Webb’s RV Supply Inc- Lakeside, CA Exposed: Long Delays, Parts Swapping, Surprise Charges
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Webb’s RV Supply Inc- Lakeside, CA
Location: 10030 Maine Ave, Lakeside, CA 92040
Contact Info:
• Main – (619) 443-5073
• service@webbsrvsupply.com
• parts@webbsrvsupply.com
Official Report ID: 5944
Introduction: What Public Records Say About Webb’s RV Supply Inc (Lakeside, CA)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to help RV shoppers and owners understand the publicly reported risks and common pain points tied to Webb’s RV Supply Inc in Lakeside, California (private, locally run business—not part of a national chain). Webb’s RV Supply Inc appears to focus primarily on RV parts, accessories, and service/repair rather than full-scale sales of new RVs. Because most consumer feedback centers on the service desk and repair shop, this investigation concentrates on repair quality, timelines, billing practices, communication, and post-service support at this location only.
To see unfiltered public feedback, you can browse the dealership’s Google Business Profile and sort reviews by “Lowest rating.” Here is the location link: Webb’s RV Supply Inc — Google Business Profile (Lakeside, CA). We encourage readers to validate themes discussed here by reviewing those 1- and 2‑star experiences directly.
Community Research Before You Commit
Before booking a major repair or placing any deposits, tap community insights from real owners:
- Look up brand-specific RV communities on Facebook to see real maintenance and repair experiences (use a Google search like this and add your RV brand/model): Search brand-focused Facebook RV groups via Google. Join more than one for a balanced view.
- Watch investigative consumer content that exposes common RV service pitfalls, upsells, and warranty landmines. We recommend exploring the Liz Amazing YouTube Channel and using her channel’s search function to look up the dealership you’re considering.
- Study the dealership’s lowest-rated reviews and verify any patterns. Again, here’s the direct link: Webb’s RV Supply Inc — Google Business Profile. Sort by “Lowest rating.”
Have you worked with this dealer’s service department? Add your story in the comments to help other RV owners make informed choices.
Urgent Recommendation: Get an Independent RV Inspection Before Any Big Decision
Whether you’re taking delivery of a used RV from this location, considering a consignment unit, or authorizing major repairs, arrange a third‑party inspection by a qualified RV inspector—before you sign or pay. An independent inspection is often your only real leverage. If issues are found after you’ve paid, many consumers report being pushed to the back of the service queue, which can sideline your travel plans for weeks or months while you wait on a “we’ll call you” list. If a dealer refuses to allow an outside inspector on the lot—or places unreasonable restrictions—consider that a red flag and walk away.
- Find local inspectors: Search “RV Inspectors near me”.
- Ask your inspector to test all water systems, LP gas lines, electrical (AC/DC), roof integrity, slide functions, brakes, suspension, tires, and any aftermarket add‑ons the shop installed.
- Demand a written report and review it with the service advisor before authorizing additional work.
For more big‑picture context on dealer pitfalls, we also recommend watching several of Liz Amazing’s investigative videos and searching her channel for the exact store you plan to use.
What Public Reviews Suggest: Recurring Issues at Webb’s RV Supply Inc (Lakeside, CA)
The following themes are drawn from negative, low‑star online reports about this specific location. We urge you to verify by reading the “Lowest rating” reviews on the dealership’s Google Business Profile and cross‑checking other sources listed later in this report. Allegations below reflect the statements of those reviewers; the dealership may dispute them or offer different accounts.
Long Repair Timelines and Repeated Returns
Multiple low‑rated reviews indicate extended repair times and units sitting for weeks awaiting diagnosis, parts, or technician availability. Some consumers report picking up their RVs only to discover the original issue wasn’t fixed, forcing repeat visits. When a shop is backlogged or under‑staffed, job stacking and poor communication can magnify delays. If your RV is your home or your vacation is time‑sensitive, these delays can have significant personal and financial consequences—lost campground deposits, canceled trips, and extra storage or lodging costs.
Diagnosis Disputes and “Parts-Swapping” Repairs
Several 1‑ and 2‑star reviewers at this location describe scenarios where technicians allegedly replaced parts without resolving the underlying problem. This can look like “parts swapping”—where the shop tries component after component at your expense. In some cases, reviewers say they were charged diagnostic time and multiple components, only to be sent elsewhere for the actual fix. If you sense uncertainty during diagnosis, ask that the service writer walk you through the test methodology and why a specific part is being replaced. Request the old parts back and make sure replacements match manufacturer specifications.
