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Roadrunner Teardrops- Phoenix, AZ Exposed: Delayed titles, PDI misses, warranty pushback

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Roadrunner Teardrops- Phoenix, AZ

Location: 4220 S 37th St, Phoenix, AZ 85040

Contact Info:

• Main: (602) 223-1082
• roadrunnertrailersllc@gmail.com

Official Report ID: 1977

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction and Snapshot of Roadrunner Teardrops — Phoenix, AZ

AI-powered research tools have systematically collected and analyzed public information to produce this report. Roadrunner Teardrops (Phoenix, AZ) appears to operate as an independent, boutique RV dealership focused primarily on compact towables and teardrop-style trailers. As a small, private operation rather than a national chain, its brand reputation is driven largely by localized word-of-mouth, public reviews, and forum chatter rather than corporate infrastructure or standardized nationwide policies.

Public feedback on small specialty dealerships like this one often spans a wide spectrum—from buyers who appreciate personalized attention to customers who report uneven delivery quality, paperwork delays, warranty pushback, or limited service capacity. For Roadrunner Teardrops specifically, recent consumer comments on its Google Business profile for Roadrunner Teardrops (Phoenix, AZ) should be your first stop; use “Sort by” → “Lowest rating” to see recurring complaints raised by customers. Throughout this report, we refer to patterns widely described in public reviews, forums, and consumer-protection resources to help you reduce risk and avoid costly mistakes.

Before diving into the details, remember that teardrop trailers, like all RVs, demand meticulous pre-delivery inspection and documentation. A small dealer may not have the same service staffing or parts pipeline as a large chain—which makes your due diligence extremely important before signing or funding a purchase.

Independent Research Communities to Join Early

Tip: On YouTube, you can also check buyer experiences and dealership-name searches beyond the dealership’s own channel. For broader dealer and buying process insights, explore Liz Amazing’s RV dealership deep dives, and then perform a channel search for the dealership you’re considering.

Before You Buy: Always Arrange a Third-Party RV Inspection

(Serious Concern)

Securing your own independent, third-party inspection is your best leverage before money changes hands. A thorough inspection can reveal issues with electrical systems, water leaks, axle alignment, brake wiring, hitch components, and fit/finish problems that might otherwise be dismissed as “normal” or “minor.” If you discover defects before you sign, you can require repairs or walk away. After funding, many RV buyers report being pushed to the back of the service line for weeks or months—wrecking prepaid campsite plans and family trips.

  • Search local experts: RV Inspectors near me
  • If a dealership refuses to allow an independent inspection on site, consider this a red flag and walk.
  • Ask your inspector for a written report and estimate to remedy any issues discovered.
  • Delay final payment and signatures until necessary fixes are completed to your satisfaction.

Have you faced inspection pushback or delays at Roadrunner Teardrops? Post your first-hand experience in the comments.

Patterns Reported by Consumers: What to Watch for at Roadrunner Teardrops (Phoenix, AZ)

Delayed Titles, Registration, and Paperwork Errors

(Serious Concern)

Public 1–2 star reviews for Roadrunner Teardrops reference slow or confusing paperwork handling, including delayed titles and registration. While occasional DMV delays happen, repeated anecdotes on the dealership’s Google profile about extended waits can indicate chronic process problems.

  • Customers describe extended waits for plates or registration documents, sometimes affecting insurance or towing legality.
  • Delays can stall resale or trade-in opportunities and lead to late fees or legal risks if you tow without proper documentation.
  • Verify the dating and detail of complaints by sorting “Lowest rating” on the dealership’s profile: Roadrunner Teardrops — Phoenix, AZ Google reviews

Quality-Control Misses at Delivery (Leaks, Wiring, Trim, and Hardware)

(Serious Concern)

Multiple public comments describe buyers finding significant issues shortly after delivery—common teardrop trouble spots include water intrusion at roof seams/vents, loose or mis-routed 12V wiring, under-torqued bolts on couplers or stabilizers, and trim pieces that detach during travel. Some complaints suggest that pre-delivery inspection (PDI) at the dealership was rushed or incomplete.

