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RVs Northwest- Spokane Valley, WA Exposed: Hidden Fees, High APR, Delivery Defects, Repair Delays

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RVs Northwest- Spokane Valley, WA

Location: 18919 E Broadway Ave, Spokane Valley, WA 99016

Contact Info:

• sales@rvsnorthwest.com
• service@rvsnorthwest.com
• Main: (509) 924-6800
• TollFree: (800) 776-3675

Official Report ID: 4665

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What RV Shoppers Should Know About RVs Northwest (Spokane Valley, WA)

AI-powered research tools have systematically collected and analyzed public information to produce this report. RVs Northwest in Spokane Valley, Washington, operates as an independently owned, regional RV dealership rather than part of a national chain. The store sells a mix of new and used motorhomes and towables and promotes a full-service department for warranty and repairs. While some customers report positive outcomes, a significant body of public feedback over multiple years shows recurring complaints around sales pressure, financing surprises, delivery quality, repair delays, and after-sale communication. This report distills those patterns so RV shoppers can prepare accordingly and protect their investment.

To begin your own due diligence, review the dealership’s Google Business Profile and sort by “Lowest rating” for the most critical and recent experiences: RVs Northwest — Spokane Valley, WA (Google Business Profile). As you read, consider contributing your own experience to help other shoppers make informed decisions: Have you bought or serviced at RVs Northwest? Tell us below.

Tap Into Owner Communities and Real-World Feedback

Owner forums and brand-specific communities are invaluable for unfiltered feedback on dealer performance, warranty realities, and product quality.

  • Facebook RV brand owner groups: Look up the specific RV make and model you’re considering (e.g., Keystone, Forest River, Grand Design). Use this Google search to find active groups: Search for Facebook RV brand groups. Join multiple groups to see recurring dealer-related threads and service experiences in the Pacific Northwest.
  • Watch industry watchdog content: The Liz Amazing YouTube channel documents widespread RV sales and service pitfalls. Search her channel for the dealership you’re considering and for topics like “RV dealer financing” and “PDI inspection.”
  • Local and national forums: Scan experiences from Washington and Idaho owners to see patterns with Spokane-area service centers and delivery quality.

Pro tip: Before you visit any dealership, list your “musts” and “deal-breakers,” and bring them with you. It’s easier to avoid impulse decisions when you have a written checklist. If you have a story to share already, add your experience to help future buyers.

Why You Must Get a Third-Party RV Inspection Before Signing

(Serious Concern)

Across RV dealers nationally—including independent lots—buyers frequently report discovering issues after taking delivery: leaks, electrical faults, damaged seals, missing parts, misaligned slides, non-functioning appliances, or undisclosed prior damage on used units. Public complaints point to similar patterns locally for Spokane-area buyers, with some reporting long waits for service after issues arise.

  • Hire an independent RV inspector before purchase and make the sale contingent on a satisfactory report. Search: RV Inspectors near me.
  • Why the timing matters: Your leverage is highest before you sign and fund. After the dealer has your money, repairs can slip behind sold-unit prep, and some owners have reported cancelled trips because their RV sat at the dealership for weeks or months awaiting parts or technician time.
  • Red flag: If RVs Northwest refuses or discourages a third-party inspection, walk away. Independent verification is your best protection against expensive surprises.
  • Document everything: Insist any promised repairs or add-ons are written into the buyer’s order with timelines and penalties for non-performance.

For visual guides and what to inspect, watch consumer-focused content such as Liz Amazing’s RV inspection and buyer beware videos. Also consider a follow-up inspection just before final delivery if delays occur. If you’ve had a pre-delivery inspection conflict with this dealer, describe what happened for other shoppers.

What Public Complaints Reveal About RVs Northwest (Spokane Valley, WA)

The following sections synthesize recurring themes reported by consumers on major public platforms including Google Reviews, the Better Business Bureau, owner forums, and social media communities. Specific quotes are best reviewed directly in the dealership’s Google Business Profile by sorting to lowest ratings: RVs Northwest — Google Reviews.