Communication and Responsiveness
Low‑rated reviews often reference difficulty reaching the service desk, calls not returned, or updates slipping for days. A lack of timely updates can be devastating if your RV is your only residence or your plans depend on getting it back. To mitigate, require written status updates on specific dates; document every call and in‑person interaction; and always confirm promises in writing.
Pricing Transparency, Estimates, and Surprise Labor Charges
Consumer complaints at this location frequently mention surprise line items on final invoices, unexpected labor rates, or charges for shop supplies, diagnostics, or disposal fees not clearly shown on estimates. California law requires accurate estimates and customer authorization before work begins (see the legal section below). If you are presented with a bill significantly higher than the approved estimate, you have the right to request a detailed explanation and itemization. Insist on written authorization for any scope changes.
Parts Availability and “Special Order” Friction
Many RV components are on backorder nationwide—especially proprietary parts. Negative feedback about this location references parts mis-orders or prolonged waits that compound downtime. To avoid surprises, verify part numbers yourself, ask for written ETA commitments, and confirm the return/refund policy if a part arrives incorrect or defective. Remember that restocking fees can be steep on some RV parts; clarify that policy upfront.
Warranty Claim Handling and Extended Service Contracts
Owners report frustrations when trying to use manufacturer warranties or extended service contracts on repairs here. The common pain points: back‑and‑forth on approval, the shop requiring you to pay upfront and seek reimbursement, or labor rates that the warranty company refuses to cover in full. Reviewers have also alleged that staff encouraged add‑ons or non‑covered repairs during warranty work. Understand what’s covered, what’s not, and whether the shop will work directly with your warranty provider. Beware of questionable protection plans or “lifetime” maintenance upsells that don’t pencil out.
Quality Control and Post-Service Failures
Several low‑star accounts claim that after “completed” repairs, new issues popped up or the same failure reoccurred quickly. Examples mentioned in general across RV shops include improperly sealed roofs leading to leaks, slide adjustments that drift, heater or A/C short‑cycling due to incomplete wiring work, and LP systems still leaking after service. Before leaving the lot, perform a thorough functional test with a technician present. If possible, camp overnight nearby and do a “shakedown” to catch immediate issues.
Customer Service Friction and Dispute Handling
Some reviewers state they felt dismissed, talked down to, or blamed for problems after paying for repairs that did not resolve the issue. Others mention a lack of empathy regarding trip deadlines or full‑time living constraints. A strong service department owns outcomes, communicates clearly, and makes reasonable efforts to correct mistakes. If you encounter resistance, escalate respectfully to a manager and follow up in writing.
Upsells on Add‑Ons and “Preventive” Work
It’s not unusual for RV shops to recommend additional services—roof reseals, wheel bearing packs, battery replacements, upgraded converters, awning or slide toppers, and “inspection packages.” While some of this is legitimate maintenance, consumers report feeling pressured or unclear on necessity and timing. Ask for a priority list: what’s urgent for safety, what’s recommended soon, and what’s optional. Be wary of packages with vague deliverables. If a service advisor struggles to quantify the value, it may be an unnecessary upsell.
For a deeper understanding of common upsells and how to push back respectfully, watch how creators like Liz Amazing investigate dealer tactics. Search her channel for the dealership you’re evaluating.
Appointment Scheduling, Queue Length, and Storage Fees
Some low‑star feedback indicates confusion over appointment times versus “drop‑off and wait your turn” realities. If you’re told to drop your unit, clarify whether an actual tech will diagnose it that day—or if it’s joining a first‑come, first‑served backlog. If the shop charges storage fees for units waiting on parts, get that in writing before you leave your RV.
Refusals or Restrictions on Independent Inspections
If a shop places unusual restrictions on a third‑party inspection or refuses to allow one, that’s a major red flag. A reputable business welcomes a second set of eyes. If this happens, consider rescinding authorization and seeking another facility. You can always find local inspectors using: RV Inspectors near me.
Legal and Regulatory Warnings (California and Federal)
Several of the issues above—surprise charges, incomplete or faulty repairs, estimate disputes—have legal implications. If your experience at Webb’s RV Supply Inc in Lakeside mirrors these concerns, the following consumer protection frameworks may be relevant:
- California Automotive Repair Act and Bureau of Automotive Repair (BAR): California requires written estimates, customer authorization prior to work, disclosure of replaced parts, and accurate invoicing. You can review your rights and file a complaint with BAR: California Bureau of Automotive Repair.
