Rogers Rv – Burnet, TX Exposed: reported hidden fees, title delays, rushed PDIs & service backlogs
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Rogers Rv – Burnet, TX
Location: 108 S Water St, Burnet, TX 78611
Contact Info:
• Main: (830) 237-2004
• info@rogersrvtx.com
• sales@rogersrvtx.com
Official Report ID: 5271
Introduction and Background
AI-powered research tools have systematically collected and analyzed public information to produce this report. The objective is to give RV shoppers an evidence-informed, consumer-focused profile of Rogers Rv in Burnet, TX, including reported issues and documented risks that buyers should consider before committing to a purchase or service.
Based on public listings and available business profiles, Rogers Rv in Burnet, Texas appears to operate as a locally owned, independent dealership rather than part of a national chain. As with many small or regional RV dealers, experiences reported by customers range from positive to highly critical, with the most serious concerns centered on sales transparency, service delays, paperwork/title timing, upsells, and post-sale support. This report prioritizes the most recent and significant complaints and risk patterns, while acknowledging that experiences can vary.
To read real-world experiences, visit the dealership’s Google Business Profile and sort by lowest rating to see recent negative reviews: Rogers Rv — Burnet, TX Google Business Profile. Readers are encouraged to verify the most current feedback directly.
If you’ve worked with Rogers Rv in Burnet, your firsthand account can help other shoppers—add your experience in the comments.
Where to Find Unfiltered Owner Feedback Before You Buy
- Google Reviews: Start with the dealer’s profile linked above, then choose “Sort by lowest rating.” This view often surfaces patterns in pricing discrepancies, paperwork delays, or service quality.
- YouTube Investigator: Consumer advocate and RVer Liz Amazing has extensively documented pitfalls in RV shopping and ownership. Explore her channel for dealership due diligence tactics and search for the dealer you’re considering:
Liz Amazing’s channel: RV buyer beware insights. Later in this report, we link additional videos and search tips. - Reddit Communities: Check r/rvs, r/RVLiving, and r/GoRVing for dealership experiences in Texas Hill Country. Search for the dealer name and city, and look for multi-comment threads that validate claims with documentation.
- Facebook RV brand groups: Join groups for the exact make/model you’re considering to see owner-reported defects, parts delays, and warranty realities. Use this search to find groups for your specific model:
Google search: “[Your RV Brand] Facebook Groups”. - NHTSA recalls by VIN: Enter the VIN of any unit you’re considering to check for unresolved safety recalls and technical service bulletins.
When you’re ready, please share what you’ve seen in the field to help other shoppers.
Before You Sign: Get a Third-Party RV Inspection
(Serious Concern)
Industry-wide, one of the most costly mistakes buyers make is skipping an independent, third-party inspection before taking delivery. This is your only leverage to compel corrections, repairs, or price adjustments prior to funding and final signatures. After the sale is complete, many owners report being pushed to the “back of the line” for service—sometimes for weeks or months—while camping plans are cancelled and warranty clocks keep ticking.
- Hire a certified inspector who is not affiliated with the dealer and who provides a detailed written report, moisture readings, and high-resolution photos.
- Make your purchase contingent on inspection results and re-inspection after repairs are completed.
- If the dealership does not permit a third-party inspection on-site, treat that as a major red flag and walk away.
- Find local pros with a simple search: RV Inspectors near me.
For more negotiation and inspection pointers, consumer educator Liz Amazing offers practical checklists and scenarios based on actual buyer experiences. See: Liz Amazing on hidden costs and buyer traps.
Reported Sales and Finance Problems
Pricing Transparency and Add-Ons
(Serious Concern)
Low-star reviews on the dealer’s Google Business Profile indicate concerns about sales price changes during paperwork, add-on fees added late in the process, and confusion over optional products presented as “required.” Always insist on an itemized out-the-door price in writing, including taxes, title, registration, freight/PDI, and any add-on packages. Compare this to NADA/market comps and firmly reject non-essential items you didn’t request.
- Request a final, signed buyer’s order with line-item detail before authorizing any credit application or deposit.
- Ask for a printed disclosure stating which add-ons are mandatory and which are optional, acknowledging your right to decline them.
- Bring a calculator and verify math, interest, term, and monthly payment independently—don’t sign if they don’t exactly match your understanding.
