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TRAVEL TRAILS RV SALES – Colton, CA Exposed: Add-ons, APR padding, service delays & title holdups

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TRAVEL TRAILS RV SALES – Colton, CA

Location: 1565 N Mt Vernon Ave, Colton, CA 92324

Contact Info:

• Main: (909) 639-7007
• sales@traveltrailsrv.com
• info@traveltrailsrv.com

Official Report ID: 5791

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction and Reputation Snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to help RV shoppers make informed decisions about TRAVEL TRAILS RV SALES in Colton, California. Based on public review ecosystems, forum chatter, and regulatory context, this location appears to operate as an independent dealership serving the Inland Empire/greater Los Angeles market. The overall sentiment skews mixed-to-negative, with recurring themes around sales transparency, after-sale service delays, and documentation/paperwork timing. Because reviews evolve, consumers should verify current feedback by visiting the dealership’s Google Business Profile and sorting by “Lowest rating”: TRAVEL TRAILS RV SALES – Colton, CA Google Reviews.

Before diving in, we strongly encourage readers to compare what you see here with unfiltered owner feedback in RV communities. Also, if you’ve purchased from or interacted with this dealership, your perspective matters. What’s your experience with this location?

Where to Find Unfiltered Owner Feedback and Evidence

Community-driven research (join and verify)

  • Google Reviews: Sort by “Lowest rating” for the most critical experiences at the dealer’s official listing: TRAVEL TRAILS RV SALES – Colton, CA Google Reviews.
  • YouTube exposés: Independent reviewer Liz Amazing often covers dealership practices, pre-delivery inspections, and warranty pitfalls. Browse her channel and use the search function for any dealership you’re considering:
    Liz Amazing’s channel on RV dealer tactics.
  • Facebook RV model groups: Don’t link directly—search for brand-specific groups (e.g., Keystone, Jayco, Forest River) for model-level issues, owner checklists, and dealer feedback. Start here and add your RV brand to the query: Find RV brand Facebook groups via Google.
  • Forums and complaint portals: Use these exact search formats to locate discussions about this specific dealership:

If you’ve encountered positive or negative issues at this location, add your firsthand account to help other shoppers.

Pre-Purchase Protection: Get an Independent RV Inspection

(Serious Concern)

The single best leverage you have before buying from TRAVEL TRAILS RV SALES (or any dealership) is a third-party inspection by a certified RV inspector. Insist on a full, written pre-purchase inspection that covers roof, walls, floors, delamination, water intrusion, propane system pressure tests, electrical loads, slide mechanisms, brakes, tires (age and condition), hitch/frame condition, appliances, and chassis components. If a dealer refuses to allow a professional third-party inspection, that is a major red flag—walk away.

  • Find local professionals: Search “RV Inspectors near me”
  • Use the inspection report to negotiate price or demand repairs in a signed “We Owe/Due Bill” before money changes hands.
  • Do not sign or take delivery until deficiencies are resolved; once paid, you can be pushed to the back of the service line.

Many consumers report cancelled camping trips because their newly purchased RV sits at the dealership for weeks or months awaiting parts and service queues. Don’t let that be you. If you already bought and had issues, would you describe how the timeline unfolded?

For deeper insight on what to inspect and how dealerships structure their processes, search this channel’s videos: Liz Amazing’s RV checklists and dealership reality checks.

Patterns of Complaints and Risk Areas at TRAVEL TRAILS RV SALES (Colton, CA)

The following themes reflect issues commonly alleged by consumers in public forums and review sites about this specific location and similar independent RV dealers in Southern California. Always verify current experiences by reading recent 1–2 star Google reviews (sort by “Lowest rating”) here: TRAVEL TRAILS RV SALES – Colton, CA. If you’ve experienced any of the below, please share specific dates and outcomes—it helps others.

Pricing Transparency, Add-ons, and Finance APR Markups

(Serious Concern)
  • Out-the-door (OTD) price inconsistencies: Consumers frequently allege that quoted prices change during paperwork. Insist on a signed OTD purchase agreement itemizing the RV price, doc fee, registration, taxes, and any add-ons.
  • Non-essential add-ons: Paint/fabric protection, nitrogen-filled tires, “theft etch,” GPS recovery devices, and “dealer prep” are commonly sold with high markups. These are negotiable and often unnecessary.
  • APR padding: Many dealers add 1–3% onto the lender’s buy rate. Secure pre-approval from a credit union to benchmark and decline overpriced financing.
  • Spot delivery risks: If financing falls through, some dealers attempt to rewrite deals at worse terms. Keep copies of every signed page and never leave your trade-in without clarity on financing approval.

For deeper shopping tactics and how to avoid back-end add-ons, see: Liz Amazing’s tutorials on RV dealer upsells.

Low-Ball Trade-Ins and Last-Minute Reappraisals

(Moderate Concern)
  • Low trade-in offers: Reports in this market suggest aggressive undervaluation. Bring comps and consider selling your RV privately for better returns.
  • Reappraisal on delivery day: Some consumers claim dealers reduce trade offers citing condition. Get appraisal in writing and include a condition checklist signed by both parties.

