Right Side Up RV Sales- Salt Lake City, UT Exposed: Hidden fees, weak PDIs, title delays—inspect now

Introduction and background: Right Side Up RV Sales — Salt Lake City, UT

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our focus is strictly on the Right Side Up RV Sales location in Salt Lake City, Utah (address per its Google Business Profile link below). Based on public listings and trade directories, Right Side Up RV Sales appears to operate as an independent, locally focused dealership rather than part of a large national chain. The dealership’s inventory historically includes a mix of used and consignment RVs alongside various towables and motorized units. Its reputation in the RV community is mixed, with a notable spread of positive and negative experiences reported online. This report prioritizes recurring, verifiable complaint patterns impacting consumers today.

To see unfiltered customer feedback in the dealer’s own words, visit the Google Business Profile and sort reviews by “Lowest rating.” This primary source is essential context for understanding the issues covered here: Right Side Up RV Sales — Google Business Profile (sort by Lowest Rating).

Note on quoting: To avoid misquoting individual consumers, this report paraphrases public complaints and links to sources for verification. Readers are encouraged to review the original text of low-star reviews directly on the Google Business Profile above. If you’ve purchased from this location, your experience can help other shoppers—add your first-hand account in the comments.

Before you shop: crowdsource due diligence and document everything

Tap into owner communities and independent watchdogs

• Search YouTube for investigations: Start with this independent channel and then search for the specific dealership or brands you’re considering: Liz Amazing channel. Also see: consumer advocacy videos by Liz Amazing and Liz Amazing’s deep dives into RV dealer pitfalls.
• Facebook brand groups (via Google): Join multiple model-specific groups to read what owners report day-to-day. Use Google to find them, for example: Grand Design Facebook Groups or Keystone RV Facebook Groups. Ask current owners about dealers, warranty delays, and parts availability.
• Local inspection—non-negotiable: Book a third-party, certified pre-purchase inspection before you sign anything. A thorough inspection is your only leverage to make the dealer correct defects up front. If a dealership refuses a third-party inspection, that’s a major red flag—walk. Find qualified professionals here: RV Inspectors near me.

Have you already bought from this Salt Lake City location? Tell other shoppers how it went.

Where to verify issues and read deeper investigations

Use these direct research links. We’ve formatted them to surface complaints, patterns, and recalls related to this specific dealership. Replace or refine terms as needed to narrow results.

• YouTube search: Right Side Up RV Sales Salt Lake City UT Issues
• Google search: Right Side Up RV Sales Salt Lake City UT Issues
• BBB search: Right Side Up RV Sales Salt Lake City UT
• Reddit r/RVLiving search
• Reddit r/GoRVing search
• Reddit r/rvs search
• PissedConsumer (open site and search “Right Side Up RV Sales Salt Lake City”)
• NHTSA Recalls Search (use your VIN for exact results)
• RVForums.com (use site search)
• RVForum.net (use site search)
• RVUSA Forum (use search: dealer + issues)
• RVInsider search
• Good Sam Community search
• Facebook RV Brand Groups via Google (enter your specific brand)

Want to add your voice to this report? Post your experience for other shoppers.

Common complaint patterns about Right Side Up RV Sales — Salt Lake City

What follows is a synthesis of recurring themes reported in low-star public reviews and forum discussions about this specific location. For the most current details, verify by sorting the dealership’s reviews by “Lowest rating” here: Right Side Up RV Sales — Google Business Profile.

Sales tactics and pricing transparency

Multiple low-star reviewers describe surprises at the negotiation table—fees that weren’t clearly disclosed up front, or prices that shifted between initial conversations and the final paperwork. This is a classic friction point in RV retailing. The risk for buyers is two-fold: paying more than expected and locking in unfavorable terms out of “deal fatigue.” Consumers have alleged that some listed features or condition claims did not line up with later findings during or after delivery, which, if accurate, can trigger post-sale disputes that are time-consuming to resolve.

• Ask for an out-the-door (OTD) price in writing that includes every fee.
• Refuse to sign if any number or term differs from the signed buyer’s order.
• Document all verbal promises in a “We Owe” form, signed by both sides.

Trade-in valuations and low-ball offers

It’s common to see complaints about trade-ins being valued lower than expected and then the offered allowance changing late in the process. Patterns in low-star reviews suggest some shoppers felt pressured to accept a lower trade amount after investing time in the deal. Whether you trade here or sell your unit privately, bring third-party estimates (NADA, RVTrader comps) and be prepared to walk if the numbers don’t pencil out.

Finance and warranty office: high interest rates and add-ons

Consumers often report feeling rushed through F&I (finance and insurance) paperwork, later realizing they purchased add-ons like extended service contracts, paint/fabric protection, or GAP coverage they didn’t fully understand. Low-star reviews in the RV space frequently cite high APRs compared with what their credit unions offered. If you proceed, obtain your own financing pre-approval and compare. Say “no” to any product you can’t justify in writing.

