Sherwood Auto & Camper Sales- Hillsboro, OH Exposed: Hidden Fees, PDI Misses & Title Delays

(Serious Concern)

Given recurring public complaints around quality control and after-sale responsiveness at many dealerships nationwide, consumers should hire an independent, certified RV inspector—before signing. This is your strongest leverage to require issues be fixed or walk away if the rig is unsafe or materially misrepresented. If a dealer refuses an outside inspection, that’s a major red flag—walk. To find reputable professionals, start here: Search for RV Inspectors near me.

After delivery, warranty bottlenecks and service backlogs can leave your RV in the shop for weeks or months, forcing canceled trips and eroding resale value. A thorough PDI performed by someone you pay—who works solely for you—can catch hidden water intrusion, soft floors, appliance malfunctions, 12V/120V wiring faults, delamination, slide alignment problems, axle wear, tire date-code issues, and unsafe DIY add-ons. Consider requiring the inspector’s punch-list be completed and re-verified before you release any final payment or sign acceptance.

For more consumer-focused RV buying guidance, consider channels calling out industry pitfalls, such as Liz Amazing’s investigations. And if you’ve gone through this process with this dealership, add your story for other shoppers.

(Serious Concern)

Several low-star public reviews for this location describe classic dealership pain points: last-minute fees, upgraded add-ons buyers didn’t realize were optional, or financing terms that differ from expectations. These are not unique to this dealer, but the repetition across negative reviews is a warning to slow down, itemize every line, and be prepared to walk if figures change in finance. Ask the salesperson early: “What’s the out-the-door price including taxes, title, doc fee, prep fee, and any add-ons?”

• Request a written, itemized buyer’s order before running your credit.
• Refuse any unwanted products (paint protection, fabric guard, VIN etching, nitrogen tires, tire/wheel plans, gap or service contracts) unless you truly want them and they are competitively priced.
• Compare APR offers with your credit union. If the dealer’s APR is higher and they won’t match, finance elsewhere.

For a sense of how these issues play out in the RV world, consumer educator Liz Amazing regularly breaks down dealership add-ons and how they affect total cost. If you experienced pricing changes at this location, post your experience for other shoppers.

(Moderate Concern)

Public reviews commonly cite trade-in numbers that feel out of step with market value. Dealers typically wholesale trade-ins and build in reconditioning risk, so offers trend conservative. Still, when the gap is extreme—or when appraisal figures change late in the process—customers feel cornered.

• Bring printouts of recent local comps (private and dealer listings) and NADA/JD Power guides.
• Get firm written trade-in offers from more than one dealer before negotiation.
• If a promised trade valuation changes at signing, walk. You’ll likely find a better number with time.

(Serious Concern)

Among the most troubling dealership complaints anywhere are late titles and tag delays. In Ohio, consumers benefit from the Title Defect Recision (TDR) law, which provides remedies if a dealer fails to deliver title within prescribed timeframes. If a Sherwood Auto & Camper Sales buyer in Hillsboro reports late titling, that can trigger rights under Ohio law.

• Ohio TDR basics (Ohio Rev. Code § 4505.181): If a dealer cannot deliver a valid title within a statutory period, consumers may be entitled to rescind. See the Ohio AG overview: Ohio Attorney General — Consumer Protection (search “Title Defect Recision”).
• Keep every communication and document exact purchase dates. Send written demand letters with deadlines.
• If the title isn’t delivered promptly, file a complaint with the AG and consider legal counsel.

(Serious Concern)

A recurring theme in negative reviews across the RV industry is a mismatch between sales promises and the RV’s actual condition at delivery. Consumers report rigs delivered with unresolved leaks, nonfunctional appliances, ill-fitting slide seals, soft floors, or inadequate battery and LP setups. Low-star reviews for Sherwood Auto & Camper Sales in Hillsboro reference similar frustrations—so demand a comprehensive, written PDI checklist and test every system before signing.

• Run water systems under pressure and on pump. Look under sinks and around slide corners for drips.
• Use a non-contact moisture meter on walls, corners, and roof edges.
• Verify slide alignment under load, awning operation, furnace and A/C performance, hot water on both electric and propane, fridge on shore and propane, and GFCI behavior on multiple outlets.
• Check tire DOT date codes and tread, and inspect for dry rot.

(Serious Concern)

Low-star reviews often complain about service scheduling delays, poor communication, and slow parts sourcing. Some RV owners report weeks or months of downtime, missed trips, and repeated returns for the same issue. For an independent dealer like Sherwood Auto & Camper Sales, capacity constraints can increase turnaround times—especially during peak season.

• Before you buy, ask how many techs are on staff, average wait times for warranty work, and whether they service rigs they didn’t sell.
• Get warranty coverage terms in writing. Clarify whether labor rates or diagnostic time are covered by the plan you’re buying.
• Document every visit with dates, work orders, and photos. If a safety issue isn’t addressed, escalate.

(Moderate Concern)

Multiple negative reviews for dealers across the industry cite calls not returned, parts promises slipping, or vague repair status updates. When the communication loop breaks, customers lose trust and can’t plan trips. If you encounter this, escalate to management quickly and propose written timelines for next steps.

