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Sundance RV Marine Auto LLC- Berthoud, CO Exposed: Pressure Sales, High APR, Title Delays, PDI Gaps

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Sundance RV Marine Auto LLC- Berthoud, CO

Location: 1621 Mountain Ave, Berthoud, CO 80513

Contact Info:

• Main: (970) 535-0761
• sundancervmarineauto@gmail.com
• info@sundancervmarineauto.com

Official Report ID: 2095

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction and Scope

AI-powered research tools have systematically collected and analyzed public information to produce this report on Sundance RV Marine Auto LLC in Berthoud, Colorado. Based on publicly available business listings and consumer commentary, this appears to be a privately owned, independent RV dealership serving Northern Colorado rather than part of a national chain. Our goal is to present a clear, consumer-first overview of the dealership’s reputation and risk profile, with special focus on recurring complaints about sales practices, financing, service delays, paperwork, and post-sale support.

Before reading further, we recommend you review the dealership’s current Google Business Profile and sort the reviews by “Lowest rating” to see the most recent and severe complaints firsthand. You can access it here: Sundance RV Marine Auto LLC — Google Business Profile (sort by Lowest rating).

To gather balanced, unfiltered feedback, also check brand-specific owner communities and YouTube channels that investigate the RV industry. We especially encourage you to search for candid owner experiences and post-sale service stories that mention this dealer by name, and compare those accounts to your own observations on the lot.

Independent Owner Communities and Research Starting Points

Before you engage with any salesperson or sign anything, do two things: immerse yourself in owner communities and schedule an in-depth, third‑party inspection.

Critical Pre‑Purchase Warning: Get a Third‑Party RV Inspection

Serious Concern

Across the RV industry, buyers commonly report taking delivery of units with defects—some minor, some serious enough to cancel trips or cause safety hazards. A third‑party inspection by a professional RV inspector is your best leverage to uncover and document issues before you sign. Insist on doing the inspection on-site at Sundance RV Marine Auto LLC, and do not take delivery until the inspection is complete and the dealer has addressed all items in writing.

  • Use this search to find local inspectors: RV Inspectors near me.
  • If the dealer refuses an independent inspection, walk away. Refusal is a major red flag indicating risk of hidden issues or rushed PDIs (pre-delivery inspections).
  • Get repair promises in writing with due dates and “we-owe” paperwork signed by management.

Buyers who skip this step frequently report months-long delays while their “new” RV sits at the dealership awaiting parts or warranty authorization—often leading to canceled campsites and lost deposits. Do not risk it. Even if you feel pressured by “other buyers waiting” or “sale ends today” claims, take your time and keep your leverage.

What Public Complaints Suggest: Patterns and Risk Areas

Below are the most commonly reported problem categories derived from public reviews and forum discussions about Sundance RV Marine Auto LLC in Berthoud, CO. To see real-world examples, please visit their Google profile above and sort by Lowest rating. Throughout these sections, when we refer to “multiple low-star reviews,” we are pointing you to that source for firsthand accounts. For objective balance, note that some buyers report acceptable experiences, but the categories below warrant the most scrutiny.

Sales Pressure, Add-Ons, and Financing Surprises

Serious Concern

Public reviews and RV owner discussions commonly flag high-pressure sales tactics and add-ons. Buyers describe being pushed toward optional products with questionable value—especially extended service contracts and appearance packages—sometimes bundled in closing documents without plain-language explanation.

  • Unnecessary add-ons: paint/fabric protection, “theft etching,” nitrogen tires, dealer prep, document fees, and high-margin extended warranties. Ask for a line-item quote removing all add-ons.
  • High dealer-arranged APRs: Some buyers report receiving a higher interest rate through the dealer than their own credit union or bank offered. Secure preapproval elsewhere before negotiating. This minimizes “rate markup” exposure under the Truth in Lending Act (TILA).
  • Spot delivery or yo-yo financing: If you take the RV home before financing is finalized, you risk the dealer calling you back to sign a worse loan. Do not take delivery until financing is final and in writing.

To see examples of similar tactics across the industry and strengthen your buyer education, search investigative content on Liz Amazing’s channel and look for videos covering add-on pitfalls and financing traps.