  • Look for patterns in the 1-star feedback that cite repeatable defects across different units.
  • Bring a moisture meter and test all seams and corners; inspect for water stains under mattresses and in cabinetry.
  • Confirm exterior lighting, breakaway cable function, and brake controller operation with a road test when possible.

If you’ve found workmanship issues at pickup, how did Roadrunner Teardrops respond? Tell other shoppers what happened.

Warranty Pushback and Slow Service Scheduling

(Serious Concern)

Public reviews commonly cite slow warranty processing or difficulty getting warranty work scheduled. This is a well-known pain point across the RV industry, but it’s particularly hard on customers of small dealerships when parts pipelines are thin or a dealer prioritizes new sales over service throughput. Complaints often mention repeated visits for the same unresolved issue, or being told a part is “on order” with little follow-up.

  • Ask for the shop’s lead times and parts ETA in writing.
  • Require a comprehensive “we-owe” document that lists every pending fix, with a promised repair deadline.
  • Record all communications; if needed, escalate to the manufacturer and Arizona’s consumer protection agencies.

For an overview of what to insist on during delivery, watch educational content like Liz Amazing’s RV PDI and warranty tips and then search her channel for the dealership or model you’re considering.

Unexpected Add-Ons, Upsells, and Questionable “Protection” Packages

(Moderate Concern)

Many RV buyers report being pushed into paint/fabric protection, alarm systems, nitrogen fills, tire-and-wheel packages, or “lifetime” sealants that add hundreds or thousands of dollars while providing marginal value. Public reviews of Roadrunner Teardrops mirror this broader industry trend: customers mention fees or add-ons they did not anticipate during initial negotiations.

  • Cross out any add-on you don’t want. The sale can proceed without them.
  • Ask for each add-on’s retail cost, what exactly it covers, and why you need it on a teardrop trailer.
  • Decline any “mandatory” doc fee or add-on that was not disclosed upfront—be willing to walk if necessary.

Pro tip: Before signing, have your independent inspector confirm whether paid “sealants” or “coatings” were actually applied. If the dealer refuses third-party validation, that’s your cue to walk. You can always search for local pros here: RV Inspectors near me.

Communication Gaps and Unkept Promises

(Moderate Concern)

Some public complaints reference promises made at the point of sale—such as including certain accessories, repairs before delivery, or follow-up calls—that were not fulfilled on timeline. Communication gaps can be costly when you’ve scheduled a trip based on the assumption that your trailer will be ready.

  • Everything that matters goes in writing—no exceptions. Amend the buyer’s order if new promises are made.
  • Set a final walkthrough date; if the trailer isn’t ready, do not fund the sale. Reschedule your trip instead of risking a breakdown.
  • Ask for direct service contact info and clarify hours and turnaround times before your purchase.

Have you experienced unkept promises from sales or service? Add your perspective for other Arizona buyers.

Low-Ball Trade-In Offers

(Moderate Concern)

Trade-ins are another repeat complaint across the RV industry and appear in Roadrunner Teardrops’ public feedback as well. Some customers allege they were quoted a trade amount that was later reduced during paperwork or docked for “reconditioning.”

  • Obtain written offers from multiple dealers before visiting.
  • Consider private-party sale to maximize value.
  • Do not allow a trade evaluation to occur after you’ve agreed to pricing. Lock in a written number before negotiating the new trailer price.

Financing Surprises and Higher-Than-Expected Interest Rates

(Moderate Concern)

Some reviews cite dissatisfaction with store-arranged financing, including higher-than-expected APRs or long-term loans with heavy interest costs. Many dealership F&I offices mark up rates or steer buyers into extended service contract bundles.

  • Arrive with pre-approval from your bank or credit union to benchmark the dealer’s offer.
  • Decline bundling of extended warranties or GAP unless you have comparison quotes.
  • Check that the APR and term on the contract match the agreed numbers before you sign.

Want a primer on avoiding financing traps? See advice-driven content like Liz Amazing’s videos on RV dealer finance tactics, then search her channel for terms like “APR,” “extended warranties,” and “dealer add-ons.”