- Magnuson‑Moss Warranty Act (Federal): Governs consumer product warranties and prohibits deceptive warranty practices. If warranty coverage was misrepresented or improperly denied, read the FTC guidance: FTC: Federal Warranty Law Overview.
- Federal Trade Commission (FTC) — Unfair/Deceptive Acts: Pressuring consumers into unnecessary services or misrepresenting costs can raise UDAP concerns. Learn more: FTC official site.
- California Consumer Legal Remedies Act (CLRA) and Unfair Competition Law (UCL): Both prohibit deceptive practices and false advertising. Complaints can be filed with the California Attorney General or pursued with private counsel.
- Safety Recalls and NHTSA: If your motorized RV has outstanding recalls that weren’t disclosed or addressed, review the National Highway Traffic Safety Administration recall database: NHTSA Recalls.
If you experienced misrepresentations or were billed for unauthorized work, maintain meticulous documentation—estimates, texts/emails, invoices, photos of work areas, and all parts returned. Strong documentation accelerates regulatory complaints and any chargeback or small‑claims options you may pursue.
Product and Safety Impact Analysis
While many complaints are financial (unexpected costs, delays), safety risks arise when core systems are not correctly diagnosed or repaired. In RVs, small mistakes can cause severe hazards:
- LP Gas System Leaks: A poorly crimped line, loose fitting, or mis‑installed regulator can lead to propane leaks, fire, or explosions. Always perform a leak‑down test and sniff test before leaving the lot.
- 12V/120V Electrical Errors: Miswired converters, transfer switches, or reversed polarity can damage appliances and create shock risks. Ensure polarity tests and GFCI functions are verified after electrical work.
- Brake and Wheel End Service: Incorrect torque on lug nuts, neglected brake adjustments, or improper hub service can cause wheel separation or brake failure. Have torque values documented on the invoice.
- Water Intrusion: Incomplete roof reseals or mis‑aligned slide toppers can push water into the structure, leading to rot, mold, and devaluation. Water tests are essential after sealant work.
- Generator and Exhaust: Faulty exhaust routing or holes in seals can cause carbon monoxide intrusion. Test CO detectors and verify exhaust runs after any generator or chassis work.
To check if your unit has outstanding recalls or service bulletins that might affect repair decisions, search the NHTSA database or your manufacturer’s website. If the shop doesn’t proactively check for recalls, do it yourself and bring documentation. You can also use the NHTSA recall search formatted for this location’s name: NHTSA search with location name (use your exact year/make/model for best results).
If you’ve had a safety-related service failure at this location, please post a concise account in the comments to help other owners avoid harm.
How to Protect Yourself if You Use Webb’s RV Supply Inc (Lakeside)
- Demand a written estimate and cap. California law backs your right to an estimate and your consent before scope changes. Initials and signatures matter—don’t sign a blank or vague work order.
- Get diagnosis detail in writing. Ask for the test steps used and why a part requires replacement. Request your old parts back.
- Clarify parts sourcing and ETAs. Confirm availability, ETAs, and return/restocking policies before you authorize a special order.
- Check warranty logistics beforehand. Will the shop bill a manufacturer or contract directly, or must you pay and seek reimbursement? What labor rate does the warranty pay?
- Test every system before departing. Do a real-time walk‑through with a tech. Run water, power, slides, HVAC, appliances, and LP. Measure voltages where applicable.
- Time‑bound updates. Require written status updates. If deadlines slip, set a new written target.
- Independent pre‑authorization inspection. If you’re authorizing major service, consider a third‑party inspection first: Find RV inspectors nearby. If the shop won’t allow it, that’s a red flag.
- Document everything. Photos, texts, emails, phone logs, and copies of all paperwork protect you if disputes arise.
- Escalate appropriately. If you encounter refusals, misrepresentations, or unauthorized charges, consider a BAR complaint, an FTC complaint, or consulting a consumer attorney. Chargebacks can be effective for clearly unauthorized or undelivered services.
If you navigated a dispute at this shop, tell other RVers what worked—and what didn’t.
Evidence and Research Links (Verify and Cross‑Check)
Use the dealership’s full name “Webb’s RV Supply Inc Lakeside CA” in the search boxes below to surface location‑specific discussions, and sort by lowest rating, most recent, or relevancy as applicable:
- YouTube search: Webb’s RV Supply Inc Lakeside CA Issues — watch owner testimonies or repair walkthroughs; compare with other shops.