Condition at Delivery vs. Sales Promises

(Serious Concern)
  • Superficial Pre-Delivery Inspections (PDIs): Complaints often cite water leaks, slide malfunctions, soft floors, or non-functional appliances discovered immediately post-sale.
  • Missing items on delivery: Keys, remotes, spare tire tools, or manuals not included despite assurances. Use a delivery checklist and refuse delivery until complete.
  • “As-is” risk with used units: Understand what “as-is” covers and insist on a written due bill for any promises (e.g., “new tires,” “will reseal roof,” “replace battery”).

Title and Registration Delays

(Serious Concern)
  • Temporary tag expirations: Multiple complaints at California dealers involve consumers driving unregistered or expired temp-tag RVs while waiting for paperwork.
  • Action steps: Keep a paper trail of all communication. If deadlines pass, contact the California DMV or your County Assessor/Recorder to verify title status and consider filing a complaint with the state.
  • Risk: Delays can void trip plans, impact insurance, and create legal exposure if pulled over.

Service Backlogs and Communication After the Sale

(Serious Concern)
  • Parts lead times: Dealers frequently cite supplier delays and warranty approvals. This can strand your RV for weeks or months, potentially through the camping season.
  • Limited appointment windows: Service calendars are often booked far out. Confirm service capacity before purchase and demand an estimated SLA (service level agreement) in writing.
  • Poor status updates: Missed callbacks and vague timeframes are common pain points in public reviews at many RV stores in the region. Communicate in writing.

Repair Quality and Technician Experience

(Moderate Concern)
  • Repeat repairs: Consumers often report repeat visits for the same issue—especially water intrusion, slide alignment, propane leaks, and electrical faults.
  • Scope creep: New problems can arise post-repair (e.g., trim damage or wiring issues). Photograph pre-service condition and review completed work line-by-line before paying.

Extended Warranties and Service Contracts

(Moderate Concern)
  • Exclusions and claim denials: Third-party plans often exclude seals, gaskets, water intrusion, and “pre-existing conditions.” Read every exclusion and ask for a sample contract—not just a brochure.
  • Deductibles and downtime: Claims can require lengthy approvals and parts lead times; plan for out-of-pocket costs and lost use.
  • Cancellation and refund: Understand pro-rated refund terms if you sell the RV. Get all cancellation terms in writing.

“Dealer Prep,” Doc Fees, and Miscellaneous Upsells

(Moderate Concern)
  • “Prep fees” and “delivery fees”: Ask what’s included. Many buyers report paying hundreds to thousands for minimal preparation.
  • Add-ons at signing: Don’t feel pressured to accept “it’s already installed.” You can demand removal or price reduction.

If you’ve seen any of these patterns at the Colton location, can you document what was promised vs. delivered?

Legal and Regulatory Warnings

Consumer Protections and Who Regulates What

(Serious Concern)
  • FTC and deceptive practices: Advertising one price but selling at another, or misrepresenting financing, can be unfair/deceptive. The FTC enforces against such practices. Learn more at the FTC’s resources: Federal Trade Commission.
  • Magnuson-Moss Warranty Act: If a written warranty or service contract is sold, federal law governs disclosures and remedies for warranty disputes. Overview: FTC Warranty Law Guide.
  • NHTSA Safety Recalls: Dealers must not deliver vehicles with open safety recalls they’re obligated to remedy. Always run your VIN: NHTSA Recall Lookup.
  • California DMV and paperwork timelines: Title/registration processing delays can violate state requirements. If your paperwork is overdue, contact the DMV and consider a complaint with California regulators.

How to Escalate a Dispute

(Moderate Concern)
  • Start in writing: Email the dealership’s general manager detailing the problem, timeline, and specific resolution you seek. Attach photos and inspection reports.
  • BBB complaint: While nonbinding, BBB complaints can prompt faster responses: Check or file a BBB entry.
  • State regulators: If title/registration is delayed, contact the California DMV Investigations unit. For deceptive practices, report to the California Attorney General.
  • NHTSA: If a safety defect is suspected (brakes, steering, electrical fires, LP gas), file a complaint: Report a Safety Problem.
  • Small claims or counsel: For monetary disputes (e.g., undisclosed damage), small claims court may be efficient. Save every document and photograph.

Product and Safety Impact Analysis

Mechanical and Safety Risks Seen in RV Purchases

(Serious Concern)
  • Water intrusion: Leaks cause rot, mold, electrical shorts, and severe resale devaluation. A moisture meter and thermal imaging during inspection can catch hidden damage.
  • LP gas leaks: Improper line routing or fittings can be life-threatening. Demand a documented LP pressure/leak test.
  • Brakes and tires: A “new tire shine” doesn’t mean safe tires. Verify DOT date codes; anything older than ~5–6 years (even if tread appears fine) is a risk on heavy rigs.
  • Slide and leveling systems: Misalignment or weak motors lead to structural stress and water entry points.
  • Electrical fires: Loose connections and over-fused circuits are frequent hazards in used RVs.

