T&K RV Sales- Eldorado, OK Exposed: PDI misses, finance markups, service delays—buyer beware

(Serious Concern)

Across the RV industry, the single best leverage you have is a third-party professional inspection conducted before you sign final paperwork or take possession. A thorough inspection can catch leaks, delamination, soft floors, suspension or brake issues, propane leaks, inoperable appliances, and incorrect electrical installations that dealers may miss—or not disclose. If the dealership refuses to allow an independent inspection on their lot, that is a red flag; walk away. Use a local search like this to find certified inspectors: Search “RV Inspectors near me”.

Experienced consumer advocates frequently document the downstream consequences of skipping this step—months-long service delays, cancelled trips, and warranty disputes. To prepare yourself, browse educational breakdowns and dealer case studies; for instance, you can search here: Investigative videos about dealer practices on Liz Amazing. If an inspector flags problems, negotiate fixes in writing before you close, or walk. Never accept a promise of “We’ll take care of it later.”

(Moderate Concern)

Consumer reports about independent RV dealerships commonly include allegations of:

• Advertised prices changing during the sales process
• Last-minute add-ons or “mandatory” packages added to the buyer’s order
• Pressure to purchase the same day to “lock in” a deal

If you see any discrepancies between advertised and desked prices, insist on a line-item breakdown. Get every promise written into the buyer’s order. If a price suddenly increases or a “prep fee” appears, you are not obligated to proceed without a satisfactory explanation. Document everything via email and screenshots.

(Serious Concern)

Finance and Insurance (F&I) offices at RV dealerships often mark up rates and push products like extended service contracts, GAP, tire-and-wheel policies, paint protection, and etching. Consumers nationwide report inflated rates compared to pre-approvals from credit unions. Protect yourself by arriving with outside financing and comparing APRs.

• Get written disclosures on the cost, term, coverage, and cancellation policy of any F&I product.
• Decline any product you do not fully understand; none of these are required to complete a sale.
• If a dealer suggests your interest rate will be lower if you buy add-ons, that is a red flag.

Note: Extended warranties frequently exclude wear items and can be hard to use for claim approvals. Always request the full contract before purchase and read the exclusions carefully.

(Moderate Concern)

Trade valuations at small dealers can vary widely. If you plan to trade in, come equipped with multiple offers (from instant-buy sites and local dealers) and recent comparable sales data. Avoid anchoring to a single number—dealers may show more on the trade but raise the RV price to compensate. Demand a clean, transparent worksheet so you can see exactly how the trade and sale prices are structured.

(Serious Concern)

Repeated industry-wide complaints involve poor PDIs leading to leaks, non-working refrigerators, electrical faults, battery problems, and missing parts discovered only after buyers get home. Before accepting delivery from T&K RV Sales, insist on a live walkthrough with water on, propane on, and every system tested in front of you. Do not accept a “paper PDI.”

• Bring a checklist and a moisture meter.
• Stay on-site for hours if needed and test the AC, furnace, slides, awning, stabilizers, jacks, lights, GFCIs, inverter/charger, and appliances.
• If anything fails, pause delivery until it is fixed; get the fix commitments in writing with dates.

To prevent surprises, book an independent inspection: Find a certified RV inspector in your area. If a dealer says no, walk away.

(Serious Concern)

A common pain point for buyers across the RV sector is extended wait times for service and parts. Manufacturer authorization and shipping delays can push repairs out for weeks or months, particularly at smaller shops with limited bays. Consumers frequently report cancelled camping trips, storage fees, and ongoing payments while their unit sits in service. Mitigation steps:

• Ask T&K RV Sales for their current service backlog number of days.
• Confirm whether they prioritize customers who purchased from them versus outside customers.
• Require written timelines for parts orders and follow-up dates.

If the unit is undrivable or unsafe, ask for temporary accommodation or reimbursement in writing (often denied, but worth requesting). Keep records of every call and email.

(Serious Concern)

Warranty disputes often arise when dealers point to manufacturer policies or third-party warranty exclusions. Buyers report being bounced between dealer and manufacturer over who pays. You have rights under the Magnuson-Moss Warranty Act for covered defects, but you must document issues and keep to recommended maintenance schedules.

• Request the exact policy clause the dealer is using to deny a claim.
• Escalate to the manufacturer directly and file a written complaint with your state Attorney General if needed.
• If an extended service contract is involved, request the full contract and submit a written claim yourself with photos and technician diagnostics.

(Moderate Concern)

Some buyers at small dealerships report delayed titles, registration, or tag paperwork, creating headaches with insurance and legal compliance. If you finance, your lender will also expect timely lien perfection. Protect yourself by specifying a title-delivery deadline in the purchase agreement and withholding final acceptance until the dealer demonstrates the title is clear and processed.

(Serious Concern)

Public reviews in the RV space are filled with stories of promised fixes that never materialize or drag on for months. The best defense is to refuse delivery until the issues are corrected. If you must take delivery, draft a short “We owe”/Due Bill listing the exact items to be fixed, dates, and what happens if the dealer misses those dates (e.g., refund of add-on charges). Do not rely on verbal assurances.

