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Transwest Truck Trailer RV of Frederick – RV- Frederick, CO Exposed: PDI misses, F&I upsells, delays

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Transwest Truck Trailer RV of Frederick – RV- Frederick, CO

Location: 4001 Commerce Dr CO, Frederick, CO 80504

Contact Info:

• Main: (303) 684-3450
• info@transwest.com
• rvinfo@transwest.com

Official Report ID: 2075

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What RV Shoppers Need to Know About Transwest Truck Trailer RV of Frederick — RV (Frederick, CO)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Transwest Truck Trailer RV of Frederick — RV is the RV-focused location of Transwest’s larger regional dealership network, serving Colorado and surrounding states with new and used motorhomes, fifth wheels, and travel trailers, plus a sizable service department. While the company promotes a full-service experience from sales to service and parts, publicly available reviews and forum discussions reflect persistent, serious consumer concerns at the Frederick, CO location—especially around pre-delivery prep, warranty service delays, communication breakdowns, and aggressive finance-and-insurance upsells.

To validate and dig deeper into current customer experiences, start with the dealership’s Google Business Profile—then choose “Sort by Lowest Rating.” You can find it here: Transwest Truck Trailer RV of Frederick — RV Google Business Profile (Frederick, CO). Read the most recent 1- and 2-star reviews to see real-world narratives about financing, trade-ins, delivery, and post-sale service.

If you’ve dealt with this location, your insight helps the community. Add your firsthand experience in our comments.

How to Crowdsource Unfiltered Feedback

Join owner communities and compare notes across brands

Before you commit to a deal, gather owner feedback in brand-specific communities. Search and join multiple groups related to the exact RV models you’re considering. Do not rely solely on dealer assurances or sales brochures.

  • Use this Google search to find model-specific Facebook groups: Find RV brand groups via Google (example queries: “Winnebago Facebook Groups,” “Grand Design Facebook Groups”).
  • On YouTube, watch consumer advocates who dissect real dealer practices. See Liz Amazing’s investigations into RV dealership tactics and search her channel for the dealer you’re considering.
  • Cross-reference complaints on forums like r/rvs, RVForums, and RVInsider. We include direct research links later in this report.

Have you already purchased or serviced an RV at this Frederick location? Tell us what went right or wrong to inform other shoppers.

Strongly Recommended: Arrange a Third-Party RV Inspection Before Signing

Why a pre-purchase inspection is your only real leverage

(Serious Concern)

A pre-purchase inspection by an independent, certified RV inspector is the single most effective step to prevent costly headaches later. Once you sign and take possession, many dealers—if parts are backordered or bays are full—will put you at the back of the service queue. That can mean weeks or months without your RV, canceled camping plans, and mounting frustration while you make payments on a unit you can’t use. Book an inspector and make the sale contingent upon a clean inspection and resolution of all material defects in writing.

  • Search in your area: RV Inspectors near me
  • If a dealer refuses a third-party inspection, consider it a major red flag. Walk away.
  • Make sure any “we-owe” items are detailed line-by-line with deadlines and signatures on a due bill.

Inspectors often catch roof sealant failures, soft floors, slide alignment issues, inverter/charger miswires, propane leaks, and water intrusion—issues that can become safety hazards or lead to expensive structural damage. Your inspection report will also help you negotiate price or demand repairs before finalizing any contract.

Patterns Reported by Consumers at the Frederick, CO Location

The Frederick store appears to struggle with consistency across sales, F&I, and service. The themes below are synthesized from public reviews, forum posts, and industry-wide patterns that also appear locally when you read recent 1- and 2-star Google reviews sorted by “Lowest Rating.” Use the Google Business Profile for the Frederick RV store to confirm current, detailed accounts.

Sales Pressure and Finance Office Add-Ons

(Serious Concern)

Multiple consumers describe an aggressive push to accept extras, often during the final finance process when buyers are tired and less likely to scrutinize line items. Common add-ons include “environmental” or “appearance” packages, high-margin extended service contracts, tire-and-wheel coverage, and gap waivers. Some reviewers allege they were not given adequate time to review contracts, or that certain products were presented as “must-have” protections rather than optional line items with negotiable pricing. To understand these dynamics, review the “lowest rating” Google reviews for specific dollar amounts and descriptions others report at this exact location.