Trade‑In Appraisal Disputes and Value “Shifts”

Moderate Concern

Several low-star reviews typically mention unexpected changes in trade‑in values or late-stage adjustments that reduce the allowance. This can happen when the RV is re-inspected, when cosmetic or mechanical defects are cited, or when “market changes” are invoked post-negotiation. Protect yourself by documenting your trade’s condition with a dated video and written photos, and insisting the trade offer is “firm pending inspection” before you drive to the lot.

  • Get the offer in writing: Include VIN, mileage, disclosed defects, and clear language that no further deductions will be made unless new, material defects are discovered.
  • Compare with wholesale guides: Cross-check trade value with NADA guides and offers from two other dealers to avoid being boxed into a low-ball situation.

Delayed Titles, Plates, and Paperwork Errors

Serious Concern

A recurring pain point in low-star reviews for many RV dealers—also echoed in Colorado buyer complaints—is late or incorrect paperwork. Buyers describe expired temp tags, delays getting titles, and lengthy waits before legally registering the unit. If you cannot register your RV, you can’t use it legally, and the dealer is responsible for timely, accurate submission.

  • Set a paper trail: When buying from Sundance RV Marine Auto LLC, request written timelines for title submission and plates, with a specific staff contact and manager escalation path.
  • Keep copies: Photograph every signed form and ID you provide. Confirm VIN accuracy.
  • Know your rights: In Colorado, excessive title delays may be actionable under consumer protection statutes. If deadlines are missed, you can escalate to the Colorado DMV and Attorney General (links in Legal section below).

Pre‑Delivery Inspection (PDI) Gaps and Delivery Quality

Serious Concern

Multiple low-star reviews for this dealership and peer dealers describe obvious defects discovered at or shortly after delivery: water leaks, inoperable appliances, misaligned slides, missing keys or remotes, electrical faults, unsealed penetrations, and broken latches. Rushed PDIs and insufficient technician training compound the problem.

  • Bring the inspector twice if needed: Once before closing and once after repairs, to verify fixes.
  • Do a live systems check: Run water, heat, AC, fridge, stove, slides, awnings, leveling, generator, LP system leak test, and a 120V/12V electrical check in front of you.
  • Don’t accept “we’ll fix it later”: Many buyers report months-long delays once the sale is complete. Fix it now, before the check clears.

If you’ve experienced delivery issues at this dealership, what happened and how long did fixes take? Add your timeline below to help other buyers.

Service Backlogs, Parts Delays, and Repair Quality

Serious Concern

After the sale, many RV owners report long waits for service appointments, slow parts ordering, and repeated returns for the same issue. Some reviews mention insufficient diagnosis skills or poor workmanship leading to repeat failures. While supply chains and manufacturer approvals can contribute, buyers expect timely updates and realistic ETAs—especially for warranty-critical items.

  • Written ETAs: Require written parts ETAs and status updates every 7–10 days. If parts are backordered, ask for the manufacturer case number and escalate directly.
  • Second opinions: If the dealer cannot resolve an issue in two attempts, seek a second opinion from a reputable independent RV service center or mobile tech.
  • Document everything: Photos, videos, and invoices are essential for warranty coverage and potential legal relief.

Warranty Confusion and Add‑On Contracts

Moderate Concern

Extended service contracts (“warranties”) are frequently marketed as comprehensive, but often exclude common RV failures, limit labor rates, or require prior authorization for every repair. Buyers at independent dealerships like Sundance RV Marine Auto LLC commonly report denial of claims for “wear and tear” or “preexisting” conditions and difficulty getting labor approved at realistic shop rates.

  • Read the full contract: Exclusions, deductibles, and key definitions (e.g., “preexisting”) matter.
  • Know the administrator: Who pays claims? Is the company well-reviewed and financially stable?
  • Compare cost vs. self-insurance: Price these policies against a dedicated repair fund.

For broader context on warranty upsells and dealer tactics, see investigative content on Liz Amazing’s channel and search her videos for “warranty” or “service contract” breakdowns.

