Superior Auto & RV- Lewistown, MT Exposed: Hidden Fees Delayed Titles & Months-Long Service Delays

(Serious Concern)

Independent inspections are your single strongest defense against costly defects and post-sale “runaround.” Before taking delivery on any RV—new or used—hire a certified third-party RV inspector who works only for you. This protects you from surprises after the dealer has your money, when many buyers report being put at the “back of the line” for months-long service queues and cancelled camping plans. If a dealership does not allow a third-party inspection by a professional, that is a major red flag—walk away.

• Find local professionals via a targeted search: RV Inspectors near me (Google)
• Require a written inspection report before signing any finance or delivery documents.
• Use the findings to negotiate price, repair commitments, or to exit the deal if significant issues are found.

For broader context on dealership practices across the RV industry, watch consumer advocacy creators who expose systemic issues and buyer pitfalls. See the Liz Amazing channel; search her videos for the dealership or brand you’re considering: Investigative RV buying tips on the Liz Amazing channel.

(Serious Concern)

Low-star public reviews for Superior Auto & RV (Lewistown) note themes familiar across many RV dealerships: pressure to close quickly, unexpected fees at signing, and heavy promotion of add-on products (service contracts, gap coverage, fabric/paint protection, tire-and-wheel protection, and alarm/anti-theft packages). Several reviewers on public platforms describe paying more than they expected once finance office documents were presented, and some felt the costs of “optional” products weren’t clearly explained ahead of time.

• Ask for an out-the-door quote in writing that includes all taxes, registration, documentation, and dealer fees.
• Decline add-ons unless you’ve researched their real value. Service contracts often exclude common failures and require restrictive procedures for claims.
• Compare your bank or credit union APR to the dealership’s finance offer. Dealers often mark up the rate.

To validate current buyer experiences, read recent low-star reviews at the dealership’s Google Business Profile and sort by “Lowest rating”: Google reviews for Superior Auto & RV – Lewistown. If you’ve faced unexpected add-ons or finance surprises at this location, what happened during your finance visit? Tell us here.

For more context on how dealership finance and add-ons can inflate total cost, search educational content on the Liz Amazing channel: How dealers upsell RV warranties and extras (Liz Amazing).

(Moderate Concern)

Some consumers publicly report feeling “underwater” after accepting lower-than-expected trade values, a dynamic common in small markets where the dealer has limited local competition. Complaints typically allege the appraisal changed late in the process after a closer look, or that the final paperwork didn’t match the figures discussed verbally. While trade values can shift with condition and demand, any last-minute changes create mistrust.

• Get written trade-in offers from at least two buyers (including online wholesalers) before visiting the dealership.
• Bring your RV in clean and with maintenance records; pre-inspect it to eliminate avoidable deductions.
• Verify the trade value and payoff figures on the final buyer’s order before signing.

(Serious Concern)

Among the most disruptive issues reported in low-star public reviews: delays obtaining titles, registration, or plates. This can leave buyers unable to legally tow or travel and may complicate insurance and lienholder requirements. Reviewers posting about Superior Auto & RV in Lewistown describe frustration with repeated calls for updates and a lack of clear timelines when paperwork stalled.

• Do not release full payment until you confirm the dealer’s expected timeline for title and registration processing.
• Request a copy of the title or MSO (as applicable) with VIN verification before funding.
• Get a written commitment for when plates and registration will be delivered or available for pickup.

In Montana, unresolved paperwork problems can be reported to consumer protection authorities. See “Legal and Regulatory Warnings” below for complaint options.

(Serious Concern)

Across public forums and Google reviews, consumers frequently report extended wait times at RV service centers, and this appears to apply in Lewistown as well. Complaints describe months-long delays to diagnose or complete warranty work, repeated visits for the same problem, and limited availability of trained technicians for specialty components (slideouts, appliances, electrical systems, roof and sealant). Some reviewers say early goodwill from the sales floor fades once the unit moves into the service pipeline, where communication becomes sparse.

