RVs of America ROA Off-Road- Lindon, UT Exposed: PDI failures, paperwork delays & service backlogs

Introduction: What We Found About RVs of America (ROA Off-Road) – Lindon, Utah

AI-powered research tools have systematically collected and analyzed public information to produce this report. ROA Off-Road (also known as RVs of America) is a privately owned RV dealership headquartered in Utah, with its flagship sales and service center in Lindon, UT. The dealership is known for curating off-road and overland-focused campers and travel trailers (including imported and boutique brands) and for a strong online presence. While many buyers praise the unique inventory and educational content, public reviews and forum posts also surface recurring consumer complaints that prospective buyers should weigh carefully before signing a contract.

You can independently examine recent customer feedback by visiting ROA Off-Road’s Google Business Profile for Lindon and sorting “by Lowest Rating” to see the most serious complaints first: RVs of America (ROA Off-Road) – Lindon, UT Google Business Reviews. This is the fastest way to verify the themes summarized in this report.

Before diving into specifics, a quick note: many RV dealerships today lean heavily on add-ons, extended service contracts, and “appearance packages” that can quietly add thousands to your out-the-door price. Upsells and financing terms can turn a seemingly good deal into an expensive long-term commitment. The sections below map out the most commonly reported pain points at ROA Off-Road’s Lindon location and how to protect yourself.

Have you bought or serviced an RV here? Tell other shoppers what happened in your own words.

Join Owner Communities and Gather Real-World Feedback (Before You Shop)

In addition to Google reviews, we strongly recommend engaging with RV owner communities and brand-focused groups. This is where you’ll find unfiltered conversations about real-world failures, factory defects, and dealership service experiences.

• Facebook brand groups: Don’t rely on dealership claims. Join multiple owner groups for the exact brands/models you’re considering and read their backlogs of posts. Use this Google search to find the right communities: Search Facebook brand groups via Google (replace brand names with the ones you’re evaluating).
• YouTube investigative content: The Liz Amazing YouTube channel regularly explores common dealership tactics and owner pitfalls. Search her channel for the specific dealership or brands you’re considering.
• Independent forums: Model-specific owner forums and broader RV communities provide long-form owner journals and troubleshooting threads. We list authoritative research links later in this report.

Already a customer or considering a visit? Share what you’re seeing on the ground to help others.

Before You Buy: Insist on a Third-Party RV Inspection

The most consistent way to protect your wallet is to hire a third-party RV inspector before you sign anything. It’s your single best leverage to force the dealership to fix issues before they have your money. Once you take delivery without an independent inspection, any post-sale warranty work or “we’ll take care of it” promises may leave you waiting weeks or months, potentially canceling trips while your RV sits in a service backlog. Use this search to find independent inspectors near Lindon or wherever you plan to accept delivery: Find RV inspectors near me.

• Make your purchase contingent on passing an inspection and a written “due bill” for any repairs or missing items.
• If a dealership refuses a third-party inspection, that’s a red flag. Walk away.
• Ask the inspector to check frame welds, axle alignment, suspension components, brake function, roof seals, water intrusion, propane system leak-down tests, electrical loads, battery charging, inverter/solar configuration, and all appliances under real-world conditions.

Request the full Pre-Delivery Inspection (PDI) checklist from the seller and compare it to the independent inspector’s findings. If gaps exist, require remediation before any funds are released. And again, if a third-party inspection isn’t allowed, do not proceed.

Want a second opinion on PDI priorities? The Liz Amazing channel covers what many buyers wish they had checked before delivery; search her library for the brands you’re eyeing.

Patterns in Consumer Complaints About ROA Off-Road (Lindon, UT)

Below are the most frequently reported issues, synthesized from public feedback and complaint themes surfaced across Google reviews, forums, and social discussions. Use the embedded links to vet claims for yourself. For direct consumer reviews, we recommend visiting the dealership’s Google Business Profile, selecting “Sort by” and then “Lowest rating.”

Sales Pressure, Promises, and Add-On Fatigue

Several low-star public reviews describe sales journeys that felt smooth up to the point of paperwork, where add-ons and optional products emerged. Common elements include extended warranties, fabric/paint protection, “preferred” packages, and high-margin accessories folded into the loan. Some buyers report that agreed-upon items (such as included accessories or delivery conditions) were not captured in writing, creating disputes later.

• Always ask for a line-item quote (no lump sum “packages”).
• Decline anything you don’t understand or can’t justify in writing.
• Shop your own pre-approved financing; do not rely solely on dealer-arranged loans.

