Thor Motor Coach-Magnitude Grand RV Exposed: QC Flaws, Leaks, Slide-Out Failures & Warranty Delays
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Thor Motor Coach-Magnitude Grand
Location: 701 County Road 15, Elkhart, IN 46516
Contact Info:
• owners@tmcrv.com
• Main: 800-860-5658
• Service: 574-266-0001
Official Report ID: 1622
Introduction & Reputation Snapshot
AI-powered research tools have systematically collected and analyzed public information to produce this report. The Thor Motor Coach Magnitude Grand is a Super C motorhome positioned as a rugged, diesel-powered adventure coach built on a Ford heavy-duty chassis. It competes on promises of four-season capability, higher towing capacity, and premium amenities—yet owner experiences across public forums, review platforms, and complaint boards reveal a consistent pattern of assembly defects, water intrusion risks, slide-out failures, electrical problems, and warranty/service delays. While some buyers report positive trips, the weight of verifiable negative experiences and repeated service headaches has created a mixed-to-poor reputation for long-term reliability and after-sale support, especially for first-time owners expecting automotive-level quality control in a rolling house.
Before diving into specific problem patterns, we strongly encourage readers to review unfiltered owner feedback and build a research file:
- Search Google for Magnitude Grand Facebook owner groups and lurk for recurring issues, repair timelines, and dealer experiences. Ask veterans how they resolved problems.
- YouTube: Thor Motor Coach Magnitude Grand problems for walk-throughs, repair diaries, and cautionary tales.
- Google search: Thor Motor Coach Magnitude Grand problems to survey forums, review sites, and dealer feedback.
- BBB search: Thor Motor Coach Magnitude Grand for warranty disputes and pattern-of-practice concerns.
- Explore Reddit threads: r/rvs, r/RVLiving, and r/GoRVing.
- Owner review hubs: RVInsider search for Magnitude Grand problems, plus Good Sam Community threads.
- Recall and safety research: NHTSA recall lookup: Thor Motor Coach Magnitude Grand.
Investigative advocates like Liz Amazing have helped expose recurring RV industry quality gaps; visit her channel and search for your exact model: Industry watchdog insights from Liz Amazing.
Do you own a Magnitude Grand or a similar Super C? What went right (or wrong)? Tell us below.
Non-Negotiable Pre-Purchase Advice: Hire an Independent RV Inspector
Recurring owner reports point to defects that are invisible during a quick dealer walk-through. To protect your budget and your travel plans, hire a certified third-party RV inspector before signing or taking delivery. This is your strongest leverage to demand fixes before the dealer has your money; once you accept delivery, owners frequently report being “pushed to the back of the line” and waiting weeks or months for parts and service, leading to cancelled trips and lost deposits at campgrounds.
- Find a local pro: Google: RV Inspectors near me
- Ask for a written, photo-documented PDI (pre-delivery inspection) that checks roof seams, slide mechanisms, electrical/charging systems, plumbing, appliances under load, and weight/payload numbers.
- Insist on repairs before funds transfer, or escrow funds contingent on fix completion.
For a sense of what to watch for, browse video-based PDI lists and owners’ “first 90 days” punch lists on YouTube: Magnitude Grand problem walkthroughs.
Investigators and educators like Liz regularly break down what dealers miss; search her channel for your floor plan: Research checklists from Liz Amazing.
Build Quality, Fit/Finish, and Early Defects
Assembly Defects and Cosmetic Shortfalls
Across reviews and owner forums, many Magnitude/Magnitude Grand buyers report fit-and-finish surprises soon after delivery. Common items include misaligned cabinet doors, loose trim, sealant gaps, squeaks/rattles, and hardware backing out. These may seem minor, but they foreshadow deeper workmanship and QC issues and can consume time at the dealer right after purchase.
- Cross-check experience threads: Fit-and-finish complaint search
- Read owner-review hubs: RVInsider and Good Sam Community discussions
Some owners report dealers addressing punch-list items quickly, but many others describe multi-week waits for simple parts. If you’ve dealt with these issues, add your punch list and timelines to help future buyers.
Water Intrusion and Seal Integrity
Cab-Over and Roof Leaks
Super C motorhomes with a front cab-over bunk—like the Magnitude Grand—are inherently exposed to driving rain and flexing at the cab/house junction. Multiple owners across brands report leaks at the cab-over cap, side windows, and marker lights. Public threads referencing Magnitude/Magnitude Grand show water stains, soft wood, and mold concerns after heavy storms or long storage.
