Travelland RV Sales & Service – Lewiston, ID Exposed: Service delays, PDI issues & title holdups
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Travelland RV Sales & Service – Lewiston, ID
Location: 355 Thain Rd, Lewiston, ID 83501
Contact Info:
• Sales: (208) 746-0559
• travellandrv@cableone.net
• sales@travelland-rv.com
Official Report ID: 2364
Introduction: What Consumers Should Know About Travelland RV Sales & Service — Lewiston, ID
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our focus is the specific location: Travelland RV Sales & Service in Lewiston, Idaho. Based on public-facing information and listings, this appears to operate as a standalone, locally focused dealership rather than a large national chain. The store serves the Lewiston–Clarkston Valley and surrounding Inland Northwest buyers with new and used RV sales, financing, parts, and service.
Overall, the dealership’s reputation appears mixed to negative across low-star public reviews, with recurring complaints centering on post-sale service delays, unmet promises, paperwork timing, and upsells. Because reviews can change and new information emerges, we strongly encourage you to verify current feedback directly on the dealership’s Google Business Profile and sort by “Lowest rating.” You can check it here: Travelland RV Sales & Service (Lewiston, ID) Google Business Profile. After you read, would you be willing to add your experience for fellow shoppers?
Start Here: Independent Owner Communities and Research Channels
Before visiting any RV dealership, invest time in owner-led forums and communities where you can get unfiltered feedback. These resources are excellent for researching specific models, common defects, and dealer performance.
- Facebook RV brand groups: Join model-specific groups to ask real owners about issues, warranty support, and dealer experiences. Use this Google search to find groups for your RV brand(s): Search for RV brand Facebook groups.
- YouTube investigations and walkthroughs: The Liz Amazing channel regularly covers common RV ownership pitfalls and exposes/deconstructs dealership practices. Search her channel for the specific dealership or RV model you’re considering to learn warning signs and inspection tactics.
- Local word-of-mouth: Talk to campground hosts, mobile RV techs, and regional owners about service backlogs and warranty experiences with Lewiston-area dealers.
Essential Consumer Warning: Arrange a Third-Party RV Inspection Before You Sign
Across RV retail nationwide, the most costly regret owners report is taking delivery without an independent, third-party inspection. This matters at any dealership—including Travelland RV Sales & Service in Lewiston—because once you sign and drive away, your leverage typically drops. If defects surface, your unit can sit for weeks or months awaiting parts and service in peak season, causing canceled trips and stranded plans.
- Hire an independent NRVIA-certified inspector or a highly rated mobile RV technician to conduct a deep, methodical inspection before you finalize the sale. Start here: Search “RV Inspectors near me”.
- Put inspection findings in writing with specific, dated punch-list items the dealer must fix prior to delivery, with a clear deadline.
- Do not accept, “We’ll fix that later under warranty.” Once paid, your RV may go to the back of the line.
- If any dealer refuses to allow a third-party inspection, that’s a major red flag. Walk away.
To cross-check current, real-world buyer stories for this store, visit its Google Business Profile and sort by “Lowest rating”: Travelland RV Sales & Service – Lewiston reviews. After comparing notes, will you help other buyers by adding your story?
Patterns Reported by Consumers at Travelland RV Sales & Service (Lewiston, ID)
The following themes reflect recurring issues described in low-star public reviews and common RV dealership pitfalls. We encourage readers to corroborate each point by reading the latest 1- and 2-star reviews posted on the dealership’s Google Business Profile and related forums.
Title, Registration, and Paperwork Delays
Multiple low-star reviewers at many RV stores report long delays receiving titles, plates, and registration—sometimes jeopardizing financing timelines and trip plans. For the Lewiston location, public comments suggest paperwork timing and follow-through can be a pain point. Verify recent accounts by sorting for recent 1-star entries on the dealer’s Google page: Travelland RV Sales & Service reviews. Title and registration delays can prevent legal use of the RV, trigger late fees, or complicate insurance and financing obligations.
