Washburn Motors- Orem, UT Exposed: Hidden RV Defects, Title Delays & Pricey Add-Ons Uncovered

(Serious Concern)

The single strongest protection you have is a pre-purchase, third-party inspection by a certified RV professional—not someone recommended by the dealer. An independent inspection reveals hidden water intrusion, worn tires (aged out, even if tread looks fine), non-functioning appliances, unsafe propane systems, soft floors, delamination, roof damage, and frame/suspension issues. Once you sign paperwork, your leverage plummets. If problems surface afterward, you may be pushed into the service backlog while your camping plans evaporate.

• Schedule your own inspector: Search: RV Inspectors near me
• If the dealership refuses a third-party inspection before purchase, that’s a major red flag—walk away.
• Many RV influencers, including Liz Amazing, repeatedly demonstrate how pre-delivery inspections prevent costly surprises.

(Moderate Concern)

Public complaints about RV dealers commonly mention pressure to make quick decisions, reluctance to let buyers leave and “think about it,” and pitches for add-ons. If reviews about Washburn Motors — Orem, UT reflect this pattern when sorted by “Lowest Rating” on Google, look for references to rushed signings, limited time deals, or “this unit has multiple buyers.” These tactics reduce your ability to obtain independent inspections and verify title status.

• How to verify at this dealership: Read 1-star and 2-star reviews here (sort by Lowest): Google Profile — Washburn Motors Orem
• Cross-check for broader patterns: Google: Washburn Motors Orem UT Issues, BBB Search: Washburn Motors Orem UT, YouTube Search: Washburn Motors Orem UT Issues

(Moderate Concern)

RV dealers frequently layer on paint/fabric protection, nitrogen tires, VIN etching, alarm systems, GPS trackers, and extended service contracts—stacking thousands of dollars onto the deal. In many cases, these add-ons carry high markups while offering limited real-world value for RVs. Carefully read the contract and decline anything you don’t explicitly want.

• Compare costs before you sign. If the fees feel inflated, they probably are.
• Ask for an “out-the-door” price that includes taxes and mandatory fees—and compare with and without add-ons.
• Further learning: Liz Amazing’s breakdowns of dealer add-ons

(Serious Concern)

Complaints across the RV industry often describe unexpectedly high APRs and payment amounts once buyers are moved into the finance office. Some dealerships may mark up interest rates compared to what you can secure through your bank or credit union. Always secure pre-approval before you visit the lot and compare the dealer’s offer to your own financing.

• Watch for payment-focused selling (“What monthly payment are you comfortable with?”) instead of transparent pricing.
• Double-check for add-on products slipped into finance paperwork (GAP, extended warranties, tire/wheel).
• Research support: Google: Washburn Motors Orem UT financing issues

(Moderate Concern)

RV and tow-vehicle trade-ins are another friction point. Buyers often report lower-than-market offers and last-minute changes during paperwork. If you plan to trade in, arrive with printed comparable listings and appraisals to justify your ask. Be prepared to walk if the numbers don’t line up.

• Bring independent comps and have a “Plan B” to sell privately if the trade offer is unreasonably low.
• Verify appraisals in writing before you sign finance documents.
• Where to check real-world experiences: Reddit r/rvs: Washburn Motors Orem UT Issues

(Serious Concern)

Industry-wide, one of the most frequent complaints is that an RV appeared “ready to camp,” but within days problems surfaced: leaks, electrical faults, non-working refrigerators or water heaters, delamination, or evidence of prior water damage. On used units especially, surface-level detailing can hide deeper issues. Without a professional inspection, you’re betting thousands of dollars on trust alone.

• Insist on a roof inspection, moisture readings, and full systems test. Use: RV Inspectors near me
• Check the tire DOT codes; replace anything older than 5–6 years regardless of tread depth.
• Verify: Google: Washburn Motors Orem UT Problems, Reddit r/RVLiving: Washburn Motors Orem UT

(Serious Concern)

Some buyers assume a thorough PDI is standard. In practice, PDI scope varies widely and may be limited. A unit sold “as-is” can leave you without recourse on defects discovered after signing. Clarify—before paying—what the dealership’s PDI includes, get it in writing, and attend the PDI to test every function yourself.

• Ask for a checklist of what the PDI covers and who performed it.
• Confirm whether safety-critical items (propane, brakes, frame) were inspected by trained techs.
• Cross-check reviews for PDI complaints: YouTube: Washburn Motors Orem UT Issues

(Serious Concern)

Delayed titles can strand owners with a unit they cannot register or insure properly. In Utah, dealer licensing and title obligations are overseen by the Motor Vehicle Enforcement Division (MVED). While timelines can vary, prolonged delays can violate state requirements and cause significant disruption.

