Setzer’s World of Camping – Huntington, WV Exposed: Service delays, warranty runaround, weak PDI

Introduction and Reputation Snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report on Setzer’s World of Camping, an independent RV dealership located in Huntington, West Virginia. This store is not part of a national chain; it operates as a private, locally owned dealership serving the Huntington–Tri-State region. Across public reviews and consumer forums, the dealership’s reputation appears mixed: some buyers praise sales staff friendliness and initial pricing, but a significant number of recent and historical complaints focus on post-sale issues—especially service delays, warranty processing, communication lapses, and confusion around add-ons and financing.

For direct consumer accounts, start at the dealership’s Google Business Profile and use the “Sort by Lowest Rating” filter to review the most critical experiences for yourself: Setzer’s World of Camping — Huntington, WV — Google Reviews.

Owner Communities and Unfiltered Feedback

To expand your research beyond the dealership’s own marketing, read brand-specific owner threads where people document defects, parts availability, warranty outcomes, and dealership experiences. Join Facebook model groups (you’ll need to use Google to find them) and search for the specific RV brand and floorplan you’re shopping. Try queries like:

• Jayco RV Facebook Groups
• Forest River RV Facebook Groups
• Keystone RV Facebook Groups

For balanced industry education and dealership case studies, see investigative and consumer-education videos on the Liz Amazing channel. Search her content for the dealership and brands you’re considering:

• Liz Amazing’s buyer-beware videos about RV dealers and service pitfalls

Have you purchased or serviced an RV at this location? Add your firsthand experience to help other shoppers.

Before You Buy: Insist on an Independent, Third‑Party RV Inspection

The single strongest lever you have before signing is an independent, third‑party inspection by a certified RV inspector who works for you—not the dealer. Many of the most expensive ownership problems begin with overlooked defects at delivery: roof sealant gaps, miswired 12v/120v systems, brake or suspension issues, water intrusion, furnace or water heater faults, slideout alignment, propane leaks, and non-functioning components. If you skip a pre-purchase inspection, you risk accepting a unit with latent defects—and once the sale is closed, you can be pushed to the back of the service queue for weeks or months while parts trickle in.

• Schedule your own inspector and make the sale contingent on a clean report. Use: RV Inspectors near me.
• Do not accept “dealer won’t allow outside inspectors.” That’s a red flag—walk.
• Make repairs part of the contract with written timelines and a holdback until completion.
• Verify recalls by VIN before delivery; unresolved recalls can turn into prolonged service purgatory.

Consumers across Google reviews for this store routinely cite lengthy service waits and poor follow-up on fixes. Don’t risk your first camping season to avoidable issues. If you’ve had a pre-delivery inspection experience here—good or bad—tell other shoppers what happened.

Patterns in Consumer Complaints at Setzer’s World of Camping (Huntington, WV)

Below are recurring themes distilled from low-star Google reviews and other public feedback. To confirm specifics, use this direct link and filter for the lowest ratings: Setzer’s World of Camping — Google Reviews (Huntington, WV).

Sales Tactics: Add‑ons, Admin Fees, and Warranty Upsells

Recent low-star reviews raise concerns about surprise fees added late in the process, pressure to purchase extended warranties, paint or fabric protections, and “must-have” packages that inflate the out-the-door price. These add-ons often deliver far less value than promised and can complicate claims later. Consumers regularly report confusion around what is mandatory versus optional; always request a clean price sheet without dealer-installed extras, and be prepared to walk if you can’t remove unwanted products.

• Ask for a signed “we decline all add-ons” form.
• Compare third-party warranty quotes; many dealer warranties exclude common failures.
• Demand a line-item written out-the-door quote and take it home to review before committing.

Financing Concerns: High APRs and Payment Focus

Multiple reviewers report dissatisfaction with financing outcomes that were higher than expected. Common red flags include emphasizing “monthly payment” over total price, rolling add-ons into the loan, and not disclosing buy rate vs. sell rate (dealer reserve). You can minimize risk by arranging pre-approval with your own bank/credit union and using it as leverage or simply financing elsewhere if the dealership can’t match it.

• Arrive with a written pre-approval; let the dealership beat it without add-ons.
• Refuse any product you didn’t ask for—gap, tire/wheel, etching—unless you’ve verified coverage details and price.
• Check the contract for “yo-yo” financing clauses; never take delivery on conditional approval.

Trade‑In Appraisals and Low‑Ball Offers

Some low-star reviews reference frustration with trade-in values that shifted between initial quotes and final paperwork, or that seemed significantly below market. If trading in, get a firm written offer, and cross-check with multiple bids (including instant cash offers) to avoid last-minute pressure to accept less. If the dealership won’t lock an appraisal pending inspection, treat early figures as informal only.

Pre‑Delivery Inspection Shortfalls and “Shakedown” Defects

Consumers frequently describe taking delivery of RVs—both new and used—with unresolved issues discovered almost immediately: non-functioning appliances, slide malfunctions, misaligned doors, water leaks, or electrical gremlins. Complaints focus on the quality of the dealer’s PDI (pre-delivery inspection) and the thoroughness of the customer walkthrough.