Service Backlogs, Warranty Hurdles, and Inexperienced Techs
Public low-star feedback often points to long waits for diagnosis and repairs; some owners say issues linger through multiple visits. Commonly cited problems include warranty approval wrangling, slow parts procurement, and difficulty getting updates. When dealership teams are overextended or have high turnover, even simple fixes can stretch into peak-season downtime. For safety-related issues—brakes, axles, propane, electrical—delays carry heightened risk and should be clearly documented with timelines and escalation paths to the manufacturer.
Pre-Delivery Inspection (PDI) Quality: Units Delivered with Defects
It’s common in this industry to find defects at delivery—leaks, appliances not working, misaligned slides, missing parts. Some low-star reviewers allege that units left the lot with fixable issues that the dealer could have caught during a thorough PDI. Consumer risk increases when defects go undetected until the first trip. Insist on an extensive, checklist-based PDI with your independent inspector present. If the dealer promises to “finish” items later, delay delivery until written commitments are met.
Upsells and Add-Ons: Extended Warranties, Protection Packages, and Fees
Consumers frequently report pressure to buy add-ons—fabric/paint protection, alarm systems, tire/wheel packages, “lifetime” sealants, or vague “dealer prep” fees. Some regret these purchases when they discover exclusions or when claim handling proves difficult. Ask for full contracts and read the fine print for coverage limits, deductibles, pre-authorization rules, and maintenance requirements. If you don’t need the add-on, decline it. Don’t sign anything that includes add-ons you didn’t approve. The Liz Amazing channel has practical breakdowns on avoiding RV add-on traps; search her videos for “warranty,” “extended service contracts,” and “RV fees.”
Financing Terms, High APRs, and Low-Ball Trade Offers
Some shoppers report frustration with financing rates and the way add-ons are bundled into loans, increasing total cost. Others feel their trade-in offers were far below market. Always secure a preapproval from a credit union or trusted bank before you visit the store, and compare. Get a written breakdown of every fee and product in the loan. If a trade offer looks low, get independent valuations and be prepared to sell your old rig privately if necessary.
Communication Gaps and Unkept Promises
Recurring themes in low-star reviews across many RV dealers include missed callbacks, unclear timelines, and promises not upheld after the sale. If something matters, put it in writing. If a sales claim is important to your buying decision, ask for it as a line item in the buyer’s order with a deadline. Document every conversation with names, dates, and summaries.
Parts Delays, Season-Lost Repairs, and Trip Cancellations
When parts are backordered or scheduling is tight, owners can lose a whole season waiting. Public comments often describe rigs sitting at dealerships for extended periods, leading to canceled vacations. If you’re facing a delay on a safety-critical component, document the risk in writing to both the dealer and manufacturer and escalate. Consider a loaner agreement in advance if delays extend beyond a reasonable timeframe for new purchases.
Condition Misunderstandings on Used Units
Used RVs can hide problems: water intrusion, soft floors, delamination, roof and sealant failures, aging tires, and failing appliances. Buyer reports sometimes allege the condition was presented more favorably than reality. Again, a meticulous third-party inspection (including moisture readings and roof/underbody checks) is critical. Reject any deal if the inspection turns up structural or safety issues that aren’t corrected before money changes hands.
Recall Handling and Safety Follow-Through
RVs often carry component recalls for LP systems, axles, electrical systems, and appliances. Dealers should check VINs for open recalls at delivery and schedule repairs promptly. Always ask for a printed recall check and verify your model on the NHTSA recall portal. If a recall repair is delayed, request written timelines and consider contacting the component manufacturer directly for parts status.
Appointment Scheduling and “Back of the Line” Post-Sale
After the sale, some owners report they struggle to get prioritized service. Clarify service lead times in writing before purchase, including expected turnaround for urgent warranty issues. If the dealer is at capacity, consider whether they can realistically support you during peak season.