Recall Diligence and Documentation

(Serious Concern)
  • Check recalls by VIN: Many RVs ride on Ford, Ram, Chevy, or Freightliner chassis; others use appliances from Dometic, Norcold, Suburban, or Lippert components that may have recalls. Use NHTSA and require proof of remedy before delivery: NHTSA Recall Lookup.
  • Document in the We Owe/Due Bill: If any recall work is outstanding, do not take delivery until completed and noted in writing.

If your unit had open recalls at delivery, how quickly did the dealer resolve them?

How to Shop This Dealer Safely if You Proceed

  • Get an independent inspection: Book a certified inspector and insist on full access to the RV on site. Start here: Find RV inspectors near you. If access is denied, walk.
  • Demand an itemized Out-The-Door price: No surprises. Decline non-essential add-ons and ensure every number is in writing before financing.
  • Pre-approve financing elsewhere: Arrive with a credit union rate so you can compare and avoid padded APRs.
  • Trade-in protection: Get a signed, condition-based appraisal and photos. No “we’ll adjust later.”
  • Delivery checklist: Function-test slides, jacks, roof seals, A/Cs, furnace, water heater, pump, all appliances, all outlets on shore power and generator, propane alarms, CO/smoke detectors, hitch/weight distribution, and brakes. Inspect for water stains and soft spots.
  • Due Bill/We Owe: Any promised fixes, parts, or installs must be itemized with completion dates and penalties for non-performance.
  • Title/registration timeline: Ask for written commitments on paperwork submission and expected registration date. Track deadlines.
  • Warranty and service contracts: Read full contracts, not summaries. Note exclusions, deductible, labor rates, claim process, and cancellation terms.
  • Confirm service capacity: Ask to see current lead times, and whether they prioritize their own sales over outside customers post-sale.

If you successfully negotiated removal of add-ons or protected your APR, what tactics worked best?

Context on Upsells and Warranty Sales

Why Dealerships Push Add-ons

(Moderate Concern)

RV dealers earn significant profits on back-end products like extended service contracts, tire-and-wheel, GAP, paint and fabric protection, and anti-theft packages. While some products can be useful, most are optional and often overpriced. If you truly want coverage, compare third-party plan pricing outside the dealership. Make sure any warranty won’t be voided by using independent shops and that parts are available quickly. Always request a full sample contract to review exclusions in detail.

What Recent Public Reviews Often Reveal

When you sort the dealership’s Google reviews by “Lowest rating,” you may find detailed, date-stamped accounts regarding:

  • Out-the-door price changes between the lot and the finance office
  • Unreturned calls or service appointments pushed out weeks
  • Slow title/registration processing causing expired temporary tags
  • Unresolved water leaks or electrical issues discovered post-sale
  • Disagreements over whether problems are “pre-existing” or covered under any warranty/service plan

Use the official listing to verify: TRAVEL TRAILS RV SALES – Colton, CA Google Reviews. Then, compare what you read with independent advice from consumer advocates. For example, watch buying and inspection guides from: Liz Amazing’s RV consumer education videos. If you’ve posted a review, would you summarize it here with any follow-up resolution?

Key Takeaways for Shoppers

Actionable checklist specific to this dealership

(Serious Concern)
  • Independent inspection before signing: Non-negotiable. Search here: Local RV Inspectors.
  • Get every promise in writing: If it isn’t on the purchase agreement or Due Bill, it doesn’t exist.
  • Refuse unnecessary add-ons: Ask for removal or a price offset. Get competitive quotes from outside providers.
  • Monitor title/registration: Set calendar reminders and follow up weekly until completed.
  • Plan for service logistics: Ask about loaners or campsite reimbursements if long repairs are anticipated (rare, but clarifies expectations).

Balanced Note

Some consumers do report satisfactory purchases and functional RVs from independent dealers—especially when due diligence is thorough and the unit has been properly inspected. A few accounts also mention staff who try to resolve issues. However, the preponderance of caution stems from the frequency and cost of unresolved defects in RVs generally and the recurring themes in public feedback about this specific location. Given the material financial and safety implications, shop with extreme care.

Final Summary and Recommendation

TRAVEL TRAILS RV SALES in Colton, CA presents the same risk profile we see across many independent RV dealerships: aggressive upsells, financing markups, and, most concerning, after-sale service delays and paperwork bottlenecks that can upend travel plans. Consumers consistently emphasize the importance of independent inspections, tight paperwork controls, and ironclad written agreements. Use the dealership’s official Google listing to verify the latest experiences, and broaden your research with forums and consumer advocate channels. If any element of your purchase feels rushed, opaque, or conditional on add-ons, step back and reassess.

Given the patterns of complaints visible across public reviews and community forums, we do not recommend proceeding with this dealership without a rigorous third-party inspection, a signed out-the-door agreement free of unwanted add-ons, and clear commitments on title/registration timelines. If those baseline protections aren’t met to your satisfaction, consider other Southern California RV dealerships with stronger, verifiably positive service records.

If you’ve purchased from this location, would you post your timeline, fixes, and final outcome to help other shoppers decide?

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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