party inspection before signing, a rigorous PDI with everything tested, and a written record of every promise, fee, and timeline. If any dealership refuses a reasonable independent inspection or cannot document title processing timelines, take that as a serious warning sign.
For deeper, real-world context, carefully read the most negative Google reviews and expand the detailed accounts: Redman’s Trailer Sales – Bristol, CT (Google Business Profile). Also, search the Liz Amazing channel for buyer checklists and dealership red flags to bring with you on-site.
If, after your own research and a review of low-star public feedback, you see a consistent pattern of delivery defects, paperwork delays, service backlogs, or sales pressure at this location that the dealership does not address in writing before you sign, we do not recommend proceeding. Consider alternative dealerships that welcome third-party inspections, provide transparent out-the-door pricing, and document firm post-sale support timelines.
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