- Google search: Webb’s RV Supply Inc Lakeside CA Problems — capture reviews from multiple platforms and local directories.
- BBB lookup: Webb’s RV Supply Inc Lakeside CA — check accreditation status, complaint history, and resolutions.
- Reddit r/RVLiving search — first‑hand accounts of long‑term living needs vs. service realities.
- Reddit r/GoRVing search — trip-focused experiences and shop recommendations.
- Reddit r/rvs search — broad owner discussions; look for Lakeside, CA mentions.
- NHTSA recall search (insert your exact RV details) — verify safety recalls, not dealership-specific.
- RVForums.com — use the site search for “Webb’s RV Supply Inc Lakeside CA.”
- RVForum.net — search for Lakeside service experiences.
- RVUSA Forum — use the header search and enter “Webb’s RV Supply Inc Lakeside CA Issues.”
- RVInsider search — read service and ownership narratives.
- Good Sam Community search — threads on service centers in Southern California.
- Liz Amazing channel — search within her channel for “Lakeside,” “San Diego,” or the exact shop name; her content often spotlights systemic dealer issues.
- PissedConsumer — use the on‑site search for “Webb’s RV Supply Inc Lakeside CA.”
If you find additional credible sources or have documents that could help future shoppers, share them in the comments and explain what to look for.
Balanced Perspective: Any Positives Reported?
To maintain objectivity, it’s fair to acknowledge that some customers describe helpful counter staff and successful parts orders when the components are in stock, as well as solid experiences on straightforward repairs. We also note that supply chain realities can affect all shops, and some delays or parts shortages are industry‑wide rather than unique to this location. When the shop communicates clearly and sets realistic expectations, some customers report satisfactory outcomes.
However, even in a constrained parts market, patterns of long delays, authorization disputes, or unresolved repairs—when they occur—are still the shop’s responsibility to address. Clear and frequent communication, accurate estimates, and thorough QC are the difference between a “tough situation” and a “bad experience.”
Red Flags Checklist to Use at Webb’s RV Supply Inc (Lakeside)
- Estimates are vague or verbal-only and you’re asked to sign a blank work order.
- Pushback on independent inspections or requests to restrict inspector access.
- Ambiguous parts ETAs without a written plan for storage or updates.
- “Shotgun” parts replacement with no credible diagnostic path described.
- Warranty confusion or being told to “pay now, get reimbursed later” without clarity on what’s approved.
- Resistance to returning old parts or providing itemized invoices.
- Nonresponsive communications once your rig is in the shop and bills mounting.
If you encounter two or more of the above on your first visit, consider pausing the work order and getting a second opinion. You can also consult more consumer education content, such as investigative explainers from creators like Liz Amazing (search her channel for your shop’s name). And of course, let other readers know what you observed.
Final Advice Before You Authorize Work
- Bring a printed checklist of all issues and systems to test at pickup.
- Ask for the senior technician or service manager to review the work line by line.
- If costs drift beyond your estimate cap without authorization, insist on a pause and written change orders.
- After major repairs, camp locally for a night and re‑test everything while the shop is still nearby.
- If service fails and the shop won’t correct it, document thoroughly and consider BAR/FTC/AG complaints and, where appropriate, a credit card dispute.
If your experience with Webb’s RV Supply Inc (Lakeside, CA) aligns with the serious concerns above, please post a factual, time‑stamped summary in the comments—include dates, estimate amounts, and outcomes to help the next consumer.
Summary Verdict
Public, low-rated reviews for Webb’s RV Supply Inc in Lakeside, CA, frequently raise serious concerns about long timelines, communication lapses, billing transparency, quality control, and warranty friction. While some customers report solid experiences, the risk profile implied by multiple negative public accounts is high enough that we recommend exceptional caution: obtain a third‑party inspection; require precise written estimates and ETAs; and verify work rigorously before you drive away. If independent inspection is discouraged or you feel pressured into unclear add‑ons, consider another shop.
Based on the patterns of complaints and the potential safety and financial risks described above, we do not recommend choosing Webb’s RV Supply Inc (Lakeside, CA) for major RV repairs without robust safeguards in place. If you have alternatives with stronger, consistently positive reviews and clearer warranty practices, you may wish to prioritize those providers instead.
Share Your Experience
What happened with your service visit at Webb’s RV Supply Inc (Lakeside)? Timelines, costs, and outcomes help fellow RVers protect themselves. Please keep it factual and respectful.
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