Deposit and Cancellation Disputes
Disagreements over refundable vs. nonrefundable deposits surface across RV retail. Insist on a written deposit agreement, including what happens if the inspection fails or the dealer misses deadlines. If terms aren’t clear, don’t leave a deposit.
Verify These Concerns: Where to Read, Watch, and Research Travelland RV Sales & Service (Lewiston, ID)
Use the following links to search for discussions, complaints, recalls, and owner experiences. Replace “Issues” or “Problems” with specific topics as needed.
- YouTube search: Travelland RV Sales & Service Lewiston ID Issues
- Google search: Travelland RV Sales & Service Lewiston ID Issues
- Better Business Bureau search: Travelland RV Sales & Service Lewiston ID
- Reddit r/RVLiving search: Travelland RV Sales & Service Lewiston ID Issues
- Reddit r/GoRVing search: Travelland RV Sales & Service Lewiston ID Issues
- Reddit r/rvs search: Travelland RV Sales & Service Lewiston ID Issues
- PissedConsumer (search for “Travelland RV Sales & Service Lewiston ID” on site)
- NHTSA Recalls search (enter model/VIN): Travelland RV Sales & Service Lewiston ID Issues
- RVForums.com (use site search for dealership name)
- RVForum.net (use site search for dealership name)
- RVUSA Forum (search for dealership issues)
- RVInsider.com search: Travelland RV Sales & Service Lewiston ID Issues
- Good Sam Community search: Travelland RV Sales & Service Lewiston ID Issues
- Explore buyer-protection content on Liz Amazing’s YouTube channel
When you’ve reviewed the sources above, will you post what you found to help others?
Legal and Regulatory Warnings for RV Buyers
Magnuson–Moss Warranty Act (Federal)
This federal law governs written warranties on consumer products, including many RV components. It bars sellers from conditioning warranty coverage on the use of specific service providers or branded parts unless provided free of charge. If you believe warranty service is improperly denied or delayed, document it and consider filing a complaint. Reference: FTC guide to the federal warranty law.
Idaho Consumer Protection Act (ICPA)
Idaho prohibits unfair or deceptive acts or practices in trade. If you experience misrepresentation (e.g., undisclosed damage, false claims about warranties, or deceptive fees), save all documentation and consider contacting state authorities. Reference: Idaho Attorney General Consumer Protection resources (start at the AG’s site and search “Idaho Consumer Protection Act”).
Federal Trade Commission (FTC) and Advertising Claims
Advertising and sales representations must be truthful and substantiated. If you were induced to buy based on claims that prove untrue, your documentation and timestamps matter. Consider an FTC complaint if attempts at a private resolution fail: ReportFraud.ftc.gov.
NHTSA Vehicle and Equipment Safety
Many RV defects involve safety-related components (axles, LP gas, electrical). Register your RV with manufacturers for recall alerts and check the NHTSA database. If a safety defect is not remedied promptly, you can file a Vehicle Safety Complaint here: NHTSA: Report a Safety Problem.
Product and Safety Impact Analysis
Reported defects and service lapses at any RV dealership—including the Lewiston location under review—can cause serious safety and financial consequences. Consider the following scenarios and risks:
- Water intrusion and mold: Leaks can lead to structural rot, soft floors, and hidden mold, affecting health and resale value. Roof, window, and slide seals require inspection and prompt repair.
- LP gas leaks: Faulty fittings or appliances can leak propane, posing explosion and carbon monoxide risks. Any sulfur-like smell or detector alert warrants immediate shutdown and professional inspection.
- Brake/axle/alignment issues: Misadjusted brakes or under-spec axles can cause brake fade, tire blowouts, and loss of control—especially on grades between Lewiston and surrounding mountain passes.
- Electrical defects: Poor wiring, undersized conductors, or miswired inverters can cause shorts, fires, or appliance failures. Confirm GFCI/AFCI operation and verify proper bonding/grounding.
- Weight distribution and hitching errors: Improper setups stress frames and increase sway. A third-party setup assessment and weight ticket can help confirm safe margins.
