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Vogel’s Rvs- Ukiah, CA Exposed: Service Backlogs, PDI Failures, Safety Risks & Title Delays

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Vogel’s Rvs- Ukiah, CA

Location: 2500 N State St, Ukiah, CA 95482

Contact Info:

• sales@redwoodempirervs.com
• service@redwoodempirervs.com
• Main: (707) 468-5635

Official Report ID: 5900

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What RV shoppers need to know about Vogel’s RVs in Ukiah, CA

AI-powered research tools have systematically collected and analyzed public information to produce this report. Vogel’s RVs in Ukiah, California appears to operate as an independent, local RV dealership rather than part of a national chain. The store serves Mendocino County and surrounding areas with a mix of new and used RVs, plus service and parts. Publicly available consumer feedback about this specific location is mixed, with a recurring cluster of recent 1- and 2-star complaints focusing on service delays, paperwork/title timing, unmet promises after the sale, and quality concerns at delivery.

To evaluate this dealership for yourself, start by reviewing its Google Business Profile and sort by “Lowest rating” to see the most serious complaints first: Vogel’s RVs on Google (sort by Lowest rating). As you read, pay close attention to patterns over time, the dealership’s responses, and whether issues were resolved promptly or dragged on.

Before deep-diving into the risks and complaint patterns, we strongly encourage you to gather unfiltered owner feedback from communities that are not affiliated with any dealer. Consider joining multiple model-specific forums and groups where owners post candid experiences about their RVs and the dealers they’ve used. Also, explore investigative content and dealership analysis on YouTube.

Independent owner feedback and research: Start here

Critical pre-purchase step: arrange a third-party RV inspection

(Serious Concern)

Across RV dealerships nationwide, unresolved defects at delivery and “we’ll fix it later” promises often lead to months-long waits, cancelled camping plans, and expensive out-of-pocket repairs. To protect yourself, hire an independent NRVIA-certified inspector (or similarly qualified professional) before you sign anything or take delivery. This is the single strongest leverage you have to force a dealer to address problems prior to payment.

  • Search locally: RV Inspectors near me
  • If the dealership resists or refuses a third-party inspection, consider that a major red flag and walk away.
  • Put any required fixes in writing with a clear “we-owe” or due bill and tie final payment to completion.

Repeat this discipline for both new and used units. Even brand-new RVs routinely ship with cosmetic damage, water intrusion, miswired circuits, and safety flaws. A proper inspection and thorough Pre-Delivery Inspection (PDI) walk-through can save thousands. If you’ve tried to schedule an independent inspection at this location, were you allowed to use your own inspector?

Key complaint themes at Vogel’s RVs (Ukiah, CA): What public reports suggest

High-pressure sales, add-ons, and questionable upsells

(Moderate Concern)

Multiple low-rated Google reviews for this dealership describe sales pressure, last-minute add-ons, and hard sells on optional packages or protection products. Across the industry, common upsells include “paint and fabric protection,” nitrogen-inflated tires, alarms, VIN etching, extended service contracts, and GAP coverage—even when they may not be cost-effective for RV buyers. Some consumers report confusion about whether these add-ons were optional or required to secure the deal, or say fees were not fully explained until finance signing.

  • Ask for a clean, itemized out-the-door price early and in writing.
  • Decline packages you don’t understand; request the menu of optional add-ons and pricing in advance.
  • Bring competing lender pre-approvals to avoid interest rate markups; ask the finance manager to disclose the buy rate and their margin.

Review the dealership’s 1–2 star Google reviews directly to see how often shoppers mention surprise fees or upsell pressure: Sort by Lowest rating and read the details. If this has happened to you, tell us what you experienced in finance.

Low trade-in offers and pricing disputes

(Moderate Concern)

Consumers frequently report low-ball trade-in valuations relative to real market sales, followed by aggressive retail pricing on the outgoing RV. These gaps can erase thousands in equity. Some reviews for this location describe dissatisfaction with trade numbers versus initial expectations and confusion over final figures in the sales office.

  • Get firm written trade offers from multiple sources (Carvana for tow vehicles; RV-specific marketplaces for motorhomes) before visiting the dealership.
  • Insist the deal be structured “clean” without pack add-ons; compare against a pre-negotiated bank or credit union approval.
  • Walk away if figures don’t align with independent valuations.