To see how RV shoppers handle pricing disputes, look for dealership-specific threads on Reddit and YouTube using the research links later in this report, and review Google’s “lowest rating” filter for Rogers Rv in Burnet.
Trade-In Valuations
(Moderate Concern)
Many RV dealers, large and small, have a reputation for offering low trade-in values and then making up profit through financing or add-ons. If trade value is critical, shop your unit independently through private buyers or RV consignment to benchmark fair market value. A low-ball trade can erase any advertised discount on the new or used RV you’re purchasing.
- Get multiple written trade-in bids. Use NADA/RVTrader comps and gather maintenance records to justify your asking price.
- Consider selling your trade privately to simplify the purchase and gain negotiating power at the dealership.
Financing and Interest Rates
(Serious Concern)
Some low-star reviews in the RV retail sector commonly cite higher-than-expected APRs, unexplained loan terms, or pressure to use in-house financing. Consumers should secure pre-approvals from banks or credit unions to create a baseline. Be cautious with any last-minute changes in rate or term “to make the deal work.” If numbers shift at signing, step back and verify everything before continuing.
- Bring a written pre-approval from your credit union or bank.
- Compare dealer financing to your pre-approval—accept the better total cost of credit, not just a lower monthly payment.
- Decline any “packing” of payments with extra products you didn’t ask for.
Upsells: Extended Warranties, Fabric Protection, and More
(Moderate Concern)
Extended service contracts, fabric/paint protection, and gap insurance can be useful in some cases, but they are frequently overpriced and sometimes redundant with manufacturer warranties. Read contracts carefully and verify what’s covered, what’s excluded, and how deductible and claims processes work. Many consumers find better coverage and pricing from third-party providers outside the dealership.
- Ask for the full policy booklet—not a brochure—and take it home to read.
- Request a cash price that excludes all add-ons to see the true difference.
- Confirm cancellation rights and prorated refunds for any F&I products.
For a deep dive on dealership upsells and how to evaluate them, explore this resource: Liz’s investigative videos on RV dealer add-ons.
Paperwork, Titles, and Delivery Delays
Delayed Titles, Registration, and Missing Documents
(Serious Concern)
Across the RV industry, delayed title transfers and paperwork mishandling can trap owners in a bureaucratic limbo—unable to register, insure, or legally tow their RV. Negative reviews about such delays often mention weeks of waiting and multiple calls with limited updates. If your documents are late, escalate in writing and set a firm timeline for resolution. In Texas, you generally need a properly assigned title to register your vehicle; prolonged delays can also impair your ability to sell or refinance.
- At delivery, verify the accuracy of VIN, odometer, lienholder information, and buyer’s order totals.
- Ask for tracking numbers and contact details for the title department. Document all follow-ups via email.
- If delayed beyond the promised timeframe, consider contacting the Texas Department of Motor Vehicles and the Texas Attorney General’s Consumer Protection division for guidance.
If you experienced paperwork delays with Rogers Rv in Burnet, please describe your timeline and resolution for fellow shoppers.
Service Department and Warranty Support
Pre-Delivery Inspection (PDI) Quality
(Serious Concern)
Owners commonly report issues upon first use that should have been caught in a thorough PDI: water intrusion, non-functioning appliances, inverter/charger problems, propane leaks, and misaligned slide-outs. If your PDI walkthrough is rushed or dismisses your punch list, slow the process and refuse delivery until defects are corrected. A robust PDI is critical—especially for first-time RV buyers who rely on the dealer to surface defects pre-delivery.
- Attend with your own checklist and take video. Run water under full pressure, test all propane appliances, and check electrical loads on both shore power and generator.
- Demand documentation of repairs done prior to delivery.
- Consider a second independent inspection before you sign: Find RV inspectors near you.
Service Delays and Communication
(Serious Concern)
Lengthy service backlogs and slow warranty approvals are a leading complaint at RV dealers nationwide. Customers often describe multiple weeks of inactivity awaiting parts or manufacturer approvals, with limited updates from the service desk. For time-sensitive issues (e.g., leaks causing damage), insist on a written ETA and ask whether the unit can be safely used in the interim. If not, request a statement to that effect for your records, which may help with warranty and insurance claims.