- Recalls and TSBs: Unaddressed recalls for furnaces, fridges, awnings, or suspension components elevate risk. Always insist on a VIN-based recall printout at delivery.
For in-depth consumer education on avoiding these pitfalls, watch explainer and “buyer beware” segments on the Liz Amazing YouTube channel, then search her uploads for the dealership or the specific RV model you’re considering.
How to Protect Yourself if You Shop at Travelland RV Sales & Service (Lewiston)
Before You Visit
- Secure credit union preapproval to benchmark financing and avoid forced add-ons rolled into loans.
- Print or save a comprehensive PDI checklist covering moisture readings, roof/slide inspections, propane/LP checks, brake function, battery and charging behavior, and appliance operation.
- Line up an independent inspector: Find local RV inspectors. Have them attend your PDI.
During Negotiation
- Get a line-item purchase agreement with every add-on explicitly listed; strike items you don’t want.
- Ask for a VIN-based recall check printout and manufacturer Technical Service Bulletins relevant to your unit.
- Include delivery conditions in writing: all punch-list items corrected, water intrusion test passed, tires and batteries dated within acceptable age, and proof of sealant rework as needed.
- Confirm title/registration timelines in writing; request tracking numbers when submitted.
At Delivery
- Conduct a full systems demonstration and verify operation with your inspector. If anything fails, pause delivery.
- Refuse to sign final documents until all written conditions are met. Don’t accept “we’ll fix later.”
- Photograph and document VIN, odometer/hours, tire DOT codes, and any defects.
After the Sale
- Log all warranty communications with dates and names. If delays become unreasonable, escalate to the manufacturer and—if safety-related—file with NHTSA as appropriate.
- For significant misrepresentations, explore remedies under the Idaho Consumer Protection Act and consider legal counsel.
- If you experience patterns that match public complaints, can you document them to alert other shoppers?
About the Google Reviews and What to Look For
Go to the dealership’s profile and sort by “Lowest rating”: Travelland RV Sales & Service – Lewiston. As you read, note:
- Timing: Are complaints clustered around certain months or years? Does seasonality (spring/summer) correlate with service backlogs?
- Specific systems: LP, electrical, axles, water intrusion—these carry higher safety/financial risk.
- Resolution style: Do management replies acknowledge issues and provide specific corrective steps, or are they generic?
- Paperwork/Title: Are multiple owners describing delayed paperwork? Did those delays cause extra costs?
- Promises vs. delivery: Do reviewers cite written commitments that weren’t met? Did they have proof?
For additional buyer-education, consider searching for “dealer negotiation” and “RV service backlogs” on the Liz Amazing channel; her checklists and negotiation tips can help you avoid the most common pitfalls.
Context and Limited Positives
To be fair, not every experience is negative. Some customers publicly report that staff members were courteous, a service advisor helped them understand issues, or a repair was turned around quickly. In some threads, management appears to respond to complaints and may invite offline resolution. These improvements matter. Nevertheless, when recent low-star patterns persist around service timing, PDI misses, or paperwork, the safer course is to protect yourself with inspection, documentation, and clear, written terms before you sign.
Final Recommendation
RVs are complex, and even excellent dealers face supply chain and staffing obstacles. That said, the recurring themes present in low-star feedback for Travelland RV Sales & Service in Lewiston—service delays, inspection misses, add-on pressure, title/paperwork timing, and communication gaps—pose meaningful risk to buyers if not proactively managed through rigorous inspections and airtight documentation. You can mitigate most of these risks, but doing so requires discipline and patience.
Given the patterns of negative consumer reports and the potential safety/financial consequences if issues are not handled correctly, we do not recommend proceeding with a purchase here unless you secure a third-party inspection, insist on written delivery conditions, and verify recent reviews. If the dealership resists independent inspection or won’t memorialize commitments in writing, we suggest you consider other RV dealerships in the region.
If you’ve purchased or serviced an RV at this location recently, can you add a detailed account below? Your documentation helps others avoid costly mistakes.
Comments
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