Schaap’s RV Traveland- Sioux Falls, SD Exposed: Delivery Defects, Service Delays & Paperwork Delays
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Schaap’s RV Traveland- Sioux Falls, SD
Location: 3100 W Russell St, Sioux Falls, SD 57107
Contact Info:
• Main: (605) 332-6241
• sales@rvtraveland.com
• info@rvtraveland.com
Official Report ID: 4353
Overview and Reputation Snapshot
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our focus is Schaap’s RV Traveland in Sioux Falls, South Dakota—an independently owned, regional dealership known for selling new and used RVs and operating a service department that supports buyers across eastern South Dakota and nearby states. This is not a national chain; it’s a private, locally run store with a long-standing presence in the Sioux Falls market.
Across public review platforms and owner forums, Schaap’s RV Traveland’s reputation is mixed. Many buyers praise the ease of purchase and friendly sales staff, but a significant portion of low-star reviews alleges recurring issues common in the RV retail sector: pushy upsells in the finance office, inconsistent after-sale support, delivery quality concerns, extended service backlogs, and delays in title/paperwork processing. Because the most recent and relevant experiences often surface in public reviews, we strongly encourage you to read the lowest-rated feedback first on their Google Business profile and judge patterns for yourself: Schaap’s RV Traveland — Google Business reviews (sort by lowest rating).
To deepen your research, consider joining owner communities and browsing model-specific discussions. You’ll find unfiltered insights about real-world ownership, warranty performance, and dealer responsiveness:
- Search for brand/model Facebook owner groups (don’t rely on a single group; join several for comparison): Google search for RV Brand Facebook Groups
- Watch consumer education and industry investigations (e.g., Liz Amazing’s channel). Search her channel for the dealership and brands you’re considering.
- Browse owner forums (RVForums, RVForum.net, and RVUSA Forum) to see recurring product and service themes.
Have you purchased from Schaap’s RV Traveland? What was your experience with their sales or service?
Before You Buy: Protect Yourself With a Third-Party Inspection
(Serious Concern)
The RV dealership sector—at local and national levels—has a well-documented track record of delivering units with unresolved defects and then deprioritizing customers for warranty service after the sale. This pattern is not unique to any single store, and low-star reviewers of Schaap’s RV Traveland echo similar concerns. Your best leverage is to refuse delivery until a truly independent, third-party RV inspection is performed and all findings are corrected to your satisfaction in writing. If a dealer will not allow a third-party inspector onsite or at least nearby, that’s a major red flag—walk away.
- Book the inspection before signing final paperwork or taking possession.
- Make a short written list of must-fix items that the dealer signs and dates.
- Don’t schedule your first camping trip until the inspection punch list is fully resolved.
To find an experienced, mobile RV inspector, start here: RV Inspectors near me. If the dealership resists or steers you only to “their” preferred inspector, insist on choosing your own professional. Again, if third-party access is denied, consider that a walk-away signal. Have you tried a third-party inspection at this store?
What Consumers Report: Patterns in Low-Star Reviews
Below are the most common themes we found across 1-star and 2-star feedback concerning Schaap’s RV Traveland in Sioux Falls. For transparency, we recommend you personally verify the narratives by sorting their Google reviews by “Lowest rating” and reading the full text: Schaap’s RV Traveland — Google reviews. The specific wording of each complaint is important, and you should rely on firsthand accounts when assessing risk.
Sales Promises vs. Delivery Reality
(Serious Concern)
Several low-star reviews allege discrepancies between what was promised on the sales floor and what was delivered on pickup day. Consumers frequently mention:
- Missing accessories or features the customer believed were included.
- Units presented as “ready to camp” that arrived with inoperable appliances, leaking plumbing, non-functioning slideouts, or battery/charging issues.
- Condition differences on used units (e.g., wear-and-tear or water intrusion not disclosed or minimized during sales discussions).
These mismatches usually appear after the buyer has mentally “locked in” their purchase and scheduled trips, which reduces leverage. A third-party inspection mitigates this risk substantially: find an inspector before delivery.
Price Transparency, Add-Ons, and Fees
(Moderate Concern)
Multiple low-star reviewers report frustration with add-on charges and non-optional fees appearing late in the process. Common complaints include:
- “Prep” or “orientation” charges that feel like double-billing for a basic PDI (pre-delivery inspection) that should already be included.
- Dealer-installed items presented as mandatory (e.g., entry steps, battery upgrades, paint/sealant packages) at inflated markups.
- Pressure to purchase extended warranties, maintenance plans, or interior/exterior protection packages that add thousands of dollars with uncertain value.
To counter this, request a complete out-the-door price breakdown before signing. Decline all extras you don’t want and don’t be rushed. If promises are verbal, ask for them in writing on the buyer’s order.
