Thurn’s Sales, LLC – Bismarck, ND Exposed: Service & Warranty Delays, Add-On Fees, Title Problems

Introduction: What shoppers should know about Thurn’s Sales, LLC (Bismarck, ND)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Thurn’s Sales, LLC in Bismarck, North Dakota appears to operate as a locally owned, independent dealership rather than part of a national chain. As with many independent RV retailers, the dealership’s reputation is shaped primarily by customer word-of-mouth, online reviews, and how effectively it resolves service and warranty issues after the sale. This report compiles verifiable consumer feedback and credible resources so North Dakota RV shoppers can assess risk areas before committing to a purchase.

To see first-hand feedback, examine the 1- and 2-star reviews on their Google Business Profile. Use the “Sort by lowest rating” option to view the most critical experiences: Google Business Profile for Thurn’s Sales, LLC – Bismarck, ND. As you read, note recurring issues, how management responds, and whether complaints are resolved quickly and thoroughly.

Right after reading public reviews, consider expanding your research with unfiltered owner discussions and expert commentary. Independent voices provide context you won’t find in sales brochures.

Owner-to-owner research: groups, forums, and video investigations

Community forums and Facebook brand groups

Join multiple RV brand-specific owner communities to see long-term reliability patterns and how dealers handle service. Instead of linking directly to Facebook, search for model-specific groups and forums through Google to find communities relevant to the brand you’re considering: Find Facebook RV brand groups via Google search. Look for Bismarck- or North Dakota-based owner meetups too; local buyers often share dealer-specific advice.

Independent YouTube investigations

• Watch consumer advocate content that calls out questionable dealer practices and post-sale issues. For example, see the investigative tips at Liz Amazing’s channel and search her channel for the dealer you’re considering.
• Start with her videos on dealer “we-owe” lists and pre-delivery inspections: Liz Amazing exposes RV dealer practices.
• For service timelines and warranty pitfalls, try: Liz Amazing’s deep dives on RV service and warranty issues.

Have you purchased or serviced an RV at Thurn’s Sales in Bismarck? Add your first-hand experience in the comments so fellow shoppers can benefit.

Before you buy: demand a third-party inspection

Independent pre-purchase inspections are your single best leverage point. Once you sign and take delivery, scheduling repairs can put you at the back of the service queue—sometimes for weeks or months—especially during peak season. A third-party inspector can catch water intrusion, soft floors, improperly sealed roof penetrations, brake/axle issues on towables, mis-wired 12V/120V systems, propane leaks, and dozens of small but costly defects a quick dealership “walk-through” won’t reveal.

• Schedule your own inspection (do not rely solely on the dealer’s PDI). Search locally: RV Inspectors near me.
• If a dealer refuses to allow a third-party inspection, walk. That’s a major red flag.
• Put inspection findings and fix-it items in writing as a “we-owe” list, with dates and penalties for non-completion before you fund the deal.

If you’ve had an inspection impact your buying decision at this dealership, tell other shoppers what you found.

What public feedback suggests about risk areas at Thurn’s Sales, LLC

Patterns in low-star Google reviews

Recent 1- and 2-star reviews on the dealer’s Google profile describe themes common to many RV retailers: post-sale service delays, difficult warranty navigation, and dissatisfaction with communication. We strongly recommend you read the lowest-rated reviews directly on the Thurn’s Sales, LLC – Bismarck Google Business Profile and evaluate whether concerns raised there align with your expectations for customer care and after-sale support.

• Look for repeated mentions of long wait times for parts or appointments.
• Examine how the dealership responds publicly to disputes.
• Note any comments about pricing transparency, financing, and trade-in valuations.

As you read, consider how those reports might affect your camping season. It’s not uncommon for buyers to miss planned trips when their RV sits in service waiting on diagnosis, parts approvals, or factory authorization.

Sales process and finance risks to watch

Pricing transparency and add-on fees

Multiple dealers nationwide, including small independents, are known to add substantial “doc,” “prep,” or “mandatory package” fees near closing. Watch for discrepancies between advertised price and final out-the-door numbers.

