Stagecoach RV Sales & Service- Peru, IN Exposed: Title Delays, Upsells & Service Backlogs

(Serious Concern)

Arrange a truly independent, third-party RV inspection before paying a deposit or signing retail installment contracts. This is your only leverage to get defects addressed before the dealership is fully paid. If you skip this step, you risk discovering electrical, plumbing, roof, slide, or frame issues after delivery—then being pushed to the back of the service queue for weeks or months. We’ve tracked multiple complaints industry-wide where families had to cancel planned trips because their new RV immediately needed repairs and sat on a dealer lot awaiting parts or technician time.

• Find an inspector: Use this query to locate certified inspectors near Peru, IN: Search for RV Inspectors near me.
• Make it written: Your purchase agreement should explicitly state that your acceptance and final payment are contingent on a clean inspection and successful Pre-Delivery Inspection (PDI) walkthrough with defects corrected in writing.
• Walk if refused: If Stagecoach RV Sales & Service does not allow a third-party inspection, treat that as a major red flag and walk away.

(Serious Concern)

Multiple consumers report waiting weeks or months for completed title paperwork, plates, or registration follows-ups after purchase. Delays like these can render your RV un-usable or risky to tow on public roads. Some reviewers allege difficulty getting timely callbacks or clear timelines, causing missed trips and financial stress. Check the lowest-star reviews for references to long waits for title work and broken promises about “it’ll be ready next week.”

• Why it matters: Indiana law requires timely transfer of title. Excessive delays can create legal exposure if you are stopped while towing or if insurance questions arise.
• What to do: Before paying, insist on a written date for title issuance and any temporary tags; withhold final payment until you confirm the title/registration path.

(Moderate Concern)

Reviewers commonly describe pressure to buy add-ons (paint/fabric protection, tire-and-wheel packages, extended service contracts) that they later felt were overpriced or unclear. Some felt promised “coverage” didn’t apply when a repair was needed. Scan recent 1–2 star reviews for mentions of “add-ons added without consent,” “paperwork didn’t match the quote,” or “warranty that didn’t cover the failure.”

• Protect yourself: Decline all extras until you see the base out-the-door price in writing. If you consider any protection plan, get the full contract and exclusions before signing. You can always add certain third-party warranties later if you choose.
• Industry context: Upsells are a core profit center at many dealerships. For a critical industry overview, see reporting from consumer advocates like Liz Amazing and search her channel for “warranty upsells” and “dealer add-ons.”

(Moderate Concern)

Some buyers allege that quoted payments didn’t align with the agreed price, or that the final APR was higher than expected after add-ons. Watch for reviews discussing “payment changed in finance,” “rate higher at signing,” or “forced extras in the loan.” These are common nationwide issues and appear in negative feedback about this location, too.

• Lock down APR: Secure a pre-approval from your bank/credit union before shopping so you can compare the dealer’s offer.
• Scrutinize the Retail Installment Contract: Ensure the APR, term, product add-ons, and total financed amount match your written deal. Decline any unwanted extras.

(Serious Concern)

Complaints cite long wait times to schedule service and long repair cycles after drop-off. Several reviewers express frustration about repeated missed target dates and limited updates. Allegations include units sitting for weeks awaiting parts or technician time, with communication gaps along the way. Families report canceled trips because their RV was stuck in service.

• Mitigate risk: Before purchase, ask the service manager—on the record—what the current average lead time is for warranty appointments and for common repairs.
• Document everything: Keep a written log of calls, promised dates, and work orders. If delays exceed reasonable expectations, escalate in writing.

(Serious Concern)

Industry-wide, many new RVs ship with punch lists. At this location, some buyers describe finding defects during or immediately after delivery—leaks, trim and cabinet fitment issues, appliances not tested, and slide or leveling malfunctions. Negative reviews frequently describe “incomplete PDI” or “found defects right away that should have been caught.”

• Insist on a structured PDI: Require a thorough demonstration of every system (water, power, propane, slides, HVAC) before paying. Take video. If anything fails, get it in writing and corrected prior to funding.
• Third-party inspector: Reinforce your PDI with an independent inspection: Find independent RV inspectors.

(Moderate Concern)

Some customers allege that used units had undisclosed water damage, soft floors, roof issues, or “prior leaks fixed” that later reappeared. Check for reviews referencing “as-is surprises” or “dealer said it was checked, but…” These claims underscore the need for moisture readings, roof inspection, and undercarriage checks before purchase.

• Test for water intrusion: Have your inspector perform pinless and pin-type moisture readings in walls and around slide openings.
• Demand documentation: Ask for records of prior repairs and a written disclosure of any known damage.

(Moderate Concern)

Several reviews describe slow parts sourcing and frustrations with manufacturer authorization for warranty coverage. While some delays are beyond a dealer’s control, communication is crucial. Negative reviewers report feeling “in the dark” about timelines or learning that warranty won’t cover the repair they expected to be covered.

• Clarify coverage early: If a salesperson promises “don’t worry, it’s covered,” ask for the written warranty booklet and exclusions at the time of sale.
• Ask for ETA updates: Request periodic written updates on parts order numbers and estimated ship dates.

