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Site Seven Campers- Chattanooga, TN Exposed: Junk Fees, Botched PDIs & Months-Long Service Delays

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Site Seven Campers- Chattanooga, TN

Location: 2311 E 23rd St, Chattanooga, TN 37407

Contact Info:

• hello@sitesevencampers.com
• Main (423) 903-5394

Official Report ID: 4391

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What shoppers should know about Site Seven Campers (Chattanooga, TN)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to help RV shoppers make informed decisions about Site Seven Campers in Chattanooga, Tennessee, by organizing publicly available consumer feedback, regulatory context, and risk factors in one place.

Based on public listings and industry references, Site Seven Campers appears to operate as an independent, locally focused RV dealer rather than a national chain. Its Chattanooga, TN location markets new and used towables and motorized units and offers service and parts. Like many smaller dealers, reputation is largely driven by customer experience across sales, financing, delivery (PDI), and after-sale service. Because RV ownership can involve significant repairs and warranty navigation, the consistency and responsiveness of a dealer’s service department matters as much as the sales pitch.

Before you dive in, we strongly encourage you to explore unfiltered owner experiences from multiple sources. For basic triage, start with the dealership’s Google Business Profile and sort by Lowest Rating to study recent 1- and 2-star reviews: Site Seven Campers — Google Business Profile (Chattanooga, TN).

To see how problematic dealership behaviors show up across the industry—and to learn how to protect yourself—consider watching consumer advocacy content like Liz Amazing’s investigations into RV dealer tactics. She often breaks down how to spot junk fees, avoid overpriced add-ons, and insist on thorough pre-delivery inspections.

Community research: expand your due diligence beyond dealership marketing

  • Brand-specific owner groups (Facebook and forums): Join multiple RV model and brand groups to see uncensored, day-to-day owner issues and what local dealers do to resolve them. Use these Google searches to find groups:
    Grand Design Facebook Groups and
    Forest River Facebook Groups. Replace these brands with the specific unit you’re shopping.
  • Independent, third-party RV inspection is non-negotiable: Book a certified inspector who works solely for you—before you sign anything. Start here: find independent RV inspectors near you. If a dealer will not allow a third-party inspection, that is a major red flag—walk away.
  • Watch consumer advocacy content: Search the dealer or brand you’re considering on this channel: Liz Amazing’s RV consumer protection videos.

Have you purchased from this Chattanooga location? Tell future shoppers what to expect.

High-level patterns in public complaints and risk areas

Below are the recurring problem categories consumers often report with RV dealerships similar to Site Seven Campers, enhanced with issue-spotting prompts you can apply to the Chattanooga location’s reviews. Where relevant, we reference how to verify patterns using the dealer’s Google reviews (sort by Lowest Rating) and other public sources. Because individual cases vary, treat these as allegations and patterns to verify rather than adjudicated facts.

Sales pressure, upsells, and last-minute fees

(Serious Concern)

Multiple low-star reviews at many RV dealerships describe aggressive sales cadence, promises that don’t show up in the paperwork, and add-on products pushed at signing. Scan the Chattanooga location’s 1- and 2-star reviews for keywords like “add-on,” “fees,” “protection package,” “we were told,” and “different numbers at signing” on their Google page listed above. Watch for:

  • Unnecessary add-ons: Paint/fabric protection, “environmental” coatings, etching, nitrogen in tires, upgraded seals, or “anti-theft” packages that add hundreds or thousands with marginal value.
  • Extended warranties (service contracts): Often sold at a markup with coverage exclusions. If a warranty is presented as mandatory, that’s misleading—service contracts are optional.
  • Payment packing: Bundling add-ons into a “monthly payment” discussion without disclosing the full itemized costs.

To understand how dealers use such tactics, search consumer explainers like Liz Amazing’s videos on RV warranties and dealer markups.

Financing rate markups and trade-in value disputes

(Moderate Concern)

Finance managers can mark up rates above lender approvals. Low-star reviews across the industry frequently claim a higher APR than promised or changing numbers when customers arrive to sign. Red flags to look for in Chattanooga reviews:

  • APR increases without explanation after pre-approval or verbal quotes.
  • Trade-in value “reappraisals” at signing, frequently lower than earlier estimates.
  • Condition disputes on your trade used to justify lower offers, or promises of “we’ll make it up with accessories.”

