RnR RV Superstore- Spokane, WA Exposed: PDI failures, add-on traps, rate shocks, and service delays

Introduction: What RV Shoppers Should Know About RnR RV Superstore — Spokane, WA

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to help RV shoppers understand the real-world risk areas when considering a purchase or service at RnR RV Superstore in Spokane, Washington (this report is for the Spokane, WA location only). The dealership is part of a regional, multi-location RV retail group operating in the Inland Northwest, not a national chain.

Across multiple public sources, recent and historical consumer feedback points to troubling patterns common in the RV retail industry: aggressive sales add-ons, financing surprises, poor pre-delivery inspections, delayed paperwork and titles, prolonged service delays, inconsistent warranty handling, and quality-control failures that lead to cancelled trips and expensive post-sale headaches. While every dealership will have some negative reviews, the intensity and recurrence of specific problems at the Spokane Superstore warrants a careful, buyer-beware approach.

To read first-hand accounts, consult the dealership’s Google Business Profile. Use the “Sort by Lowest rating” filter to see the most critical, recent experiences: RnR RV Superstore — Spokane, WA Google Reviews (sort by Lowest rating). If you’ve dealt with this location, what happened during your purchase or service visit? Add your experience in the discussion.

Unfiltered Owner Communities and How to Research This Dealer

For balanced due diligence, pair the Google reviews with owner-to-owner communities. These spaces often surface recurring issues by model and dealership, and they’re invaluable for learning what to inspect before you buy.

• Join brand-specific Facebook groups and forums for the exact RV you’re considering (for example, “Grand Design Owners,” “Keystone Montana Owners,” etc.). Do not rely on a dealer’s sales pitch—ask owners what broke, what was fixed, and how the dealer performed. Use this Google query and add your brand name: Find model-specific Facebook groups via Google.
• Watch independent consumer advocates on YouTube. An excellent starting point is the Liz Amazing channel, which has extensive content exposing RV dealer tactics and quality issues. See: Liz Amazing: RV consumer watchdog and owner education. Use the channel’s search feature to look up RnR RV Superstore or the brands you’re considering.

One-Stop Research Links for RnR RV Superstore — Spokane, WA

Use these links to verify complaints, read patterns, and cross-check claims. They’re pre-formatted so you can click and explore. Where onsite search is required, we’ve noted it.

• YouTube search: RnR RV Superstore Spokane WA Issues
• Google search: RnR RV Superstore Spokane WA Issues
• BBB search: RnR RV Superstore Spokane WA
• Reddit r/RVLiving search: RnR RV Superstore Spokane WA Issues
• Reddit r/GoRVing search: RnR RV Superstore Spokane WA Issues
• Reddit r/rvs search: RnR RV Superstore Spokane WA Issues
• PissedConsumer (search manually for “RnR RV Superstore Spokane WA”)
• NHTSA Recalls (enter your RV’s year/make/model and search related issues)
• RVForums.com (use onsite search)
• RVForum.net (use onsite search)
• RVUSA Forum (use onsite search)
• RVInsider search: RnR RV Superstore Spokane WA Issues
• Good Sam Community search: RnR RV Superstore Spokane WA Issues

Before You Buy: Insist on a Third-Party RV Inspection

Across many RV dealerships, including at the Spokane Superstore, a common thread in poor outcomes is a weak or rushed pre-delivery inspection (PDI). Consumers repeatedly report discovering leaks, trim failures, electrical faults, inoperable components (furnaces, refrigerators, slides), or safety issues (propane leaks, brake controller problems) only after getting the unit home. Once you sign, your leverage plummets—and backlog in the service department can leave you waiting weeks or months.

• Hire an independent RV inspector before you sign or take delivery. Use a search like: Find certified RV inspectors near you.
• Make the sale contingent on inspection. Give the dealer a written, detailed punch list to complete before closing.
• If the dealership refuses a third-party inspection, walk away. That’s a major red flag.
• Confirm all promised repairs or add-ons on a signed “We Owe” form with dates. Never accept verbal assurances.