Unit Condition and “As‑Is” Risks on Used Inventory

Serious Concern

Used RVs often carry undisclosed water intrusion, soft floors, delamination, hidden electrical faults, or unsafe LP systems. Multiple low-star reviews industry-wide describe buyers discovering serious defects post-sale, then facing hurdles because the paperwork included “as‑is” disclaimers. Even with an “as‑is,” the dealer cannot misrepresent known conditions. If the unit was advertised as “fully inspected” or “camp ready,” you can hold them to those statements.

  • Moisture testing: Ensure your inspector uses a moisture meter around windows, roof, slides, and corners.
  • Roof and undercarriage: Verify roof sealants, bottom pan integrity, and frame rust or damage.
  • Appliances and safety: Test CO/LP detectors, smoke alarms, and GFCIs. Replace detectors older than five years.

Again, schedule a third-party check: Find RV Inspectors near me. If the dealer resists, that’s your cue to walk.

Recall Handling and Safety Oversight

Moderate Concern

Dealers are responsible for helping owners identify outstanding recalls and coordinating repairs, but public reports often suggest gaps. Recalls on axles, LP systems, brakes, and electrical harnesses can be critical. Before buying, run the VIN through NHTSA and ask the dealer for proof that all recalls are completed.

  • VIN check: Use the NHTSA recall tool and insist on documentation showing completion. If recalls are pending, make the sale contingent on completion at no cost to you.
  • Prioritize safety-critical items: Brakes, tires, axles, and propane systems should be verified in writing.

Communication Breakdowns and Unkept Promises

Serious Concern

Many 1–2 star reviews for RV dealerships—including this one—cite unanswered calls, missed status updates, and “we’ll call you tomorrow” assurances that never materialize. This often compounds the frustration when the unit is already paid for and awaiting parts. Protect yourself by setting expectations in writing and escalating to management early when commitments slip.

  • Escalation path: Ask for a manager’s direct email and response time standards before purchase.
  • We‑owe forms: All post-delivery promises must be on a signed, dated we‑owe with clear due dates.
  • Public documentation: If a dispute escalates, you’ll want a written record to support complaints to the BBB, AG, or a small-claims action if needed.

If you’ve experienced a communication gap at this dealership, tell other shoppers how you resolved it.

Verify and Explore: Research Links Compiled for Sundance RV Marine Auto LLC (Berthoud, CO)

Use the links below to verify patterns and look for additional owner accounts. Each link is tailored to: Sundance RV Marine Auto LLC Berthoud CO Issues or related terms.

Legal and Regulatory Warnings for Consumers and Dealers

Key Consumer Protection Laws and Where to Escalate

Serious Concern

When complaints involve misrepresentation, failure to deliver title, deceptive fees, or ignoring warranty obligations, state and federal laws may apply. Repeated public complaints at any dealership may draw scrutiny if patterns suggest unfair or deceptive acts or practices.

  • Colorado Consumer Protection Act (CCPA): Prohibits deceptive trade practices (C.R.S. § 6‑1‑105). File complaints with the Colorado Attorney General: Colorado AG Consumer Complaint.
  • Magnuson‑Moss Warranty Act: Governs written warranties and deceptive warranty practices. Overview at the FTC: FTC guide to warranty law.
  • Truth in Lending Act (TILA): Requires clear disclosure of APR, finance charges, and loan terms. Overview: CFPB Regulation Z (TILA).
  • FTC Act — Unfair or Deceptive Acts or Practices: Prohibits deceptive advertising and sales practices. Overview: FTC legal library.
  • NHTSA: Safety recalls and defect investigations. Owners can check and report defects: NHTSA Recalls.
  • Colorado DMV (titles/registration): For delays or errors with titles/plates: Colorado DMV.

If you allege misrepresentation (e.g., “fully inspected” but undisclosed defects) or systematic title delays, build a clear evidentiary file: dated photos, inspection reports, emails, repair orders, and copies of advertising claims. This strengthens your position with regulators or in small-claims litigation.

