Travelcamp RV- Jacksonville, FL Exposed: Hidden Fees, PDI Failures, Title & Service Delays

(Serious Concern)

A thorough, independent inspection by a certified RV inspector is your single best defense against expensive future repairs and months-long service delays after delivery. Multiple public complaints about immediate post-sale defects and missed PDI items place the burden on you to verify condition before you pay. An inspector can test structural integrity, electrical and propane systems, slideouts, seals, tires, axles, roof, appliances, and frame. If the dealership resists or refuses a third-party inspection by a professional, that is a major red flag—walk away.

• Search and compare local professionals: Find RV inspectors near you.
• Leverage inspection results to negotiate price, have defects corrected in writing, or withdraw from the deal.
• Do not accept “we’ll fix it after you buy.” Once you sign, your leverage drops; some owners report their RVs sit for weeks or months awaiting repairs—costing time, lost camping reservations, and money.

Considering this dealership? Have you scheduled an independent inspection?

(Serious Concern)

Public reviews frequently describe fast-moving sales processes that pressure buyers to commit quickly and accept upsells: extended service contracts, gap coverage, paint protection, interior fabric treatments, tire and wheel packages, and dealer-installed “must-have” accessories. Buyers also allege that some add-ons were represented as “required” for financing or “part of the deal” when they were optional. Many RV buyers regret these add-ons later—coverage can be limited, exclusions numerous, and claims denied.

• Insist on a line-item purchase order that breaks out every fee and add-on before you sign.
• Ask for all service contract documents to read at home; compare coverage versus cost.
• Be prepared to remove everything you don’t want. If told an add-on is required, ask for the policy in writing and verify with the lender.

To see first-hand accounts, visit the Jacksonville store’s reviews and sort by lowest rating: Travelcamp RV – Jacksonville, FL Google Reviews.

(Serious Concern)

Several consumer narratives describe larger-than-expected finance charges and interest rates compared with initial verbal estimates. Some buyers report that rates were finalized only in the finance office, where additional protection products were presented. In certain accounts, customers state they were told an extended service contract would “protect their investment” or “help with approval,” only to find the loan amount ballooned with limited benefit.

• Secure pre-approval from your bank or credit union to benchmark a fair rate.
• Refuse any product you do not want; you have the right to finance just the RV.
• Compare the “out-the-door” price with and without add-ons to understand total cost.

(Moderate Concern)

Multiple reviews mention disappointment with trade-in offers, including changes from earlier verbal estimates. A few complaints describe delayed trade payoff processing or confusion regarding outstanding liens post-sale. If your existing RV or tow vehicle has a lien, insist on clear, written payoff timelines and confirmation receipts.

• Bring third-party valuations (NADA/J.D. Power) and multiple dealer quotes.
• Get the payoff agreement in writing, including when and how the lien will be satisfied.
• Monitor your account after the sale until you see the payoff posted.

Had issues with trade-ins at this store? Tell other shoppers what happened.

(Moderate Concern)

Some buyers allege that units advertised online were unavailable upon arrival or materially different from what was promoted. Others report pricing discrepancies between online listings and final paperwork. Dealers commonly rely on dynamic listings, but discrepancies can feel like bait-and-switch. Always request a signed buyer’s order that locks in VIN, options, and price before you travel or place a deposit.

• Request VIN-specific photos, build sheet, PDI checklist, and a signed price quote.
• Refuse to pay deposits without a fully itemized agreement and refund terms in writing.

(Serious Concern)

Numerous public complaints cite delayed title work and registration/tag issues after purchase. This can leave owners unable to legally travel or camp, or force them to juggle temporary tags and repeated calls. Some reviewers say they had to contact management multiple times to resolve paperwork that should have been routine. Delays may be compounded if the unit has an out-of-state title or if back-office staffing is stretched.

• Before signing, ask for typical title/registration timelines and who handles the DMV filing.
• Get a delivery checklist that includes title, MSO (for new RVs), and tag details.
• Document every follow-up via email and keep copies of all paperwork.

(Serious Concern)

Several reviews for the Jacksonville location describe discovering defects or damage on delivery day or within days of taking possession—water leaks, electrical faults, non-functioning appliances, trim falling off, and slide or awning issues. Owners often believe these items should have been caught in PDI. If substantial defects exist on delivery day, do not accept the unit until written repair commitments and timelines are set—or walk away and recover your deposit per the agreement.