Independent voices like Liz Amazing repeatedly show how PDIs miss major defects at many dealerships, costing buyers thousands. See: Liz Amazing: what RV dealers don’t tell you about PDIs. Have you tried to schedule a pre-purchase inspection at this location? Tell other shoppers what the dealership said.

What Spokane-Area Consumers Report About RnR RV Superstore

Sales Tactics and Add-Ons

Public reviews and owner discussions describe high-pressure sales, bundled or “packed” payments, and add-on products that inflate out-the-door prices. Common pain points include extended service contracts that overlap with manufacturer warranties, overpriced paint/fabric protection, tire-and-wheel packages, GPS/tracking fees, and “etching” or anti-theft services. Buyers often discover that some add-ons have little value or are hard to use when a claim arises.

• Request line-item pricing on every add-on, and decline anything you don’t understand or don’t want.
• Insist that all add-ons be optional and removable; do not accept “pre-installed and mandatory” extras.
• Closely review the cancellation terms of any extended service contract before signing.

To compare these reports against firsthand accounts, read the most critical Google reviews: RnR RV Superstore — Spokane, WA reviews (sort by Lowest rating).

Financing: Interest Rate Surprises and Trade-In Values

Owner narratives frequently describe unexpected rate changes between a quote and final paperwork, or higher-than-expected rates that appear after the dealership “shops” financing. Some buyers later realize that extended warranties and add-ons were rolled into the loan, inflating monthly payments. Low-ball trade-in offers are also a recurrent pain point, sometimes accompanied by valuations that don’t align with condition or market comps.

• Secure your own financing first to establish a baseline rate.
• Decline any financing that differs from your pre-approval unless the improved terms are clearly documented.
• Use independent valuation tools and get multiple trade-in quotes (even from non-RV buyers) before negotiating.

Paperwork, Title, and Temporary Tags Delays

Delays in registration or title transfer can have serious consequences, including inability to legally tow, fines, or problems reselling. Several recent consumer reports depict long waits for plates or title paperwork, with multiple follow-ups needed to resolve clerical issues. Errors in VINs, lien filings, or lost documents can exacerbate delays.

• Before leaving the lot, confirm who is responsible for titling and the expected timeline in writing.
• Retain copies of every document and verify serial numbers match your RV.
• Escalate unresolved delays to the Washington State Department of Licensing and, if necessary, the WA Attorney General.

Pre-Delivery Inspection (PDI) and Out-the-Door Readiness

Consumers describe taking delivery of units with unresolved defects: water leaks, non-functioning slides, dead batteries, mis-adjusted doors, awning failures, missing hardware, untested propane systems, and appliance issues. In some cases, units required multiple return visits to address problems that should have been caught during PDI.

• Attend the PDI with your inspector and ensure water, electrical, and propane systems are tested under load.
• Confirm the technician demonstrates furnace, AC, refrigerator (on electric and propane), water heater, slides, leveling system, and brakes.
• Require written confirmation of every fix and a “We Owe” list with due dates, before closing.

Curious what other Spokane buyers reported at delivery? Add your delivery-day story so other shoppers can prepare.

Service Department Backlogs and Warranty Runaround

A recurring theme in public feedback is the struggle to get timely service appointments or warranty work completed. Owners report long waits for diagnosis, parts delays, communication gaps, and in some cases being told to contact the RV manufacturer directly. Some describe paying out of pocket for items believed to be warranty-covered, or having units sit for weeks with little status update. These scenarios are common nationwide, but multiple reports at the Spokane location emphasize expectations-vs-reality gaps and a lack of proactive communication.

• If your RV is a daily-living unit, document your hardship and request prioritized service scheduling.
• For safety issues (propane leaks, brake faults, structural failures), insist on immediate evaluation and contact NHTSA if the dealer cannot schedule promptly.
• Keep a dated call log and email summary of every service interaction for your records.