To see what recent customers say, review the 1- and 2-star posts here: ROA Off-Road Lindon, UT — Google Reviews. Use “Sort by Lowest rating” to bring disputes and broken expectations to the surface. Then, compare that feedback with your sales experience. If you’ve been pressured to buy add-ons, let other readers know how you handled it.

Financing Terms and Interest Rates

Industry-wide, buyers report dealership-arranged loans with higher interest rates and longer terms than banks or credit unions offer. Public feedback around ROA Off-Road includes concerns about final financing numbers differing from initial talks or the buyer not realizing that optional contracts were financed into the principal. This inflates total cost dramatically over time.

• Obtain a pre-approval from your bank or credit union before you visit.
• Compare the APR and term to the dealer’s offer line-by-line. Decline if the dealer’s deal is not clearly better.
• Never sign if figures differ from your written quote or if a finance manager “can’t print” a clean, line-item purchase agreement.

Trade-In Values and Appraisal Disputes

Low-star reviews in the broader RV retail landscape often cite low-ball trade offers or last-minute trade value changes after buyers have anchored into a specific new unit. For ROA Off-Road’s Lindon store, reviewers have flagged dissatisfaction with the trade valuation process and the gap between verbal assurances and written numbers. This is not unique to one dealership—but it’s your money on the line.

• Get your trade evaluated at multiple outlets (local dealers, instant-cash buyers) for leverage.
• Have the dealership commit to a written trade value with clear condition standards prior to signing.

Delayed Titles, Registration, and Paperwork Errors

Some buyers in the RV market report delays receiving titles and plates or encountering paperwork errors that complicate registration and insurance. Public feedback touching on ROA Off-Road includes paperwork lag complaints. Title delays can strand your RV, cause ticket risk if towed, and stall financing setups. Utah’s processing timeline should not be an open-ended question—ask for a written timeline and the exact point of contact.

• Do not accept delivery without a clear, written due date for all paperwork and an escalation path if deadlines slip.
• Confirm the VIN and options on all contracts match the unit you inspected.

PDI Quality, Delivery Condition, and “We’ll Fix It After” Promises

Multiple buyers across the RV industry report taking delivery of RVs with defects that should have been caught in PDI: water leaks, non-functioning appliances, brake or wiring issues, misaligned doors, or missing accessories. Complaints involving ROA Off-Road’s Lindon location include allegations of items being promised at delivery but not present, or concerns that punch-list items extended beyond reasonable timelines.

• Hire a third-party inspector. Here’s the search again: Independent RV inspectors near me.
• Refuse delivery until all deficiencies are corrected. Use a written due bill with dates and signatures.
• Operate every system yourself (water pump, A/C, furnace, slides, inverter/solar, brakes, lights) before paying.

Service Backlogs, Communication Gaps, and Parts Delays

Service centers across the country are overwhelmed, and off-road/overland trailers sometimes use nonstandard components with longer parts lead times. Public comments about ROA Off-Road in Lindon cite delays and communication friction—especially when the unit was purchased recently and expectations for fast turnaround were high. Some reviewers recount weeks without meaningful updates or an escalating series of reschedules.

• Ask for service capacity and average repair turnaround in writing before you buy.
• Request photos and serial numbers for any parts that must be ordered; get estimated ship dates.
• Document everything via email. If emergency-use trips are planned, tell them in writing and ask for written completion dates.

If you experienced long service delays after buying here, describe the timeline and communication you received so others can plan accordingly.

Warranty Coverage, Third-Party Contracts, and Denials

Extended service contracts and “lifetime” claims can be confusing. Public feedback around ROA Off-Road includes frustration when coverage was assumed to be broader than it is, when warranty claims were deflected to manufacturers, or when add-on contracts came with exclusions that surprised the buyer.

• Request full contract PDFs before signing, and read exclusions, deductibles, and maintenance requirements.
• Magnuson-Moss Warranty Act governs how warranties are represented—if a salesperson makes sweeping claims, ask for them in writing.
• Consider self-insuring by saving the amount you would spend on add-on warranties.

For a broader education about dealer add-ons and warranties, search topics like “dealer add-ons” or “extended warranty pitfalls” on the Liz Amazing YouTube channel.

Misrepresentation of Features or Capabilities

Reports across owner communities sometimes describe delivered RVs that didn’t match the marketed capability—especially in the off-road segment (payload limits, suspension robustness, or “go-anywhere” claims). Complaints tied to ROA Off-Road’s Lindon store include expectations gaps on what was included or how certain upgrades were configured (solar, lithium batteries, inverters, suspension). Misunderstandings can be innocent—but buyers pay the price if they’re not documented.

• Demand spec sheets listing exact equipment with brand, capacity, and model numbers. Keep these with your paperwork.
• Ask the technician to walk you through system operation and limitations. Video-record this walk-through for your records.