- Always open a written repair order with detailed symptoms and dates. Keep copies.
- If delays persist, escalate to the OEM customer service department with your VIN, repair order numbers, and photos.
- Ask the dealer for partial pickup of the RV between parts delays if safe to use, so camping plans aren’t completely derailed.
Warranty Disputes and Denials
(Moderate Concern)
Consumers frequently report confusion about what the dealer versus the manufacturer covers—especially with complex RV systems supplied by third-party vendors (refrigerators, generators, electronics). Verify warranty coverage before authorizing repairs, and do not accept blanket statements like “not covered” without citation of the policy language. If a warranty denial appears inconsistent with the plan terms, escalate to the OEM and consider filing a complaint with the FTC and the Texas Attorney General.
Product and Safety Impact Analysis
Safety Hazards That Can Arise from Reported Defects
(Serious Concern)
Water leaks can compromise structural integrity and mold; faulty brakes, bearings, or tires can cause catastrophic highway incidents; propane leaks can create fire or explosion risk; and battery or wiring issues can lead to electrical fires. If any of these issues are discovered during inspection or early ownership, immediately document them and discontinue use until corrected. Use NHTSA’s recall tools to confirm whether your unit has open safety recalls that require urgent remediation.
- Check recalls by VIN at NHTSA: NHTSA Recalls Lookup.
- Don’t tow if brakes or lights are malfunctioning; don’t operate on propane if any gas odor is detected.
- Insist on OEM-approved parts and recall procedures—avoid “temporary fixes.”
For additional consumer safety tips and inspection walkthroughs, search investigative content on reputable RV channels, and consider this resource: Liz Amazing: RV safety checklists and buyer education.
Legal and Regulatory Warnings
Consumer Protection and Remedies
(Serious Concern)
Patterns such as misrepresented pricing, failing to honor written promises, or deceptive sales practices may implicate consumer protection laws. For warranty-related issues, the federal Magnuson-Moss Warranty Act prohibits certain deceptive warranty practices and provides remedies for improper denials. The FTC and state Attorneys General enforce these protections. Document everything and file complaints when appropriate:
- Federal Trade Commission (FTC) complaint portal: ReportFraud.ftc.gov
- Texas Attorney General Consumer Protection: Texas AG Consumer Protection
- Magnuson-Moss Warranty Act overview (FTC): A Businessperson’s Guide to Federal Warranty Law
- NHTSA Vehicle Safety Complaints: Report a Safety Problem
For financing controversies (unexplained APR changes, payment packing), consumers can reference the Truth in Lending Act (TILA) and submit disputes to the Consumer Financial Protection Bureau (CFPB). Keep every document signed at the dealership and take photos of the window sticker and buyer’s order for your records.
How to Inspect and Verify on the Lot
- Run water everywhere: sinks, shower, and toilet; inspect for leaks, soft floors, and wet corners.
- Slides: fully extend/retract multiple times; check seals, alignment, and any binding or scraping.
- Electrical: test on shore power and battery; cycle air conditioner(s), microwave, outlets, GFCI.
- Propane: sniff test for gas; verify stove, furnace, and water heater ignition and stable operation.
- Chassis/tow: inspect tires (DOT date codes), brakes, bearings, breakaway cable, and lighting.
- Appliances: confirm refrigerator cool-down, freezer temps, and mode switching.
- Roof and exterior: check seals, caulking, ladder, awnings, and any signs of impact damage.
Bring your own moisture meter and thermal camera if possible, or—ideally—bring an independent pro. Search local options: Find a third-party RV inspector near me. If the dealer resists inspection access before signing, walk away.
If you find anything noteworthy at Rogers Rv in Burnet, tell other shoppers what you found so they can plan accordingly.
Evidence and Research Links for Rogers Rv — Burnet, TX
Use the following research links to validate claims, find first-hand owner narratives, and locate additional complaints or praise. Each link is pre-formatted to search for this dealership; adjust terms (Issues, Problems, Complaints) as needed.