• Attend PDI with a checklist and your inspector present; test every system under load.
• Document defects with photos/video; require fixes before final payment.
• Confirm you’ll receive a “we owe” form for any outstanding items, with dates and remedies.

Service Delays, Parts Bottlenecks, and Backlog

Extended wait times for warranty repairs are among the loudest themes in negative feedback. Owners report weeks or months of downtime waiting for authorization or parts, limited updates, and stalled repair timelines that ruin planned trips. While parts scarcity can involve the manufacturer, dealerships are responsible for communication and realistic timeframes. Multiple low-star reviewers describe lack of status updates or missed promised dates.

• Ask in writing for average turnaround times for warranty vs. non-warranty repairs.
• Request a weekly status email as part of the work order.
• Escalate to the manufacturer’s customer care if warranty authorization stalls.

Have you experienced service delays at this Huntington location? Post your timeline and how it was resolved.

Communication Gaps and Broken Promises

A recurring sentiment in low-rated reviews is difficulty getting callbacks, inconsistent information from different staff members, and frustration over commitments not being kept. If you proceed, run everything through email and require acknowledgment; create a paper trail that will carry weight if you need to escalate to the manufacturer, BBB, or your state’s consumer protection office.

Titles, Registration, and Paperwork Timing

Some reviewers mention delays or confusion surrounding title work, plates, and documentation. While processing can take time, state law typically sets deadlines for dealers to deliver title and proper paperwork. Keep a clear timeline:

• Before paying, ask for the exact expected timeline for title and registration.
• Get a written point of contact for paperwork follow-up.
• If deadlines pass, notify the dealership in writing and copy your state regulator or Attorney General if needed.

Experience Level of Techs and Workmanship Quality

Critical reviews often question whether technicians and delivery staff have adequate training for complex modern RVs. Complaints include incomplete repairs, repeat visits for the same issue, and temporary “band-aid” fixes. When you open a repair order, ask who will work on the unit, what certifications they hold, and request photos showing completed work.

“As-Is” Used Units and Limited Post-Sale Support

Some low-star reports suggest used buyers felt stranded when defects surfaced shortly after purchase, especially when “as-is” was emphasized. If buying used, insist on independent inspection, a water intrusion test, and appliance functionality verification. Factor in a repair reserve for immediate fixes that often surface within the first 30 days.

How to Independently Verify Every Claim

Use these research links—pre-filled to target Setzer’s World of Camping (Huntington, WV)—to corroborate reported patterns, uncover additional complaints, and assess responses. Replace “Issues” with “Problems” or “Complaints” to broaden results where needed.

• YouTube search: Setzer’s World of Camping Huntington WV Issues
• Google search: Setzer’s World of Camping Huntington WV Issues
• Better Business Bureau: Setzer’s World of Camping Huntington WV
• Reddit r/RVLiving: Setzer’s World of Camping Huntington WV Issues
• Reddit r/GoRVing: Setzer’s World of Camping Huntington WV Issues
• Reddit r/rvs: Setzer’s World of Camping Huntington WV Issues
• PissedConsumer (search for “Setzer’s World of Camping” manually on-site)
• NHTSA Recalls: check VINs/models for open recalls
• RVForums.com (use site search for Setzer’s World of Camping)
• RVForum.net (use site search for dealership and brands)
• RVUSA Forum (search “Setzer’s World of Camping Issues”)
• RVInsider.com search: Setzer’s World of Camping Issues
• Good Sam Community search: Setzer’s World of Camping

If you’ve verified other sources or found additional evidence, post your links and screenshots so fellow buyers can benefit.

Legal and Regulatory Warnings

Warranty Rights and Disclosure Duties

Dealerships must honor written warranties and accurately represent what add-on service contracts cover. The federal Magnuson‑Moss Warranty Act bars tie-in requirements (e.g., you can’t be forced to buy a dealer product to preserve a warranty) and requires clear disclosure of warranty terms. If promised repairs or coverage are denied contrary to written terms, you can complain to the FTC and consider private remedies.

• FTC: Auto Warranties & Routine Maintenance

Advertising Claims and Financing Practices

The FTC and state Attorneys General enforce truth-in-advertising and fair lending laws. Inflated fees, undisclosed add-ons, or bait-and-switch pricing can draw scrutiny. If your APR is higher than quoted, if unauthorized products appear on contracts, or if an advertised price was honored only with extras, document all materials and file complaints.

• Federal Trade Commission
• West Virginia Attorney General — Consumer Protection

Safety Recalls and Roadworthiness

For motorized RVs and many critical components in towables, recall compliance is mandatory. Delivery of a unit with an unaddressed safety recall can pose serious risk (e.g., brake failures, fire hazards, LP gas leaks, axle/suspension defects). Always run the VIN through NHTSA before accepting delivery and require, in writing, that all recalls are remedied prior to sale.