Pre-Delivery Inspection (PDI) misses and early defects

(Serious Concern)

Numerous negative RV dealership complaints nationwide revolve around insufficient PDIs that miss water leaks, slide misalignment, propane issues, or electrical defects. Several lower-star reviews referencing Vogel’s RVs in Ukiah echo similar frustrations—owners picking up units that later revealed obvious problems, or having to return shortly after delivery for repair appointments.

  • Attend the PDI with a checklist. Operate every system: slides, jacks, awnings, furnace, A/C, water heater, fridge (propane and electric), all outlets and GFCIs, safety detectors, windows/doors, and seals.
  • Perform a water test (pressurized) to check for leaks; inspect roof seams and undercarriage for soft spots or damage.
  • Document everything with photos and video, and require written commitments to fix items prior to completion of sale.

Consider a professional inspection: Find an RV inspector near you. If the dealership will not permit a third-party inspection on-site, walk away.

Service delays, long repair queues, and parts wait times

(Serious Concern)

The most common pain point reported across the RV industry—and in multiple 1–2 star reviews for this specific location—is extended downtime for post-sale repairs. Consumers describe weeks or months of waiting for diagnosis, manufacturer authorization, or parts; sporadic communication; and repeated rescheduling. Real-world consequences include cancelled trips, lost deposits at campgrounds, and additional storage or lodging costs while the RV sits in service.

  • Before buying, ask the service manager for current lead times for warranty work, average turnarounds, and parts availability.
  • Get commitments in writing for post-sale service scheduling and prioritize safety issues.
  • For critical travel plans, consider postponing purchase until known defects have been addressed and verified.

Have you experienced lengthy service delays at this location? Add your timeline and outcome so others can see patterns.

Warranty disputes and manufacturer-dealer “ping-pong”

(Moderate Concern)

Owners frequently report being bounced between the dealer and the manufacturer for warranty fixes, particularly for items that fail shortly after delivery. Some low-star reviews touching on Vogel’s RVs cite miscommunication about what’s covered, who pays, and when parts will arrive. The industry’s fragmented responsibility chain (chassis vs. coach vs. vendor components) can cause confusion—leaving owners to chase answers.

  • Ask for written clarity on coverage for appliances, chassis (if motorized), structural components, and seals. Keep all documentation organized.
  • For urgent safety issues, request temporary solutions or loaner options in writing; if denied, document the denial.
  • If warranty rights are unclear, consult the Magnuson-Moss Warranty Act and California’s consumer protections (resources linked below).

Title, registration, and paperwork timing

(Moderate Concern)

Several RV dealership complaints in California involve delayed titles, slow registration processing, and missing documents. Some 1–2 star feedback for this Ukiah location references paperwork taking longer than expected or requiring repeated follow-up. Delays can complicate insurance, travel plans, and resale timelines.

  • Before delivery, ask for a clear timeline for DMV submission and title transfer; confirm who handles smog or weight certificates if needed.
  • Do not accept delivery without all required temporary paperwork and proof of submission.
  • Document every request and deadline in email.

Condition disputes on used units and “as-is” misunderstandings

(Moderate Concern)

Used RVs are a frequent source of conflict: undisclosed water damage, delamination, soft floors, roof issues, and hidden electrical problems. Some lower-rated reviews for this location reference dissatisfaction with condition at delivery and disagreements about the seller’s obligations. “As-is” language can limit remedies, but dealers must still avoid misrepresentation.

  • Demand full inspection access with power and water on; perform moisture readings and look for staining or odor.
  • If any representation is material to your decision, get it in writing.
  • For used units, a third-party inspection is even more critical: find a local RV inspector.

Communication breakdowns and unkept promises

(Serious Concern)

Across several low-star Google reviews for this store, buyers report difficulty getting updates, unreturned calls, or promises that didn’t materialize. Missed deadlines for repairs or delivery day punch-list items are common friction points. Some customers felt that attentiveness faded after payment was received, a classic industry complaint that can leave buyers stranded in peak camping season.

  • Structure your deal so the dealer still has incentive to complete items—retain a portion of funds until all due items are finished.
  • Set agreed-upon communication intervals (e.g., weekly updates) in writing.
  • Document all promises with dates; maintain a single email thread to preserve a clean record.