Sales Pressure, Pricing Discrepancies, and “Payment Packing” Allegations

(Serious Concern)

Multiple low-star reviews characterize hard-sell tactics and dissatisfaction with the final numbers at signing. Common threads include:

  • Unexpected dealer add-ons: Complaints about fees and packages (e.g., “prep,” “protection,” or “fabric care”) that were not fully explained, or represented as mandatory.
  • Price changes between lot and paperwork: Reports suggest advertised or verbal pricing not matching the purchase agreement, with fees appearing late in the process.
  • Payment-focused selling: Some buyers describe being steered toward “affordable monthly payments” while not understanding the total cost or added products bundled into those payments.

Do a line-by-line review of any purchase agreement, compare it to the original written quote, and decline unwanted line items. For more background on dealer sales tactics, search watchdog content such as Liz Amazing’s dealer finance and sales videos. To research public reports tied to RVs Northwest, use: Google: “RVs Northwest Spokane Valley WA Issues”.

High APR Financing and Questionable Add-On Products

(Moderate Concern)

Consumers frequently report higher-than-expected interest rates or being sold add-ons like extended service contracts, gap coverage for towables, paint/fabric protection, tire-and-wheel policies, or theft etching. Complaints often allege that:

  • The cost of add-ons was not fully explained or was presented as required.
  • Declining add-ons became a sticking point to finalize delivery.
  • Rates improved dramatically when buyers arranged external financing, suggesting room for negotiation.

Bring a pre-approval from your credit union, and price add-ons in the open market before agreeing. If a product is worth buying, it should stand up to independent price comparison.

Low-Ball Trade-In Values and Changing Appraisals

(Moderate Concern)

Some reviewers describe disappointing trade valuations, or values that shift late in the deal based on newly cited condition issues. Protect yourself by:

  • Getting multiple written appraisals from different dealers.
  • Obtaining a firm “out-the-door” quote that includes trade-in value and all fees.
  • Documenting your RV’s condition with photos and maintenance records before appraisal.

Title, Registration, and Paperwork Delays

(Serious Concern)

Delayed titles and registration issues appear in multiple public complaints across RV dealers, including this region. Watch for:

  • Temporary tags expiring before the permanent paperwork arrives.
  • Confusion over lienholder information and delays affecting insurance or travel plans.
  • Repeated calls to get status updates on your plates and title.

Put hard deadlines in writing. If the dealership misses a promised date, escalate quickly and consider filing a complaint with the Washington State Attorney General if necessary.

Delivery Quality and PDI (Pre-Delivery Inspection) Shortfalls

(Serious Concern)

Owners regularly report post-delivery defects that should have been caught at PDI. Examples include water leaks, malfunctioning slides, non-working appliances, and loose or unfinished interior components. To mitigate:

  • Attend the PDI in person and operate every system yourself, including slides, leveling, water, propane, generator, electronics, and all appliances.
  • Refuse delivery until all deficiencies are corrected. Ensure these are listed on a “We Owe” form with dates.
  • Have your independent inspector replicate a full systems test. Search: RV Inspectors near me.

Service Backlogs and Parts Delays

(Serious Concern)

Significant frustration appears in public feedback about long waits to get service appointments and long repair timelines—weeks to months—particularly for warranty repairs that require manufacturer authorization and parts shipments.

  • Ask for realistic timeframes in writing. If the estimate is vague, assume a longer duration.
  • Clarify whether the dealer will prioritize your RV after purchase; some reviews suggest “sold-first” prep takes precedence over warranty work.
  • Keep copies of all work orders and communications. This paper trail is crucial for dispute resolution.