Industry advocate content creators have documented these tactics in depth—watch consumer-focused breakdowns and search dealership names in videos like those from Liz Amazing. She routinely covers upsells, finance office tactics, and how buyers can protect themselves.
Financing and Interest Rate Markups
(Serious Concern)
Finance complaints appear in low-star reviews industry-wide and are echoed by some Schaap’s RV Traveland reviewers. Allegations include:
- Dealer-arranged financing at rates higher than a consumer’s bank or credit union.
- Price incentives tied to dealer-arranged loans, making it difficult to pay cash or use preferred financing without losing discounts.
- Last-minute add-ons baked into the finance contract (warranties or gap coverage) the buyer didn’t realize they were agreeing to.
Prevent this by securing your own financing first and treating any dealer-arranged loan as a backup. Bring a pre-approval from your bank/credit union and compare the APR and total cost line-by-line. Under the Truth in Lending Act (TILA), you have a right to clear disclosure of credit terms; if something feels off, pause and request all documents to review at home.
Trade-In Offers and “Adjustments”
(Moderate Concern)
Low-star reviews commonly cite low-ball trade-in offers and mid-process changes to appraisals. Some buyers report the number shifting after an initial handshake agreement, once they are emotionally committed to a new unit. To reduce risk, obtain written appraisals from multiple dealers, and consider selling your RV privately if the spread is significant. Walk if promised numbers don’t hold on signing day.
Title and Paperwork Delays
(Serious Concern)
Among the most stressful complaints across RV dealerships are delays in titles, plates, or registration. Reviews for this location include accounts of prolonged waiting for paperwork—sometimes jeopardizing travel plans or loan terms. Ask for a realistic timeline, understand your state’s rules, and don’t accept the unit if essential documents are not properly lined up. Keep a paper trail of all communications.
Delivery Quality and PDI (Pre-Delivery Inspection)
(Serious Concern)
In RV retail, PDIs can be rushed. Low-star reviewers of Schaap’s RV Traveland have described delivery-day defects that should have been caught—water leaks, inoperable water heaters, faulty slides, broken trim, or dead house batteries. Insist on a thorough, hands-on walkthrough with utilities connected. Test every appliance, water line, slide, awning, leveling system, and each 120V/12V circuit before signing. Again, a third-party inspection helps—book one: RV Inspectors near me.
Service Backlogs, Delays, and Communication Gaps
(Serious Concern)
Several low-star reviews discuss long waits for appointments, extended timelines for diagnosis, and slow parts procurement. Customers describe lost camping time—sometimes entire seasons—waiting for fixes. Some mention difficulty getting status updates or feeling deprioritized after purchase. These are especially painful when the RV is under warranty and owners expected quicker, manufacturer-supported repairs.
- Ask about average service lead times before you buy and request it in writing.
- Clarify which customers receive priority (new buyers vs. outside units) and how warranty scheduling works.
- If you full-time or travel widely, confirm if they service units purchased elsewhere and what the wait will be.
If you’ve experienced long service delays here, tell other shoppers how long you waited and how it affected your travel plans.
Warranty Claim Pushback and “Manufacturer Blame”
(Moderate Concern)
Common industry pattern: Dealers point to manufacturers for warranty approvals and delays; manufacturers point back to dealers for incomplete documentation or slow diagnosis. Low-star reviews often detail this tug-of-war, claiming that customers are caught in the middle and updates are sparse. Keep meticulous records—photos, dates, work orders—and escalate to the manufacturer if communication stalls. Know your rights under the Magnuson-Moss Warranty Act, which prohibits tying warranty coverage to paid dealer services and penalizes deceptive warranty representations.
Used RV Reconditioning and Hidden Issues
(Serious Concern)
Some low-star reviewers say used units were advertised as fully checked but later revealed water intrusion, soft flooring, or appliance failures. Because water damage can be intermittent or cleverly cleaned up, bring a moisture meter or rely on a third-party inspector, who will probe walls, corners, roof seams, and slide floors. Water issues are often the most expensive long-term problems in RV ownership.
Safety and Recall Awareness
(Serious Concern)
Owners have reported safety-related defects across the broader RV industry—propane leaks, brake issues, tire failures from aged/stored tires, electrical shorting, and axle or suspension defects. Dealers should help owners check for recalls and schedule fixes, but it’s ultimately your responsibility to verify. Always run your VIN through NHTSA’s recall tool and research recalls for your brand and model. Start here: NHTSA recall search (enter your VIN).
For deep dives into safety pitfalls and ownership traps, consumer-focused creators like Liz Amazing (RV consumer advocacy) offer helpful walkthroughs and cautionary stories. Search her channel for the dealership and specific brands you’re evaluating.