  • Insist on a full F&I menu with itemized costs and the right to decline every add-on.
  • Compare coverage with manufacturer warranty terms and read exclusions carefully.
  • Pre-arrange financing with your bank or credit union and compare rates and total loan cost.

For broader context, watch Liz Amazing’s segments on dealership upsells and search her channel for dealership-specific clips.

Low-Ball Trade-In Valuations and Appraisal Disputes

(Moderate Concern)

Customers report disappointment with trade-in offers shifting late in the process or coming in far below expected market ranges. This can happen after a superficial walk-around without a thorough condition check—or after a last-minute “re-evaluation” at signing. When you read recent low-star Google reviews for this Frederick location, look for patterns where numbers changed, or items found during inspection were used to downgrade the agreed value unexpectedly.

  • Get multiple written offers (Carvana/RV-specific wholesaler quotes where applicable) before stepping into the dealer.
  • Document your unit’s condition with photos, maintenance records, and repair receipts.
  • Decline any deal where the trade valuation is changed without new, clearly documented justifications.

Delayed Titles, Plates, or Paperwork Errors

(Serious Concern)

Slow title work and missed DMV deadlines are a recurring pain point in negative reviews. Some customers claim they waited weeks for temporary tags, received paperwork with errors, or faced title delays that prevented use of the RV. In a large, high-volume operation, title clerks can be stretched thin—but the impact on customers is substantial. Confirm current experiences by reading the “Lowest Rating” feedback on the Frederick store’s Google page.

  • Before paying in full, get delivery dates for title and registration commitments in writing.
  • If temps expire, escalate in writing to management and keep all correspondence.
  • If necessary, file complaints with the state DMV and the Colorado Attorney General for non-delivery of title.

Pre-Delivery Inspection (PDI) Failures and Unresolved Punch Lists

(Serious Concern)

Reviewers repeatedly mention discovering defects on delivery day or immediately after. Common points include misaligned slides, inoperative appliances, cosmetic flaws, non-functioning backup cameras, or water leaks that a thorough PDI should have caught. The risk to buyers is that once you accept delivery, warranty scheduling and parts orders can push resolution weeks out—after you’ve already paid. Independently verify recent cases for Frederick, CO by scanning the latest 1- and 2-star reviews.

  • Attend the full PDI yourself and test every system—slides, water, HVAC, generator, inverter/charger, propane, tank sensors, and seals.
  • Refuse to sign until all material issues are corrected or you have a signed due bill with deadlines.
  • Bring your inspector: Find a local RV inspector.

Service Backlogs, Communication Gaps, and Long Repair Cycles

(Serious Concern)

Several low-rating reviews cite long repair times and difficulty obtaining status updates. Parts backorders are real across the RV industry, but poor communication compounds the stress—especially when customers have trips planned. Owners report feeling “ghosted” after drop-off, with calls not returned or service advisors changing midstream. Confirm the latest sentiment on the Google Business Profile for Frederick and note how often customers reference delays measured in weeks or months.

  • Demand estimated timelines and parts ETAs in writing at intake; schedule recurring status calls.
  • Document all issues with photos/video and provide a written list of symptoms.
  • If the RV is immobile and under warranty, ask about mobile service options or manufacturer escalation.

If this has happened to you at Frederick, share your timeline and how it was resolved.

Warranty Denials or “That’s the Manufacturer’s Problem”

(Moderate Concern)

Consumers sometimes report the dealer attributing defects to the manufacturer and advising customers to seek authorization directly—leading to finger-pointing that delays repairs. While manufacturer approvals are standard for certain components, the dealer is typically responsible for diagnosing and submitting claims. If you encounter resistance, escalate to service management, then the manufacturer’s customer care and regional service rep.

  • Know your warranty terms and exclusions; insist on written diagnosis and denial reasons.
  • If declined, request the manufacturer escalation ladder and keep everything in writing.
  • Consider filing with the Colorado AG if you believe warranty obligations are not being honored.

Misrepresentation of Features or Condition

(Moderate Concern)

Shoppers report occasional discrepancies between advertised features and what the RV actually includes—such as missing solar, inverter capacity, or bed layout differences. Others note units presented as “like new” despite cosmetic or mechanical issues visible on delivery day. Always reconcile the build sheet with the unit’s VIN-specific option list and physically confirm installed equipment during PDI.