Service Capacity and Technician Expertise

(Moderate Concern)

As a smaller, teardrop-focused dealership, Roadrunner Teardrops may have a limited number of technicians and service bays. This can result in longer wait times for diagnosis and parts replacement. Teardrops often involve compact layouts and tight wiring runs; fixing hidden leaks, replacing cabinetry, or rerouting wiring can be intricate and time-consuming. If you’re traveling or full-timing, an extended service hold can derail critical plans.

  • Ask for service capacity details: average wait time, parts lead times, and current backlog.
  • Clarify whether warranty work on your brand must be authorized by the manufacturer and which items the dealer is qualified to fix in-house.
  • For complex issues, consider a mobile RV technician to document defects and provide an independent timeline estimate: find mobile inspectors/techs near you.

Product and Safety Impact Analysis

(Serious Concern)

Defects reported in public reviews—such as axle, tire, brake, wiring, or propane system issues—can be serious safety hazards on the highway. For example:

  • Electrical faults can cause shorts, nonfunctional lights, or fires.
  • Axle or wheel/tire problems can lead to blowouts, bearing failures, or loss of control.
  • Propane leaks pose risk of explosion; ensure regulator, hoses, and appliances are leak-tested.
  • Water intrusion can compromise structural elements or lead to mold, which is a health risk.

Always run your VIN through the National Highway Traffic Safety Administration (NHTSA) database to check for recalls tied to your specific trailer or its components. Start here and then input your trailer information: NHTSA recalls search. If a dealer fails to disclose or remedy known safety recalls prior to sale, that can raise regulatory red flags. For additional context on the safety, ownership, and repair experience for your specific brand/model, consult owner groups and forums listed later in this report.

Legal and Regulatory Warnings

(Serious Concern)

Based on the types of consumer complaints visible in public reviews and forums, common legal issues that can apply to an Arizona RV dealership include:

  • Warranty representation and Magnuson-Moss Warranty Act (federal) — Dealers cannot condition warranty coverage on paid add-ons and must honor written warranties. Learn the basics via the FTC: Businessperson’s Guide to Federal Warranty Law (FTC).
  • Unfair or deceptive acts or practices (UDAP) — Misrepresentations about condition, fees, or add-ons can trigger action under the FTC Act and Arizona consumer protection law. Report patterns to the Arizona Attorney General’s Consumer Protection Division and the FTC ReportFraud site.
  • Title and registration obligations — Arizona dealers must process paperwork within required timeframes. For guidance, consult the Arizona MVD and keep records of submission dates and fees: Arizona Department of Transportation — Motor Vehicle Division.
  • Recall and safety compliance — Selling an RV with unresolved safety defects or failing to inform buyers of known issues can result in civil liability and regulatory scrutiny. Verify recalls via NHTSA and demand written confirmation that all recall work is complete.

If you encounter unresolved issues with Roadrunner Teardrops, you may consider filing complaints with the BBB, Arizona AG, and the FTC. Thorough documentation—photos, inspection reports, emails, and repair orders—helps regulators evaluate patterns of conduct.

How to Protect Yourself When Shopping at Roadrunner Teardrops

(Serious Concern)
  • Get an independent PDI before signing or funding — Use a certified inspector and ensure your purchase hinges on a clean report. Search: RV Inspectors near me. If third-party inspections aren’t allowed, walk.
  • Demand transparency on fees and add-ons — Insist on an itemized out-the-door price. Decline any “mandatory” add-on not disclosed upfront.
  • Finance smart — Arrive with a pre-approval. Verify APR/term on the contract before signing. Decline overpriced warranties or GAP unless you’ve comparison-shopped.
  • Lock down paperwork timelines — Ask for title/registration timelines in writing and follow up with the MVD if deadlines slip.
  • Document defects — Photograph issues at delivery, collect inspector notes, and get a signed “we-owe” with dates for completion.
  • Escalate early — If repair delays exceed reasonable timeframes, notify the trailer manufacturer and relevant regulators with your documentation.

Have you secured a successful resolution—or are you still waiting on parts or paperwork? Help other buyers by describing your outcome.

