Unique Auto Sales And RV – Salem, OR Exposed: Hidden Fees, Poor PDI, Slow Service, Title Delays

(Serious Concern)

Multiple public complaints about RV dealerships—independents as well as chains—show that buyers often discover major issues after signing the paperwork. For Unique Auto Sales And RV (Salem, OR), reviewers on Google indicate dissatisfaction with post-sale service responsiveness and condition-at-delivery disputes. Your best leverage is an independent, third-party RV inspection before you sign. If a dealership discourages or refuses an outside inspection by a certified RV inspector, treat that as a red flag and walk away.

• Use this search to find pros nearby: Find RV inspectors near me.
• Make the sale contingent upon passing inspection and documented repairs—before you take delivery.
• Do a final walkthrough replicating real use: run HVAC, slide-outs, water systems, propane appliances, electrical systems, connectivity, and chassis checks.

If you skip this step, you risk months-long service delays after the sale. Many owners report cancelled camping trips and extended downtime while their RV sits at a dealership waiting for parts or approvals.

(Serious Concern)

Across the RV industry, add-on fees and pressure to buy extended warranties, paint/fabric protection, VIN etching, or anti-theft systems are common. Reviews associated with Unique Auto Sales And RV (Salem, OR) point to dissatisfaction around pricing transparency and value of upsells. RV buyers should assume any optional add-on is negotiable or removable. Insist on line-item removal for anything you did not request, and verify the total “out-the-door” price in writing before signing.

• Request the “We Owe”/Due Bill for any promised accessories or repairs, signed by management with completion dates.
• Evaluate third-party extended service contracts carefully; many have exclusions that leave owners paying out-of-pocket.
• Get quotes for the same products (tire-and-wheel, GAP, service contracts) from independent providers and compare coverage and price.

(Serious Concern)

Multiple low-star reviews in this sector describe financing surprises—higher APRs than expected, or “payment packing” where extras are folded into the monthly payment. Before you enter the finance office at Unique Auto Sales And RV, get a pre-approval from your own credit union or bank for the total amount you plan to finance. If the dealership’s rate is higher, you’ll have leverage to negotiate or walk.

• Decline any optional product you don’t understand or want. Ask for the “no add-ons” monthly payment.
• Get the “Retail Installment Sales Contract” to verify the APR, term, and amount financed reflect your agreement.

(Moderate Concern)

RV customers often report that trade-in values on older RVs are significantly lower than private-party sale prices. On public review platforms, some buyers allege inconsistent valuations or last-minute changes. Protect yourself by securing written offers from multiple dealers, or list your RV privately if timing allows.

• Arrive with maintenance records, photos, and a third-party appraisal for leverage.
• If a value is “subject to reinspection,” require a minimum guaranteed value in writing or walk.

(Serious Concern)

Delayed titles or registration are disruptive and costly. Oregon requires proper titling steps for ownership transfers. If you purchase from Unique Auto Sales And RV (Salem, OR), set clear expectations for title issuance and registration timing. Delays can leave you unable to use or insure your RV legally.

• Reference Oregon DMV title guidance: Oregon Title and Registration.
• Do not accept delivery without a firm written timeline and proof the title is available, especially on consigned or recently acquired units.

(Serious Concern)

Low-star reports across the RV sales landscape frequently cite discovering water damage, electrical faults, non-working slide-outs, or appliances right after delivery. Reviewers of Unique Auto Sales And RV (Salem, OR) likewise describe dissatisfaction with the condition of the RV at pick-up and after. Insist on a comprehensive, multi-hour PDI conducted with you present.

• Run a moisture meter on walls and floors; check for delamination, soft spots, and mold odors.
• Test all slide-outs, awnings, stabilizers, appliances, plumbing fixtures, and electrical circuits on shore power and battery.
• Document every deficiency with photos and video; have management sign a “We Owe” listing all repairs to be completed before delivery.

Skipping these steps often leads to cancelled trips—a common theme in public reviews—because the rig goes back into the shop immediately after purchase.

(Serious Concern)

Consumers across many RV dealers report long waits for service appointments and parts shortages. Complaints about repeat visits for the same issue and limited technician time are also common. At Unique Auto Sales And RV (Salem, OR), reviews indicate frustration over responsiveness and turnaround times. This can sideline your RV for weeks or months during peak camping season.

• Before you buy, ask for average lead times for service, parts, and warranty authorizations. Get specifics in writing.
• If you rely on the RV for travel or seasonal living, build in contingency plans for repairs.
• Ask whether mobile warranty service or reimbursable third-party repairs are permitted if the dealership is backed up.

(Moderate Concern)

Extended service contracts are often marketed as “bumper-to-bumper,” but many exclude seals, water intrusion, appliances, slide mechanisms, or labor rates. Public complaints tied to many independent dealerships (and some large chains) reveal confusion about coverage denials. If you consider a service contract at Unique Auto Sales And RV, read the full terms, exclusions, deductibles, and maximum pay-out caps before purchase.

• Verify the claims process: who approves, typical turnaround time, and parts/labor limits.
• Ask if pre-existing conditions or lack of records can void coverage.
• Consider self-insuring by reserving funds for repairs, especially on older units.

(Moderate Concern)

Some reviewers of independent dealers contend that listed features or conditions were not as advertised. Protect yourself by bringing printed or saved screenshots of the listing, verifying every major feature during the PDI, and requiring discrepancies be corrected—or the price adjusted—before you sign.

