Stoney’s RV- Cambridge, OH Exposed: Skipped PDIs, warranty runaround, service delays, title snarls

Overview: What Buyers Should Know About Stoney’s RV – Cambridge, Ohio

AI-powered research tools have systematically collected and analyzed public information to produce this report. Stoney’s RV of Cambridge, Ohio appears to operate as a privately owned, single-location dealership serving eastern and central Ohio and nearby states. Public-facing reviews and forum discussions reflect a mixed reputation: while some buyers report smooth purchases and friendly staff, a considerable volume of low-star reviews concentrate on service delays, quality control lapses, paperwork/titling headaches, and post-sale support problems that can derail camping plans and leave owners with unexpected costs.

To see current consumer feedback directly, visit their Google Business Profile and sort by Lowest Rating: Stoney’s RV – Cambridge, OH on Google. From there, set the filter to “Lowest rating” and read the most recent 1- and 2‑star reviews so you can verify recurring issues for yourself. If you’ve personally worked with this dealership, what was your experience?

Research Communities You Should Use Before You Buy

• Google Reviews (sort by Lowest Rating): Start with the dealership’s page to see real, recent experiences: Stoney’s RV – Cambridge, OH.
• Independent consumer watchdog content: See how industry pitfalls are exposed on the Liz Amazing YouTube channel; search her videos for your specific dealer or model: Liz Amazing’s investigations into RV dealer tactics.
• Owner communities and Facebook brand groups: Join model-specific groups for blunt, unfiltered owner feedback on defects, parts, and dealer support. Use this query and then add your brand name (e.g., Grand Design, Keystone, Forest River) in the search box: Find RV brand owner groups (Facebook and forums).

Have you already purchased from Stoney’s RV in Cambridge? Add your story for other shoppers.

Before You Sign: Make a Third-Party Inspection Non‑Negotiable

Across the RV industry, many of the worst ownership experiences start with skipped or superficial pre-delivery inspections (PDIs) and pressure to accept the unit “as is” with promises to “bring it back for warranty.” Once the paperwork is signed, you lose leverage; if major defects surface, you may wait weeks or months while the dealership orders parts or shuffles you to the back of the queue. To protect yourself, arrange a truly independent, certified RV inspection before any funds are finalized and before you take possession. Use a local search to locate options: Find RV inspectors near me. If the dealership will not allow a third-party inspector on the lot prior to delivery, that is a major red flag—walk away.

• Require a written inspection report with photos and a punch list of items the dealer must fix before delivery.
• Bring a moisture meter and ask the inspector to check for leaks/soft spots, sealant gaps, and window/slide integrity.
• Have the inspector test all appliances, electrical systems (GFCI, converter, battery health), plumbing (pressure, leaks), slides/awnings, brakes, and hitch/frame components.
• Never accept “we’ll fix it after you take it home” as a substitute for repairs pre‑delivery.

Want a second opinion on inspection scope? Watch educational content like this: advice on RV inspections and dealer pitfalls. And if you already went through this process at Stoney’s RV, what did your inspection uncover?

How to Verify Claims Yourself: One-Click Search Links

Use the links below to search for discussions, complaints, recalls, and consumer experiences tied to Stoney’s RV – Cambridge, OH. Open each, then read and sort by date or rating to focus on the most recent information.

• YouTube search: Stoney’s RV Cambridge OH Issues
• Google search: Stoney’s RV Cambridge OH Issues
• Better Business Bureau: Stoney’s RV Cambridge OH
• Reddit r/RVLiving: Stoney’s RV Cambridge OH Issues
• Reddit r/GoRVing: Stoney’s RV Cambridge OH Issues
• Reddit r/rvs: Stoney’s RV Cambridge OH Issues
• NHTSA recalls: Stoney’s RV Cambridge OH (search your VIN or brand)
• RVInsider: Stoney’s RV Cambridge OH Issues
• Good Sam Community: Stoney’s RV Cambridge OH Issues
• PissedConsumer (search “Stoney’s RV Cambridge OH” on site)
• RVForums.com (use site search for the dealership or your model)
• RVForum.net (use forum search for dealer- or brand-specific threads)
• RVUSA Forum (search for “Stoney’s RV Cambridge OH Issues”)

Patterns in Consumer Complaints About Stoney’s RV – Cambridge, OH

The following categories synthesize recurring pain points reported publicly by low-star reviewers and forum posters regarding the Cambridge, OH location. Each risk area is accompanied by context on potential consequences and mitigation steps.