(Moderate Concern)

Low-star reviews often mention unreturned calls, difficulty reaching the right person, or a lack of proactive updates on service status. Some customers report better experiences once they escalate to a manager; others describe continued frustration. Reviewers recommend getting names, email addresses, and committing everything to writing.

• Single point of contact: Request a dedicated service advisor’s direct line and email.
• Escalation path: If updates stall, escalate promptly to the service manager or general manager in writing.

(Moderate Concern)

Some consumers allege low-ball trade offers that changed after the RV was on-site, or values that were lower than initially discussed. Watch for reviews that mention “value dropped at signing” or “offer changed after we drove it in.” While market values do fluctuate, insist on clear, written appraisals and do your own valuation homework.

• Get comps: Bring printouts of recent sold listings for your unit. Obtain written appraisals from more than one dealer if possible.
• Separate transactions: Negotiate the new purchase and the trade-in value separately to ensure transparency.

(Serious Concern)

A few reviews reference mechanical, braking, or electrical issues emerging soon after purchase. Even when manufacturer defects are at fault, how the dealership handles safety issues matters. Investigate whether staff proactively check for open recalls on your specific VIN before delivery and schedule recall work quickly when needed. Delays on safety-critical repairs create real risks when towing at highway speeds.

• Check for open recalls: Ask the dealer to provide a VIN-specific recall report in writing and verify it yourself at NHTSA.gov/recalls.
• If unsafe, pause trips: Do not tow or camp if your unit has unresolved safety recalls or brake/suspension concerns.

(Serious Concern)

This section outlines potential legal avenues and standards that may be implicated when consumers report issues such as delayed titles, misrepresentation, or warranty denials. These are general references; consult an attorney for legal advice.

• Indiana Title and Registration Timelines: Excessive delays may violate state requirements. If you experience long waits, contact the Indiana Bureau of Motor Vehicles and keep all documentation.
• Indiana Deceptive Consumer Sales Act: Misrepresentations, bait-and-switch, or undisclosed fees may violate state law. See the Indiana Attorney General’s consumer resources and complaint portal: Indiana Attorney General Consumer Protection.
• FTC Act, Section 5: Prohibits unfair or deceptive acts or practices in commerce. Add-on fee packing, misleading financing representations, or false advertising may trigger attention from the Federal Trade Commission.
• Truth in Lending Act (TILA): Requires accurate disclosure of APR, finance charges, and loan terms in consumer credit transactions.
• Magnuson–Moss Warranty Act: Governs warranties on consumer products; prohibits tying warranty coverage to dealer-only service and requires clear disclosure of warranty terms. See FTC guidance: Guide to Federal Warranty Law.
• NHTSA Safety Recalls: If safety defects or recalls are slow-walked, report to the National Highway Traffic Safety Administration. Safety complaints help prompt investigations and recall action.
• BBB Mediation/Record: Review or file complaints via the Better Business Bureau; while not a regulator, the BBB can provide a useful public record of disputes: BBB search for Stagecoach RV Sales & Service Peru IN.

(Serious Concern)

Reported defects and service shortcomings have immediate implications for safety and cost:

• Brakes, tires, and suspension: Any delay in addressing these issues greatly increases crash risk, heat buildup, and blowouts—especially on interstate speeds and summer temperatures.
• Electrical faults: Poorly terminated 120V connections, loose neutral/ground paths, or miswired transfer switches can cause fire hazards or shock risks in campgrounds.
• Water intrusion: Unresolved leaks lead to rot, mold, delamination, and structural weakening, substantially devaluing the RV and impacting indoor air quality.
• Propane system: Leaks or malfunctioning regulators/appliances present obvious fire and explosion risks. Demand pressure-drop tests and appliance function tests before acceptance.
• Financial impact: Repeated service visits, canceled reservations, hotels during repair periods, and depreciation from defects can add thousands to ownership costs. Extended delays can also incur storage or loan interest while the unit is unusable.

Insist on a written PDI checklist, take videos during your walkthrough, and ensure all safety-critical items are tested and verified before funding. For an industry overview of common dealership pitfalls and how to protect yourself, consult investigative content from creators like Liz Amazing and search her channel for the dealer you’re considering.

(Moderate Concern)

To maintain balance, it’s fair to acknowledge that not every customer reports a negative experience at Stagecoach RV Sales & Service in Peru, IN. Some buyers describe smooth transactions, helpful staff, and successful service visits. In a few negative reviews, the dealership appears to have offered follow-ups or management callbacks to resolve issues. However, the recurring nature of complaints about paperwork delays, service backlogs, and communication gaps suggests that shoppers should proceed with heightened caution and exhaustive documentation.

(Moderate Concern)

Many RV dealerships, not just in Indiana, operate amid technician shortages, OEM parts bottlenecks, and a business model reliant on finance and aftermarket product margins. Those pressures can translate into longer service backlogs, aggressive upsells, and less time spent on careful PDI. Independent reviewers and journalists have documented these trends for years. The takeaway for consumers is not fear, but preparation: buy with your eyes open, put everything in writing, and do not finalize payment until the unit passes inspection and your key documents (including title path) are guaranteed.