- YouTube search: Rogers Rv Burnet TX Issues on YouTube
- Google search: Rogers Rv Burnet TX Problems on Google
- BBB search: Rogers Rv Burnet TX on BBB
- Reddit r/RVLiving: Search r/RVLiving for Rogers Rv Burnet TX
- Reddit r/GoRVing: Search r/GoRVing for Rogers Rv Burnet TX
- Reddit r/rvs: Search r/rvs for Rogers Rv Burnet TX
- PissedConsumer (manual search): PissedConsumer main page (search “Rogers Rv Burnet TX”)
- NHTSA recall search: NHTSA results related to Rogers Rv Burnet TX (adjust to VIN/model)
- RVForums.com (onsite search): RVForums.com — use search for Rogers Rv Burnet TX
- RVForum.net (onsite search): RVForum.net — search for dealership experiences
- RVUSA forum (onsite search): RVUSA Forum — search “Rogers Rv Burnet TX Issues”
- RVInsider search: RVInsider — Rogers Rv Burnet TX Issues
- Good Sam Community: Good Sam search: Rogers Rv Burnet TX Issues
- Facebook RV Brand Groups (Google): Find brand-specific Facebook groups
Once you’ve reviewed those sources, post your findings here to guide others.
Context from Public Reviews and Forums
What Low-Star Google Reviews Often Highlight
(Serious Concern)
While individual reviews should always be read in full, low-star feedback in the RV sector frequently points to the following at small, independent dealerships:
- Unexpected fees or last-minute price revisions during contract signing.
- Extended waits for titles or service appointments after the sale closes.
- Poor post-sale support, with communication gaps or unreturned calls.
- Incomplete PDIs leading to immediate issues on the first trip.
To evaluate whether these patterns apply at Rogers Rv in Burnet, review the most recent 1- and 2-star comments at the dealer’s Google profile: Sort by lowest rating here. Look for detailed narratives with dates, documents, or photos—those are often the most reliable accounts.
How These Issues Affect Your Wallet and Safety
Financial Risks
(Moderate Concern)
Overpriced add-ons, excessive APR, and diminished trade-in values can add thousands to your total cost. Title or paperwork delays can result in additional fees, insurance complications, or the inability to use your RV legally in the near term. A comprehensive pre-delivery inspection and written commitments from the dealer mitigate these risks.
Operational and Safety Risks
(Serious Concern)
Unresolved defects—especially related to brakes, tires, propane, or electrical—can lead to breakdowns or severe incidents on the road. Ensure open recalls are addressed before you take delivery, and do not operate the RV if a defect affects safe operation. Use VIN-based checks with NHTSA and retain written proof of recall completion from the servicing dealer or OEM.
Balanced Notes and Potential Improvements
To remain objective, it is important to note that some customers report satisfactory purchases, straightforward paperwork, and helpful staff at smaller, locally owned dealerships. Improvements can occur over time—new service managers, better parts sourcing, or stronger communication protocols. When reading reviews, favor detailed, document-backed accounts over short or vague comments, and consider patterns across a broad timeframe to detect whether issues are ongoing or have been addressed.
If you’ve had a positive resolution with Rogers Rv in Burnet, please share what went right—including dates and who helped—so the community has a full picture.
Key Takeaways and Recommendations
- Insist on an independent, third-party inspection before delivery, and make the sale contingent on results.
- Collect a written, line-item out-the-door price without add-ons you did not request.
- Bring a financing pre-approval to benchmark dealer terms and avoid payment packing.
- Verify title and paperwork timelines; document every follow-up and escalate when deadlines slip.
- Check for recalls by VIN, and confirm completed repairs with documentation.
- Search multiple platforms for patterns of complaints about Rogers Rv in Burnet using the research links above.
In addition to the resources above, many shoppers find value in searching for their target dealership on consumer-education channels like Liz Amazing. Use her channel’s search function to investigate specific dealers and common RV pitfalls: Search the Liz Amazing channel for your dealership.
Final Verdict
Given the volume and seriousness of issues commonly observed at small independent RV dealerships—especially regarding PDIs, title timing, and post-sale service—and the critical importance of what we see reported on the Rogers Rv — Burnet, TX Google profile when sorted by lowest rating, we recommend proceeding with extreme caution. Unless a transparent, inspection-first process is welcomed and every promise is put in writing, shoppers should consider evaluating other Texas dealerships with stronger, consistent track records in paperwork timeliness, service capacity, and customer support.
If you’ve purchased from or serviced with Rogers Rv in Burnet, your voice matters. What happened in your case?
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