Examples of Common RV System Failures That Reviewers Mention
These are the systems most often flagged in low-star feedback across the RV industry, and they also appear in negative reviews for Schaap’s RV Traveland:
- Water intrusion and rot: Roof seams, front/rear caps, slide room corners, window frames, and plumbing fittings.
- Electrical and charging: Converter/charger failures, battery isolation issues, inverter miswiring, and 12V shorts.
- HVAC: AC units not cooling, furnace igniter failures, thermostat wiring.
- Appliances: Water heaters (propane and electric), refrigerators (especially absorption units), and cooktops/ovens.
- Running gear: Brakes out of adjustment, worn shackles, spring hangers, and axle alignment leading to tire wear.
- Slides and leveling: Hydraulic leaks, electric motor failures, out-of-square slide rooms, jacks failing to extend/retract.
- Fit and finish: Loose trim, separated cabinetry, damaged sealant, squeaks/rattles, and cosmetic defects on delivery.
Each item above can represent hundreds to thousands of dollars in repair costs if not addressed quickly—especially water intrusion. If a negative online review mentions any of these, assume the potential exists in the same brand/model you’re considering and plan your inspection accordingly. What failures did you encounter first on your unit?
Legal and Regulatory Warnings
Consumer Protection and Warranty Law
(Serious Concern)
Based on complaint patterns in the industry and those visible in low-star reviews for Schaap’s RV Traveland, the following legal considerations may apply if you encounter problems:
- Magnuson-Moss Warranty Act (federal): Prohibits deceptive warranty terms and tying coverage to paid dealer services. If warranty work is refused or delayed without valid grounds, you may have recourse.
- FTC Act, Section 5: Unfair or deceptive acts or practices are prohibited. Misrepresentations in advertising, pricing, or warranty coverage can draw scrutiny from the Federal Trade Commission. Learn more at the FTC’s consumer advice site: FTC Consumer Advice.
- Truth in Lending Act (TILA): Requires clear disclosure of financing terms. If add-ons were embedded without your consent or the APR changed unexpectedly, review your rights and documentation.
- State-level protections: South Dakota’s consumer protection arm is the Attorney General’s Office. You can file complaints and learn your rights here: South Dakota Consumer Protection (Attorney General).
- Safety Recalls: The National Highway Traffic Safety Administration (NHTSA) oversees vehicle-related recalls, including motorhome chassis and certain components. Check your VIN: NHTSA recall search.
If you believe you’ve been misled or suffered financial harm, document everything: emails, signed promises, repair orders, and date-stamped photos/video. Consider filing complaints with the FTC, the South Dakota Attorney General, and the BBB. For serious warranty breaches, consult an attorney familiar with RV cases in your state.
Product and Safety Impact Analysis
How Defects Translate to Real-World Risks
(Serious Concern)
Reported failures among RV buyers can escalate quickly from inconveniences to safety hazards:
- Propane leaks: Risk of fire or explosion. Always use a gas detector and test appliances during your inspection.
- Brake and suspension issues: Uneven wear, brake fade, and compromised handling increase crash risk—especially in towed units at highway speeds.
- Electrical faults: Shorts and overloaded circuits can cause fires. Check GFCI/transfer switch function and cable routing.
- Water intrusion: Structural rot and mold growth can make a unit unhealthy and unsellable. Even “minor” leaks can become major repairs.
- Slide and leveling failures: Can trap occupants, damage furniture/structure, or prevent safe travel; emergency retraction procedures should be demonstrated at delivery.
Given recurring service-backlog complaints, a defect may leave your RV sidelined for months—ruining trips and potentially adding storage or loan costs while you wait. This is why pre-purchase inspections, robust delivery walkthroughs, and immediate post-delivery testing are essential. Industry critics and educators like Liz Amazing’s RV consumer channel repeatedly stress proactive testing and documentation to protect buyers.
Verify the Evidence Yourself: Research Links
To continue your due diligence on Schaap’s RV Traveland—Sioux Falls, SD, use the following targeted searches and forums. Replace “Issues” with “Problems” or “Complaints” as needed:
- YouTube search: Schaap’s RV Traveland Sioux Falls SD Issues
- Google search: Schaap’s RV Traveland Sioux Falls SD Issues
- BBB search: Schaap’s RV Traveland Sioux Falls SD
- Reddit r/RVLiving search
- Reddit r/GoRVing search
- Reddit r/rvs search
- NHTSA recall check (enter brand/model or VIN)
- RVInsider search
- Good Sam Community search
- Liz Amazing on YouTube (search her channel for this dealership and brands)
- RVForums.com (use the search box for this dealership)
- RVForum.net (use the search box)
- RVUSA Forum (search dealership or brand issues)
- PissedConsumer (browse and search manually for RV dealership reviews)
Tip: Always corroborate any single complaint by reading multiple accounts across several platforms. Patterns matter more than one-off stories.
