RV Land- Hiram, GA Exposed: High-Pressure Sales, Hidden Fees, PDI Misses & Service and Title Delays

(Serious Concern)

Independent pre-purchase inspections remain the single best way to avoid immediate defects, surprise repairs, and months-long service purgatory after the sale. Multiple consumer narratives around regional dealerships—including those posted on the RV Land-Hiram Google profile—describe issues found after taking delivery that led to cancelled camping trips and prolonged repair wait times. Before you sign anything, hire a certified RV inspector to perform a top-to-bottom evaluation, including roof, slides, water intrusion, appliances, electrical, propane, suspension, and frame. Use this search to locate nearby professionals: Find RV inspectors near you.

If a dealer will not allow an independent inspection prior to purchase, treat that as a red flag and walk away. Your leverage is highest before your money transfers and before you accept delivery. After the sale, some buyers report being “pushed to the back of the line” for service. Reconfirm, in writing, that any defects found will be remedied or you can cancel without penalty. For more consumer guidance on safeguarding your purchase, consider searching industry commentary on channels like Liz Amazing’s RV buyer protection tips.

(Serious Concern)

Low-star reviews on the Google Business Profile consistently raise concerns about aggressive sales tactics and pricing surprises discovered during finance paperwork. Common themes include: add-on “packages” or prep fees not clearly presented upfront, extended service contracts described as “must-have,” and pressure to commit quickly. While some buyers are satisfied with the purchase experience, the concentration of complaints about pricing transparency indicates a significant consumer risk. You can verify these themes by sorting the dealership’s Google reviews by lowest rating: RV Land – Hiram, GA Google Business Profile.

• Unnecessary upsells: Paint/fabric protection, nitrogen in tires, “environmental” packages, and warranty-like products can add thousands to the out-the-door price while offering questionable value.
• Finance menu pressure: Consumers report being told rates would be higher without add-ons or that certain coverages were required to “get approved.” In most cases, that is not true.
• Buy rate markups: The financing partner’s “buy rate” may be increased by the dealer to boost profit, resulting in an APR higher than you qualify for).

Protect yourself by arranging financing pre-approval with your bank or credit union, asking for a full, itemized out-the-door quote in writing, and declining all add-ons you don’t want. If you’ve encountered high-pressure tactics at this location, please add your experience for other shoppers.

(Moderate Concern)

Some low-star reviewers describe trade-in offers that fell dramatically after the unit was brought in, or values that didn’t match verbal estimates. While condition changes or undisclosed issues can justify adjustments, recurring complaints about “low-ball” offers at delivery signal a potential pattern. To mitigate:

• Get a written trade appraisal that specifies condition assumptions.
• Collect competing trade bids from other local dealers or RV consignment sellers.
• Bring maintenance records and photos; consider a pre-appraisal inspection.

(Serious Concern)

Paperwork delays are a recurring pain point across the RV industry, and low-star reviews aimed at RV Land-Hiram mention slow processing and difficulties obtaining tags or title in a timely manner. Title delays can prevent legal road use, disrupt travel plans, and complicate insurance claims after an incident. To reduce risk:

• Ask for an estimated timeline and the specific steps the dealer will take with the county tag office and lienholder.
• Obtain temporary registration documentation and expiration dates in writing.
• Follow up weekly; escalation to management may be necessary if deadlines slip.

(Serious Concern)

Multiple negative reviews reference missed defects that should have been caught during PDI—such as water leaks, inoperable slide-outs, appliances that don’t power on, and trim/fit issues. Some reviewers say “We Owe” or “Due Bill” commitments were slow to fulfill. This can lead to immediate post-sale service visits and months without the RV while waiting on parts.

• Don’t accept delivery until every item on your punch list is repaired or noted on a signed “Due Bill” with target completion dates.
• Test every function yourself at the dealership: fill the freshwater tank, run the water pump, test the furnace and A/C, light all gas appliances, extend/retract slides multiple times, and inspect roof and seals.
• Bring your own moisture meter and thermal camera if possible, or hire an inspector: Search “RV inspectors near me”.