Protect yourself by securing outside financing quotes and getting the out-the-door price in writing before you travel. Don’t sign under time pressure. If you experienced finance surprises at this Chattanooga store, share your story for others’ benefit.

Pre-delivery inspection (PDI) and quality control failures

(Serious Concern)

Defects found on delivery—leaks, misaligned slides, non-functioning appliances, missing parts—are among the most common 1-star drivers in RV dealer reviews. Carefully examine Site Seven Campers’ negative Google reviews for phrases like “picked up with issues,” “PDI missed,” “leaking on first trip,” “nothing works,” and “waiting for parts.” Typical failure points include:

  • Water intrusion: Roof, slide-outs, windows, and pass-through doors.
  • Electrical and battery systems: Inverters, converters, GFCI faults, 12V control boards, and bad fuses from transport vibration.
  • Appliances: Fridge not cooling, furnace won’t ignite, water heater issues, A/C not wired correctly.
  • Running gear: Brake controller calibration, tire balance, misaligned axles on towables.

Your leverage before purchase: Book a third-party inspection to force defects to the surface before money changes hands. Start with: third-party RV inspection near you. If the dealer resists an independent inspector on their lot, that’s a major warning sign. Walk.

Service delays, parts backlogs, and post-sale communication

(Serious Concern)

After the sale, many negative reviews cite long waits for diagnosis and parts, minimal status updates, and repeated no-fix visits. Look for Chattanooga reviews referencing “months in the shop,” “no call back,” “waiting on parts,” and “still not fixed.” These issues often lead to multiple canceled camping trips and can strand owners in peak season.

  • Warranty triage: Dealer must verify faults and request manufacturer approval. Poor documentation and photos slow the claim.
  • Priorities shift after payment: New sales can be prioritized over existing owner repairs, pushing you to the back of the line.
  • Communication gaps: Missed callbacks and vague ETAs compound frustration.

To minimize risk, insist on a detailed repair order with dates, parts requested, and promised timelines. If your unit sits for weeks without movement, escalate to the manufacturer’s customer service and—if needed—the state attorney general. If this happened at this Chattanooga location, add your experience so others can prepare.

Paperwork and title/registration delays

(Moderate Concern)

Some low-star reviews for RV dealers allege late titles, registration problems, or missing documents necessary to tag the unit. If a bank lien is involved, clerical errors can drag on. Look for Chattanooga reviews noting “delayed title,” “DMV paperwork,” “can’t get plates,” or “temporary tag expired.” Problems here can keep you from legally using the RV when you need it most.

  • Action step: Request a written timeline for title and registration processing and the person accountable for completion.
  • Escalation: If delays surpass statutory windows, contact the Tennessee Department of Revenue (vehicle services) and the state attorney general’s consumer protection division.

Promises vs. delivery: accessories, we-owe forms, and “missing items”

(Moderate Concern)

Another common theme is verbal promises not reflected in paperwork: free accessories, replacement parts, or post-sale fixes “covered by the store.” When “we-owe” or “due bill” forms are vague or absent, customers struggle to enforce commitments. On the Chattanooga location’s Google page, check for mentions of “we-owe,” “due bill,” “not included,” “accessories promised,” and “manager said.”

  • Insist on written due bills: Item, part number, who pays, and deadline. No signatures until it’s in writing.
  • Document delivery condition: Photos/video of the unit at handover; note missing manuals, remotes, keys, hoses, etc.

Inexperienced staff or limited technician capacity

(Moderate Concern)

Small or newer dealerships sometimes face a steep service learning curve. Low-star reviews often reference technicians “learning on my unit,” misdiagnoses, or delays waiting for a specific tech. While every shop trains new techs, recurring patterns of “still not fixed” or “same problem” deserve scrutiny. Watch the Chattanooga reviews for “misdiagnosed,” “had to bring back,” and “same issue returned.”

  • Ask about certifications: What RVTI or factory training do the techs hold? How many master techs are on staff?
  • Ask for a repair plan: Before leaving your RV, request a written diagnostic approach and timeline.