- Evidence trails: Google: Water leak case studies
- Forum searches: Reddit r/rvs leak threads
- YouTube: Cab-over leak videos
Practical impact: leaks can silently damage insulation, wiring, and wood framing, leading to odors and delamination. Inspectors often find small sealant failures at corners, roof terminations, and marker lights; these must be resealed proactively. Third-party inspection before acceptance is critical—again, research RV inspectors near you and schedule a roof/sealant report.
Slide-Out Topper and Window Seals
Owners report water ingress at slide toppers during wind-driven rain and window seal weeping after a few months on the road. Inconsistent caulking and de-bonding butyl tape are frequent culprits. Left unchecked, water will wick into wall cavities or under flooring. Periodic seal inspections and immediate reseal/repair are essential, but these should not be buyer responsibilities at delivery.
- Owner threads: Good Sam slide leak searches
- DIY fixes and what to watch: Slide-related YouTube tips
Slide-Out Systems and Mechanism Failures
Schwintek/Mechanism Binding and Out-of-Sync Slides
Slide-outs are a frequent pain point across many brands, and Magnitude owners are not immune. Reports include slides that bind, grind, stall, or drift out of alignment—sometimes due to weight distribution, racking, or poor initial adjustment. When slides fail on the road, owners can be stranded at campsites or unable to retract for travel, requiring mobile techs or flatbed tows.
- Real-world threads: r/RVLiving slide failure discussions
- Video diaries: YouTube slide failure searches
- General troubleshooting: RVForum.net and RVForums.com (use onsite search for “Magnitude Grand slide”)
If a slide is out of square from the factory, no amount of new motors will cure the underlying geometry: insist on factory-level rework if your independent inspector flags irregular gaps, scraping, or racking during a pre-delivery extension/retraction test.
For consumer-level investigative context, advocates like Liz have repeatedly highlighted slide vulnerabilities; search her channel for “slide” and “inspection”: Slide-out pitfalls explained by Liz Amazing.
Electrical, Charging, and Multiplex System Issues
12V/120V Faults, Inverter/Charger Glitches, and Control Panels
Owners frequently report gremlins in the house electrical system—ranging from intermittently dead outlets and tripped GFCIs to inverter/charger misbehavior and multiplex control screens freezing or losing module communication. Because these coaches often bundle complex systems (e.g., automatic generator start, solar controllers, battery monitors), a single loose ground or firmware hiccup can cascade into “no power” situations.
- Search patterns: Electrical problem threads
- Reddit diagnostics: Community troubleshooting
- NHTSA for safety-related electrical recalls: Recall lookup
When multiplex panels misbehave, you may lose control of lighting, HVAC, slide-outs, or awnings. Some owners report temporary fixes by power-cycling or module resets; lasting solutions often require component replacements and firmware updates—sometimes multiple service visits apart because parts are backordered. Independent verification that wiring is strain-relieved and properly terminated at delivery can prevent future failures.
Plumbing, Tank Sensors, and Wet-Bay Failures
Leaks, Fittings, and Macerator/Valve Problems
Leaking PEX fittings, loose traps, toilet seals that don’t hold water, and temperamental macerator pumps/valves are recurring across many Thor models. Reports include wet-bay leaks that saturate compartments or drip undercarriage after travel days. Tank sensors are notorious industry-wide for false readings, complicating boondocking and dumping schedules.
- Case examples: YouTube plumbing problems
- Forum repair tips: RVUSA Forum (search “Magnitude Grand tank sensor” or “wet bay leak”)
An inspector should pressure-test the water system and run faucets/showers while driving slides in/out to reveal hidden leaks. Verify toilet seal integrity and sanitize lines to prevent odors—complaints often include sewer smells due to misrouted vents or dry traps.
HVAC, Generator, and Comfort Systems
Generator Reliability and A/C Performance
The Magnitude Grand often pairs a diesel generator with roof A/Cs. Owner threads report intermittent generator shutdowns under load, sensor faults, or fuel pick-up quirks, particularly in hot climates or after long storage. A/C complaints include inadequate cooling in the front cab-over area and ducting imbalances that leave hot/cold spots.
- Diagnostics and owner experiences: Generator problem search
- Comfort-system tuning: A/C troubleshooting videos
During your inspection, stress-test the generator and A/Cs simultaneously, monitor voltage drop, and verify that ducting and returns are sealed. Poor airflow can be an assembly error fixable with tape and foam—if someone is willing to remove registers and look.