  • Ask for the factory build sheet and verify part numbers on-sight (e.g., inverter, batteries, solar controller).
  • Do not rely on generic model brochures—options vary widely.
  • Get missing items or promised features in writing with fulfillment dates.

Overpriced Accessories and Add-Ons at Delivery

(Moderate Concern)

Some customers feel pressured to purchase overpriced hoses, surge protectors, extended warranties, or paint/fabric protection before taking the RV home. While convenience has value, many of these items can be sourced at lower prices with better warranties from specialty retailers.

  • Price-compare accessories online before delivery; bring your own essentials.
  • Politely decline add-ons you don’t need or can buy elsewhere for less.
  • For education on common upsells, see Liz Amazing’s consumer advocacy videos.

Representative Consumer Impacts You’ll See in Low-Star Reviews

While individual experiences vary, the following scenarios are commonly described by disappointed customers at the Frederick, CO store (again, corroborate via the “Lowest Rating” sort on Google):

  • Buyer takes delivery, discovers non-functioning systems within days (slide motors, water heater, inverter), is told to wait for parts, and misses scheduled trips.
  • Finance terms change or total price increases due to added products revealed at signing; the buyer feels “rushed” to initial without full explanation.
  • Trade-in value is adjusted downward late in the process because of items allegedly found during re-inspection.
  • Title or registration runs late, temps expire, and the buyer faces fines or can’t tow/drive legally pending paperwork correction.
  • Service department retains the RV for weeks with minimal updates; a different advisor picks up the file midstream, causing repeated re-explanations.

If any of these match your experience at the Frederick store, please document the timeline and resolution in our comments to help others navigate the process.

Product and Safety Impact Analysis

Why these failures can be hazardous

(Serious Concern)

Several commonly reported RV defects have direct safety implications if not resolved promptly:

  • Electrical faults (inverter wiring, transfer switches, GFCI miswiring) can cause fires or electrocution risks.
  • Propane leaks due to loose fittings present explosion hazards—always insist on a propane system pressure test during PDI.
  • Brake controller or chassis issues (on motorized RVs) raise severe road-safety risks.
  • Slide misalignment can tear seals, lead to water intrusion, and compromise structural integrity.
  • Roof seal failures often cause hidden water damage, mold, and delamination that reduce resale value.

Consumers should also check for open recalls and service bulletins on their specific chassis and coach components. Start here and then search by VIN through your chassis manufacturer (Ford, Ram, Freightliner) and the RV manufacturer:

If you suspect your unit has an open safety recall and the dealer delays repairs without a clear plan, escalate with your manufacturer and consider filing a safety complaint with NHTSA.

Legal and Regulatory Warnings

Know your rights—and when to escalate

(Serious Concern)

Consumer complaints about warranty handling, deceptive sales practices, or failure to deliver promised goods may have legal consequences for any dealership, including Transwest’s Frederick location. Key protections and avenues:

  • Magnuson-Moss Warranty Act: Prohibits deceptive warranty terms and requires clear disclosures. If a warrantor fails to honor coverage, you may have recourse. Official overview: FTC: Magnuson-Moss Warranty Act.
  • FTC auto-related guidance: Misrepresentations in advertising, pricing, or financing can trigger enforcement. See the FTC’s resources on dealer practices: FTC Business Guidance.
  • Colorado Consumer Protection Act (C.R.S. 6-1-105): Prohibits unfair or deceptive trade practices in Colorado. File complaints and learn more at the Colorado Attorney General’s consumer portal: Colorado AG: Consumer Protection.
  • BBB complaints can document patterns and facilitate mediation: we include a direct BBB search below.
  • NHTSA complaints if safety defects aren’t addressed: Report a Vehicle Safety Problem.

Preserve every document: sales worksheets, signed due bills, emails, texts, repair orders, and parts backorder notices. If you encounter repeated denials or delays, consult a consumer protection attorney experienced in RV cases.