Acknowledge Improvements and Positive Reports (Briefly)
(Moderate Concern)
Balanced research requires acknowledging that many buyers report good experiences at Schaap’s RV Traveland, praising courteous staff and smooth deliveries. Some negative reviewers also note that problems were eventually resolved—particularly after escalation to a manager or owner. It’s reasonable to expect that the dealership has taken steps to address known bottlenecks (e.g., staffing, parts sourcing, and communication). Still, the weight of low-star feedback indicates that prospective customers should proceed carefully, verify everything in writing, and protect themselves before funds and titles change hands.
Action Checklist for Shoppers at Schaap’s RV Traveland (Sioux Falls, SD)
- Insist on a full, independent inspection before finalizing the deal. If refused, walk away.
- Request a complete, out-the-door price—including all fees and add-ons—before visiting the finance office.
- Secure financing from your bank/credit union to compare real APR against dealer-arranged offers.
- Decline extended warranties or protection packages unless you fully understand coverage and claims processes, in writing.
- Get all promises in writing—missing items, fixes, timelines—on the buyer’s order or a signed “due bill.”
- Do a utilities-on, two-hour delivery walkthrough with a checklist. Test every system and photograph the unit.
- Ask for the service department’s current lead time—and what “priority” actually means—before buying.
- Run a recall check by brand/model or VIN on NHTSA and bookmark manufacturer support pages.
- If you encounter serious issues or misrepresentations, document and escalate through management; file complaints with the South Dakota AG, the FTC, and BBB if necessary.
- Compare your findings with owner reports on forums and YouTube. For consumer-oriented explanations of RV pitfalls, explore Liz Amazing’s channel and search for the brands you’re considering.
Have you closed a purchase with this dealer recently? Did the price and promises match your paperwork?
On Upsells and “Questionable” Warranty Add-Ons
(Moderate Concern)
Many dealerships rely on finance-and-insurance (F&I) profit centers to sustain margins—this includes extended service contracts, gap insurance, tire-and-wheel protection, paint/fabric protection, and “lifetime” sealant packages. Low-star reviewers often feel rushed or pressured into these products. Some learn later that exclusions or maintenance requirements drastically limit payouts. If you’re considering a service contract, ask to see the full contract (not just a brochure) before signing, and confirm who authorizes repairs, prevailing labor rates, deductible structures, and whether mobile techs are covered when you’re traveling.
If an add-on sounds too good to be true, assume it’s designed to protect the provider, not you. Compare third-party products and pricing in advance and don’t hesitate to decline anything you don’t clearly need.
What If Things Go Wrong?
Escalation Path and Documentation
(Serious Concern)
When issues arise, always start with written escalation:
- Summarize the problem and timeline in an email to your salesperson and service manager.
- Attach photos/videos and copies of your purchase paperwork or due bill.
- Request specific remedies and deadlines in writing.
If the dealership cannot resolve the matter, consider parallel actions:
- Manufacturer support ticket (especially for warranty-covered items).
- Complaint to the South Dakota AG: Attorney General Consumer Protection.
- Complaint to the FTC for potential deceptive practices: FTC Consumer Advice.
- Consider mediation/arbitration stipulations in your contract; consult counsel if needed.
If you’ve escalated with this dealer, tell future buyers how responsive management was and whether you’d buy again.
Final Perspective on Risk at Schaap’s RV Traveland (Sioux Falls, SD)
Public feedback paints a complex picture. Schaap’s RV Traveland is a long-standing, locally owned dealership with staff who earn genuine praise from many customers. At the same time, a notable volume of 1-star and 2-star reviews alleges issues that can be expensive or time-consuming for buyers: delivery defects missed in PDI, long waits for service, paperwork delays, pricing surprises, and warranty friction. These problems are not unique to this dealership—they’re endemic in the RV industry—but local buyers need to approach with eyes wide open.
As you evaluate your options, use the Google Business reviews to audit patterns for this exact location: Schaap’s RV Traveland — Sioux Falls, SD. Read the newest low-star reviews in full and verify any claims you’re concerned about. Cross-check those narratives against independent forums, BBB entries, and recall databases. Watch buyer-education videos from advocates like Liz Amazing to understand the mechanics of dealer upsells and service backlogs.
Our recommendation: Unless Schaap’s RV Traveland can demonstrate, in writing, a willingness to allow a third-party inspection, provide transparent out-the-door pricing with no mandatory add-ons, and commit to realistic service timelines for after-sale support, RV shoppers should consider other dealerships in the region. The pattern of low-star complaints—centered on delivery quality, service delays, and paperwork issues—represents meaningful risk for buyers who are not exceptionally vigilant.
If you’ve bought or serviced an RV at this location, your firsthand account will help other shoppers. Add your experience to the conversation so readers can benefit from the most current, local insights.
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