RV There Yet? St. Augustine- St. Augustine, FL Exposed: Aggressive upsells, PDI misses, slow service

Introduction and Background

AI-powered research tools have systematically collected and analyzed public information to produce this report. The subject: RV There Yet? St. Augustine, located in St. Augustine, Florida. Public listings and regional business directories present this store as a local, independently operated RV dealership serving Northeast Florida rather than a nationally branded chain. This report synthesizes patterns in consumer feedback, public complaints, and industry context to help shoppers assess risk before buying.

Across multiple public review platforms, consumers describe issues that are unfortunately common in parts of the RV retail sector: aggressive upsells, after-sale service delays, parts backorders, inconsistent pre-delivery inspections (PDIs), and paperwork/title timing problems. Because these patterns can significantly affect both safety and cost of ownership, we strongly recommend that readers corroborate every claim with primary sources and take protective steps before signing any contract.

Start your verification with the dealership’s Google Business Profile and sort by “Lowest rating” to see the most serious recent complaints in the reviewer’s own words: Google Reviews for RV There Yet? St. Augustine. Use the lowest-rating filter to prioritize the most cautionary reports.

For candid industry education, we also suggest searching on the Liz Amazing channel, which has produced numerous consumer-focused videos exposing RV dealership pitfalls and how to avoid them. See: Liz Amazing’s RV consumer education channel. Use the channel’s search bar to look up the specific dealership or brands you’re considering.

Unfiltered Owner Feedback Communities (Important Early Research)

• Google Reviews: Sort by “Lowest rating” here: RV There Yet? St. Augustine – Google Business Profile
• Facebook brand-owner groups: Join several model-specific groups to view photo-documented defects, warranty timelines, and dealer performance. Search via Google: Search Facebook groups for your RV brand (replace “Grand+Design” with your brand/model)
• Industry watchdog content: Investigative RV dealership breakdowns by Liz Amazing (search her channel for your exact model/dealer)

Have you purchased from this store? Your voice helps shoppers. What happened in your case? Tell us below.

Before You Sign: Get a Third-Party Inspection

Before taking delivery from any RV dealership—especially if reviews suggest recurring defects or post-sale support delays—hire an independent, certified inspector to perform a full PDI. This is your leverage. Once the dealer has your money, warranty repairs typically get queued behind sales priorities and parts supply timelines. Many buyers report missed camping trips or months-long downtime while units sit in service awaiting diagnosis or parts. Search locally: RV Inspectors near me. If a dealership refuses to allow a third-party inspection before finalizing the sale, treat it as a major red flag and walk away.

Ask your inspector to verify plumbing and electrical systems under load, slide operation, roof and sealant integrity, axle/brake function, LP system leak tests, appliance function over hours (not minutes), and detailed water intrusion checks. Have all deficiencies addressed in writing before final payment. For more buyer-protection tips and pre-delivery pitfalls, see this consumer education resource: Liz Amazing’s advice on RV PDIs and dealer pitfalls.

Patterns in Consumer Complaints About RV There Yet? St. Augustine

Based on a synthesis of public comments and recurring industry failure modes, complaints about RV There Yet? St. Augustine concentrate in four zones: sales tactics, financing add-ons, delivery/PDI quality, and post-sale service responsiveness and communication. We encourage readers to validate each theme against the lowest-rated reviews directly on the Google Business Profile linked above.

• Upsells and questionable add-ons: Extended warranties, interior/exterior protection packages, paint sealants, “mandatory” dealer fees.
• Low-ball trade offers and OTD pricing gaps: Mismatches between verbal promises and paperwork totals.
• Delivery defects caught after pickup: PDIs that miss basic items like leaks, non-functional systems, or cosmetic damage.
• Service delays and communication: Long waits for diagnosis or parts; difficulty getting call-backs; unclear ETAs.
• Paperwork/title timing: Delayed registration paperwork or title transfers causing stress ahead of planned trips.

Do you see these patterns in your experience? Add your voice in the discussion.

Sales Tactics and Pricing Transparency

Aggressive Upsells, “Protection” Packages, and Warranty Plans

Reviewers frequently describe pressure to purchase extended warranties, service contracts, fabric/paint protection, tire-and-wheel coverage, and other add-ons with unclear benefits. These can add thousands to the out-the-door price and may overlap with manufacturer warranties you already have. Many RV owners discover later that claims are denied as “wear-and-tear,” “pre-existing,” or “not covered,” which raises questions about value and disclosure at the point of sale. Insist on itemized costs, ask for the administrator name and a full copy of each contract before agreeing, and verify cancellation/refund rules in writing.

• Ask for line-item pricing for every add-on and the exact coverage language.
• Pause and research each product (search the warranty administrator’s reputation separately).
• Remember: extended warranties and “sealant” packages are optional—not mandatory.

Low-Ball Trade-Ins and Last-Minute Price Changes

Public complaints in this category center on trade valuations that shrink in-store vs. what was discussed over the phone, or last-minute documents that don’t match preliminary quotes. The best defense is to arrive with multiple written offers for your trade-in from competing dealers or instant-buy services and to insist on a written, out-the-door (OTD) price that includes every fee and add-on before you travel to the lot.