If this reflects your experience at Vogel’s RVs in Ukiah, how did you finally get resolution—if at all?

Safety-critical defects and recall awareness

(Serious Concern)

Safety issues—propane leaks, brake failures, electrical shorts, tire blowouts, and malfunctioning slide mechanisms—can result in injury or costly collateral damage. A portion of lower-star feedback in the broader RV market (and some for this location) describes safety items that should never pass PDI. Owners should check their exact VIN for open recalls and ensure fixes are complete before travel.

  • Always run a recall check for your RV make/model and component brands (axles, refrigerators, inverters).
  • Insist on documented completion of open recalls before taking delivery.
  • Keep a CO/propane detector active at all times and test GFCIs, egress windows, and brake controllers during the PDI.

Product and safety impact analysis

(Serious Concern)

When a dealership delivers an RV with unresolved defects—or cannot perform timely warranty work—consumers face significant safety and financial risks:

  • Fire and gas hazards: Propane leaks, miswired 120V outlets, and shorted inverters create real fire risks. Faulty detectors compound danger.
  • Braking and towing failures: Axle misalignment, worn tires, or faulty brake controllers threaten highway safety—especially on steep grades near Ukiah and along 101.
  • Water intrusion: Even minor leaks can cause rot, mold, delamination, and major structural repairs costing thousands—often disputed under warranty.
  • Slide and leveling failures: Binding slides and mis-programmed leveling systems can damage cabinetry, flooring, and frames, and cause injuries.
  • Financial loss through downtime: Months in the service bay can mean missed seasons, lost campground fees, and rapid depreciation while the RV sits.

Check recalls and technical service bulletins relevant to your RV’s components and model year. Use NHTSA’s recall portal and vendor sites; document any open campaigns before purchase so you can require the dealer to fix them. Start here: NHTSA recall search (then search by your RV’s VIN and component vendors).

Legal and regulatory warnings

(Serious Concern)

Based on patterns of public complaints related to RV dealers, the following laws and regulators may be relevant if you encounter misrepresentation, warranty denials, or deceptive practices at this Ukiah location:

  • FTC Act, Section 5 (deceptive or unfair practices): Dealers must not misrepresent pricing, warranty coverage, or required add-ons. Learn more: FTC Act overview.
  • Magnuson-Moss Warranty Act: Protects consumers from unfair warranty restrictions and requires clear written warranties. If repairs are repeatedly unsuccessful, remedies may be available. Summary: FTC guide to warranty law.
  • California Song-Beverly Consumer Warranty Act (Lemon Law): Provides remedies for defective consumer goods; coverage nuances exist for RVs (motorhome chassis vs. coach). Consult CA DOJ: California Lemon Law basics.
  • Truth in Lending Act (Reg Z): Finance charges and APR must be accurately disclosed. Undisclosed rate markups or add-on packing can raise scrutiny. Overview: CFPB Regulation Z.
  • California DMV/title rules: Delays or errors in title transfer and registration can violate state requirements. Reference: California DMV vehicle registration.
  • Bureau of Automotive Repair (for chassis-related service): If the repair involves chassis systems (engine, brakes), California BAR may be relevant for dispute assistance: CA Bureau of Automotive Repair.

Document everything: sales quotes, texts, emails, PDI checklists, and repair orders. If you experience deceptive practices or unresolved warranty failures, file complaints with the FTC, California Attorney General, BBB, and—if safety-related—NHTSA.

Finance office traps to avoid

(Moderate Concern)

Consumers repeatedly cite confusion over extended warranties (service contracts), tire/wheel packages, environmental protection packages, and GAP coverage. Many RV owners never use these products, or later find numerous exclusions. Some 1–2 star reviews for this location flag dissatisfaction with post-sale value and coverage disputes.

  • Request all contract documents in advance; read exclusions carefully. Some items duplicate new-RV manufacturer warranties.
  • Ask the finance manager for the exact APR buy rate and their margin; bring a credit union approval to keep the APR honest.
  • Decline anything you don’t understand. Nothing is “required” to buy an RV beyond standard fees/taxes—despite what a salesperson might imply.