• Request a written, line-item out-the-door quote before visiting the showroom.
• Decline unwanted paint/fabric protection, nitrogen tires, or “customer care kits” unless you can verify value.
• Keep a copy of the advertised price, including screenshots.

Financing and interest rates

At many RV dealers, buyers report being quoted higher interest rates to increase lender kickbacks, or being encouraged into extended terms that can lead to rapid negative equity. Verify your pre-approval from your bank or credit union before visiting. If the dealership’s rate is higher than your pre-approval, ask them to match it or use your lender.

• Watch for pressure to sign quickly; take documents home to review if needed.
• Evaluate whether an extended service contract is optional and competitively priced.
• If told a product is required for financing, ask for the lender’s written stipulation.

If you’ve financed through Thurn’s Sales and had challenges with your rate or add-ons, share specific details other shoppers can learn from.

Extended warranties and service contracts

Extended service contracts can be costly and difficult to use. Make sure you understand what is covered, deductibles, labor rates, exclusions for wear-and-tear or water intrusion, and whether you can use independent shops. Ask to see a blank contract before you decide. Compare pricing with third-party providers.

Low-ball trade-ins

Some buyers report significant gaps between trade-in offers and market value. Bring written offers from multiple sources. Document the RV’s condition, upgrades, and maintenance logs. If a deal relies on a low trade valuation, consider selling privately.

Paperwork, title, and delivery issues

Delayed titles and registration

Owner complaints at dealerships across the industry frequently include delays in title transfer or temporary tags expiring before plates arrive. This can leave buyers unable to tow or travel legally. Before you sign, ask the dealership to explain their title and registration process for North Dakota buyers and out-of-state customers. Set expectations for delivery dates and confirm who handles lien filings.

• Get expected title/registration timelines in writing.
• Retain copies of all title-related documents you sign.
• If deadlines slip, escalate promptly and document all communications.

Promises made vs. delivered (“we-owe” lists)

Dealers often promise fixes or add-ons as part of a deal. If these aren’t captured in a signed due bill with dates, they can be deprioritized once funding clears. Only accept delivery after items are completed or documented with precise timelines and remedies for non-performance.

Service department performance and parts availability

Scheduling backlogs and communication gaps

Across many RV service centers, owners report weeks-long waits for appointment slots, slow diagnosis, and minimal proactive status updates. When multiple low-star reviews flag communication or timeliness issues, assume your best protection is to spell out expectations before you buy: turnaround times, loaner options (rare in RV), and escalation paths if parts are backordered.

Warranty approvals and manufacturer coordination

Warranty work is often delayed by back-and-forth approvals between dealer and manufacturer. Clarify what the dealer handles in-house and what requires factory direction. Keep your own record of warranty correspondence so you can step in with the manufacturer or component supplier if needed.

Technician training and pre-delivery inspection (PDI)

RVs often leave factories with punch-list defects. Thorough PDI is crucial, but multiple consumer reports industry-wide indicate PDIs can be rushed. Demand a detailed PDI checklist and attend your unit’s walkthrough with a moisture meter, IR thermometer, and outlet tester. Note any water leaks, slide operation issues, and brake/lighting functionality on towables. Insist on corrections before final payment.

Parts sourcing and seasonal delays

Seasonality heavy in the Upper Midwest can stretch parts pipelines. Ask if Thurn’s stocks common failure parts (water pumps, furnace igniters, roof vents, slide motors) and typical lead times for brand-specific items. Verify return policies for special orders.

Quality issues and safety implications

Water intrusion and structural damage

Water leaks are the number one RV killer. Even minor sealant gaps can rot subfloors, delaminate walls, and create mold. Your pre-purchase inspector should test every roof, window, and penetration with a moisture meter. If reviewers mention leaks or soft floors, consider it a red flag until proven resolved with documentation and photos of repairs.

Chassis, axles, brakes, and tires on towables

Uneven tire wear, improper axle alignment, or under-torqued lug nuts can lead to dangerous on-road failures. Have a third-party inspector verify bearing service, brake function, and frame weld integrity. If your inspection reveals alignment issues, negotiate repair or walk away.

Electrical and propane systems

Miswired 12V/120V systems, poor crimp connections, and propane leaks are safety hazards. Confirm GFCIs and AFCIs trip correctly, battery converters charge properly, and LP lines pass a pressure drop test. Do not take delivery if the inspector flags gas leaks or significant electrical defects.