• Before purchase, ask for the service department’s current average lead time for warranty work versus customer-pay repairs.
• Confirm whether warranty work on your brand can be performed in-house and whether the dealer must get manufacturer pre-authorization.
• As a preventive step, schedule a private inspection: Find RV inspectors near you, then insist that any defects be corrected before taking delivery.

For an industry-wide explanation of why service cycles can stretch for months—and how to protect yourself—search this topic on the Liz Amazing channel: Why RV service delays happen and how to avoid them (Liz Amazing).

(Moderate Concern)

Nationwide, PDI misses are common: leaks, non-functioning appliances, electrical glitches, slide issues, and misaligned doors. Buyers posting publicly about Superior Auto & RV report picking up units with problems they felt should have been addressed before delivery. This is where a third-party inspection can be crucial: an independent pro can test water intrusion, electrical loads, LP pressures, roof sealant, and suspension—areas often overlooked in rushed dealer PDIs.

• Attend the PDI in person and operate every system: slides, awning, furnace/AC, water (including showers), stove/oven, refrigerator, and leveling.
• Do a thorough leak test: run water through all fixtures and check ceiling, corners, and underbelly for moisture.
• Document issues in writing and with photos; require fixes prior to delivery or hold back funds until complete.

(Serious Concern)

Low-star reviews across the RV industry frequently mention warranty denials or “not covered” surprises, and public comments about this Lewistown location mirror that risk. Consumers report confusion over what is covered by manufacturer warranty versus third-party service contracts, along with frustration when told to chase approvals from the manufacturer. Remember: the Magnuson–Moss Warranty Act (FTC) imposes requirements on written warranties and prohibits certain deceptive warranty practices.

• Get all warranty and service-contract terms in writing before signing—especially exclusions and deductible structures.
• Ask the service advisor to explain the claim process step-by-step, including typical timelines and parts lead times.
• If the dealer or warranty provider refuses legitimate coverage, consider filing complaints (see Legal and Regulatory Warnings below).

(Moderate Concern)

Public reviews for the Lewistown location reference difficulty getting callbacks, changing timelines, and commitments that did not materialize (e.g., promised call dates, estimated completion dates, or “we’ll take care of that” assurances). Communication friction often compounds other issues—especially when repairs are delayed or paperwork is pending.

• Keep a written timeline of conversations and promises; ask for follow-ups via email or text.
• Set clear deadlines and ask for a designated point of contact in both sales and service.
• If commitments are not honored, escalate in writing to management and the lender (if financing is involved).

If you encountered broken promises or poor communication at this location, would you describe what happened so other shoppers can prepare?

(Serious Concern)

Defects and delayed repairs in RVs can directly affect safety and finances. Common safety-related faults include LP leaks, brake and tire failures, faulty electrical wiring, slideout malfunctions, and water intrusion that undermines structural integrity. If a dealership releases a unit with unresolved faults, owners may find themselves stranded or forced into emergency repairs at premium rates.

• Before purchase, run a recall check on the exact RV brand and model. Use the VIN at the National Highway Traffic Safety Administration (NHTSA): NHTSA Recall Lookup.
• Ask for a written statement that all open recalls have been addressed.
• Inspect LP system integrity (pressure test), brake performance, tire date codes and load ratings, GFCI operation, and proper weight distribution.

Long repair queues or denied warranty claims heighten real-world risk: families postpone trips, full-timers face housing instability, and repeated failures can devalue the RV. All of these outcomes have been described by consumers across public platforms for various dealers and are plausible if issues at the Lewistown location are not proactively managed.

(Serious Concern)

Consumer complaints about add-on products, misrepresentations, or warranty denials may implicate several laws and agencies:

• Unfair/Deceptive Acts or Practices (UDAP): State consumer protection laws prohibit deceptive sales practices, false advertising, or bait-and-switch tactics.
• Magnuson–Moss Warranty Act: Governs written warranties; requires clear terms and prohibits certain tying arrangements. FTC guidance: FTC Warranty Law Overview.
• Truth in Lending/Reg Z: Requires accurate disclosure of APR and finance terms.
• NHTSA: Tracks vehicle-related safety defects and recalls; failure to address recall repairs can be dangerous. Recall search: NHTSA Recalls.
• State Attorney General/Consumer Protection: For Montana, file a consumer complaint by searching the Office of Consumer Protection: Montana AG Consumer Protection (search).