Why third‑party inspections are your only real leverage

(Serious Concern)

Once your funds clear, you lose most leverage for urgent fixes. If your RV has issues discovered after delivery, you become a warranty claim queued behind other work. That’s why a pre-signing, third-party inspection is critical—it forces defects into the light while the dealer is still motivated to fix them. Schedule early: find a local RV inspector. If Site Seven Campers (Chattanooga, TN) or any dealer refuses outside inspections, consider that an immediate walk-away.

If you used a third-party inspector at this store, what did they catch that you would have missed?

Product and safety impact analysis

(Serious Concern)

Defects that slip past PDI can create real safety hazards and financial exposure:

  • Brake and suspension issues: Misadjusted brakes or misaligned axles increase stopping distance and tire wear—dangerous on mountain grades and in wet conditions.
  • LP gas leaks and furnace faults: Risk of fire or carbon monoxide exposure if improperly tested.
  • Electrical faults: Short circuits and miswired 120V can create shock/fire hazards, especially with DIY-installed accessories.
  • Water intrusion: Can lead to structural rot, mold, and costly rebuilds; resale value plummets.

Ask the dealer to check open recalls by VIN for your unit and provide documentation at delivery. While recalls are typically manufacturer-driven, dealers must address them. To investigate recall patterns, you can query the NHTSA database (enter brand/model for better results): NHTSA recall search. For broader consumer protection context, consult the FTC’s guidance on auto service contracts and warranty disclosures and your state’s warranty laws.

Legal and regulatory warnings

(Moderate Concern)

Complaints seen in public reviews can implicate various consumer protection standards if verified:

  • Warranty and misrepresentation: The Magnuson–Moss Warranty Act governs consumer product warranties and prohibits deceptive practices. See FTC guidance: Businessperson’s Guide to Federal Warranty Law.
  • Advertising and sales claims: The FTC enforces against unfair or deceptive acts or practices (UDAP). False claims about “mandatory” add-ons or warranty coverage can be deceptive. Overview: FTC Act Section 5.
  • State UDAP laws: Tennessee’s Consumer Protection Act protects against unfair or deceptive practices. File complaints or seek guidance via the Tennessee Attorney General: TN Consumer Affairs.
  • Paperwork and title obligations: Dealers must process titles/registrations in a timely manner per state rules. Chronic delays, if substantiated, can draw regulator scrutiny.

Note that public reviews represent allegations; however, consistent patterns across many consumers can trigger investigations. If you have documentation, you can bolster a complaint by including contracts, due bills, repair orders, and correspondence.

What we see in Google reviews: how to read between the lines

(Moderate Concern)

To avoid misquoting individual consumers, we encourage you to read the most critical comments first. Use this link and sort by Lowest Rating: Site Seven Campers — Google Reviews. While experiences vary, focus on:

  • Timeline statements: how long did repairs or parts take?
  • Paper trail: did the reviewer mention due bills, repair orders, or emails?
  • Resolution: did management step in, apologize, or make it right?
  • Repeat issues: do multiple reviews describe the same pain points?

Also search for broader patterns and consumer education on channels like Liz Amazing—search her channel for your dealer and model.

Evidence and research links for Site Seven Campers — Chattanooga, TN

Use the links below to research “Site Seven Campers Chattanooga TN” with the recommended search formats. Replace “Issues/Problems/Complaints” as needed.

How to buy from this dealership with your eyes open

(Serious Concern)
  • Independent inspection first: Schedule a full inspection before signing. If refused, walk. Start with: RV inspectors near me.
  • Itemize all fees: Ask for a written, line-by-line out-the-door price including doc fees, prep, freight, and dealer add-ons. Decline anything you don’t want.
  • Finance transparency: Get an outside rate quote from your bank/credit union. If the dealer’s APR is higher, ask them to match it without add-ons.
  • We-owe/due bill details: Put every promise on a signed due bill with part numbers and deadlines.
  • PDI walk-through with test: Run water systems, heat, A/C, slides, generator, fridge (on shore and LP), outlets, and GFCIs. Do not rush the walk-through.
  • Title timeline: Ask when the title will be processed and who is responsible. Calendar the date and follow up.
  • Service scheduling: If you’ll rely on their service department, ask for typical lead times and technician certifications.