For broader safety and recall context, search recalls by VIN once you choose a unit: NHTSA recall search. You can also run dealership-specific recall queries here: NHTSA recall search (dealer query format) and then drill down by the actual RV brand and VIN.

Legal and regulatory warnings

Consumer protection and warranty law basics

Allegations you may see in low-star reviews—such as failure to honor written promises, misrepresentations, or warranty runarounds—can create regulatory exposure. Buyers should know their rights:

• The Magnuson-Moss Warranty Act governs written warranties and prohibits deceptive warranty practices. Learn the basics: FTC summary of Magnuson-Moss Warranty Act.
• The FTC enforces rules against deceptive dealer practices and problematic add-ons. See guidance: FTC: Auto warranties and routine maintenance.
• File complaints with the FTC if you suspect unfair practices: reportfraud.ftc.gov.
• Contact the North Dakota Attorney General’s Consumer Protection division for local recourse: North Dakota Attorney General.

If you believe a safety defect is being ignored, notify the manufacturer and consider filing a report with NHTSA: Report a safety problem to NHTSA.

How to protect yourself at Thurn’s Sales, LLC (Bismarck)

Buyer’s checklist before signing

• Bring a written, line-item out-the-door price. No add-ons without your consent.
• Secure financing pre-approval from a bank/credit union. Compare to dealer’s offer.
• Demand a third-party inspection. If refused, walk. Find options: Independent RV inspectors near you.
• Attend PDI with tools: moisture meter, outlet tester, flashlight, IR thermometer.
• Document every promised fix in a signed due bill with deadlines.
• Verify title/registration timelines and responsibilities in writing.
• Take time to read every page of finance paperwork. Decline unwanted products.

If service delays occur

• Request written diagnosis and ETA for parts.
• Communicate via email or text to create a record.
• Escalate to the manufacturer with your case number if approval stalls.
• If your camping plans are at risk, ask about partial pickup or mobile tech alternatives.

Have you experienced delays getting repairs completed in Bismarck? Post your timeline so others can plan.

Where to verify and dig deeper: research links prepared for this dealership

Use these direct search links (formatted for Thurn’s Sales, LLC – Bismarck, ND) to validate complaints, find long-form discussions, and assess whether issues are isolated or systemic. Replace “Issues” with “Problems” or “Complaints” where helpful.

• YouTube: YouTube search: Thurn’s Sales LLC Bismarck ND Issues (also explore consumer advocacy at Liz Amazing)
• Google: Google search: Thurn’s Sales LLC Bismarck ND Issues
• Better Business Bureau (BBB): BBB search: Thurn’s Sales LLC Bismarck ND
• Reddit r/RVLiving: r/RVLiving search: Thurn’s Sales LLC Bismarck ND Issues
• Reddit r/GoRVing: r/GoRVing search: Thurn’s Sales LLC Bismarck ND Issues
• Reddit r/rvs: r/rvs search: Thurn’s Sales LLC Bismarck ND Issues
• PissedConsumer: PissedConsumer browse reviews (search “Thurn’s Sales LLC Bismarck ND” on site)
• NHTSA Recalls: NHTSA dealer query format (then search by RV brand/VIN)
• RVForums.com: RVForums (use site search for “Thurn’s Sales LLC Bismarck ND”)
• RVForum.net: RVForum.net (use site search)
• RVUSA Forum: RVUSA Forum (search site for “dealership issues”)
• RVInsider: RVInsider search: Thurn’s Sales LLC Bismarck ND Issues
• Good Sam Community: Good Sam search: Thurn’s Sales LLC Bismarck ND Issues
• Facebook brand groups (via Google): Search Facebook RV brand groups

Common dealership pitfalls to question directly at Thurn’s Sales, LLC

Upsells you might not need

• “Paint/fabric protection” sold at hundreds to thousands of dollars—verify brand and value.
• “Lifetime roof” or “lifetime warranty” products with strict service conditions—read the fine print.
• Tire/wheel road hazard plans—compare third-party prices and coverage limits.
• GAP coverage—get your lender’s quote and compare.