If you believe you experienced unfair treatment at Superior Auto & RV in Lewistown—such as undisclosed fees, failure to deliver promised services, or warranty refusal—document everything (contracts, texts, emails, photos of defects) and submit complaints to relevant agencies. Consider also filing a complaint with the Better Business Bureau to create a public record.

(Serious Concern)

To reduce risk and costs, bring a written checklist and insist on documentation before you sign at Superior Auto & RV (Lewistown):

• Price and Fees: Get a written out-the-door price (OTD) that includes all taxes, doc fees, registration, and dealer-installed add-ons. Decline anything you don’t want.
• Financing: Secure an APR quote from your bank or credit union in advance. Compare the dealer’s APR and verify if any rate includes purchased add-ons.
• Trade-In: Obtain multiple written offers for your trade and confirm the exact payoff and equity in your final buyer’s order.
• Warranty/Service Contracts: Read the exclusions and claim procedures. Ask what’s not covered and the typical parts lead times.
• PDI and Inspection: Hire a third-party inspector and get a written report. Require all items be resolved before delivery. Need help finding one? Try: RV Inspectors near me.
• Recalls: Verify that all recalls are addressed and get documentation.
• Demonstration: Require a complete systems walk-through. Personally test slides, leveling, AC/heat, water systems, appliances, generator, lights, GFCIs, and awning.
• Title and Registration: Confirm the title/MSO status and written timeline for plates. Get who-to-call if delays occur.

If you purchased here and ran into problems, what would you do differently next time? Your practical tips help neighbors avoid costly mistakes.

(Moderate Concern)

RV dealerships across the U.S.—including small independent stores like Superior Auto & RV in Lewistown—struggle with parts backorders, technician shortages, and complex warranty approval processes. When combined with aggressive sales goals and finance-driven profit models (from add-on products), consumers can end up with units that need immediate re-work, slow approvals, and unclear responsibility between dealer and manufacturer. These structural issues don’t excuse poor communication or missed commitments, but they explain common patterns seen in public reviews.

(Moderate Concern)

To maintain objectivity, it’s worth acknowledging that some public reviews mention helpful staff, friendly communication during the sales process, or successful repairs completed under warranty. Small-town dealers can be more personal and may try to make things right when problems arise. However, even satisfied customers sometimes note avoidable inconveniences—such as parts wait times and multiple visits. Because reviews evolve, we urge shoppers to rely on the most recent posts and to identify whether the dealership has addressed recurring issues over time.

If you’ve seen improvements at the Lewistown location—faster service, better communication, smoother paperwork—can you outline what changed and when? Timely updates help everyone.

(Serious Concern)

• Decline products you don’t understand. Request the full contract for any warranty/service plan before agreeing.
• Insist the APR and monthly payment reflect only the RV purchase, not bundled add-ons.
• Ask whether declining add-ons changes your finance terms. If so, document who said this and why.

(Serious Concern)

• Ask how many RV-certified technicians are on staff and what brands they specialize in.
• Get the current average lead time for both warranty and customer-pay work in writing.
• Request a written plan if defects are found during PDI: which issues will be fixed pre-delivery versus post-sale, with hard dates.

(Serious Concern)

• Confirm the entity that holds the title (or MSO) and expected processing time with the state.
• Demand a single point of contact for title/registration updates, with specific dates.
• If deadlines slip, escalate immediately in writing and copy your lender.

(Moderate Concern)

• Document every service visit with photos and detailed notes of symptoms and attempted fixes.
• Request manufacturer involvement early for recurring defects to avoid repeated re-work.
• If your RV is held for an extended period, ask for written confirmation of storage conditions, battery maintenance, and security.