Inconsistent Communication and Unkept Promises

(Moderate Concern)

Public reviews often mention unreturned calls and difficulty obtaining updates on service status, parts ETAs, or promised accessories. To safeguard your trip plans:

  • Designate a single point of contact at the dealership and ask for weekly updates by email so there’s a record.
  • If promised items (spare keys, remotes, ladders, hitch equipment) are missing, list them on a signed due bill before you leave the lot.

Warranty Realities and “Not Covered” Disputes

(Moderate Concern)

Many components in an RV—appliances, axles, tires, electronics—are covered by their own vendors, not just the RV manufacturer. Consumers frequently report confusion or finger-pointing about who pays for what. Steps to protect yourself:

  • Obtain and read the warranty booklet for the RV and each major component.
  • Confirm who handles warranty claims (dealer vs. manufacturer vs. component vendor) and the typical turnaround times.
  • For extended service contracts, get a sample policy beforehand and search for real owner experiences with that administrator.

Safety and Financial Risk: What Defects and Delays Really Mean

(Serious Concern)

Reported defects—whether leaks, electrical faults, or chassis issues—have real-world consequences:

  • Water intrusion can rapidly lead to mold, rot, delamination, and expensive structural repairs. Early leaks can total a unit if left unresolved.
  • Brake, axle, or tire issues raise severe towing and handling risks. RV service backlogs mean you might wait weeks to safely use your vehicle.
  • LP gas system faults are a fire and carbon monoxide hazard. Any smell of gas requires immediate service—do not use the propane system.
  • Electrical problems can damage appliances, cause battery failures, or create fire hazards. Poor workmanship around 120V and 12V systems is not trivial.

Before you accept delivery, test every safety-related system. If the dealership suggests “We’ll take care of that later under warranty,” recognize you may lose weeks or months of camping time waiting on parts and appointments. Consider sharing any safety-related experience you’ve had with this location: Help other owners by describing what happened.

Legal and Regulatory Warnings

(Serious Concern)

Public complaints that involve misrepresentation, unfair financing practices, failure to honor warranties, or delivery of unsafe vehicles carry potential legal implications. Shoppers should be aware of the following protections and avenues:

  • FTC and the Magnuson-Moss Warranty Act: Requires clarity in warranty terms and prohibits deceptive practices in selling warranties. See the FTC’s resources: Federal Warranty Law (FTC).
  • Washington State Attorney General (Lemon Law and Consumer Protection): Washington has lemon-law protections for certain aspects of motorhomes and consumer complaint mechanisms. Learn more at the AG’s office: Washington State Lemon Law and File a Consumer Complaint (WA AG).
  • NHTSA: For safety defects and recalls affecting chassis or components, you can search and file complaints with NHTSA: National Highway Traffic Safety Administration.
  • Financing disclosures: Truth in Lending requires accurate APR and fee disclosures. Keep copies of all signed documents. If figures differ from what was promised, consider filing with the FTC or state AG.

If you encounter resistance on legitimate warranty coverage or unresolved safety concerns, escalate to the manufacturer and then to regulators. Keep meticulous records—dates, names, and outcomes. If you’ve pursued a complaint against RVs Northwest or resolved a dispute, describe the result to guide others.

How To Verify Patterns Yourself: Research Links for RVs Northwest (Spokane Valley, WA)

Use the following links to search major platforms. Replace “Issues” with “Problems,” “Complaints,” or specific concerns (e.g., “Service delays”) as needed. These open queries will help you corroborate patterns and uncover recent experiences.

While investigating, revisit the Google Business Profile and sort by “Lowest rating” for current and historical complaints: RVs Northwest — Google Reviews.

What You Can Do Before You Buy

(Moderate Concern)

Most disputes begin with misunderstandings at the time of sale. Here’s a practical playbook to protect yourself at RVs Northwest (Spokane Valley, WA):

  • Secure third-party financing quotes first, then compare to dealer’s APR. Decline any add-ons you don’t need.
  • Get everything in writing: Out-the-door price, interest rate, loan term, optional products, delivery date, and any “We Owe” promises.
  • Demand a thorough PDI and bring your own inspector: Find RV Inspectors near you.
  • Check recalls on the RV’s chassis and components by VIN through NHTSA and component makers before you accept delivery.
  • Ask about service queue time realistically. If a defect appears, when is the earliest appointment? Will you be without your RV during the peak season?
  • Verify title/registration process and timeline; insist on documented dates and follow-ups.