• Get a firm, written timeline for when your title and plates will arrive. Do not accept vague promises.
• Escalate unresolved title delays to the Utah Motor Vehicle Enforcement Division (MVED) and the Utah Division of Consumer Protection.
• Verify patterns: BBB: Washburn Motors Orem UT Complaints, Google: Washburn Motors Orem UT title delays

(Serious Concern)

It’s common for buyers to discover that post-sale service queues are weeks or months long—especially during peak season. That means canceled trips and a unit sitting on the dealer’s lot. If Washburn Motors’ lowest-star reviews mention slow service or difficulty getting callbacks, treat that as a critical risk indicator.

• Ask for the current average turnaround time, in writing.
• Confirm whether service priority is offered only to buyers who purchased extended warranties.
• If you’ve experienced delays at this location, share how long you waited so others can plan accordingly.

(Moderate Concern)

Third-party service contracts often exclude water intrusion, sealants, pre-existing conditions, and many wear items. Buyers sometimes discover a “warranty” covers far less than expected. Always read the contract—line by line—and check the claims process requirements.

• Ask who administers the contract, how to file claims, and how long approvals take.
• Confirm whether the dealer requires service to be done in-house to maintain coverage.
• Research: Google: Washburn Motors Orem UT warranty complaints

(Moderate Concern)

“Starter kits,” batteries, solar upgrades, and hitch setups can be significantly marked up. Compare any accessory quote against local RV shops or online pricing. You may save hundreds by purchasing outside the dealership.

• Request itemized quotes for every part and labor line.
• Price-check components before you commit.
• Cross-check with experienced RV owners in brand groups: Find Owner Groups via Google

(Moderate Concern)

Common review themes across many RV dealerships include delayed callbacks, verbal assurances not reflected in contracts, and difficulty getting status updates during service. If the lowest-rated reviews for Washburn Motors Orem cite similar experiences, get every promise in writing—repair commitments, included accessories, and delivery timelines.

• Do not rely on verbal statements. If it’s not in the contract, it doesn’t exist.
• Ask for a single point of contact and schedule update calls.
• Verification sources: Reddit r/GoRVing: Washburn Motors Orem UT Issues

(Serious Concern)

Defects commonly cited in RV ownership carry real safety and financial consequences, particularly if a dealer’s pre-sale prep or disclosure is insufficient. Safety risks can include:

• Propane leaks or appliance faults: Risk of fire or carbon monoxide exposure if LP systems aren’t thoroughly leak-tested and appliances aren’t function-tested.
• Old tires and compromised braking: Aged tires are prone to blowouts, which can cause loss of control or body damage. Brake and bearing issues increase stopping distances and heat-related failures.
• Electrical shorts: Faulty wiring or inverter/charger issues can start fires or damage batteries and appliances.
• Structural and water intrusion: Leaks weaken floors and walls, leading to rot and mold, which pose health hazards and cut resale value dramatically.

Owners should proactively verify open recalls and technical service bulletins for the RV’s chassis and coach components. The National Highway Traffic Safety Administration (NHTSA) manages recall information. Search by your RV’s exact year, make, and model:

• NHTSA Recalls Lookup (use your VIN)

Because many RVs are complex combinations of chassis, house systems, and third-party components, missed defects can cascade into costly failures. An independent inspection is essential: Find a certified RV inspector.

(Serious Concern)

Dealers must abide by consumer protection laws, advertising rules, and title/registration statutes. Based on consumer complaints typical to the RV sector, potential areas of legal exposure can include:

• Deceptive or unfair practices: The Utah Consumer Sales Practices Act prohibits deceptive, unconscionable acts in consumer transactions. If a buyer believes they were misled, complaints can be filed with the Utah Division of Consumer Protection.
• Title and registration delays or errors: Report suspected violations to the Utah Motor Vehicle Enforcement Division (MVED), which oversees dealer licensing and compliance.
• Warranty violations/misrepresentations: The Magnuson-Moss Warranty Act governs written warranties and service contracts; misrepresentations or refusal to honor covered claims can trigger actions.
• Advertising and financing: The FTC enforces laws against deceptive advertising and unfair financing practices. If rates, fees, or terms were misrepresented, you can submit a complaint.
• Safety defects and recalls: Report unresolved safety defects to NHTSA.

Maintain copies of all sales documents, inspection reports, correspondence, and text messages. Detailed documentation strengthens any complaint to state or federal regulators and improves your position if you seek mediation or legal counsel.