Chassis, Payload, and Drivability
Weight Ratings, Tire Load, and Braking
Super C buyers often assume truck-like durability means ample payload; however, many owners discover low OCCC (occupant and cargo carrying capacity) after options, full fuel, and water. Overloading can lead to tire overheating, poor braking performance, and premature suspension wear. Some Magnitude trims on heavier Ford chassis (like F-600) offer upgrades, but actual payload depends on your exact floor plan and option set.
- Payload and tire concerns: Reddit weight/payload threads
- General handling reports: Handling complaints search
Ensure you see the as-built weight sheet, weigh the coach on CAT scales, and confirm tire pressures match real-world axle weights. Some owners add upgraded shocks, rear track bars, or alignment corrections; these can help, but they do not cure the legal and safety risks of overloading.
Engine, Emissions, and Check-Engine Lights
As with many late-model diesel chassis, owners report occasional check-engine lights related to emissions systems (DEF/DPF), sensors, or software. While these are often Ford chassis issues rather than house build defects, the net effect for the owner is the same: lost travel time, potential derate/limp modes, and dealer service queues.
- Chassis-related experiences: Chassis problem searches on YouTube
- Report safety-related failures to NHTSA: Recall/complaint portal
Warranty, Dealer Service Delays, and Parts Availability
Long Waits, Backorders, and Communication Gaps
One of the loudest refrains from Magnitude and broader Thor owners is the delay between defect discovery and a completed repair. Common themes in 1-star reviews: months-long waits for parts, dealers unwilling to prioritize purchased units, and blame ping-pong between the dealer, Thor Motor Coach, and third-party component vendors.
- Investigate complaint histories: BBB search for Magnitude Grand and Google complaints
- Owner narratives: Warranty nightmare videos
- Consumer boards: PissedConsumer (search internally for “Thor Motor Coach Magnitude” and “service delays”)
Practical takeaway: Do not take delivery without a complete punch list fix plan in writing. Document every interaction, save emails, and track downtime; this record matters if you pursue warranty escalation, mediation, or lemon-law review.
Have you experienced prolonged downtime? Share your repair timeline to inform others.
Safety Recalls and Regulatory Oversight
Recall Landscape and Owner Action Steps
Motorhomes often receive recalls for components like seat belts, propane systems, electrical harness routing, or exterior accessories. Owners should regularly check their VIN for open campaigns and technical service bulletins. While recall patterns evolve, the consistent advice is to search and verify:
- NHTSA Recall Search: Thor Motor Coach Magnitude Grand
- Supplement with a broad web scan: Magnitude Grand recall news
If your unit shows symptoms related to a safety defect—even if no recall is posted—file a complaint with NHTSA. Multiple consistent complaints can trigger investigations and formal actions that improve safety for all owners.
Product and Safety Impact Analysis
Real-World Consequences of Reported Defects
The defect patterns outlined above carry tangible safety and financial risks:
- Water intrusion can rot structural members, degrade insulation, and corrode wiring—later manifesting as electrical shorts or smoke events. Insurance may deny coverage for long-term leaks deemed maintenance-related.
- Slide failures can trap you at a campsite, force an emergency mobile tech callout, or damage flooring and trim during misaligned travel.
- Electrical faults risk inverter shutdowns, loss of critical controls, or overheated connections. Faulty GFCI protection poses shock hazards, especially in wet bays or exterior kitchens.
- Weight-related issues elevate blowout and braking risk, particularly on mountain grades or in extreme heat. Overweight operation may complicate accident liability.
- Service delays can erase the benefit of a camping season and cause cascading financial impacts (nonrefundable bookings, rental cars, storage costs).
These consequences underline why a thorough independent inspection and rigorous PDI are non-negotiable. Consider a second follow-up inspection after 30–60 days of use to catch early failures while under warranty.
Legal and Regulatory Warnings
Know Your Rights and How to Document
Motorhome buyers are protected by a patchwork of laws and agencies. Key frameworks and actions to consider:
- Magnuson-Moss Warranty Act (MMWA): Requires clear written warranties and good-faith repairs within a reasonable time. Keep meticulous records of defects, repair orders, and downtime; unresolved, repeated defects may support claims under MMWA.
- State Lemon Laws: Coverage for motorhomes varies widely by state. Some states include the “house” portion; others cover only the chassis/drivetrain. Consult your state attorney general’s site or a consumer-law attorney familiar with RVs.
- UDAP statutes (Unfair and Deceptive Acts and Practices): If sales claims materially differ from delivered functionality or key defects were concealed, UDAP may apply.