• Attend the PDI with your own checklist; test every system, every outlet, every appliance.
• Insist on overnight water leak testing and a full propane system leak-down test.
• Capture photos/videos of defects and have them noted on a “due bill” signed by management.

Want other shoppers to benefit from your PDI experience? Post your delivery-day tips.

(Serious Concern)

Owners report service appointments weeks out, long diagnosis times, and extended waits for parts—especially during peak seasons. It’s not unique to Travelcamp; the RV industry broadly struggles with parts logistics. But the effect is the same: cancelled trips, storage costs, and a rig stuck at the dealer. Several reviews say units sat for extended periods with limited communication updates, leaving customers frustrated and out of pocket for unused reservations.

• Get a written timeline estimate and communication schedule before you hand over the keys.
• Ask about parts availability ETA and whether items will be ordered in advance of your drop-off.
• If possible, keep the RV until parts arrive to avoid storage limbo.

(Moderate Concern)

Some Jacksonville customers report confusion over who pays for what—manufacturer, supplier (e.g., appliance brand), service contract administrator, or the dealer. A few allege coverage denials for items they believed were included. Extended service contracts often have exclusions, deductibles, and pre-authorization requirements that catch owners off guard.

• Read the factory warranty and any service contract in full; note excluded wear items and “normal maintenance” carve-outs.
• Document defects immediately; don’t wait. Many warranties require prompt reporting.
• If denied, request the written basis for denial from the administrator and escalate with the manufacturer if appropriate.

(Moderate Concern)

Public feedback suggests variability in repair quality and experience levels among techs. Some customers describe repeat visits for the same issue or cosmetic fixes that didn’t address underlying causes (e.g., sealing over water ingress points without fixing the root). Quality control post-repair is critical: insist on a final walkthrough, water tests, and system tests before you leave.

• Request the work order to specify root-cause diagnosis, not just a symptom fix.
• Before pickup, verify repairs by operating systems yourself—don’t rush.

(Serious Concern)

Defects reported post-sale—water leaks, electrical shorts, faulty brakes or axles, propane leaks, and malfunctioning slide mechanisms—can create real safety and financial risks. Water ingress leads to structural rot, mold, and delamination; electrical faults can cause fires; axle/brake problems can compromise stopping distance; propane leaks pose explosion hazards. These are not merely inconveniences—they can render a coach unsafe or uninhabitable and destroy resale value.

• Ask the dealership to run VIN recall checks and provide a printed proof of zero open recalls before delivery. Review recalls at NHTSA: NHTSA Recalls Portal.
• If you suspect a safety-related defect, file a report with NHTSA immediately: Report a Safety Problem to NHTSA.
• Document leaks and electrical issues with photos, videos, and moisture readings to support warranty claims.

For additional research, use the prescribed NHTSA search format: NHTSA search placeholder with dealership string.

(Serious Concern)

Allegations commonly seen in public complaints—deceptive pricing, failure to disclose add-ons, misrepresentations about optional products, delayed or mishandled title paperwork, and unaddressed safety issues—can implicate consumer protection laws.

• Florida Deceptive and Unfair Trade Practices Act (FDUTPA): Prohibits unfair methods of competition and unfair or deceptive acts. Consumers can file complaints with the Florida Attorney General and seek private remedies. Learn more or file a complaint: Florida Attorney General – Consumer Protection.
• Magnuson-Moss Warranty Act: Prevents deceptive warranty practices and governs written warranties on consumer products. If a dealer or service contract administrator denies covered repairs without proper basis, this law may be relevant. Overview: FTC Guide to Federal Warranty Law.
• FTC Auto Rules/Advertising: The FTC investigates deceptive advertising and finance practices, including undisclosed fees or add-ons represented as required. Reference: FTC Truth in Advertising and FTC Complaint Assistant.
• Title and registration compliance: Dealers must process titles and registrations promptly; extended delays may violate state DMV requirements. Document all timelines in writing and seek state assistance if deadlines pass.
• Safety obligations: Selling units with open safety recalls or failing to disclose known safety defects may expose a dealer to liability. File safety complaints with NHTSA: NHTSA.gov.

If you experienced any of the above at this Jacksonville location, retain purchase orders, emails, and texts; contemporaneous documentation strengthens consumer complaints and legal claims. Would you be willing to document your case?