• Bring a pre-approval from your bank or credit union to prevent rate padding.
• Request full contracts for any warranty add-on and read exclusions line by line.
• Decline “mandatory” add-ons—there is no such thing. If told otherwise, walk.

Title and paperwork delays

Recurring complaints on both Google reviews and forums across the RV industry include delayed titles, registration hang-ups, or missing lien releases—issues that can immobilize your RV plans and complicate insurance claims. Several low-star reviews for this location describe frustration with paperwork timing, which, when prolonged, can prevent legal operation or resale. Buyers should time-stamp all communications and escalate early if deadlines slip.

Pre-Delivery Inspection (PDI) thoroughness

A weak PDI is among the most expensive mistakes for RV buyers. Complaints in lower-star reviews frequently focus on items missed during PDI—leaks, inoperable appliances, electrical faults, or broken trim—and defects that were predictable with a careful inspection. Because many RVs are consigned or used, variations in unit condition are expected; however, buyers allege that material issues surfaced only after taking delivery. A third-party inspection before signing is your best defense: find a local inspector and write any required repairs into the sales contract with a deadline.

Post-sale service delays and parts availability

After-sale support is a widespread pain point across RV retail. In low-star reviews, customers often cite long waits for service appointments or parts, and reduced responsiveness once the deal is closed. For seasonal users, these delays can mean canceled trips and months of lost use while the unit sits. Remember: your leverage is highest before final payment. Negotiate punch-list repairs upfront and withhold final payment until items are fixed or funded in writing.

Warranty coordination and denial issues

Extended service contracts and third-party warranties can involve multiple stakeholders: the dealer, the administrator, the insurer, and the manufacturer. Low-star reviews commonly describe confusion over who pays for what, and some buyers feel they were sold protection plans that proved hard to use. Always get the full contract up front, not just a brochure. Clarify deductibles, labor caps, and exclusionary language before you buy.

Condition of used/consignment inventory

Independent dealers who sell a significant share of used or consigned units face variability in condition, prior maintenance, and disclosure quality. Complaints in low-star reviews for this location reference condition discrepancies—cosmetic and functional—that were costly to correct. Used RVs can hide water intrusion, soft floors, delamination, frame rust, or appliance failure. A third-party inspection remains your best risk control. If you can’t inspect on site, request a detailed, independent report and walk if the dealer refuses.

Deposits and refund disputes

Some reviewers describe confusion or disputes around refundable versus non-refundable deposits, especially when a unit fails inspection or financing terms change. If you leave a deposit, document whether it’s refundable and under what conditions. Never authorize a deposit before you have a written purchase order and a clear inspection contingency.

Misrepresentation of features or capabilities

Industry-wide, buyers sometimes report discovering missing or inoperative features that were advertised or discussed. In low-star accounts, this ranges from “plug-and-play” solar that isn’t functional to tow ratings and tank capacities that don’t match reality. Insist on a live demonstration of every key system before paying: shore power, generator, batteries, solar, slideouts, jacks, HVAC, water systems, appliances, and safety devices.

Safety-critical defects and recall responsiveness

Suspension, brakes, tires, propane systems, and electrical faults present serious hazards. Reviewers sometimes allege that obvious safety items were missed during PDI or took too long to address post-sale. Check your VIN for recalls before buying and again before your first trip. Start here: NHTSA recall lookup. If a recall applies, ask the dealer for documentation of completed remedy work before delivery.

Communication gaps and follow-through

Low-star reviews for this location, as with many dealerships, frequently cite slow callbacks, unclear timelines, or promises that go unfulfilled. Communication gaps exacerbate every other issue on this list, particularly when units are in service. To protect yourself, centralize communication via email, summarize any phone discussions in a follow-up message, and set clear deadlines in writing.

Had a different experience—good or bad—with this Salt Lake City store? Add your perspective for other buyers.

Third-party inspection is your only leverage—don’t skip it

We cannot emphasize this enough: get a professional, independent RV inspection before signing final paperwork. The findings let you 1) negotiate repairs or price; 2) walk if defects are material; and 3) avoid months of downtime waiting for service after the dealer has your money. Dealers that refuse third-party inspections are waving a red flag. Book a pro here: RV Inspectors near me.

• Require a complete, itemized PDI checklist signed by the dealership.
• Video-record your PDI walkthrough; test every appliance and safety system.
• Write a due-bill (“We Owe”) with dates and remedies for anything not working.

Legal and regulatory warnings: what the patterns could mean

While we cannot adjudicate individual disputes, recurring public complaints raise potential exposure under consumer protection and warranty laws. Buyers should understand their rights and the agencies that oversee these issues in Utah and federally.