- NHTSA: File safety-related complaints and check recalls. Patterns can lead to investigations.
- FTC: Oversees advertising claims and warranty practices; unresolved systemic warranty violations can draw scrutiny.
Pro tips:
- Always get repair promises and timelines in writing. If a dealer refuses warranty work, document the refusal.
- Request parts ETAs and escalate delays to Thor Motor Coach customer service with your VIN and repair order numbers.
- If you reach stalemate, consider mediation/arbitration options outlined in your warranty documents and consult a consumer attorney.
Pricing, Value, and Financial Risk
Depreciation and Cost of Ownership
Super C motorhomes depreciate steeply. Add to that the cost of early repairs, upgrades (shocks, suspension helpers, solar/lithium improvements), and the opportunity cost of lost trip time during service. Owners who buy without a rigorous PDI and third-party inspection often pay more in the first year, both in cash and in missed use.
- Scan owner cost-of-ownership posts: Magnitude Grand costs
- Review candid owner ratings: RVInsider reviews
Brief Note on Improvements and Company Responses
Incremental Updates and Chassis Upgrades
Thor Motor Coach has iterated its Super C lineup over the years, with certain trims shifting to heavier-duty Ford platforms, which can improve payload and towing margins. Owners also report intermittent factory support that resolves individual issues, and recalls are typically handled at no cost when parts are available. However, improvements appear uneven, and the scale of reported defects and service bottlenecks remains a major risk factor for new buyers. Verify any claimed updates applied to your specific VIN.
- Search by exact floor plan: Model-year changes
- Cross-check recalls and TSBs: NHTSA database
Action Checklist for Shoppers
Steps to Minimize Risk Before You Buy
- Join owner communities early for unfiltered feedback via Facebook group search and forums like RVForums.com.
- Commission a third-party inspection with a full PDI: Find an RV inspector near you.
- Demand the as-built weight sheet and verify OCCC on scales before committing to a long trip.
- Test slides, generator, A/C, outlets, and plumbing for at least two hours on site. Run everything at once.
- Get all promises in writing, including fix-by dates and reserved service slots for post-delivery punch lists.
- Talk to service managers about parts availability and realistic turnaround timing for your exact unit.
- Search for pattern issues by floor plan: YouTube model-specific issues, Google results, and BBB.
Have a tip or a fix that saved your trip? Add your advice for fellow shoppers.
Where to Verify and Cross-Check Evidence
- YouTube: Thor Motor Coach Magnitude Grand problems
- Google search: collective complaints and reviews
- BBB search for Magnitude Grand
- Reddit: r/rvs Magnitude Grand problems
- Reddit: r/RVLiving problem threads
- Good Sam Community
- RVInsider reviews
- NHTSA recall and complaint lookup
- PissedConsumer (search for “Thor Motor Coach Magnitude”/“Magnitude Grand” internally)
Consumer-facing experts continue to document the industry’s quality control gaps; include channels like Liz Amazing’s YouTube hub in your research plan and search for your exact model.
Bottom Line
Is the Thor Motor Coach Magnitude Grand Worth the Risk?
From our review of public data sources and aggregated owner accounts, the Magnitude Grand exhibits the same systemic RV industry shortcomings that have frustrated buyers for years: inconsistent factory QC, early water leaks, slide-out faults, electrical gremlins, generator/A/C complaints, and serious warranty/service delays. The safety implications of leaks, electrical faults, and weight margins—combined with the financial hit of multi-month downtime—create a risk profile that shoppers must not overlook.
A small subset of owners report smooth experiences, especially when they had rigorous PDIs, proactive resealing, and immediate dealer fixes. But for many others, the road to a “dialed-in” coach was expensive, time-consuming, and stressful.
Our consumer-focused recommendation: Unless your independent inspection and exhaustive PDI show exceptional unit-specific quality—with written commitments for immediate repairs and evidence of adequate payload—we do not recommend the Thor Motor Coach Magnitude Grand at this time. Consider alternative brands or models with stronger reliability records and proven service networks, or buy used from an owner who has already completed and documented a major punch-list and resealing regimen.
Already own a Magnitude Grand? How has your experience compared? Your input helps other shoppers calibrate their expectations.
Comment & Owner Report Thread
Are you an owner, a tech, or a shopper who walked away at PDI? What did you discover, and how was it resolved? Please share component details, repair orders, timelines, and outcomes so other readers can make informed decisions.
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