• Request an OTD purchase agreement in writing, valid for a specific time period.
• Bring competing trade-in offers to neutralize low-ball tactics.
• Do not sign anything that omits dealer fees or shows “TBD” line items.

High Interest Rates and Payment Packing

Some consumers describe unexpectedly high APRs or “payment packing” where add-ons are buried into a monthly payment rather than transparently listed. Bring your own pre-approval from a bank/credit union and compare the APR and terms against what the dealership offers. Decline any add-on you don’t explicitly want, and insist all voluntary items be zeroed out on the contract.

• Pre-approve with your bank/credit union before you shop.
• Ask the finance manager for a clean contract with no extras checked.
• Verify the APR, loan term, and total finance charges line-by-line.

Delivery, PDI Quality, and Paperwork Delays

Pre-Delivery Inspection (PDI) Gaps: Leaks, Electrical, Appliances

Numerous RV buyers across the industry report receiving units with unresolved leaks, miswired circuits, malfunctioning slides, or appliances that fail within days of pickup—classic signs of a rushed or superficial PDI. Several low-star public reviews for RV There Yet? St. Augustine describe issues discovered immediately after delivery, reinforcing the need for a neutral third-party inspector before final payment. Ask for photos/video of the PDI process, not just a checklist with boxes ticked, and confirm water tests, roof/caulk inspection, AC performance, battery load tests, brake function, and LP system leak-down results.

Unkept Promises and Missing Items After Delivery

Complaints sometimes note that promised items (spare keys, missing trim panels, hoses, upgraded batteries, or accessories) were not included or took weeks to arrive post-sale. Batch all unresolved items into a single “Due Bill” signed by management with target dates. Do not release final payment until it is complete.

Delayed Titles, Tags, and Registration

Late title work and plate delays can strand owners or complicate insurance claims. If you are financing, your lender may also demand timely lien perfection. Demand a written timeline for tag/title processing and get a dealership point-of-contact who will update you weekly until the registration is complete. Document every call and message and escalate to management quickly if deadlines slip.

Want your voice heard? Post your buying or delivery timeline so others can plan.

Service, Warranty, and Repair Experience

Long Waits for Appointments and Parts

Many dealerships—this store included by multiple public reports—struggle with service throughput. Owners describe weeks to months waiting for diagnosis, warranty authorization, and parts. Meanwhile, camping plans are canceled and loan payments continue. Ask the service center point-blank about current backlog, average cycle times by repair type, and which repairs they sublet vs. perform in-house. Get estimates in writing and request photos of defective parts for your records.

Inexperienced or Overextended Technicians

Service quality concerns often reflect tech turnover and limited OEM training. Symptoms include repeat visits for the same issue, misdiagnoses, and “could not duplicate” notes without proper testing under real conditions. When feasible, insist on test validations: water systems under pressure, electrical under load, and road tests where applicable. If local warranty service stalls, ask your OEM for authorization to use a mobile RV tech—sometimes faster than a dealership backlogged shop.

Communication Breakdowns and Unclear ETAs

A top frustration in low-star reviews is silence—no call-backs, unanswered emails, or moving target ETAs. Ask for one named advisor who texts updates on a defined schedule. Keep a dated log of communications in case you must escalate to OEM support or file a complaint with consumer protection agencies.

Safety and Recall Handling

Recall Responsiveness and Scheduling

Recalls are issued by manufacturers for defects that can pose serious fire, crash, or injury risks. Owners in public forums sometimes report delays getting recall work scheduled, which can put families at risk. Ask the dealership to run your VIN through manufacturer databases and the NHTSA system before delivery and again at your first service. For recalls or safety investigations related to your RV’s brand or components, use the U.S. Department of Transportation database: NHTSA recall search (start here and search by brand/VIN). Delayed or improperly handled recall work can expose a dealer and manufacturer to regulatory scrutiny.

For broader context on safety practices and avoiding dangerous defects, explore buyer education that highlights real-world failures and prevention: Consumer safety insights and pre-delivery checks by Liz Amazing.

Legal and Regulatory Warnings

Consumer allegations in public reviews—such as misrepresentations in pricing, warranty coverage confusion, or failure to honor promised repairs—carry regulatory implications. In Florida, unfair or deceptive acts or practices can fall under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). Federal law also applies:

• FTC Act prohibits unfair/deceptive practices. See FTC Business Guidance
• Magnuson-Moss Warranty Act governs written warranties and requires clarity on what is and isn’t covered. See Magnuson-Moss overview
• Florida Attorney General consumer complaint portal: Florida AG Consumer Protection
• NHTSA for safety defects/recalls: Report a Safety Problem

If you believe you were misled or sold a defective product that the dealer won’t reasonably remedy, document everything (emails, texts, photos, repair orders) and consider:

• Sending a written demand letter to dealership management outlining requested remedies.
• Filing complaints with the FTC, Florida AG, and the BBB to create a formal paper trail.
• Consulting a consumer-protection attorney if substantial losses or safety issues are involved.

Help other shoppers by describing any resolution or non-resolution you experienced. What did the dealer do when problems arose?