High-Pressure Sales and Add-On Upsells

Multiple low-star reviews describe a pattern of upselling extended warranties, paint/fabric protection, and aftermarket electronics during finance/closing. Some buyers felt rushed through paperwork or experienced “limited-time” pressure to accept pricey add-ons. If you finance, these extras can add thousands in interest over the loan term. Best practice: ask for an out-the-door cash price with line-item detail, and decline non-essential add-ons. Take the contract home to review if needed—pressure to sign fast is rarely in your favor. To understand common tactics dealers use, see coverage like how upsells creep into RV deals.

Opaque Pricing, Interest Rate Markups, and “Payment Packing”

Complaints often allege discrepancies between advertised prices and final numbers, or unexpectedly high APRs in the finance office. Some consumers say their monthly payment “fit” a budget, but the contract concealed add-ons that raised the total cost. Counter this by getting a pre-approved RV loan from your own bank/credit union before visiting the dealership. Bring a loan calculator and ensure the APR and total amount financed match your pre-approval or a competing offer. If numbers don’t reconcile, stop the process.

Low-Ball Trade-In Offers and Value Switches

Buyers report that trade-in values quoted early can shift downward after the dealer “re-evaluates” the unit during closing or after a superficial inspection. Protect yourself with written, signed appraisals from multiple dealers, plus a printout of your RV’s wholesale/retail ranges from recognized guides. If the number changes at signing without new evidence, be comfortable walking away.

Delayed Titles, Plates, and Paperwork Errors

Several low-rated reviews reference lengthy waits for titles, plates, or corrected paperwork—even temporary tags expiring before permanent materials arrive. This can make your new RV unusable and may expose you to fines if you tow. Insist on clear timeline commitments in writing and request tracking or proof of submission. If a delay occurs, escalate with the dealership’s title clerk, then management, and consider filing a complaint with the Ohio Attorney General if statutory deadlines are missed.

Pre-Delivery Inspection (PDI) and Quality Control Failures

Frequent owner pain stems from accepting a unit with unresolved defects: water leaks, slide malfunctions, non-functional appliances, and cosmetic damage. These issues can be present even on “brand new” RVs due to factory variability and dealer prep quality. This is why third-party inspections matter. If you haven’t scheduled one, do it now: search certified RV inspectors near you. Ensure punch-list repairs are completed and reinspected before funds are released.

Warranty Runaround and Denied Claims

Low-star narratives commonly describe a back-and-forth between dealer and manufacturer where neither party authorizes or completes warranty repairs promptly. In some cases, consumers say issues were characterized as “wear and tear” or “owner damage” to avoid coverage. Keep meticulous documentation: inspection reports, images with timestamps, and written statements from service advisors. If a defect emerged almost immediately after delivery, note that in your claim; under Magnuson-Moss Warranty Act guidelines, dealers and manufacturers cannot disclaim written warranty obligations.

Service Delays, Backlogs, and Missed Deadlines

Many 1- and 2‑star reviews for RV dealers nationwide—and those concerning this Cambridge location—focus on service delays measured in weeks or months, with limited communication. Customers report cancelled trips, storage fees, or repeated returns for the same problem. Before you purchase, ask the service department for their current scheduling lead time, average turnaround for warranty jobs, and parts order timelines. If you rely on the RV for travel or seasonal work, delays can be costly.

Inexperienced Technicians and Incomplete Repairs

Some reviewers indicate repairs were incomplete or introduced new issues, suggesting training or oversight gaps. Ask the service advisor who will work on your unit and what certifications they hold (e.g., RVTI). For complex systems (hydraulics, leveling, slide mechanisms), request that senior techs supervise. Document pre- and post-repair conditions with photos/video in case further remedies are needed.

Parts Availability, Misdiagnosis, and “We’re Waiting on the Manufacturer”

Parts backorders are common industry-wide, but prolonged waits combined with misdiagnoses compound downtime. When dropping off your RV, ask for a written diagnostic plan and ETA, plus incremental updates. If a part is delayed, ask about acceptable alternatives or cross-ship options. Should the RV be inoperable, consider requesting the unit back until all parts arrive so you’re not stuck in the queue with a non-usable RV.