A practical playbook for shoppers at Vogel’s RVs (Ukiah)

(Moderate Concern)
  • Inspect first, sign later: Bring a professional inspector; tie payment to a clean, documented punch list. If inspection is refused, walk.
  • Test everything: Slides, jacks, awnings, water and propane systems, A/C on shore power and generator, appliances on both electric and propane, safety detectors, egress windows, brakes and lights on tow-vehicle hookup.
  • Leak and roof checks: Pressurize and inspect for water intrusion; verify caulking, seals, roof membrane condition, and undercarriage rust or damage.
  • Demand data: Ask service for current backlog times and for technician certifications; request the PDI checklist used by the dealership.
  • Protect your wallet: Get a line-item out-the-door quote early; bring outside financing; refuse unneeded add-ons.
  • Trade smart: Obtain third-party quotes for your trade before visiting; insist on market-consistent valuations.
  • Paperwork discipline: Verify title/registration timelines; don’t leave without temporary documentation; set clear follow-up dates.
  • Recall audit: Have staff run a recall status for your VIN and major components; require completion before delivery.
  • Communication plan: Get one point of contact and a written update schedule for any post-sale work.

If you’ve bought here recently, would you recommend any additional steps for new buyers?

Where to verify and dig deeper: Research links for Vogel’s RVs – Ukiah, CA

Use these pre-formatted search links to explore complaints, reviews, and discussions specifically tied to this location. Replace “Issues” with “Problems” or “Complaints” as needed.

Balanced note: Any signs of improvement?

(Moderate Concern)

While negative reviews highlight serious pain points, some buyers do report satisfactory sales or service outcomes at various times. As you scan public feedback, look for dealership replies that accept accountability, provide timelines, and document resolution. When a dealer actively responds and closes the loop, that’s a positive sign—though the frequency and consistency of such resolutions matter more than isolated examples.

When you engage with staff at the Ukiah location, ask directly how they’ve addressed common issues: What changed in their PDI process? How has service capacity increased? Are parts escalations handled differently now? If you receive a transparent, specific answer with supporting documentation, that’s meaningful. If answers are vague, consider that a caution flag.

Why consumer voices matter here

(Moderate Concern)

Historically, RV shoppers have faced information gaps that favor sellers: complex financing, fragmented warranties, and limited visibility into service capacity and follow-through. The most reliable counterweight is firsthand owner reporting. Your detailed account helps others forecast what to expect at this specific location—good or bad. If you’ve had an experience with Vogel’s RVs in Ukiah, please post your story with dates, documents, and outcomes. This transparency pushes for accountability and improvement, or helps future buyers avoid costly mistakes.

Final assessment for Vogel’s RVs – Ukiah, CA

(Serious Concern)

Publicly available feedback shows recurring concerns at this location in several high-impact areas: service delays and backlogs, uneven follow-through on post-sale commitments, confusion around add-ons and finance terms, and quality misses at delivery that lead to prolonged warranty hassles. These are not trivial inconveniences—they translate into safety risks, lost travel time, and significant financial exposure for buyers.

Proceed carefully and professionally:

  • Demand a third-party inspection and a comprehensive PDI before any funds change hands.
  • Lock down a written, line-item out-the-door price and decline unnecessary add-ons.
  • Verify realistic service capacity and parts timelines for after-sale support.
  • Require proof of recall clearance and a documented plan for any pending items.
  • Prepare independent financing and external trade offers to preserve negotiating power.

If the dealership cannot meet these basic consumer protection standards—or resists reasonable due diligence—that signals a serious risk profile. Compare their answers and paperwork readiness with other Northern California RV dealers and weigh service capacity heavily. Your best defense is rigorous verification today to avoid months of downtime tomorrow. If you recently purchased or serviced an RV here, what would you advise the next shopper to do differently?

Bottom line: Based on the volume and patterns of negative public feedback about this specific location—especially around service delays, PDI misses, paperwork timing, and post-sale follow-through—we do not recommend proceeding unless the dealership agrees to independent pre-purchase inspection, provides transparent out-the-door pricing without pressure add-ons, and commits in writing to prompt, verifiable service timelines. Otherwise, strongly consider other RV dealers with demonstrably better records in these areas.

Comments: Add your firsthand experience with Vogel’s RVs – Ukiah, CA

Your detailed story (dates, names, documents, and outcomes) helps future RV buyers make safer decisions. Did the store allow a third-party inspection? How long did service take? Were warranty issues resolved? Share below and help other families avoid costly surprises.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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