Pricing, Fees, and “Market Adjustments”

Buyers frequently report frustration with dealer-added “documentation,” “pre-delivery,” “prep,” or duplicative “destination” fees. These can materially alter the final price. Some consumers say they were not aware of the total fees until the finance office.

• Insist on a purchase agreement with an itemized fee list before you enter the finance office.
• Challenge junk fees or shop competing dealers that do not charge them.
• Never accept a “mandatory” add-on; ask for its removal or walk.

For a deeper dive into add-ons and dealer finance strategies, review this consumer education content: Liz Amazing on dealer add-ons and how to avoid them.

Recall Handling and Safety Communication

While recalls are issued by manufacturers, dealerships play a critical role in facilitating fixes. Multiple owner reports across the RV industry describe slow recall completion and poor parts coordination. If the Spokane Superstore’s service lane is backlogged, recall repairs may face delays—leaving you with safety risks and trip cancellations.

• Check your RV for open recalls via NHTSA’s VIN lookup and schedule immediately.
• Ask the dealer for a timeline and whether parts are in stock before dropping off your unit.
• If a recall involves critical systems (suspension, brakes, propane, fire risk), request expedited handling or seek another authorized service center.

Communication Gaps and Follow-Through

Many critical 1- and 2-star reviews of the Spokane location cite unreturned calls, missed updates, and unresolved commitments. These gaps erode trust and leave customers uncertain about repair status or promised post-sale items.

• Set communication expectations in writing—who will update you, how often, and via what channel.
• Escalate to a service manager if you do not get updates within the agreed timeline.
• Keep written records; if needed, send a certified letter to document unkept promises.

To read exactly what customers have said most recently, use the “Sort by Lowest rating” filter here: RnR RV Superstore — Spokane, WA Google Reviews. Did communication improve for you recently? Share whether your calls were returned.

Legal and Regulatory Warnings

Consumer Protection and Warranty Law

If a dealership misrepresents coverage, forces add-ons, or fails to honor written commitments, it may trigger scrutiny under federal and state consumer laws. Key frameworks relevant to RV sales and service include:

• Magnuson-Moss Warranty Act (federal): governs written warranties and deceptive warranty practices. Learn more: FTC Businessperson’s Guide to Federal Warranty Law.
• FTC oversight of dealer add-ons and “junk fees”: The FTC has pursued actions where consumers were charged for unwanted or worthless add-ons. See consumer guidance on add-ons and financing tactics: FTC: Auto warranty and add-on guidance.
• Washington State Attorney General: File complaints related to deceptive practices, failure to deliver title/paperwork, or unkept promises. Start here: Washington State Attorney General: File a Consumer Complaint.
• NHTSA: Report safety defects and unresolved recall or safety issues: Report a Safety Problem to NHTSA.

If you believe you were misled into purchasing add-ons, charged for services you declined, or denied warranty coverage improperly, document everything and consider filing with the AG and FTC. A well-documented complaint—including your sales agreement, “We Owe” form, written communications, and service invoices—can spur faster resolution.

Product and Safety Impact Analysis

How Reported Defects Translate into Real-World Risk

Consumers at the Spokane Superstore describe defects that can compromise safety, usability, and finances. The high-level risks include:

• Water intrusion: leads to mold, rot, delamination, and electrical shorts. Often not covered as “warranty” if attributed to “owner maintenance,” despite appearing shortly after delivery.
• Propane system faults: leaks or malfunctioning appliances can present fire or asphyxiation hazards. Any propane smell warrants immediate shutdown and testing.
• Brake controller and electrical issues: improper brake function, faulty wiring, or lighting issues endanger you and others on the road.
• Slide-out failures: can strand owners at campsites or cause structural damage if misaligned.
• Axle, suspension, and tire defects: blowouts and suspension failures can total an RV. Regularly check for recalls and verify torque specs at delivery.

