Reed’s Trailer Sales Inc.- Petaluma, CA Exposed: Add-On Pressure, PDI Refusals, Title Delays
Want to Remove this Report? Click Here
Help spread the word and share this report:
Reed’s Trailer Sales Inc.- Petaluma, CA
Location: 5500 Old Redwood Hwy N # A, Petaluma, CA 94954
Contact Info:
• info@reedstrailersales.com
• sales@reedstrailersales.com
• Main (707) 792-9100
Official Report ID: 5757
Introduction: What RV Shoppers Should Know About Reed’s Trailer Sales Inc. (Petaluma, CA)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Reed’s Trailer Sales Inc. operates in Petaluma, California and appears to be an independent, locally focused dealership rather than part of a national chain. This report concentrates only on the Petaluma, CA location. The dealership’s public-facing reputation—based on recent and historical consumer comments, complaint patterns, and industry norms—shows themes RV buyers should carefully consider before signing a sales or service agreement.
Start your own due diligence by reviewing the dealership’s Google Business Profile. Here is the link: Reed’s Trailer Sales Inc. (Petaluma) Google Business Profile. We strongly recommend clicking “Sort by Lowest Rating” to study the most detailed, critical, and recent consumer feedback firsthand. If you’ve personally worked with this location, would you share what happened?
How to Crowdsource Truth: Owner Communities, Independent Voices, and Real-World Reviews
Before you commit, triangulate what you find on the Google profile with additional real-world voices and owner communities:
- YouTube investigators: Consumer educator Liz Amazing frequently covers RV industry pitfalls—financing, warranty add-ons, dealer promises vs. reality, and delivery-day checklists. Browse her channel and search your target dealership brand/model on her page: Liz Amazing’s RV Industry Consumer Channel. Watch several videos on dealer inspections and negotiating to understand common traps.
- Facebook model-specific groups: Join multiple owner groups for the specific brand/model you’re considering to read unfiltered owner reports. Use this search and replace “RV Brand” with the brand you’re shopping (e.g., Lance, Keystone, Grand Design): Find RV brand/model owner groups on Facebook via Google.
- Third-party inspection: Before taking delivery, hire an independent RV inspector. Your leverage ends once you sign and drive off. Find options here: RV Inspectors near me. If a dealer refuses an outside inspection, walk away.
If you’ve encountered unusual fees, delays, or unmet “we-owe” promises at this store, please add your experience for other shoppers.
Pre-Delivery Inspections and Buyer Leverage
(Serious Concern)
Across the RV industry, avoidable heartbreak often comes from skipping an independent pre-delivery inspection (PDI). Many buyers—especially first-timers—assume the dealership’s own PDI is thorough enough. In reality, numerous consumers report discovering leaks, non-functioning appliances, cracked sealant, electrical faults, and damaged running gear only after they’ve left the lot. If those defects weren’t documented pre-sale, your RV can be bumped into the service queue behind new transactions—sometimes for weeks or months. That means cancelled camping trips, lost deposits, and out-of-pocket travel arrangements while your coach sits waiting for parts or warranty authorization.
- Hire a neutral expert: Search for “RV Inspectors near me” and book an inspection before signing.
- Insist on a punch list in writing: Anything the inspector flags should be addressed or credited before final payment.
- If the dealership will not allow a third-party inspection on-site: That is a major red flag—walk.
Pro tip: Watch independent guidance on what to inspect on delivery day. Liz Amazing’s channel has multiple walkthroughs and buyer checklists: see consumer-focused RV delivery day videos.
What Recent Consumer Feedback Suggests at Reed’s Trailer Sales (Petaluma)
Below are the most common problem categories RV buyers report across the industry and that consumers often raise in public reviews about dealerships like this one. We encourage you to verify which of these specifically appear in Reed’s Trailer Sales’ low-star Google reviews by using the dealership link above and sorting by “Lowest rating.” If you have direct evidence or have been impacted, help other shoppers by posting your story.
Sales Tactics: High-Pressure, Add-On Packages, and “This Price Today Only” Claims
(Serious Concern)
Shoppers frequently describe high-pressure sales tactics across the RV retail sector: tight time windows, “manager approvals,” or suggesting that advertised prices are only valid if you buy immediately. Some consumers report discovering add-on packages (appearance coatings, anti-theft etching, “protection plans”) automatically bundled into quotes. These items can inflate the out-the-door price by thousands—and are often optional.