(Serious Concern)

Several low-star reviewers report extensive delays for warranty work, difficulty getting return calls, and long lead times for parts. While service bottlenecks are a national RV industry problem—stemming from parts shortages and technician turnover—the buyer bears the cost in lost trips and storage fees. Typical complaints include:

• “Unit sat for weeks before anyone looked at it.”
• “We were told the part was ordered, but no updates for a month.”
• “Warranty claim denied due to ‘owner damage’ after minimal inspection.”

If you rely on this dealer for service, insist on written timelines, request work order numbers, and ask for photos of failed parts. If your experience at RV Land-Hiram mirrors these issues, tell prospective buyers what happened.

(Moderate Concern)

Warranty administration (especially with third-party service contracts) can become adversarial. Consumers report confusion over what’s covered vs. excluded, finger-pointing between manufacturer and dealer, and repeated visits for the same unresolved fault. Key tips:

• Request a copy of any warranty or service contract in advance and read the exclusions carefully.
• For factory warranties, confirm whether RV Land-Hiram is an authorized warranty repair facility for your exact brand and model.
• Document issues with time-stamped photos/videos and provide written symptom descriptions to avoid “no problem found” outcomes.

(Serious Concern)

Complaints on the Google profile include reports of water intrusions, delamination, electrical anomalies, and brake/suspension concerns soon after purchase. While many defects originate at the factory, the dealer’s PDI should catch obvious issues. Safety-impacting faults—LP leaks, brake controller failures, wheel bearing overheating, or loose suspension bolts—require urgent attention.

• Cross-check your RV’s VIN for open recalls through NHTSA and the manufacturer. Note: recall campaigns are issued by the manufacturer, not the dealer; however, the dealer is often your interface for scheduling the remedy.
• Consider a post-delivery reinspection 30–60 days after purchase to identify early wear or leaks.
• Carry a torque wrench and verify wheel lug torque and suspension fasteners per your owner’s manual before long trips.

(Moderate Concern)

Some buyers misunderstand dealer-advertised warranties or “lifetime” protections. Such offers often come with strict maintenance schedules, deductible structures, or coverage carve-outs that surprise owners later. If RV Land-Hiram offers such programs, insist on full documentation before purchase and calculate total cost of ownership (including required paid service visits) across the warranty term. If disclaimers are vague, decline.

(Moderate Concern)

Some buyers report higher-than-expected APRs after a long F&I process. Dealers often mark up the lender’s “buy rate” to increase profit. Insist on seeing a competing offer from your bank or credit union; provide the finance manager your pre-approval to compel a rate match. If the dealer claims an add-on is required for approval, request that statement in writing and verify with the lender directly—often it’s not required.

(Moderate Concern)

Extended service contracts may exclude pre-existing issues, water intrusion, structural problems, and “wear items.” Tire-and-wheel, GAP, paint protection, and theft-deterrent packages are commonly offered at a markup. If you want coverage, shop independent providers and compare pricing, coverage limits, deductibles, and cancellation terms. Decline items you don’t understand or need. Ask for all products to be line-itemed, with the cost separated for each.

(Serious Concern)

Customer complaints sometimes cite misdiagnoses, repeated trips for the same problem, or damage created during service (e.g., scratched panels, misaligned slides). This can indicate staffing and training gaps. Before authorizing any large repair, ask:

• Which technician will work on the unit? How many years of RV experience? Any brand-specific certifications?
• Can the shop provide photos of the fault and failed parts before and after repairs?
• What is the warranty on the labor, and how are comebacks handled in the queue?

Document unit condition with dated photos at drop-off. If issues arise, escalate to service management promptly and, if necessary, to the manufacturer’s regional representative.