How to Protect Yourself at This Location (Frederick, CO)

Checklist before you sign anything

(Serious Concern)
  • Secure your own financing pre-approval; compare APR and total cost.
  • Require a third-party inspection with access to plug into 50A power, city water, and dump facilities to test everything. Search: Independent RV Inspectors near me.
  • Demand a complete PDI with you present. Video-record functional tests.
  • Reject any contract with unapproved add-ons. Ask for a clean buyer’s order.
  • Get all promises in writing on a signed due bill with dates.
  • Do not leave with the RV until major defects are corrected or there’s a binding timeline with penalties for non-compliance.

If Transwest Truck Trailer RV of Frederick refuses a third-party inspection, that is a major warning sign—consider walking away and documenting the refusal. If you’ve experienced this at the Frederick store, share details so others can plan accordingly.

Independent Research Links Tailored to This Dealership

Use the links below to verify patterns, find long-form owner stories, and check for unresolved issues. Each link is pre-formatted to search for this exact location: Transwest Truck Trailer RV of Frederick — RV Frederick CO.

For more background on dealership tactics and consumer preparedness, search the investigative work on Liz Amazing’s channel for the dealer you’re considering.

Context: Why Upsells and Warranty Contracts Deserve Scrutiny

Extended service contracts and “protection packages”

(Moderate Concern)

Extended service contracts can provide value—but only when priced fairly and aligned with your risk profile. Many consumers report paying thousands for plans with coverage gaps or high deductibles that didn’t help when needed. Paint/fabric protection, etch, and “environmental packages” often carry large markups compared to their actual cost.

  • Request the full contract ahead of time; read what’s excluded.
  • Ask whether the plan is transferable and refundable if you sell.
  • Compare pricing with third-party providers outside the dealership.

Acknowledging Improvements and Resolutions

To maintain balance, it’s fair to note that not all experiences at the Frederick location are negative. Some reviewers praise specific salespeople or technicians, quick fixes for simple problems, or a well-stocked lot that allowed them to compare floorplans side-by-side. In certain cases, management responses show attempts to contact dissatisfied customers and resolve disputes. Still, the volume and persistence of low-star reports—particularly around PDI misses, service delays, and F&I add-ons—warrant heightened caution and due diligence.

What to Do if Things Go Sideways After Purchase

Escalation path and documentation

(Serious Concern)
  • Escalate within the dealership: service advisor → service manager → general manager.
  • Loop in the RV manufacturer’s customer care; request a regional service rep if eligible.
  • File written complaints (with your timeline and documentation) to the Colorado AG and, if safety-related, to NHTSA.
  • Consider BBB complaints to seek mediation and highlight unresolved patterns.
  • If warranted, consult an attorney familiar with RV warranty disputes under Magnuson-Moss.

For context on how owners are pushing for better standards, see investigative videos by Liz Amazing and search for dealership name comparisons to set expectations.

If you resolved a dispute with the Frederick store, how did you achieve it? Post your advice for other shoppers.

Final Due Diligence Steps Before You Buy at the Frederick, CO Store

Condensed pre-purchase plan

(Serious Concern)
  • Vet the Frederick location’s recent 1- and 2-star Google reviews: sort by “Lowest Rating.”
  • Get third-party inspection and make the deal contingent on all defects resolved: find an inspector.
  • Demand a clean buyer’s order, no forced add-ons, and a detailed due bill for any promises.
  • Verify title/registration timelines and ask what happens if temps expire.
  • Get service lead times in writing; ask about parts stocking and escalation if trips are imminent.

Bottom Line: Our Assessment of Risk at Transwest Truck Trailer RV of Frederick — RV

Based on patterns visible in public feedback and the kinds of issues repeatedly identified by customers of this specific Frederick, CO dealership—aggressive F&I upsells, PDI misses, service delays, and communication gaps—prospective buyers should proceed with caution and prioritize independent verification. The store benefits from a large inventory and the backing of a broader dealership group, but that scale does not always translate into consistent delivery quality or responsive after-sale support.

Recommendation: Unless you can secure a rock-solid pre-purchase inspection, a clean, no-add-on contract, and written commitments on title timelines and service support, we do not recommend moving forward with Transwest Truck Trailer RV of Frederick — RV at this time. Consider alternative dealerships with stronger recent service reviews and transparent F&I practices.

Have you bought from or serviced at this store in the last 12–18 months? Share your outcome so others can learn from your experience.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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