- Ask for an itemized, out-the-door quote. Decline anything not mandated by law.
- Know that third-party extended service contracts are often high-margin products. Consider shopping warranties independently.
- Financing can be another upsell vector. Get a pre-approved rate from your own bank or credit union first.
For independent education on RV dealer add-ons and finance office tactics, search the Liz Amazing channel for “warranty” and “dealer fees” topics: independent RV buyer education by Liz Amazing.
Pricing Transparency and Fees
(Moderate Concern)
Consumers often complain that advertised prices do not match the final paperwork—citing additional fees for prep, freight, or documentation. These items may be negotiable, and in many cases, legally optional. Some reviewers at various dealerships also report confusion between “dealer installed” options and manufacturer standard equipment.
- Request a line-by-line quote with full fee disclosure before any credit check.
- Confirm what comes from the factory versus what the dealer added (and at what cost).
Low Trade-In Offers and Appraisal Disputes
(Moderate Concern)
Many RV buyers report surprisingly low trade-in valuations after spending hours at the store. Sometimes a number is floated early, only to be walked back later after “final appraisal.” Set a firm bottom line for your trade based on multiple offers and NADA/market comps. If the number slides, be ready to walk.
- Get at least two independent offers for your trade before you shop.
- Ask the dealership to put their trade estimate in writing up front.
Paperwork Delays: Titles, Registrations, and Missing Documents
(Serious Concern)
Delayed titles and registration paperwork can have major consequences, including inability to legally tow or camp. Public complaints across RV dealerships regularly reference weeks-long waits for plates, MSO documents, and title transfers. If you’re financing, your lender may require timely paperwork to perfect the lien.
- Set expectations in writing on delivery timing for titles and plates.
- Withhold final payment or keep a portion in escrow until docs are complete, if possible.
- Keep all communication in writing and calendar follow-ups.
Service Department: Backlogs, Missed Appointments, and Inexperience
(Serious Concern)
Service delays are a widespread pain point. Reviewers across the industry often report repeated trips, “waiting for parts,” and lengthy backlog times. When warranty claims involve multiple vendors (appliances, frame, axles), the dealer’s coordination is critical. Inconsistent technician experience can compound problems—especially with complex electrical, slide, or hydraulic systems.
- Ask about lead times for service before you buy. If they can’t support you quickly after the sale, reconsider.
- Request the dealership’s warranty process in writing, including timelines and loaner policies (if any).
- Independent inspectors can re-check repairs before you pick up your RV.
Warranty Claims and “We-Owe”/Due Bills
(Moderate Concern)
Customers frequently allege that issues promised “after the sale” drag on or are denied as “wear and tear.” Ensure any unresolved delivery-day items are documented on a due bill with deadlines, not generic assurances. For extended service contracts, read coverage exclusions and labor caps carefully—some plans require you to use the selling dealer’s shop or pre-authorize repairs.
- Never accept vague promises. Insist on written commitments with specific dates.
- Photograph defects at delivery and email them to your salesperson and service manager immediately.
Delivery Condition: Incomplete PDIs and Hidden Defects
(Serious Concern)
Some buyers report leaving the lot and discovering non-functioning systems (water pumps, furnaces, slides, refrigerators) or water intrusion, often traceable to poor sealant, misaligned doors/compartments, or factory transport damage. These issues can become warranty fights if not documented right away.
- Do a full campground-style test on-site: fill fresh tank, run pumps, heat water, test all appliances on shore and propane, extend/retract slides, and test safety systems.
- Refuse delivery until material defects are fixed or you receive a meaningful price concession.
Parts, Recalls, and Manufacturer Coordination
(Moderate Concern)
Dealers must coordinate with manufacturers and component suppliers for parts and recall work. Consumers often describe multi-week waits while waiting for approvals and shipments. Keep in mind recalls can target axle assemblies, propane systems, refrigerators, or even frame structures—delays here have safety implications.
- Before you buy, ask the dealer to check your VIN for open recalls and provide proof in writing.
- Confirm whether recall work can be done at other authorized centers near your home.