Conditions of Consignment or “Pre-Owned” Units

Some Lindon shoppers note confusion over what refurbishment or reconditioning was performed on pre-owned or consigned units. Water intrusion, frame/suspension damage, or prior modifications may not be obvious in photos.

• Insist on moisture meter readings for roof, walls, and floors. Photograph the readings.
• Have wheel bearings and brakes physically inspected; request receipts if recently serviced.

Product and Safety Impact Analysis

Defects or poor prep in an off-road/overland trailer carry higher safety stakes. Common risk areas include:

• Brake system and wiring: Miswired brakes, poor splices, weak grounds, or an incompatible brake controller can dramatically increase stopping distance and sway risk.
• Suspension and axle alignment: Misalignment causes rapid tire wear, heat buildup, and blowouts—especially under off-road loads.
• Frame welds and couplers: Inadequate welds or cracked A-frames can lead to catastrophic detachment under load.
• Electrical/solar/lithium integration: Incorrectly fused circuits or undersized wiring can cause fires or component failure.
• Propane system leaks: Unchecked leaks create explosion and carbon monoxide risks.

ROA Off-Road sells multiple brands, and some of those brands may have open recalls. Check every VIN for open safety recalls at NHTSA, and ask the dealership to certify recall status in writing: Search NHTSA Recalls. Note: NHTSA recall lookups work by manufacturer/model/VIN; you’ll need the exact model and VIN of the trailer you’re buying. If the unit has open recalls, require closure prior to delivery.

Legal and Regulatory Warnings

Patterns described in public reviews—such as misrepresentations of coverage or features, failing to honor written promises, or deceptive add-on practices—may create exposure under consumer protection law.

• FTC Act Section 5 (Deceptive Practices): The Federal Trade Commission prohibits deceptive or unfair practices in commerce, including false claims about pricing, features, or add-on necessity. More info: FTC Policy on Deceptive Acts and Practices.
• Magnuson-Moss Warranty Act: Governs written warranties and prohibits deceptive warranty terms or tying arrangements. If extended service contracts or “lifetime” representations were misleading, this law may apply. Overview: FTC Businessperson’s Guide to Federal Warranty Law.
• Utah Consumer Sales Practices Act (Utah Code § 13-11): Prohibits deceptive acts in consumer transactions, including misrepresentations and failure to honor obligations. Learn more via Utah’s consumer protection site: Utah Division of Consumer Protection.
• Utah Motor Vehicle Enforcement Division (MVED): Handles dealer licensing and consumer complaints for motor vehicle dealers in Utah (many RV dealers fall under MVED’s oversight). File a complaint or verify licensing: Utah MVED.

If you believe sales promises or written agreements were not honored, document everything and consider complaints to the FTC, Utah DCP, and MVED. If safety issues or failed recall closures are involved, also file with NHTSA. If you’ve had to file complaints regarding ROA Off-Road (Lindon), explain which agencies helped and how long resolution took.

How These Problems Hit Your Wallet and Your Safety

Financially, unnecessary add-ons and uncompetitive financing can add thousands in interest and fees. Hidden defects missed during PDI can turn into months-long repair battles, canceled vacations, and out-of-pocket lodging costs if your RV is your housing. Safety-wise, brake and suspension issues increase the risk of crashes; electrical and propane defects raise the risk of fires and CO poisoning; and structural failures can cause catastrophic accidents when towing off-pavement.

The safest route is prevention: an independent inspection, line-item purchase documentation, accurate recall status, and a conservative test tow before you take the unit on a long trip.

Protect Yourself: A Practical Checklist for ROA Off-Road (Lindon) Shoppers

• Hire a third-party inspector and make the sale contingent on passing. If refused, walk away. Use this to locate a pro: Search “RV Inspectors near me”.
• Get a line-item out-the-door price with every fee and add-on listed. Decline anything you don’t want.
• Shop financing at your bank/credit union; compare APR and terms to the dealer’s offer before you step into F&I.
• Demand a written due bill for any we-owe items, parts orders, or corrections, with target dates.
• Confirm title/registration timelines in writing and obtain a direct contact for titling.
• Verify recall status by VIN and require closure before delivery.
• Test every system at delivery: water, sewer, propane, electric, solar, inverter, brakes, tires, bearings, lights, coupler, and breakaway switch.
• Document everything via email, including verbal promises, and save copies of all paperwork.

If you’ve already bought from this location, what would you do differently? Add your hard-earned advice for the next buyer.

Where to Verify and Research ROA Off-Road (Lindon, UT)

Use these sources to compare experiences, locate recalls, and see complaint patterns. Each link is pre-formatted to search for “RVs of America ROA Off-Road Lindon UT” with issues/problems keywords. For platforms with onsite search only, we’ve noted instructions.