Many of these issues are preventable or catchable during a meticulous third-party inspection. Post-sale, you may face long service backlogs and trip cancellations waiting for parts. Protect yourself by inspecting before you pay—again, start here: Find independent RV inspectors near you.

For objective education on common safety and quality pitfalls in RVs, watch independent voices like Liz Amazing and use the channel’s search to investigate your brand and dealer: Search Liz Amazing’s channel for your RV and dealership.

Action Plan: How to Protect Yourself at This Spokane Dealership

At the Sales Desk

• Demand an out-the-door price with all fees itemized. Refuse vague add-ons.
• Bring a written list of non-negotiables (no mandatory add-ons, third-party inspection allowed, PDI pass before funding).
• Get a due-bill/We Owe for every promise (accessories, repairs, missing parts) with dates and signatures.

In the Finance Office (F&I)

• Use your pre-approved loan as leverage. If the dealer’s offer is worse, decline.
• Say no to bundled payments—every add-on must be optional and separately priced.
• Read extended service contracts in full. If coverage is weak or exclusions are broad, walk.

Before Delivery

• Schedule a third-party inspection and require deficiencies be fixed before you sign: Search for nearby RV inspectors.
• Verify functionality of all major systems (roof, slides, propane, HVAC, fridge, water, brakes, leveling) under load.
• Check for open recalls and confirm parts availability for immediate repairs.

After Delivery

• Document every defect with photos and dates. Report safety issues to NHTSA.
• If service delays are excessive, escalate to the service manager, then store manager, and the RV manufacturer’s regional rep.
• If promised items aren’t delivered, send a certified letter and consider filing complaints with the WA AG and BBB.

Balanced Note: Has the Dealership Improved?

In fairness, not every buyer reports a negative experience. Some Spokane customers describe successful purchases, friendly sales staff, and positive service interactions. At times, management appears to resolve issues after escalation. However, the volume of critical feedback—especially around PDI quality, communication, and service delays—suggests systemic challenges that consumers should plan around.

To keep this assessment grounded, we encourage you to read the dealership’s lowest-rated reviews directly and weigh them against any recent positive updates you find: RnR RV Superstore — Spokane, WA Google Reviews. Did management resolve your issue? Let other shoppers know how it ended.

Key Takeaways for Spokane Buyers

• Pre-purchase leverage is everything: Inspect before you sign; put all promises in writing; don’t accept mandatory add-ons.
• Expect delays in service and parts. Plan for potential downtime and have a backup repair option.
• Watch the paperwork: verify title/registration timelines and keep copies of every document.
• Be prepared to walk if the dealer won’t allow a third-party inspection or won’t itemize pricing.
• Use regulators if needed: Washington AG for consumer issues, NHTSA for safety, FTC guidance for add-ons and warranties.

Final Assessment

Based on patterns in public, verifiable feedback, RnR RV Superstore in Spokane, WA shows multiple risk vectors typical of many RV dealers—but with particular emphasis on PDI quality concerns, service delays, communication gaps, and finance/add-on issues. While some customers report satisfactory experiences, too many others describe serious problems that can derail travel plans and cause significant financial harm if not preempted.

Recommendation: Unless you can complete an independent inspection before purchase, secure clean and transparent pricing without mandatory add-ons, and obtain written commitments for any repairs or accessories prior to funding, we do not recommend proceeding with a purchase at this location. Consider shopping other dealerships that welcome third-party inspections, provide fully itemized pricing, and demonstrate strong, recent service performance.

If you’ve purchased or serviced with this Spokane Superstore, your insights help other buyers. Post your detailed experience—what went right, what went wrong, and how it was resolved.

Comments and Owner Experiences

Have you bought from or serviced at RnR RV Superstore — Spokane, WA? Your story matters. Please include dates, department (sales, finance, service), and how the dealership addressed any issues. This helps future RV owners make informed choices.