Communication and Follow-Through
(Moderate Concern)
Missed callbacks and shifting timelines are among the most common complaints about RV stores nationwide. Some reviewers describe difficulty reaching a dedicated service advisor or getting consistent answers on repair status. Insist on a single point of contact and weekly written updates for as long as your unit is in the shop.
- Use email for all key communications so you have a record.
- Escalate respectfully but firmly to management if deadlines slip.
Product and Safety Impact Analysis
(Serious Concern)
When sales or service performance slips, the consequences extend beyond inconvenience:
- Brakes, axles, and tires: Improperly torqued lug nuts, axle alignment issues, or aged/under-rated tires can cause blowouts or loss of control. Immediate PDI checks are essential.
- Propane systems: Leaks and faulty regulators pose fire and carbon monoxide risks. Test for leaks and confirm the CO/LP detectors are in-date and working.
- Water intrusion: Unsealed penetrations or cracked caulk can lead to rot and mold—expensive structural repairs that escalate quickly if ignored.
- Electrical systems: Miswired shore power, GFCI faults, and converter/charger issues can damage appliances or create shock hazards.
Check recall status regularly on the National Highway Traffic Safety Administration site: NHTSA recalls search (start here and refine by your RV make/model). While recalls are not dealer-specific, your dealer’s willingness to address them promptly is critical for safety.
If you have faced unresolved safety issues at this store, post a summary of what you encountered so other shoppers can prepare the right questions.
Legal and Regulatory Warnings
(Serious Concern)
If a dealer misrepresents a product, fails to honor written promises, or delays essential paperwork, there may be legal exposure under consumer protection laws. Consider these avenues:
- Magnuson-Moss Warranty Act: Federal law governing written warranties. If covered repairs are unreasonably delayed or denied, you may have claims. Learn more at the FTC: FTC Warranty Law Guide.
- FTC Deceptive Practices: Unfair or deceptive acts and practices in commerce are prohibited. Misleading advertising or undisclosed fees can be actionable. See: FTC Act overview.
- California Title/Registration Requirements: Dealers must transfer title and registration within statutory timeframes. Document delays and escalate to the California DMV or Attorney General if needed: File a consumer complaint with the CA Attorney General.
- Better Business Bureau: While not a government body, the BBB can reflect patterns of complaints and dealer responses. Search BBB for this dealership: BBB search for Reed’s Trailer Sales Inc. (Petaluma).
If you allege warranty violations, keep meticulous records: dated photos, inspection reports, texts/emails, and repair orders. Thorough documentation can be decisive if you pursue mediation, arbitration, or small claims.
Protect-Yourself Playbook for Buyers at Reed’s Trailer Sales (Petaluma)
- Get an independent inspection before signing: Book via RV Inspectors near me. Refusal by the dealer is a red flag.
- Insist on out-the-door pricing: Itemize all fees and dealer add-ons; reject non-mandatory items you don’t want.
- Rate shop your own financing: Secure a pre-approval from a bank/credit union. Compare APR and total cost to the dealer’s offer.
- Scrutinize extended warranties and GAP: Many are high-margin for the dealer and can be bought cheaper elsewhere. Read exclusions and cancellation terms.
- Test every system: Water, electric (120V and 12V), propane, HVAC, slides, generators, awnings, seals, and safety detectors—before you sign.
- Due bill clarity: Anything promised after delivery must be documented with dates, parts, and contacts.
- Communication protocol: Request one service contact and weekly written updates for any open repair orders.
For negotiating and delivery-day best practices, search buyer-focused explainers on independent channels like Liz Amazing’s: RV buyer negotiation and delivery checklists.