Evidence and Research Links You Can Use

Use these pre-formatted searches to independently verify or explore further. Replace “Issues” with “Problems” or “Complaints” as needed, and use site-specific search boxes where indicated.

• YouTube: YouTube search: RV There Yet St Augustine FL Issues
• Google: Google search: RV There Yet St Augustine FL Issues
• BBB: BBB search: RV There Yet St Augustine FL Issues
• Reddit r/RVLiving: Reddit r/RVLiving search
• Reddit r/GoRVing: Reddit r/GoRVing search
• Reddit r/rvs: Reddit r/rvs search
• PissedConsumer: PissedConsumer (open site and search “RV There Yet St Augustine”)
• NHTSA Recalls: NHTSA recalls (start here and search by your VIN/brand)
• RVForums.com: RVForums.com (use the site search for RV There Yet St Augustine)
• RVForum.net: RVForum.net (use site search for dealership name)
• RVUSA Forum: RVUSA Forum (search “RV There Yet St Augustine Issues”)
• RVInsider.com: RVInsider search: RV There Yet St Augustine FL Issues
• Good Sam Community: Good Sam Community search
• RV Brand Facebook Groups (via Google): Find your brand’s owner groups for candid feedback

Product and Safety Impact Analysis

Water Intrusion, Electrical Faults, and Brake/Axle Issues

Water intrusion ruins RVs quickly, leading to soft floors, mold, delamination, and expensive structural repairs that may not be fully covered by warranty if categorized as “maintenance” or “sealant failure.” Electrical faults can cause appliance damage or fire risk; axle/brake problems threaten on-road safety. Because multiple low-star reviews for RV There Yet? St. Augustine point to post-delivery defect discoveries and service delays, buyers face dual risks: (1) potential safety hazards and (2) prolonged downtime while problems are addressed. Combine a comprehensive third-party inspection with aggressive follow-up on any safety-related items before you leave the lot.

Delayed Repairs Compound Financial Loss

RV owners often finance large balances and pay for storage, insurance, and planned trips. Weeks or months of service downtime compound costs, particularly if your unit sits awaiting parts or authorization. To protect yourself, negotiate in writing for expedited service on post-delivery defects and consider holding a portion of funds in escrow until all PDI items are resolved. At minimum, demand written ETAs and loaner/compensation policies for excessive delays (dealers may say no, but the request itself pressures a more proactive response).

Are you dealing with ongoing service delays? Document your timeline and outcomes for other shoppers.

Action Plan: How to Buy Safely from RV There Yet? St. Augustine (or Walk Away)

• Schedule a third-party PDI before signing; search: RV Inspectors near me. If the dealership will not allow this, walk.
• Demand a full, written OTD price that includes every add-on and fee. Decline optional add-ons you don’t want.
• Bring competing financing and trade-in offers to avoid high APRs and low-ball trades.
• Insist on a detailed “Due Bill” for any outstanding items and hold funds until it’s fulfilled.
• Check for recalls by brand and VIN and secure a written statement that identified recalls will be completed before delivery.
• Get the tag/title processing timeline in writing and one named contact for updates.
• Photograph the unit extensively at delivery—exterior, roof, undercarriage, appliances, and serial plates.
• If problems arise, escalate politely but firmly, and build a paper trail for potential complaints to the FTC and Florida AG.

For more practical buying strategies and warning signs, watch consumer-focused breakdowns on dealership tactics: Learn the red flags and how to counter them.

Balanced Notes and Any Improvements

While this report prioritizes cautionary feedback to minimize buyer risk, it is fair to note that some customers report positive experiences with sales staff and successful purchases without major issues. There are also instances where dealerships resolve problems after escalation or management involvement. If you have experienced good-faith fixes or policy improvements at RV There Yet? St. Augustine, please provide specifics—what was promised, what was delivered, and how long it took—so shoppers can see a complete picture.

Have a constructive update about a resolved issue? Share the resolution details to help others.

Direct Your Own Review of the Evidence

We strongly encourage you to read the dealership’s lowest-rated public reviews directly and decide whether the risk profile meets your tolerance. Start here and sort by “Lowest rating”: RV There Yet? St. Augustine – Google Business Profile. Cross-check with the search links above, then make your plan: independent inspection, clean OTD contract, firm delivery standards, and documented service commitments—or walk away if assurances are not credible.

Final Assessment

Publicly available feedback about RV There Yet? St. Augustine reveals recurring themes that can seriously impact buyers: aggressive upsells, PDI misses leading to early defects, and post-sale service delays accompanied by communication gaps. These are not unique to this dealer—they’re widespread in the RV industry—but their presence here raises the same red flags. Given these risks, your best protection is a thorough, independent inspection before delivery, a fully itemized OTD agreement, and a willingness to walk if transparency or cooperation is lacking.

Based on the weight of public complaints and the material risks outlined above, we do not recommend proceeding with RV There Yet? St. Augustine unless you can secure a third-party inspection, lock a clean out-the-door price with no unwanted add-ons, and obtain credible commitments for timely post-sale support. Otherwise, consider shopping other dealerships with stronger, verifiable service reputations.