• NHTSA: Check for Recalls by VIN

Title and Registration Timelines

States generally impose deadlines (often 30–60 days) for dealers to deliver title and file registration. If the dealership fails to meet statutory deadlines and you can’t obtain plates or transfer ownership, contact the West Virginia DMV and the State Attorney General’s office.

• West Virginia DMV
• WV Attorney General — File a Consumer Complaint

Product and Safety Impact Analysis

When service, warranty, and PDI standards slip, the real-world costs land squarely on owners:

• Water intrusion and roof/slide seal failures: Lead to rot, mold, and expensive structural repairs.
• Brake, bearing, or axle issues: Towing safety risks; tire blowouts; loss of control.
• LP gas system leaks: Fire/explosion hazards; carbon monoxide risks.
• Electrical faults: Battery drainage, inverter/converter failures, and potential fire risks.
• Appliance non-function: Loss of heat/hot water/refrigeration on trips; ruined vacations.

Multiple low-star reviews for this Huntington dealership describe weeks-long downtime waiting for parts/authorizations, missed camping seasons, and callbacks that never came. These outcomes are not minor annoyances; they represent safety hazards and direct financial losses from non-usable equipment. Always integrate a third-party inspection and written contract language before committing. For extra due diligence, watch consumer advocate content that dissects common failure points and dealer tactics, such as Liz Amazing’s explainers on avoiding dealership traps. And if you’ve encountered safety defects or recall delays at this store, summarize the issue and timeline for other readers.

Shopping Defensively at This Dealership

Contract and Pricing Control

• Get an out-the-door quote in writing with taxes, title, doc fee, and no add-ons.
• Pre-approve financing with your bank/credit union; use it as leverage.
• Decline add-ons by default; add only those you specifically want after comparing third-party alternatives.

PDI and Delivery Strategy

• Hire a certified RV inspector you trust and make the sale contingent on their report. Use: find an RV inspector near you.
• Block 3–4 hours for PDI and test every system; do not rush.
• Require fixes before final funds or hold back payment in escrow until completion.

Service Queue and Warranties

• Ask for the average service lead time in writing for warranty and non-warranty repairs.
• Confirm who authorizes warranty work and what turnaround you should expect from each brand.
• Review the warranty contract line by line—many exclude water intrusion, seals, and “adjustments.”

If the dealership resists transparency on service timelines or refuses outside inspections, consider that your warning sign. Consumer advocates, including Liz Amazing’s channel, have repeatedly highlighted how weak PDIs and rushed delivery walkthroughs lead to costly post-sale headaches.

Context: What Consumers Are Saying on Google

Reading the dealership’s recent one- and two-star Google reviews is essential. Themes you’ll likely see include:

• Frustration with long waits for warranty repairs and parts.
• Reports of poor communication or unreturned calls while the RV sits at the shop.
• Complaints about add-on products and surprise fees at signing.
• Disputes over trade-in values or changes from initial quotes.
• Discovering defects soon after delivery that should have been caught during PDI.

Examine these reports directly and decide whether the patterns align with your expectations of post-sale support: Setzer’s World of Camping — Huntington, WV — Google Reviews. If you’ve left a review, add context here for fellow shoppers.

Limited Positive Notes (For Balance)

Not all experiences are negative. A portion of reviewers report fair pricing on certain units, friendly sales staff, and smooth transactions when everything goes right. Some customers describe acceptable service experiences or quick fixes for minor issues. However, even among satisfied buyers, the most common caution remains: the service department can become a bottleneck if more serious problems emerge. The variability underscores the importance of independent inspections, exact contract language, and a clear escalation path if something fails.

Final Recommendations

Setzer’s World of Camping in Huntington, WV presents a risk profile that closely mirrors broader RV industry pain points: aggressive add-ons, financing friction, inconsistent PDIs, and service delays that can derail an entire camping season. The weight of recent low-star consumer accounts points to persistent issues with communication and warranty turnaround times. If you proceed:

• Insist on your own third-party inspection before signing.
• Negotiate a clean out-the-door price without extras.
• Bring independent financing or a firm pre-approval.
• Require all promises in writing with timelines and remedies.
• Verify recalls and paperwork timelines in advance.

For more background on dealership tactics and buyer protections, watch consumer advocacy explainers like these RV industry investigations and buyer checklists. And if you’re evaluating whether to move forward with this specific store, studying the lowest-rated Google reviews is essential: read the latest reports here.

Given the volume and seriousness of reported issues—especially around PDIs, delays, and communication—we do not recommend choosing this dealership without extraordinary precautions. Many shoppers may be better served by comparing multiple regional dealers, demanding independent inspections, and prioritizing stores with documented, responsive service departments.

Already purchased or serviced an RV at this location? What was your experience and outcome? Your insight can save others time, money, and stress.

Comments and Owner Feedback

Share your real-world experience with Setzer’s World of Camping (Huntington, WV): sales process, PDI quality, service timelines, warranty outcomes, and anything you wish you knew beforehand. Your evidence-based comments, links, and timelines help other RV shoppers make safer decisions.