(Moderate Concern)

Public complaints often allege that service contracts or “extended warranties” didn’t cover what buyers thought they would. Many of these plans are heavily limited—especially for RVs, where leaks and wear/tear exclusions can be broad.

• Request the full contract before purchase. Read exclusions, deductibles, shop options, and maintenance requirements.
• Compare third-party plans and their claim approval reputation before buying from the dealer.
• Consider self-insuring by setting aside an emergency repair fund instead of buying a plan with heavy exclusions.

(Moderate Concern)

If you’re purchasing a used RV or camper, the unit may carry open recalls on critical systems (propane, brakes, axles, ladders, fire risks). While independent dealerships can’t control OEM recall timing, buyers should independently check recalls for the specific year/make/model and confirm whether fixes were completed. Use NHTSA’s VIN search for the RV brand/model under consideration and confirm repair records.

• Start with an exploratory query: NHTSA recalls information (search and refine by RV year/make/model).
• Ask the dealer for written proof that any applicable recalls were performed.

(Moderate Concern)

Independent dealers often sell used RVs “as-is” or with minimal warranty. Public complaints across the industry frequently cite hidden water damage, roof issues, soft floors, and failing appliances discovered soon after purchase. If a negative review mentions discovering problems right after delivery, that’s a sign the PDI wasn’t thorough or repairs weren’t done.

• Never skip a paid, independent inspection: Find RV inspectors near you.
• Demand photos/videos of the roof, undercarriage, and inside corners. Check for staining, ripples, and patchwork repairs.
• If buying as-is, price the unit accordingly and budget for immediate repairs.

(Serious Concern)

Consumer complaints linked to delayed titles, misrepresentation, or warranty denials may have legal implications. Here are the most relevant guardrails:

• Ohio Consumer Sales Practices Act (OCSPA): Prohibits unfair or deceptive acts in consumer transactions. If disclosures were incomplete or promises weren’t honored, you may have remedies. Start with the Ohio Attorney General — Consumer Protection and file a complaint if needed.
• Ohio Title Defect Recision Law (TDR) (Ohio Rev. Code § 4505.181): Provides recourse if the dealer fails to deliver title within a statutory timeframe. If you hit delays, act quickly and document everything.
• Magnuson–Moss Warranty Act (federal): Governs warranties on consumer products. If a written warranty or service contract is sold, it must be clear and honored. See the FTC for guidance.
• FTC – Advertising and Add-Ons: The FTC scrutinizes deceptive advertising, junk fees, and misleading financing claims. If fees or terms changed at signing, consider reporting via the FTC complaint system: Federal Trade Commission.
• NHTSA Safety Recalls: Dealers should not ignore known safety defects. Always check recalls and insist on repair documentation: NHTSA Recalls.

If your situation involves significant financial harm or safety risk, consult a consumer protection attorney. Often, attorneys will review documentation for free and advise on the best next steps.

(Serious Concern)

When an RV is delivered with unresolved defects, the consequences are real: leaks that turn into structural rot, electrical faults that risk fire, brake or axle issues that compromise road safety, propane leaks, and inoperative CO/smoke alarms. The compounding effect is both financial and safety related—particularly for families or first-time buyers who plan to travel long distances soon after delivery.

• Water Intrusion: Even minor seal failures can cause mold and delamination. Repair costs rise exponentially if untreated.
• Electrical/LP Hazards: Improperly wired converters, loose connections, or bad regulators can lead to fires. Verify alarm function on delivery.
• Chassis/Braking: Out-of-alignment axles or failing bearings become dangerous at highway speeds. Insist on a road test and brake inspection report.
• Slides/Awnings: Maladjusted slides can damage floors and seals; awning failures can injure bystanders in wind.

Because public reviews of Sherwood Auto & Camper Sales in Hillsboro flag concerns typical of many independent dealers—PDIs missed or work delayed—buyers should not assume a unit is trip-ready without independent verification. Use a third-party inspection: Find an RV inspector near you. If you faced a safety issue after purchase, report your outcome so other shoppers can learn.

(Serious Concern)

• Ask for the out-the-door price in writing—no surprises at the finance desk.
• Refuse unwanted add-ons; compare service contracts to third-party options or self-insure.
• Bring your own financing approval from a credit union to benchmark APRs.
• Require a thorough PDI and your own independent inspector before you sign.
• If you have a trade-in, get multiple written offers so you’re not cornered.

(Moderate Concern)

• Confirm VIN, mileage, serial numbers on appliances, and installed options match the sales promises.
• Check that recall status has been addressed—or document pending recall appointments in writing.
• Verify title processing timelines and get the exact handoff plan for plates/registration.

(Serious Concern)

• Document every defect with photos and videos, and email the service department immediately.
• Schedule repairs in writing and set clear expectations for parts ETA and completion dates.
• If you suspect warranty denial in bad faith, escalate to OEM and the Ohio AG; consider the FTC if there are deceptive practices.