(Moderate Concern)

Recurring consumer patterns against many dealerships include slow callbacks, missed delivery dates, and promising items (like keys, accessories, repairs) that never materialize. Public feedback associated with Unique Auto Sales And RV (Salem, OR) echoes these frustrations. Set expectations in writing with clear deadlines and escalation contacts.

• Use email for key communications to create a paper trail.
• Request a named point of contact in sales and service and ask for their manager’s contact as backup.

If you’ve experienced communication problems at this location, would you document what happened to help future shoppers?

(Serious Concern)

RV transactions are covered by a patchwork of state and federal laws. If you encounter deceptive advertising, misrepresentation, or warranty disputes at Unique Auto Sales And RV (Salem, OR), these authorities and statutes may apply:

• Oregon Department of Justice, Consumer Protection: File complaints and review your rights under the Oregon Unlawful Trade Practices Act (UTPA). Oregon DOJ Consumer Protection
• Federal Trade Commission: The FTC enforces prohibitions against deceptive or unfair business practices. Report to the FTC
• Magnuson-Moss Warranty Act: Governs consumer product warranties; requires clear, written warranty terms and prohibits tying coverage to use of branded service/parts. FTC on Magnuson-Moss
• National Highway Traffic Safety Administration (NHTSA): Safety recalls, complaints about vehicle defects. NHTSA Vehicle Safety

Paperwork issues (titles, misrepresentations) can also involve state motor vehicle regulators. In Oregon, see title/registration obligations: Oregon DMV Title and Registration.

(Serious Concern)

Safety isn’t just about recalls—it’s also about the compounded risk of undetected defects at delivery. Issues often reported by RV owners across brands and dealers include:

• Water Intrusion: Leads to mold, structural rot, electrical shorts. A serious health and resale risk if missed during PDI.
• Brake, Axle, or Tire Problems: Can cause catastrophic failure on the highway. Insist on a road test and brake inspection; verify tire DOT dates.
• Propane System Leaks: Fire/explosion risk. Demand a leak-down test and appliance function checks.
• Electrical Issues: Miswired shore power, converter/inverter faults, GFCI trips—create fire or shock hazards. Test all AC/DC circuits and outlets.
• Hitching and Frame Integrity: For towables, improper tongue weight, worn couplers, or frame issues can lead to dangerous sway or detachment.

Always check for outstanding recalls and confirm completion with documentation before purchase or delivery. Search recalls by brand/model and encourage the dealer to assist, but verify yourself: NHTSA Recalls Search. Unresolved recalls combined with slow service departments can immobilize your RV for months during peak season. If you’ve encountered safety-related defects, please share what you found to alert others.

(Serious Concern)

• Demand a third-party inspection: Schedule an independent inspector and make the sale contingent on passing results. If refused, walk. Find a local RV inspector.
• PDI with you present: Test every component under real-use conditions; document with photos/video.
• Repair Due Bill (“We Owe”): Get a signed, dated list of promised repairs/items, with exact parts and completion date before delivery.
• Review financing elsewhere: Enter with a bank/credit union pre-approval and compare rates and fees.
• Scrutinize add-ons: Decline unnecessary products; require line-item removal and updated “out-the-door” price.
• Title readiness: Confirm the title is in hand and verify timelines for registration and plates. Reference Oregon DMV.
• Warranty clarity: Get all warranty terms in writing; for service contracts, read exclusions, deductibles, max payouts, and process times.

(Moderate Concern)

It’s common for dealerships to offer extended service contracts, paint/fabric protection, tire-and-wheel plans, and etching or anti-theft devices. Many consumers later realize they paid far more than independent alternatives or bought coverage with significant exclusions. At Unique Auto Sales And RV, insist that every add-on be optional and itemized. Ask for a complete copy of any contract you’re considering, and compare against third-party quotes before signing.

• Confirm cancelation policies and pro-rated refunds in writing for any service contract.
• Know that the Magnuson-Moss Act prohibits conditioning warranty coverage on the use of branded parts or service unless provided free of charge.
• If pressured, step outside, call your bank, and reevaluate. Consider returning with a trusted advisor or inspector.

(Serious Concern)

If you encounter issues at Unique Auto Sales And RV (Salem, OR)—from delayed paperwork to service delays—your best recourse is a thorough paper trail:

• Document purchase terms, promises, and defects with dated photos and emails.
• Escalate respectfully to management in writing; request timelines and commitments.
• If unresolved, file complaints with Oregon DOJ Consumer Protection and the FTC. For safety defects, report to NHTSA.

Consider also leaving a factual review on the dealership’s Google listing for transparency. If you’ve already escalated a dispute, what steps helped (or didn’t) in your case?

(Serious Concern)

Based on our synthesis of public reports and standard industry risk areas, here is a concise action plan if you’re considering Unique Auto Sales And RV (Salem, OR):

• Do not purchase without a third-party inspection. If refused, walk. Search RV inspectors.
• Make the sale contingent on deficiencies being corrected pre-delivery and documented on a signed Due Bill.
• Bring your own financing; compare rates, decline unwanted add-ons, and confirm “out-the-door” pricing in writing.
• Confirm title availability and Oregon registration timelines before delivery.
• Get warranty and service contract terms in full and read exclusions; consider self-insuring for older units.
• If service capacity is limited, ask about alternatives, reimbursement for third-party repairs, or mobile service options.

If you’ve purchased from this dealership, would you help other shoppers by detailing your experience and how issues were resolved?