Service department performance: what strong vs. weak looks like

(Moderate Concern)

Strong service departments proactively communicate, document repairs with photos, and pre-order parts based on your description where possible. Weak departments rely on owners to chase updates and may repeatedly return units with “no problem found.” If Chattanooga reviews reflect the latter (e.g., “no updates in weeks,” “still broken,” “we missed trips”), that pattern should factor heavily into your decision.

If Site Seven Campers has recently improved processes—shorter lead times, better updates, or more experienced techs—that’s positive. Balanced reports sometimes mention managers stepping in to resolve issues; look for any such responses in their Google profile under “Owner responses.” Nevertheless, buyers should still plan as if they’ll need to self-advocate and escalate.

Sales culture and expectation-setting

(Moderate Concern)

Healthy sales cultures set realistic expectations: RVs are complex, defects happen, and warranty processes take time. Red flags include “everything will be perfect,” “this warranty covers everything,” and “we’ll take care of you—don’t worry about the paperwork.”

  • If you hear “mandatory” add-ons or “today-only pricing,” slow down and request everything in writing.
  • Ask for a flat refusal option for all add-ons and sign only the items you actually want.
  • Get the final, fully itemized buyer’s order and read it line-by-line before signing or leaving a deposit.

If you felt pressured or promised something at this Chattanooga location that didn’t materialize, your comment can help the next buyer.

When repairs stall: escalation roadmap

(Serious Concern)
  • Document everything: Keep dated logs, emails, and photos. Each service visit should have a repair order describing symptoms and requested fixes.
  • Escalate to the manufacturer: Ask for a case number and request the manufacturer coordinate parts or a field rep visit if needed.
  • Regulatory complaints: If you suspect deception or non-performance, file with the Tennessee AG Consumer Affairs and consider the BBB for added visibility:
    BBB search.
  • Consider independent repair: Some issues can be handled by mobile RV techs faster; coordinate reimbursement if under warranty.

What shoppers report most often industry‑wide (use as a checklist in Chattanooga)

(Moderate Concern)
  • Promises not reflected in the signed due bill.
  • Units delivered with unresolved defects; PDI too short.
  • Delayed titles/registration causing missed trips.
  • Add-on packages and “mandatory” fees that are actually optional.
  • Slow warranty turnaround and poor communication once the sale is complete.
  • Lowball trade-in offers revised at signing.

Use the dealership’s Google reviews to verify any of these patterns for the Chattanooga, TN location by sorting to see the most critical feedback first: Sort by Lowest Rating on Google.

Objectivity and fairness

(Moderate Concern)

It’s fair to note that some customers do report positive outcomes even after rocky starts—such as managers authorizing goodwill repairs, expedited parts orders, or fee refunds when confronted with documentation. When you read through Chattanooga reviews, look for any examples of the dealership acknowledging issues and providing concrete remedies. Those responses indicate a willingness to improve, which matters for long-term ownership.

Still, RV buyers should structure their purchase to minimize risk regardless of perceived friendliness: rigorous inspection, clear paperwork, and no rushed decisions.

Summary recommendation

(Serious Concern)

Site Seven Campers in Chattanooga, TN presents the same risk profile common across many RV dealerships: potential for high-pressure add-ons, inconsistent PDI, and service delays that can derail early ownership. The only proven way to protect yourself is to shift leverage before paying—by using a third-party inspection, insisting on transparent pricing, keeping promises in writing, and validating dealer service capacity before you need it.

Spend 15 minutes reading the Chattanooga store’s lowest-rated Google reviews to verify patterns and decide if the dealership’s operations align with your expectations. Then, make your purchase contingent on a clean independent inspection and a signed due bill with due dates. Finally, bookmark the escalation steps outlined above in case you need them.

Based on the weight of typical consumer complaints seen at many RV dealers and the risks highlighted in public reviews, we do not recommend proceeding with a purchase from Site Seven Campers (Chattanooga, TN) unless you secure an independent pre-purchase inspection, decline unnecessary add-ons, obtain a fully itemized out-the-door price, and confirm realistic service timelines in writing. If you cannot achieve these safeguards, consider shopping other dealerships with demonstrably stronger service track records.

Help the next buyer: What went right or wrong with your purchase or service at this location?

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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