Where to Verify and Research Reed’s Trailer Sales Inc. (Petaluma)
Use these sources to check complaint trends, owner discussions, and video testimonials. These links will search for dealership-specific issues; review and refine terms as needed:
- YouTube: Reed’s Trailer Sales Inc. Petaluma CA Issues
- Google: Reed’s Trailer Sales Inc. Petaluma CA Issues
- BBB: Reed’s Trailer Sales Inc. Petaluma CA Issues
- Reddit r/RVLiving: Reed’s Trailer Sales Inc. Petaluma CA Issues
- Reddit r/GoRVing: Reed’s Trailer Sales Inc. Petaluma CA Issues
- Reddit r/rvs: Reed’s Trailer Sales Inc. Petaluma CA Issues
- PissedConsumer: Search “Reed’s Trailer Sales Inc. Petaluma CA” on-site
- NHTSA Recalls: Start here and refine by RV brand/model
- RVForums.com: Use the site search for “Reed’s Trailer Sales Inc. Petaluma CA”
- RVForum.net: Use the site search for dealership-specific threads
- RVUSA Forum: Search for “Reed’s Trailer Sales Inc. Petaluma CA Issues”
- RVInsider: Reed’s Trailer Sales Inc. Petaluma CA Issues
- Good Sam Community: Reed’s Trailer Sales Inc. Petaluma CA Issues
- Facebook RV brand/model groups via Google (enter your brand)
Above all, spend time in the lowest-rated Google reviews at the official profile: Reed’s Trailer Sales Inc. Petaluma Google Reviews. Look for patterns around pricing, paperwork, delivery condition, and service timelines. If you’ve had an interaction—good or bad—add your voice to help other shoppers.
Balanced Note: Are There Positives?
Not every customer story is negative. Many dealerships, including independent stores, have repeat clients who report smooth transactions and responsive service, especially on simple repairs or accessory installations. When evaluating Reed’s Trailer Sales Inc. in Petaluma, weigh recent, detailed reviews over older narratives, and prioritize specifics (invoice copies, dates, names, work orders) over general impressions. Improvements in staffing, parts pipelines, or process often show up in newer reviews first. Also cross-check whether management has begun replying to reviews with concrete remedies (loaner options, expedited parts ordering, revised inspection protocols). If you’ve seen recent improvements at this location, let us know what changed and when.
Key Takeaways for Reed’s Trailer Sales Inc. (Petaluma, CA)
- Your best leverage is before you sign: Independent inspection, written due bills with dates, and pre-arranged financing protect you from most pitfalls.
- Transparency traps: Watch for bundled add-ons, inflated doc or prep fees, and changes between the advertised and final price.
- Paperwork matters: Confirm title and registration timelines in writing; escalate delays to management quickly.
- Service realities: Ask about the current repair backlog, average warranty turnaround times, and parts sourcing before you buy.
- Community intelligence: Owner forums and YouTube investigators like Liz Amazing offer practical checklists and questions you should bring to the dealership. Search her channel for your RV brand to see common failure points.
What To Ask This Dealer Before You Commit
- Will you allow an independent inspector on-site prior to sale? If not, why?
- Provide an itemized out-the-door quote—no add-ons unless I opt in.
- What is your current service backlog for in-warranty units purchased here?
- How do you handle due bills? What’s the typical timeline and who is the point of contact?
- Will you check my VIN for open recalls prior to delivery and document that?
- What warranty plans do you sell? Are they cancelable and refundable pro rata? Can I choose any repair facility?
- What is your title and registration processing timeline, and how will you document it?
Final Assessment
Independent consumer education channels and owner forums have repeatedly shown that RV buyers face real risks with sales add-ons, rushed PDIs, and service delays industry-wide. Public reviews are the best barometer of what’s happening at the Petaluma location of Reed’s Trailer Sales Inc. right now. Study the most recent low-star reviews at the dealership’s Google Business Profile—note dates, specifics, and how management responds. Keep your risk exposure low: demand total pricing transparency, get a thorough third-party inspection prior to sale, and walk if the store resists. For deeper prep, watch a few buyer checklists and dealership negotiation breakdowns on Liz Amazing’s channel, then draft your own delivery-day plan.
Based on the seriousness of consumer risks documented across RV retail and the kinds of issues commonly reported in public low-star reviews—including those you can verify by sorting the Petaluma location’s profile by “Lowest rating”—we do not recommend proceeding with Reed’s Trailer Sales Inc. (Petaluma) unless you independently verify recent, positive buyer outcomes and secure a third-party inspection before signing. Otherwise, consider shopping other dealerships with stronger, consistent recent reviews and transparent, written commitments.
If you have firsthand experience with Reed’s Trailer Sales Inc. in Petaluma—positive or negative—what should other shoppers know?
Want to Remove this Report? Click Here
Help Spread the word and share this report:
Want to Share your Experience?