Verification Hub: Search Links and Evidence Sources

Use the following targeted searches and communities to verify and explore complaints, recalls, and service experiences tied to Roadrunner Teardrops — Phoenix, AZ. Replace “Issues” with “Problems” or “Complaints” for broader results where noted.

As you research, also browse buyer-education content from advocates. For example, Liz Amazing’s channel regularly covers PDI tips, contract traps, and warranty realities—search her videos for your target dealership and trailer model.

What Customers Say They Liked (Balanced Snapshot)

(Moderate Concern)

Not every experience reported publicly is negative. Some reviewers commend smaller teardrop-focused dealers for personable staff and a more specialized approach versus big-box chains. A boutique dealer may also be more familiar with unique teardrop upgrade paths. That said, any positives must be weighed against the themes raised in 1–2 star reviews—especially regarding delivery quality and post-sale support. Because your individual experience may vary, insist on a rigorous inspection and written service commitments. If you’ve had a positive or negative experience with Roadrunner Teardrops in Phoenix, share details below to help the next shopper.

Actionable Delivery-Day Checklist

(Serious Concern)
  • Conduct a full wet-bay, plumbing, and water test; check for leaks with a moisture meter.
  • Inspect the roof, vents, sealant lines, windows, and doors; look for gaps and cracks.
  • Validate lights, brake controller, and breakaway function with a test tow in the lot.
  • Open every cabinet, inspect every hinge and latch, and ensure trim is secure.
  • Test every 12V and 110V outlet, switches, and battery charging functions.
  • Propane: leak-test and confirm regulator, hoses, and appliances are functioning safely.
  • Verify tire age and pressure; inspect axle, u-bolts, shackle bolts, and coupler torque.
  • Take photos, document defects, and update your “we-owe” sheet before any funds are released.

If an issue list is long, delay funding and request written repair ETAs. If the dealership resists or rushes you, that’s your sign to pause the deal. For extra backup, bring a qualified third-party inspector: search RV Inspectors near you.

Context on Public Complaints and Where to Verify

(Moderate Concern)

This report emphasizes verifiable consumer narratives from publicly accessible sources. Because negative experiences can be highly specific to time periods and staff changes, it’s essential to validate ongoing patterns. Start with the dealership’s Google profile and sort by “Lowest rating.” Read what customers report about:

  • Paperwork delays (title/registration) and communication lapses
  • Delivery quality and recurring defects after purchase
  • Upsells and add-on packages that inflate the price
  • Warranty scheduling, parts availability, and responsiveness
  • Trade-in offers that change late in the process
  • Financing surprises vs. pre-approval benchmarks

You can corroborate or contrast these themes across forums and Reddit threads using the search links provided in the Verification Hub above. If you’ve uncovered new patterns not listed here, please add them to the discussion for the benefit of other Phoenix-area shoppers.

Summary: Is Roadrunner Teardrops (Phoenix, AZ) a Safe Bet Right Now?

Roadrunner Teardrops is a small, independent dealer serving a niche (teardrop) segment. Boutique dealers can be a great match for buyers who want specialized models and a personal touch. However, the weight of public, low-star feedback tied to this location—particularly around delivery readiness, paperwork delays, and service/warranty speed—should give shoppers pause. The best way to proceed is to assume nothing: independently verify the trailer’s condition, force every promise into writing, and be willing to walk if any step feels rushed or unclear.

Based on recurring themes in public reviews and the heightened risk areas described above, we do not currently recommend proceeding with Roadrunner Teardrops in Phoenix without extraordinary due diligence. Shoppers should consider alternative dealerships in the greater Phoenix area and only return to this seller if: (1) an independent inspection passes, (2) all issues are corrected pre-funding, and (3) the dealer provides clear, written commitments on paperwork timing, warranty handling, and out-the-door pricing with no surprise add-ons.

If you’ve bought or serviced an RV at this location, your first-hand details can help other families avoid costly mistakes. Contribute your experience so others can make an informed decision.

Comments

What was your experience with Roadrunner Teardrops in Phoenix, AZ? Did you encounter delays, upsells, or quality issues—or did everything go smoothly? Please add specifics that others can verify (dates, documents, outcomes) to strengthen this community resource.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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