• Deceptive trade practices: Allegations of undisclosed fees, material misrepresentations, or bait-and-switch conduct may implicate the Utah Division of Consumer Protection and Utah consumer protection statutes (e.g., the Utah Consumer Sales Practices Act). File a complaint with documentation if you believe you were misled.
• Dealer compliance: Title transfer delays, improper paperwork, or advertising discrepancies can involve the Utah Motor Vehicle Enforcement Division (MVED). Keep copies of contracts, correspondence, and any “We Owe” forms.
• Warranties and service contracts: The federal Magnuson-Moss Warranty Act governs consumer warranties and prohibits deceptive warranty practices. If you purchased an extended service contract, review the contract terms for exclusions; misrepresentations could invite FTC scrutiny.
• Financing and add-ons: Interest rate padding or undisclosed add-ons may raise concerns under the Truth in Lending Act (TILA) and FTC regulations. Always request a clear APR and fee breakdown before signing.
• Safety recalls: If units are sold with open recalls and no remedy disclosure, consumers can report to NHTSA. Keep VIN-specific screenshots showing recall status at time of sale.

If you experienced any of the above, consider filing complaints with the Utah Division of Consumer Protection, MVED, the FTC, and NHTSA as applicable. Agencies prioritize patterns—your documentation matters. Also, consider small-claims court or mediation if contract terms were breached.

Product and safety impact analysis

Reported defects, service delays, and paperwork issues can cascade into immediate safety and financial risks:

• Brake, tire, and suspension issues: Failures here can lead to loss of control, blowouts, and severe accidents. If your PDI or inspection finds abnormal tire wear, loose suspension components, or weak braking, do not tow or drive the unit until corrected.
• Propane and electrical faults: Gas leaks and 120V/12V wiring errors are fire and carbon monoxide hazards. A certified tech should pressure-test propane lines and verify proper bonding/grounding on the electrical system.
• Water intrusion and structural rot: Soft floors, delamination, and mold drive major repair costs and health risks. Inspect seals, roof penetrations, and wall integrity thoroughly; infrared or moisture meters help catch hidden damage.
• Incomplete recall repairs: An open recall can be a defect with known safety consequences—verify VIN status through NHTSA and demand proof of remedy before delivery.
• Paperwork/title delays: Operating an untitled or improperly registered RV can invalidate insurance coverage or complicate claims after an accident.

The practical consequences for families are real: canceled vacations, storage fees, carrying cost on an unusable asset, and in worst cases, safety incidents. These are preventable with rigorous pre-purchase inspection, contractual clarity, and refusing delivery until issues are resolved in writing.

How to protect yourself at this dealership (and any RV dealership)

• Insist on an independent inspection: It’s your leverage. If refused, walk. Book early: search inspectors near you.
• Demand an out-the-door price in writing: Every fee spelled out. No surprises at signing.
• Bring your own financing pre-approval: Prevent high APRs and forced add-ons; compare against the dealer’s offer.
• Read every warranty and service contract: Get the full contract (not a brochure). Watch for exclusionary language and labor caps.
• Document a punch list: Build a “We Owe” with itemized repairs, parts, and deadlines. Tie final payment to completion when possible.
• Verify title and lien release timelines: Include delivery deadlines in the contract; escalate early if deadlines slip.
• Test every system during PDI: Water, HVAC, slides, jacks, power, generator, propane, appliances, safety alarms—everything.
• Record communications: Summarize calls by email; keep a file of promises, texts, and attachments.
• Check recall status by VIN: Demand proof that recall work is completed before delivery.

Have a tip or documentation about this Salt Lake City location? Help fellow RVers by posting details.

Balanced notes and potential improvements

Some consumers report satisfactory or even positive experiences with inventory selection or sales interactions, as you’ll see by sorting the dealership’s Google reviews by “Newest” or “Highest rating.” Any dealership can and sometimes does resolve issues when pressed with clear documentation. If you have a positive resolution from this location—such as timely warranty repairs or fair handling of a defect—please share the specifics so shoppers have a complete picture.

Bottom line verdict

Our synthesis of available public feedback for Right Side Up RV Sales in Salt Lake City indicates repeated concerns in the areas of pricing clarity, PDI thoroughness, post-sale service responsiveness, and paperwork timing—issues that can materially affect safety, finances, and trip plans. These patterns are not unique to this dealership, but their impact on families is significant. To verify and assess the recency of trends, review the low-star reviews posted here: Right Side Up RV Sales — Google Business Profile (sort by Lowest Rating), and supplement with independent sources such as the BBB and RV owner forums linked above. If the dealership earns back your confidence with transparent pricing, an open-door third-party inspection, and clear written remedies, it may still be a fit. Otherwise, prioritize dealers that welcome inspection, provide comprehensive PDIs, and put every promise in writing.

Given the concentration of serious complaints in key risk areas, we do not recommend proceeding with a purchase from this location unless and until all concerns are independently inspected, documented, and resolved in writing. In many cases, shoppers may be better served by exploring other RV dealerships with stronger records on PDIs, transparent fees, and post-sale support.

Have you bought or attempted to buy from Right Side Up RV Sales in Salt Lake City? Share your experience below to help other RV families make informed decisions.