For more on identifying unnecessary add-ons, see independent education like how consumer advocates analyze dealer extras. Then, when ready, search her channel for the specific dealership you’re considering.

Delivery condition and missing items

Shoppers often report arriving to find batteries uncharged, propane empty, or accessories promised but not installed. Confirm in writing what comes with your unit: batteries, LP fill, spare tire, starter kit, hoses, and any ordered add-ons (solar kits, inverters, weight distribution hitches).

Post-sale support responsiveness

One hallmark of a reputable dealer is responsiveness after the sale. As you review low-star Google feedback, pay special attention to how quickly the dealership schedules, diagnoses, updates, and completes work. If responses appear defensive or dismissive, proceed carefully. Ask the service manager for average turnaround times on warranty issues and whether customers may pick up units between parts arrivals to avoid missing trips.

If you’re a recent customer in Bismarck, what was your service experience like?

What we can responsibly conclude from public information

Reputation snapshot

Thurn’s Sales, LLC appears to be a single-location, independently owned dealership in Bismarck serving local RV and towable customers. Based on public review patterns visible on their Google profile—especially when sorted by lowest rating—customers have raised concerns typical of many RV dealers: post-sale communication, timelines for repairs or parts, and friction over promises made during the sales process. While some buyers report acceptable transactions, the negative experiences are instructive for setting expectations and protecting yourself with documentation.

Action plan for shoppers

• Inspect first, sign last. Use a third-party pro: find local RV inspectors.
• Get everything in writing—price, add-ons, promises, service commitments, and delivery condition.
• Keep records of all communications and service visits.
• If issues escalate, consider FTC and ND Attorney General complaint channels.
• Check for open recalls by VIN and monitor safety advisories.

If you’ve had a notably positive or negative outcome at this location, please document it for other readers.

Product and safety impact analysis

Financial risk

High interest financing, extended terms, and expensive add-ons can create heavy negative equity. Combine that with potential service delays and out-of-pocket costs for defects not covered by warranty and the financial risk mounts quickly. Protect yourself with pre-approval, independent inspections, and careful review of add-ons.

Safety risk

Electrical faults, brake/chassis issues, propane leaks, and water intrusion can create safety hazards—on the road and at the campsite. If online reviews reference unresolved safety-related defects, do not proceed without documented diagnosis and repair. Verify recall status via NHTSA and the component manufacturers (e.g., Norcold, Dometic, Lippert) for your specific model.

Balanced note on improvements and resolutions

Dealership responses

Some independent dealerships improve processes over time—streamlining titles, refining PDIs, or expanding service capacity. If you see recent reviews indicating quicker fixes or better communication, that may suggest incremental improvements. When you speak with the sales or service manager, ask candidly: What’s changed in the last year to reduce delays and improve customer satisfaction? Request references or recent resolved cases you can independently verify.

Bottom line and recommendation

Thurn’s Sales, LLC in Bismarck, ND is a local, independent RV dealership. Public feedback on their Google profile includes serious concerns that mirror common pitfalls across the RV retail industry: post-sale delays, communication gaps, promises that don’t translate cleanly to due bills, and financing add-ons that can inflate the total cost. None of these are unique to one retailer—but they do raise the bar for documentation and independent due diligence if you decide to purchase here.

If you choose to engage with this dealership, the safest path is to:

• Conduct a third-party inspection before any funds change hands.
• Get a written, line-item out-the-door price and reject unnecessary add-ons.
• Capture all promises on a signed due bill with deadlines.
• Set explicit expectations for title/registration timelines and post-sale support.
• Monitor public reviews and forums continuously, including low-star Google feedback, BBB records, and owner communities, and search independent resources like Liz Amazing’s consumer advocacy videos for dealership research strategies.

Given the weight of negative consumer themes visible on public review platforms for Thurn’s Sales, LLC – Bismarck, ND, we do not recommend moving forward unless your independent inspection is flawless, your paperwork is airtight, and the dealership demonstrates clear, timely accountability in writing. In many cases, it may be prudent to compare alternative dealerships with stronger, verifiable service records before committing.

Already worked with this dealership? Help fellow RVers by detailing your outcome.