• YouTube search – ROA Off-Road Lindon UT Issues
• Google search – ROA Off-Road Lindon UT Problems
• BBB search – ROA Off-Road Lindon UT
• Reddit r/RVLiving – ROA Off-Road Lindon UT Issues
• Reddit r/GoRVing – ROA Off-Road Lindon UT Issues
• Reddit r/rvs – ROA Off-Road Lindon UT Issues
• PissedConsumer – browse and search for “ROA Off-Road Lindon UT”
• NHTSA Recalls – search relevant models/VINs
• RVForums.com – use onsite search for ROA Off-Road Lindon UT
• RVForum.net – use onsite search for dealership and model issues
• RVUSA Forum – search “ROA Off-Road Lindon UT issues”
• RVInsider.com – ROA Off-Road Lindon UT Issues
• Good Sam Community – ROA Off-Road Lindon UT Issues
• Google search – Find Facebook brand owner groups

Start with the dealership’s own review feed to build your baseline: ROA Off-Road Lindon, UT — Google Business Reviews.

Context: What This Dealership Does Well (and What to Watch Closely)

ROA Off-Road’s Lindon team is frequently praised for brand knowledge and for carrying off-road models you won’t find at big-box RV chains. The showroom and media content (walkthroughs, comparisons, tutorials) make research easier for shoppers entering the overland space for the first time. Several customers report friendly sales interactions and smooth deliveries when expectations are documented well.

However, as highlighted above, negative reviews repeatedly touch on documentation gaps, longer-than-expected service timelines, and disputes around what was promised versus delivered. The best outcomes appear to come when buyers arrive with their own financing options, a strict line-item quote requirement, and an independent inspector. Go in prepared, and you can enjoy the unique inventory without absorbing unnecessary financial risk.

Real-World Buying Strategy for ROA Off-Road (Lindon)

• Pre-appointment prep: Email the salesperson requesting a line-item breakdown of price, fees, and optional add-ons for the specific VIN you’re viewing.
• Bring your financing: Arrive with a pre-approved loan from a credit union or bank.
• Third-party inspection: Pre-schedule an inspector to meet at the dealership—make the sale contingent on passing. If they refuse, that’s your signal to leave.
• Delivery day: Test every appliance and system under load. Insist on a highway test tow if feasible (brakes and sway behavior matter).
• Due bill and pickup plan: If anything is missing or broken, put it in writing with dates. Do not release final payment until items are resolved.
• After-sale escalation: If delays drag on, escalate in writing to management, then to MVED/DCP. Keep a timeline and photos.

If you used these steps at ROA Off-Road Lindon, did they help you avoid surprises?

Why Independent Voices Matter

Dealers emphasize positives; owners post the rest. Independent creators and forums help balance the picture. For deeper context on dealership tactics, product vetting, and ownership pitfalls, search this channel for the dealership or brands you’re considering: Watch consumer investigations and buyer education. Pair that with the forum and review links above to triangulate a trustworthy view before you buy.

Summary and Recommendation

ROA Off-Road (RVs of America) in Lindon, UT, is a private, Utah-based specialty dealership with an off-road/overland focus and a loyal audience. Public feedback spans from enthusiastic five-star experiences to serious one-star complaints—particularly about paperwork delays, service backlogs, expectations gaps around features/upgrades, and the usual RV retail pressures around add-ons and financing. None of these issues are unique to one dealership, but the risk to your wallet and safety is real if you accept delivery without an independent inspection and airtight paperwork.

Here’s the distilled advice:

• Verify negative and positive patterns for yourself at the dealership’s review page: ROA Off-Road Lindon, UT — Google Reviews (Sort by Lowest rating).
• Insist on a third-party inspection and a written due bill. If this dealership won’t allow an independent inspector, consider that a deal-breaker.
• Shop financing yourself, decline unnecessary add-ons, and confirm title/registration timelines in writing.
• Test critical safety systems at delivery: brakes, bearings, tires, electrical, solar/inverter, propane, and structural components.
• Use the research links provided to cross-check owner experiences and known issues with the brands in stock.

Bottom line: Based on public complaints and recurring risk areas, we do not recommend moving forward with ROA Off-Road (Lindon, UT) unless you secure an independent inspection, obtain a line-item written deal with no unwanted add-ons, and get all promises documented with deadlines. If those safeguards are not possible or the dealership resists them, we recommend looking at alternative dealerships and comparing total out-the-door costs, reviews, and service capacity before committing.

Have a first-hand story that can help other shoppers? Post your experience to help the next buyer.