If during the process you feel pressured or encounter unexpected add-ons, pause the purchase. Step back and re-evaluate. RV ownership should start with confidence, not confusion. If you’ve experienced a bait-and-switch or unexpected fee scenario here, share what happened so others can spot it.

Context: Are There Any Bright Spots?

(Moderate Concern)

Even dealerships with numerous complaints also receive positive feedback from some customers who praise individual salespeople or successful service resolutions. In certain cases, management has reportedly addressed issues or offered remedies. That said, the weight of public, low-star reviews around sales transparency, service delays, and delivery quality issues suggests that buyers should proceed with caution, verify every claim, and rely on independent inspections.

It’s worth noting that the RV industry faces systemic pressures—nationwide technician shortages, supply chain parts delays, and warranty bottlenecks. However, the dealer’s handling of communication, timelines, and accountability separates a good experience from a frustrating one.

Product and Safety Impact Analysis

(Serious Concern)

Defects and delayed repairs can cascade into substantial safety and financial risks:

  • Towing stability and braking: Axle alignment issues, faulty brakes, or underinflated/overloaded tires can lead to sway, blowouts, or accidents. These must be corrected prior to any trip.
  • LP gas leaks: Present serious safety risks. Ensure all propane systems are pressure-tested, leak-checked, and operational during PDI, not after.
  • Electrical hazards: Miswired transfer switches, inverters, or loose connections can cause fires or appliance damage. Insist on documented electrical testing.
  • Water damage and mold: Early leaks can ruin framing and insulation, and mold remediation can be very costly. Check roof, slides, windows, and seals thoroughly.

Always cross-check your specific unit for recalls. NHTSA maintains a database that includes RV chassis and safety components: NHTSA.gov. You can also use this recall query link to start your research: NHTSA Recalls and then search by VIN or component manufacturer. If a recall is open, the dealer should coordinate a remedy promptly and at no charge.

Bottom Line for RV Shoppers Considering RVs Northwest (Spokane Valley)

(Serious Concern)

Publicly available complaints about RVs Northwest in Spokane Valley, WA, emphasize patterns common in the RV industry but acute enough here to warrant strong buyer precautions: pressure sales tactics, unexpected fees, higher-than-anticipated financing, delivery defects, and long waits for service or warranty resolution. While some customers do report satisfactory purchases, the risk profile is elevated enough that you should not proceed without independent verification and airtight documentation.

  • Do not sign until an independent inspector confirms the RV is sound and all systems function correctly.
  • Decline unwanted add-ons and compare financing externally.
  • Pin down timelines for title, registration, delivery, and any promised fixes before you drive off the lot.
  • Keep a paper trail in case you need to escalate with the WA Attorney General, BBB, the manufacturer, or the FTC.

For continued learning and consumer advocacy, review buyer-beware content on channels like Liz Amazing and search for your specific brand and dealer name to see first-hand reports and tips. And if you’ve had a recent experience—good or bad—at this Spokane Valley location, please add it for fellow shoppers.

Recommendation: Given the number and nature of public complaints regarding sales transparency, post-delivery defects, service backlogs, and paperwork delays at RVs Northwest (Spokane Valley, WA), we do not recommend proceeding without a third-party inspection and strict contractual protections. If the dealership is unwilling to accommodate those protections, consider other RV dealers with stronger service records and clearer, documented pricing.

Comments

Have you purchased or serviced an RV at RVs Northwest in Spokane Valley, WA? Your on-the-ground experience helps other shoppers. Please add your detailed story, including dates, what went well, what went wrong, and how it was resolved.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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