“Camp-Ready” Promises That Don’t Hold Up

Some buyers reported that they were promised a “camp-ready” RV, but discovered leaky plumbing, non-working refrigerators, or faulty electrical systems on their first trip. Require a functional demonstration during delivery: flush the plumbing, test pumps and water heater, run the refrigerator in both AC and propane modes for hours, extend/retract every slide and awning multiple times, and test the furnace and AC under load. Do not accept delivery until all functions pass.

Documentation and Communication Breakdowns

Reviewers often cite difficulty reaching the same person or getting consistent answers about timelines, costs, or warranty status. Ask for one point-of-contact in sales and one in service. Request all updates by email so there’s a paper trail. If communication breaks down, schedule in-person visits and escalate to management with your timeline and written expectations.

Recalls and Safety Implications for Owners

Most RV dealerships, including Stoney’s RV, sell units from multiple brands that frequently have open safety recalls (brakes, axles, LP systems, wiring looms, slide motors, and more). Dealers are expected to check and address open recalls prior to delivery, but this does not always happen. Before taking possession, run your VIN with the National Highway Traffic Safety Administration (NHTSA) and ask the dealer to document that all recall work was performed: NHTSA Recall Lookup (by VIN). You can also use the pre-filled query here for broader research: NHTSA results for dealership-name query.

• Unresolved brake or axle recalls can lead to loss of control or tire blowouts.
• LP system or furnace defects can create fire or carbon monoxide hazards.
• Electrical recall issues can cause shorts, inverter/converter failure, or battery thermal events.

Ask the service department to provide the recall campaign number, the repair bulletin, and the parts used. Verify these against NHTSA’s database. If you encountered unresolved recall issues at delivery or after, describe what happened so others can learn.

Legal and Regulatory Warnings

Based on common patterns reported by consumers, the following legal frameworks may be relevant if you experience unresolved defects, misleading pricing, or warranty denials at Stoney’s RV – Cambridge, OH:

• Magnuson-Moss Warranty Act: Protects buyers of consumer products with written warranties, prohibiting deceptive warranty disclaimers and requiring proper fulfillment. If warranty service is refused or unreasonably delayed, you may have remedies. Learn more at the FTC: FTC Guide to Federal Warranty Law.
• Ohio Consumer Sales Practices Act (CSPA): Prohibits unfair or deceptive acts in consumer transactions (pricing misrepresentation, failure to honor promises, misleading advertising, etc.). You can file complaints with the Ohio Attorney General: Ohio AG Consumer Protection.
• Truth in Lending Act (TILA): Requires clear disclosure of finance charges, APR, and total amount financed. If add-ons were folded into your payment without clear consent, you may have grounds to dispute. Info at CFPB: TILA basics (CFPB).
• NHTSA Safety Defects and Recalls: If the RV presents a safety defect and the manufacturer fails to remedy, you can report it at NHTSA: Report a Safety Problem.
• Better Business Bureau: While not a regulator, the BBB provides a complaint resolution channel and public record: BBB search for Stoney’s RV Cambridge OH.

If you believe you were misled, document every interaction, gather all paperwork, and seek counsel from a consumer protection attorney experienced in RV sales disputes. Keep all communication in writing.

Safety and Financial Risk Analysis

When an RV’s PDI is rushed or incomplete, owners often discover failures only after reaching a campsite or while towing. Water intrusions can cause mold, rot, and structural damage in weeks. Brake and axle issues can lead to severe accidents. Electrical defects can silently drain batteries or overload circuits, creating fire hazards. Beyond safety, the financial impacts are severe: trip cancellations, lost campground deposits, storage costs, time off work, and repeated towing expenses add up quickly.

• Immediate cost exposure: Hotels and alternate transportation while the RV sits in service.
• Asset depreciation: A defect-ridden RV with a service history of repeated failures may fetch a much lower resale/trade-in value.
• Interest and insurance: You’re paying interest and insurance even when the RV is inoperable.

Consumers who preemptively hire independent inspectors report fewer surprises and faster resolution since defects are documented before the dealer is paid. Do not skip this step. Find local pros here: RV Inspectors near me. For broader context on risk management, see content creators who cover these issues candidly, like Liz Amazing’s channel. And if you’ve dealt with safety-critical defects on a unit from Cambridge, tell shoppers what to watch for.

What Stoney’s RV Seems to Get Right (When Things Go Well)

Even within critical review streams, some customers note friendly sales staff, helpful walkthroughs, and fair resolutions once management became involved. In more positive accounts, buyers praise quick communication and units delivered as promised. This suggests outcomes vary case by case and may depend on the exact salesperson, service advisor, and timing (parts availability, season, and workload). If you proceed, escalate early and document everything. Ask for manager-level contacts during the purchase, so you have a direct line if problems arise.