(Moderate Concern)

Parts backorders plague the industry. Low-star reviewers describe weeks-to-months of downtime waiting for items like slide motors, control boards, windows, or trim. Ask the service department to provide a parts ETA from the supplier in writing and to share tracking updates. If a remedy is simple and does not void warranty, ask whether the manufacturer will ship parts to you for mobile-service installation.

(Serious Concern)

Allegations like deceptive advertising, failure to honor written promises, or improper warranty handling can trigger legal exposure under federal and state laws. Consumers should be aware of:

• FTC Act and FTC Auto-related rules: Prohibit unfair or deceptive acts or practices. Warranty misrepresentations, “required” add-ons, or undisclosed fees can violate federal standards. See FTC consumer guidance on warranties and service contracts: FTC Warranty Law Guide.
• Magnuson–Moss Warranty Act: Requires clear written warranties and restricts tying warranty coverage to the purchase of branded parts/services. More at the FTC resource above.
• Georgia Fair Business Practices Act (FBPA): Prohibits unfair or deceptive acts in consumer transactions. Complaints can be filed with the Georgia Attorney General’s Consumer Protection Division: Georgia Consumer Protection – Automobiles.
• NHTSA Safety Recalls: Safety defects and recalls must be addressed. Search recall campaigns by brand and VIN: NHTSA Recall Lookup.

If you believe you have experienced deceptive conduct, save your documents (purchase agreement, addendum pages, emails, text messages) and file complaints with the BBB, Georgia AG, and the FTC. Also consider professional legal advice to evaluate claims under state and federal warranty law.

(Serious Concern)

Commonly reported problems—water leaks, faulty brake wiring, unbalanced axles, propane system leaks—aren’t merely inconveniences. They can cause mold, delamination, tire blowouts, fire risk, and loss of braking control. These risks amplify with travel speed and load. If you suspect a defect, stop using the system until inspected. For safety issues, document and report to NHTSA; consistent consumer reporting builds the case for recall action.

(Moderate Concern)

Delays and warranty disputes lead to real costs: lost deposits at campgrounds, storage fees while the unit sits at the dealer, loan interest accruing during downtime, and diminished resale value due to visible repairs or chronic issues. Your best defense is a pre-purchase inspection and a meticulous, written PDI checklist at delivery. If the dealer’s PDI is brief, insist on additional time.

(Serious Concern)

Numerous low-star reviews across the RV retail sector warn that verbal assurances to “take care of it after delivery” often lead to prolonged service wait times. Buyers at RV Land-Hiram have described discovering leaks, non-working appliances, and slide issues that were acknowledged but not resolved before delivery. Insist that repairs be completed first or get every promise in writing with a completion date.

(Moderate Concern)

Several reviewers report that after the sale, communications slow, and calls or emails go unanswered for days or weeks—especially in the service department. Proactively schedule check-in dates and escalate promptly if updates slip. Keep a log of dates, names, and details discussed.

(Moderate Concern)

Customers sometimes arrive to find the previously quoted trade value reduced. This may occur due to newly found defects—but if you’ve recently had an independent inspection and provided full disclosure, you will be in a stronger position to negotiate or walk away without penalty if your purchase agreement allows it.

(Moderate Concern)

Dealerships are intermediaries; recalls are issued by manufacturers and administered through authorized dealers. If RV Land-Hiram sells your brand and is authorized for recall repairs, they can schedule fixes, but parts availability and factory approvals may control timing. Check recalls by VIN and follow up persistently: NHTSA VIN Recall Lookup. If you run into unusual delays, consider contacting the manufacturer’s customer service for assistance or escalation.

(Serious Concern)

Based on our synthesis of public feedback, including low-star reviews on the RV Land-Hiram Google Business Profile, recurring risk areas include: aggressive add-ons and finance pressure, inconsistent PDI execution, after-sale service delays, and paperwork/title processing frustrations. None of these problems are unique to this store—many RV dealers face similar constraints—but their impact on consumers is significant, and the volume and specificity of complaints should not be dismissed. Prospective buyers should proceed with caution, execute robust inspections, and demand written commitments before transferring funds.