(Moderate Concern)

Smaller rural dealerships can struggle with staffing, training, or access to brand-specific service bulletins. This can lead to misdiagnosed issues, repeat visits, and mounting frustration. Ask who will be working on your unit, what certifications they hold (RVIA/RVDA, manufacturer certifications), and whether they have completed recent training for your specific brand’s systems (e.g., Lippert, Dometic, Norcold, Suburban, Truma).

(Serious Concern)

Many RVs leave the factory with open recalls. Dealers may miss them or not prioritize recall fixes if parts aren’t available. Before you buy, check the VIN with NHTSA and the manufacturer. Ask the dealer to provide a written statement that all open safety recalls have been addressed before delivery.

• Run a recall search: NHTSA recall lookup (enter the RV’s year/make/model or VIN).
• Ask for printouts of factory bulletins and proof of completed recall repairs.

(Serious Concern)

Based on the types of complaints that often appear about smaller RV dealerships (including, potentially, T&K RV Sales – Eldorado), several consumer protection frameworks may apply if problems arise:

• FTC Act (unfair or deceptive acts or practices): If pricing, advertising, or representations about warranty coverage are misleading, you can report to the Federal Trade Commission: ReportFraud.FTC.gov.
• Magnuson–Moss Warranty Act: Governs written warranties on consumer products. Dealers and manufacturers must honor written terms; ambiguous denials may violate this statute. Summary: FTC guide to federal warranty law.
• State Attorney General (Oklahoma): If you suspect unfair or deceptive practices, file a complaint: Oklahoma Attorney General.
• NHTSA Safety Recalls: Selling or delivering an RV with unresolved safety recalls can lead to severe risk and potential regulatory scrutiny. Check safety bulletins: NHTSA Recalls Portal.

If a dealer promises certain work will be done, get it in writing. In the event of a breach, a small claims court filing can be a practical remedy if the dollar amount is within Oklahoma’s small claims limits.

(Serious Concern)

Real-world impact from poor PDIs, inexperienced techs, or delayed service can be severe:

• Water intrusion can rapidly rot flooring and walls, causing structural and mold hazards.
• Brake, axle, or tire issues can lead to unsafe handling or blowouts on the highway.
• Propane leaks pose fire or carbon monoxide risks; every LP appliance and detector must be tested.
• Electrical faults may damage batteries and inverters or create fire hazards.

Because RVs are complex assemblies from many vendors, a single missed recall or poorly executed repair can cascade into larger failures. This is why a pre-purchase inspection—and a full demo of all systems—is essential. Again, if the dealer won’t allow a third-party inspection, consider that a disqualifying sign. Use: RV Inspectors near me.

(Moderate Concern)

When negotiating at T&K RV Sales, set ground rules up front:

• Ask for an out-the-door price including all fees in writing.
• Refuse any non-tax, non-title fee that is not already in the advertised price unless you agree to it explicitly.
• Require a detailed purchase agreement listing every included item (batteries, hoses, hitch equipment, full propane, PDI scope) and any owed repairs.
• Write in a “Right to cancel and full refund if title not delivered by [date]” term if applicable.

(Moderate Concern)

Watch for add-ons with unclear value:

• Paint/fabric “protection” coatings
• Vague “lifetime” warranty products requiring annual dealer inspections at your expense
• Alarm/etching packages
• High-margin extended service contracts with broad exclusions

Ask for the full contract and a copy to review at home. If the product is “today only,” decline.

(Moderate Concern)

Before closing a deal, ask the Eldorado store to provide in writing:

• Average service appointment lead time
• Average turnaround time for parts
• Whether they prioritize “sold here” customers
• Shop rate, diagnostic fee policies, storage charges, and no-show penalties

These details will tell you how the service experience might feel after the honeymoon period. If answers are vague, proceed cautiously.

(Serious Concern)

• Research the lowest-rated Google reviews for this exact location: Open the profile and sort by Lowest Rating.
• Make your own PDI checklist and bring a moisture meter, outlet tester, and flashlight.
• Do not take delivery if there are unresolved defects. Get a written Due Bill with deadlines.
• Secure outside financing before you visit. Compare rates and decline unnecessary add-ons.
• Get an independent inspection prior to closing: Find a local RV inspector.
• Verify all recalls and manufacturer bulletins have been addressed.
• Protect yourself on title and paperwork—set deadlines and keep copies.

(Serious Concern)

Unexpected repairs, extended downtime, and financing markups can add thousands to ownership costs. If your RV sits in a service bay for weeks, you may be paying the loan, insurance, and storage with no use. Add-ons with limited value can further inflate your total cost of ownership.

(Serious Concern)

Faulty brakes, tires, sway control, propane systems, and electrical faults can cause accidents and fires. Before any road trip, perform a thorough systems check and walk-around. If a unit was delivered with unresolved issues, consider it unsafe to tow or camp in until verified and repaired by a qualified technician.

(Moderate Concern)

• Send a detailed email to the dealership’s general manager summarizing the issue, dates, and desired resolution. Attach photos.
• Contact the manufacturer with your VIN and documented diagnostics from a certified tech.
• If applicable, file a complaint with the Oklahoma Attorney General and the BBB. Provide all documentation.
• If a safety defect is involved, report to NHTSA and cease using the affected system.

Keep all communication in writing. Set reasonable deadlines and follow up. Public, factual reviews can also spur faster responses—stick to verifiable facts and avoid speculation.