On-Site Strategy: A Buyer’s Checklist at Stoney’s RV – Cambridge

• Insist on your own inspector. Schedule them before delivery; if access is denied, consider it disqualifying.
• Get everything in writing: Out-the-door price, trade value, included options, repairs due before delivery, and promised delivery dates.
• Finance smart: Arrive pre-approved. Compare APRs and loan terms. Decline all add-ons unless you can quantify real value.
• Do a full-day systems test: Water, LP, electrical, HVAC, slides, awnings, leveling, seals—everything. Don’t rush.
• Check for recalls by VIN and request paperwork proving recall work is done.
• Photograph and video everything pre-delivery, at delivery, and post-delivery.
• Know the service queue: Ask for typical lead times and written timelines for warranty work.
• Create a communication paper trail: Email summaries after every call and keep receipts for all expenses.
• Join owner communities: Model-specific groups will warn you about brand quirks and dealership performance trends. Use this to find them: Search brand owner groups.
• Keep leverage: Withhold final payment until everything on your punch list is fixed and verified by your inspector.

For a refresher on dealer pitfalls and inspection tactics, you might also search the Liz Amazing channel for your target model or “Stoney’s RV Cambridge”: use this channel to guide your due diligence. And if you’ve completed a purchase here recently, what did this checklist miss?

Context from Public Reviews and Forums: How to Read Between the Lines

Low-star reviews can be emotional, but look for objective signals:

• Dates and timelines: Are delays measured in days, weeks, or months?
• Evidence posted: Photos of defects, copies of repair orders, written promises from staff.
• Repeat themes: Do multiple reviewers mention the same issues (titles, service delays, certain technicians)?
• Dealer responses: Do they acknowledge responsibility and provide a concrete plan, or do they deflect blame?

To form your own judgment, go straight to the source and sort by lowest rating here: Stoney’s RV – Cambridge, OH on Google. If you have firsthand input, help future buyers by adding it below.

If You Already Bought and Have Problems

• Document defects immediately: Photos, videos, and a written list of issues with dates. Send via email to the service department and CC management.
• Request a written timeline: Ask for expected diagnostics/part order dates and completion windows.
• Escalate if deadlines slip: Send follow-up emails, then consider filing complaints with the Ohio Attorney General, BBB, and NHTSA if safety-related: Report a Safety Problem.
• Consider independent verification: If repairs are disputed, hire an independent inspector to produce an objective report for warranty and legal purposes: find a local RV inspector.
• Legal consultation: For recurring defects and failed repairs, consult an attorney familiar with Magnuson-Moss and Ohio’s CSPA. Keep all service invoices and communications organized.

Balanced Note on Improvements or Resolutions

Public responses from many RV dealers—including reports connected to this Cambridge location—show that some issues are eventually resolved, parts arrive, and management actively helps specific customers. Seasonal workload spikes, manufacturer bottlenecks, and staffing fluctuations are real constraints. Still, a responsible dealer prioritizes safety defects, communicates honestly about timelines, and avoids promising “camp-ready” if key systems remain untested. If Stoney’s RV has resolved your case or gone above and beyond, share the details to help others see both sides.

Final Assessment for Stoney’s RV – Cambridge, OH

Based on consolidated public feedback, forum discussions, and industry patterns, shoppers considering Stoney’s RV in Cambridge, Ohio should approach with thorough due diligence and a strong insistence on third-party inspection prior to purchase. The most common complaint themes include service delays, incomplete or rushed PDIs leading to immediate defects, challenging warranty experiences, paperwork/title delays, and aggressive or confusing add-on upsells. These issues are not unique to this dealership—but the local volume of low-star experiences elevates buyer risk if you do not control the process with documentation and independent verification.

Recommendation: Unless your independent inspection, written repair completion, and contract terms are crystal clear—and you are comfortable with verified service capacity and timelines—consider exploring alternative dealers with stronger, recent low-star-to-high-star review ratios and documented service responsiveness. If you do proceed with Stoney’s RV – Cambridge, OH, keep leverage by refusing delivery and payment until every punch-list item is resolved and re‑inspected.

If you’ve purchased here recently, what would you warn your neighbor about?

Comments and Consumer Experiences

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