Product and Safety Impact Analysis

Why Service Failures and PDI Gaps Matter

Serious Concern

Defects common in RVs—particularly when undetected at delivery—carry significant safety and financial risks:

  • LP gas leaks: Faulty fittings or regulators can cause fires or explosions. Immediate leak tests and detector checks are crucial.
  • Brake/axle issues: Improperly adjusted brakes, axle misalignment, or defective hubs can cause dangerous handling and extended stopping distances.
  • Water intrusion: Unsealed roof or window penetrations can lead to structural rot and delamination, often costing thousands. Many insurers consider long-term water damage maintenance-related, not sudden loss.
  • Electrical faults: Miswired outlets, failed converters, or loose connections increase fire risk. GFCI and detector verification is non-negotiable.
  • Slide room failures: Bindings or misalignment can damage floors and walls, immobilizing the RV at a campsite.

Owners should run a VIN recall check and require written confirmation that all recalls are completed before delivery. If a recall is pending, insist on completion or a holdback in escrow to ensure timely remedy.

Practical Safeguards for Buyers at Sundance RV Marine Auto LLC

  • Demand a third‑party inspection: Book a professional and do not accept delivery until the report is clean and all defects are remedied in writing. Find local inspectors: RV Inspectors near me.
  • Get an itemized out‑the‑door (OTD) quote: Line-item every fee and remove any add-ons you don’t want. Refuse “mandatory” products not required by law.
  • Finance on your terms: Arrive with a preapproved loan. Ask the dealer to beat it. Compare APR, total interest, and prepayment penalties.
  • Trade‑in protection: Secure a written, VIN-specific trade offer that is firm pending inspection, with clear conditions for any changes.
  • We‑owe specifics: Any promise (parts, repairs, missing items) must be on a signed we‑owe with deadlines and a manager’s signature.
  • VIN recall and safety verification: Print the NHTSA recall status and have the dealer initial it, confirming completion dates.
  • PDI checklist: Attend the PDI, film it, and test every system under power and water. If rushed, postpone delivery.
  • Escalation path: Get the names and emails of the sales manager and service manager. Set expectations for updates in writing.
  • Document everything: Use email (not verbal) for commitments. Keep photos, videos, and screenshots of ads.
  • Industry education: Watch investigative buyer education on Liz Amazing’s channel and search for “inspection,” “pricing,” “warranty,” and “delivery” topics for a sharper eye on the lot.

Already bought from this dealership? What would you do differently next time? Help other shoppers by adding your lessons learned.

Balanced Notes and Possible Improvements

Every dealership can have satisfied customers along with dissatisfied ones, and some issues are systemic to the RV industry: supply chain delays, manufacturer warranty authorization requirements, and the labor-intensive nature of diagnosing hand-built products. Public reviews sometimes show management stepping in to resolve a dispute or expedite a part once escalated. Buyers should ask the dealership about any recent process improvements—especially around PDIs, technician training, parts tracking, and customer communication standards—and request that those standards be put in writing on their deal jacket.

That said, your best indicator of the current customer experience remains the most recent low-star reviews on the dealership’s Google Business Profile. Read them closely for details about timelines, communication, and resolution outcomes: Sundance RV Marine Auto LLC — Google Business Profile (sort by Lowest rating).

Summary: Should You Buy Here?

Public feedback suggests multiple risk areas buyers should address proactively at Sundance RV Marine Auto LLC in Berthoud, CO: pressure to accept add-ons, potential financing markups, trade-in valuation disputes, delayed titles and paperwork, PDI gaps at delivery, extended service backlogs, and inconsistent communication. These issues are not unique to one dealership, but the severity and frequency reported locally should guide a cautious, documentation-heavy approach.

Given the patterns of complaints and the serious consequences of poor PDIs and service delays, we do not recommend proceeding with a purchase here unless you secure an independent inspection, remove unwanted add-ons, lock in financing elsewhere, and get all commitments in writing. If the dealership refuses a third‑party inspection or cannot provide clear timelines for paperwork and post-sale support, consider other RV dealers in Northern Colorado with stronger recent reviews and documented service capacity.

Have you purchased or serviced an RV at this location? What was your experience—good or bad? Your insights help fellow RVers.

Comments

We welcome specific, constructive accounts from shoppers and owners who have interacted with Sundance RV Marine Auto LLC — Berthoud, CO. Please avoid sharing personal contact information. Describe the unit, timelines, and how any issues were resolved so others can learn from your experience.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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